Dispatcher

Summary

Lead Dispatcher Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.What We Offer:Weekly pay via direct depositPaid training and onboardingInsurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company match13 days PTO + 8 paid holidaysCompany-paid life insuranceClean office environment with strong team cultureCareer growth within a national service networkResponsibilities:Ensure service technicians are dispatched efficiently and customer needs are met promptly.Manage call flow from our service platformCoordinate scheduling and guide field teams throughout the day.Strong communication and local area knowledge are key to success in this role.Qualifications:Prior dispatch, scheduling, or call center experienceProficiency in Microsoft Office and multi-line phone systemsFamiliarity with local geography to support route planningMust report daily to the office (not a remote position)Flexibility to work assigned shifts and weekend rotations as neededMust pass background check and drug screeningNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Job Description

Lead Dispatcher Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.What We Offer:Weekly pay via direct depositPaid training and onboardingInsurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company match13 days PTO + 8 paid holidaysCompany-paid life insuranceClean office environment with strong team cultureCareer growth within a national service networkResponsibilities:Ensure service technicians are dispatched efficiently and customer needs are met promptly.Manage call flow from our service platformCoordinate scheduling and guide field teams throughout the day.Strong communication and local area knowledge are key to success in this role.Qualifications:Prior dispatch, scheduling, or call center experienceProficiency in Microsoft Office and multi-line phone systemsFamiliarity with local geography to support route planningMust report daily to the office (not a remote position)Flexibility to work assigned shifts and weekend rotations as neededMust pass background check and drug screeningNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.