IT Technician (Systems)

Job Description

Job Summary
Provides entry level technical support to the Information Technology Department, with a primary focus on IT asset management, equipment deployment, documentation, inventory, and project support. Works closely with the IT Systems Supervisor and technical staff to assist with daily technology operations and departmental projects.
Essential Job Functions

• Works closely with the IT Systems Supervisor and technical staff to assist in various activities performed within the department.
• Assist with IT asset management and tracking (computers, monitors, mobile devices, peripherals, software licenses).
• Assist technical staff with documentation, testing, data entry, cable management, and other project-related tasks.
• Provide support on IT projects as assigned (equipment rollouts, software deployments, office moves, classroom or lab refreshes, etc.).
• Perform related duties as required to support the IT department’s goals and service levels.
• Responds regularly and promptly to work.

Minimum Qualifications

• Must possess a High School Diploma or GED , plus additional college coursework directly related to Computer Science, Computer Engineering, Cyber Security or a closely related field.
• No experience required, however, applicant should have some knowledge of computer maintenance and how to provide assistance within a current Windows and Microsoft Office environment.

Licenses, Certifications & Special Requirements
Licenses:

• Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.

Special Requirements:

• Must be able to access Texas Criminal Justice Information Services ( CJIS ) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.

Certifications:

• Additional certifications such as CompTIA (A+, Network+, Project+, Security+) are a plus.