Service Dispatcher

Summary

Service Dispatcher Currently, we are seeking a Service Dispatcher to support our York, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!Main Duties:Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelinesSchedule and dispatch planned maintenance to ensure timely completionReceive service requests from customers and coworkersEnter information into the computerAssist with paperwork and prepare reportsMay handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendorsRequirements:Dispatch experience desiredMust possess unwavering customer service drive and focusAbility to multi-task and work in a fast-paced environmentMust be a team playerPleasant phone demeanorStable work historyProficient with Microsoft Word and ExcelBenefits:Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.Who is Eastern Lift Truck Co.?Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company.Find out more at: www.easternlifttruck.com"Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/ Vets "

Job Description

Service Dispatcher Currently, we are seeking a Service Dispatcher to support our York, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!Main Duties:Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelinesSchedule and dispatch planned maintenance to ensure timely completionReceive service requests from customers and coworkersEnter information into the computerAssist with paperwork and prepare reportsMay handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendorsRequirements:Dispatch experience desiredMust possess unwavering customer service drive and focusAbility to multi-task and work in a fast-paced environmentMust be a team playerPleasant phone demeanorStable work historyProficient with Microsoft Word and ExcelBenefits:Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.Who is Eastern Lift Truck Co.?Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company.Find out more at: www.easternlifttruck.com"Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/ Vets "