Central Service Dispatcher

Summary

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description Summary Central Service DispatcherAre you seeking an entrepreneurial, empowering workplace that allows you to:Develop a career trackLeverage your current skills while developing new skillsWork with an incredible team of peopleSunbelt Rentals--the fastest growing rental business in North America--is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.Duties and ResponsibilitiesAssist Central Service Manager in the following:Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipmentCreating and monitor road mechanic's schedulesCreating and monitor receipt and maintenance schedules for company equipmentReview daily and weekly driver logs in accordance with company and DOT standardsPerform daily truck inspections in accordance with company and DOT standardsWork closely with other store locations in order to assist them in meeting their customer's equipment needsHandle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt RentalsReport problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolutionProvide adequate feedback to the Region or District PC's regarding the timely delivery and receipt of equipmentFollow Standard Operating ProceduresQualificationsHigh School EducationWorking knowledge of the DOT Federal Motor Carrier Safety RegulationsCustomer Service & Dispatch training a plusAt least two years prior knowledge of the applications of various construction/industrial equipmentWorking knowledge of the delivery areaAble to effectively communicateLift, bend, stoop, squat, reach, crouch and kneelSit or stand for long periods of timeThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $64,750.00 - 89,030.70Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:Health, Dental and Vision plans401(k) MatchVolunteer time offShort-term and long-term disabilityAccident, Life and Travel insurance, as well as flexible spendingTuition Reimbursement OptionsEmployee Assistance Program (EAP)Length of Service AwardsYou will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):12-25 vacation days depending on years of service5 sick days6 holidays2 half day holidays2 floating holidays1 inclusion day1 volunteer dayGear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

Job Description

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description Summary Central Service DispatcherAre you seeking an entrepreneurial, empowering workplace that allows you to:Develop a career trackLeverage your current skills while developing new skillsWork with an incredible team of peopleSunbelt Rentals--the fastest growing rental business in North America--is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.Duties and ResponsibilitiesAssist Central Service Manager in the following:Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipmentCreating and monitor road mechanic's schedulesCreating and monitor receipt and maintenance schedules for company equipmentReview daily and weekly driver logs in accordance with company and DOT standardsPerform daily truck inspections in accordance with company and DOT standardsWork closely with other store locations in order to assist them in meeting their customer's equipment needsHandle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt RentalsReport problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolutionProvide adequate feedback to the Region or District PC's regarding the timely delivery and receipt of equipmentFollow Standard Operating ProceduresQualificationsHigh School EducationWorking knowledge of the DOT Federal Motor Carrier Safety RegulationsCustomer Service & Dispatch training a plusAt least two years prior knowledge of the applications of various construction/industrial equipmentWorking knowledge of the delivery areaAble to effectively communicateLift, bend, stoop, squat, reach, crouch and kneelSit or stand for long periods of timeThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $64,750.00 - 89,030.70Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:Health, Dental and Vision plans401(k) MatchVolunteer time offShort-term and long-term disabilityAccident, Life and Travel insurance, as well as flexible spendingTuition Reimbursement OptionsEmployee Assistance Program (EAP)Length of Service AwardsYou will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):12-25 vacation days depending on years of service5 sick days6 holidays2 half day holidays2 floating holidays1 inclusion day1 volunteer dayGear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.