Summary

DCI Job Requirement for:

Field Support Representative

Location: Jordan (90/90 Rotation)

Required: Active DoD TS/SCI Clearance

Job Description:

· Serve as an FSR Analyst

· Work side-by-side with analysts to train and mentor users

· Troubleshoot technical issues and develop new use cases

· Solve unique and challenging problems

• Embed with high-impact units to understand their operational and technical needs

· Help facilitate collaboration across a global enterprise

· Provide desk-side training to analysts

· Train analysts/operators in a classroom and operational setting

· Staff the Help Desk

o Respond to user requests and work with the engineering team to troubleshoot issues

· Provide feedback to the engineering team about product

• Proactively develop relationships with users at customer site and surface use case gaps

• Build initial dashboard products and assist users with building questions

· Answer questions from senior leaders

Qualifications:

· Strong background in intel analysis

· Experience fusing intelligence capabilities in support of operations

· Prior experience with one or more of the following platforms:

o Gotham, AIDP, Gaia, Maven or Foundry

• Technical background with working knowledge of the following (highly preferred):

  • HTML, Ruby, Python and/or Java

  • Hardware, networks, and server administration

· Experience training analyst in a classroom and/or or field setting

· Strong knowledge of Excel

• Military/Special Operations experience is a plus

*Note: This role is 90 Days on duty in Jordan, followed by 90 days off at your HOR*

Active DoD TS/SCI Clearance

Job Type: Full-time

Compensation details: 80000-120000 Yearly Salary

PI2db2d7a3d2c2-31181-41130968

Job Description

DCI Job Requirement for:

Field Support Representative

Location: Jordan (90/90 Rotation)

Required: Active DoD TS/SCI Clearance

Job Description:

· Serve as an FSR Analyst

· Work side-by-side with analysts to train and mentor users

· Troubleshoot technical issues and develop new use cases

· Solve unique and challenging problems

• Embed with high-impact units to understand their operational and technical needs

· Help facilitate collaboration across a global enterprise

· Provide desk-side training to analysts

· Train analysts/operators in a classroom and operational setting

· Staff the Help Desk

o Respond to user requests and work with the engineering team to troubleshoot issues

· Provide feedback to the engineering team about product

• Proactively develop relationships with users at customer site and surface use case gaps

• Build initial dashboard products and assist users with building questions

· Answer questions from senior leaders

Qualifications:

· Strong background in intel analysis

· Experience fusing intelligence capabilities in support of operations

· Prior experience with one or more of the following platforms:

o Gotham, AIDP, Gaia, Maven or Foundry

• Technical background with working knowledge of the following (highly preferred):

  • HTML, Ruby, Python and/or Java

  • Hardware, networks, and server administration

· Experience training analyst in a classroom and/or or field setting

· Strong knowledge of Excel

• Military/Special Operations experience is a plus

*Note: This role is 90 Days on duty in Jordan, followed by 90 days off at your HOR*

Active DoD TS/SCI Clearance

Job Type: Full-time

Compensation details: 80000-120000 Yearly Salary

PI2db2d7a3d2c2-31181-41130968