Practice Intelligence Associate (3)

Summary

To support a growing revenue organization, the full-time Practice Intelligence Associate will engage in phone-based interactions to gather and document feedback from partnered and prospective medical practices and patients, while collaborating with internal teams to enhance service offerings and product usability in a remote environment.Key responsibilitiesInitiate phone interactions to collect feedback on product usability and customer experienceDocument and maintain high standards of data accuracy and integrity in feedback collectionCollaborate with internal teams to integrate insights into Sales, Marketing, Product Development, and Customer SupportRequired qualifications1+ year of experience in a prospecting-centered sales role or customer support role preferredProven track record of meeting or exceeding performance quotasExperience with Customer Relationship Management tools, preferably SalesforceAbility to manage a high volume of outbound contacts in a remote work environmentExcellent verbal communication skills for effective phone engagement

Job Description

To support a growing revenue organization, the full-time Practice Intelligence Associate will engage in phone-based interactions to gather and document feedback from partnered and prospective medical practices and patients, while collaborating with internal teams to enhance service offerings and product usability in a remote environment.Key responsibilitiesInitiate phone interactions to collect feedback on product usability and customer experienceDocument and maintain high standards of data accuracy and integrity in feedback collectionCollaborate with internal teams to integrate insights into Sales, Marketing, Product Development, and Customer SupportRequired qualifications1+ year of experience in a prospecting-centered sales role or customer support role preferredProven track record of meeting or exceeding performance quotasExperience with Customer Relationship Management tools, preferably SalesforceAbility to manage a high volume of outbound contacts in a remote work environmentExcellent verbal communication skills for effective phone engagement