Dispatcher

DispatcherIS Technology is seeking a professional, customer-focused Service Coordinator to serve as the first point of contact for our clients and support our service team.What's in it for you?Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!Dispatcher Details:Temp-to-Hire position$ 17.00 / hourFull Time work availableFirst Shift (Monday through Friday from 08:00am to 05:00pm)Answer and manage a multi-line phone system in a professional and friendly manner.Schedule and dispatch service technicians and IT engineers.Communicate service updates and status information to customers.Monitor service tickets and coordinate daily technician schedules.Assist with general office and administrative duties.Maintain a professional front office environment.Dispatcher Qualifications:Must speak, read, and write English fluently.Strong typing and computer skills.Ability to handle multiple phone lines and multitask in a fast-paced environment. Excellent customer service and communication skills.Proficient with Microsoft Office and general office software.Applicant may be subject to a background checkPre-employment drug screen is required as a condition of employmentA conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

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