Surveillance Officer

Summary

Core Responsibilities:

• Responsible for the enforcement of New York State Video Lottery regulations.
• Provide surveillance of gaming room floor and cash operations for the purpose of spotting procedural violations and illegal activity.
• Use of audio/video equipment to observe business operations.
• Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material.
• Very and account for surveillance records, reports, and camera views.
• Written report and logging of any observed violations and illegal activity, in a timely manner.
• Maintain current knowledge of camera locations and viewing angles.
• Monitor facility intrusion and panic alarms.
• Report promptly all camera and equipment deficiencies.
• Use central data system and run activity reports on a daily basis.
• Maintain a safe work and customer environment.
• Ability to adhere to and model Universal Service Standards.
• Other duties as assigned.
• Professional Appearance

Qualifications/Requirements:

• High school diploma or GED required.
• Ability to work with minimum supervision.
• Must be able to obtain a New York State Gaming License
• Prior experience with CCTV and audio-visual equipment

Other:

• Intermediate computer skills including word-processing, spreadsheets, routine database activity and e-mail.
• Weekends, Holidays, and swing shift work may be required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Core Responsibilities:

• Responsible for the enforcement of New York State Video Lottery regulations.
• Provide surveillance of gaming room floor and cash operations for the purpose of spotting procedural violations and illegal activity.
• Use of audio/video equipment to observe business operations.
• Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material.
• Very and account for surveillance records, reports, and camera views.
• Written report and logging of any observed violations and illegal activity, in a timely manner.
• Maintain current knowledge of camera locations and viewing angles.
• Monitor facility intrusion and panic alarms.
• Report promptly all camera and equipment deficiencies.
• Use central data system and run activity reports on a daily basis.
• Maintain a safe work and customer environment.
• Ability to adhere to and model Universal Service Standards.
• Other duties as assigned.
• Professional Appearance

Qualifications/Requirements:

• High school diploma or GED required.
• Ability to work with minimum supervision.
• Must be able to obtain a New York State Gaming License
• Prior experience with CCTV and audio-visual equipment

Other:

• Intermediate computer skills including word-processing, spreadsheets, routine database activity and e-mail.
• Weekends, Holidays, and swing shift work may be required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.