Dispatcher

Scheduling CoordinatorCustomer Service & Operations SupportKRE Security, LLC is seeking a friendly, organized, and customer-focused Scheduling Coordinator to join our growing administrative team in Hamburg, PA. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys helping people, and can confidently multitask while keeping operations running smoothly. If you're someone who communicates well under pressure, stays organized, and enjoys being the go-to person for solving problems and supporting a team, this role could be a perfect fit. As one of the main points of contact for our employees and supervisors, you'll help coordinate staffing, assist with scheduling needs, and provide professional support throughout the day. No two days are exactly alike, making this an excellent fit for someone who enjoys variety, teamwork, and staying busy.What You'll DoCommunicate professionally and positively with employees, supervisors, and management throughout the shiftCreate, manage, and adjust employee schedules across multiple client locationsHandle frequent phone calls, emails, and scheduling updates while maintaining professionalism and accuracyRespond quickly and calmly to call-offs, shift changes, and urgent staffing needsHelp employees resolve scheduling conflicts with a customer service-first approachCoordinate coverage for open shifts and last-minute staffing changesMaintain accurate scheduling records using company systems and databasesUse Microsoft 365, Outlook, and Google Workspace to manage daily operations and communicationWork closely with management and Recruiting to support staffing and operational needsHandle sensitive employee information with professionalism and confidentialityWhat We're Looking ForStrong customer service and communication skillsFriendly, professional, and solution-oriented attitudeAbility to multitask and stay organized in a fast-moving environmentComfortable handling multiple phone calls, emails, and schedule changes throughout the shiftStrong attention to detail and time management skillsDependable, punctual, and team-oriented mindsetAbility to remain calm and professional under pressureExperience in customer service, dispatching, scheduling, call center work, administrative support, hospitality, or workforce coordination preferredProficiency with Microsoft 365, Outlook, and Google applicationsAbility to work on-site in our Hamburg, PA officeCompensation & BenefitsStarting Pay:$20.00 per hourPay Increases:Raises at 6 months and 1 year, plus a 3% annual increase thereafterPaid Time Off:Begin accruing up to40 hours of PTOafter successfully completing the 60-day probationary periodBenefits:Medical, dental, and vision insurance available after the 60-day probationary periodCareer Growth:Room for advancement within the companyWork Environment:Join a stable, family-owned company that values its employees and promotes long-term careersConsistent Schedule:Monday through Friday, 2:00 PM10:00 PM (Second Shift)Why Join KRE Security? At KRE Security, LLC, our Scheduling Coordinators are a critical part of our daily operations and employee support team. We value professionalism, teamwork, communication, and creating a positive workplace where employees feel supported and respected. As a family-owned company, we believe in investing in our employees and providing opportunities for growth and advancement. This role is ideal for someone who enjoys helping people, staying busy, solving problems, and being part of a strong team environment where the work you do truly matters every day.Compensation: $20.00 per hour

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