ID Badge Specialist

ID Badge Specialist

Location: Baltimore, Maryland (Onsite)

Role Overview

As an ID Badge Specialist, you will assist in administering the employee identification process. This role is essential in maintaining a customer-oriented experience. The position requires a candidate who is comfortable with task-oriented work in a fast-paced environment and can serve a diverse body of customers, including in patient care settings.

Key Responsibilities

• Provide service as a point of contact for customer inquiries.
• Use specific application software to create and print ID badges and other cards.
• Distribute identification badges for staff, students, faculty, vendors, and contractors.
• Process online and in-person transactions.
• Assist in the planning, execution, and production of identification badges for large projects.
• Keep management informed of trends, problems, and resolutions.
• Ensure compliance with systemwide policies, procedures, and processes.
• Track inventory, consumables, and maintain operational equipment.
• Monitor and respond to customer requests via email, telephone, and in person.
• Maintain daily and weekly statistics for quality control and process improvement.
• Perform other duties as assigned.

Required Qualifications

• Experience in administrative or customer service roles.
• Organizational skills and attention to detail.
• Keyboarding, spelling, grammar, and punctuation skills.
• Competencies with computers and business machines.
• Proficiency with Microsoft, Adobe, and various intranet content systems.
• Communication skills to work effectively with all levels of staff and diverse backgrounds.
• Ability to work regular business hours with flexibility for special projects, which may include occasional early mornings or late evenings.
• Willingness to travel to multiple work locations in the Baltimore area.

Preferred Qualifications

• End-user experience with access control and identification badge systems or comparable technologies.
• Comfort level with end-user applications, business systems, and technology such as smart cards, card readers, badging printers, and digital cameras.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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