Operations - Dispatcher

Trucking Operations - Dispatcher

Be the Engine Behind Every Successful Delivery

Location: Whitestown, Indiana

Compensation: $24.00/hour

Schedule: Thursday–Sunday

Friday–Sunday: 5:00 AM – 5:00 PM

Thursday: 11:00 AM – 5:00 PM

Why This Role Matters

At TCI, dispatchers are more than schedulers—they are the heartbeat of daily operations.

As a Dispatcher, you'll coordinate drivers, manage routes, ensure safety compliance, and keep customers satisfied—all while making real-time decisions that impact performance and profitability.

If you thrive in a fast-paced environment and enjoy being the person who keeps everything running smoothly, this is your opportunity to step into a high-impact role.

What You'll Do

Operations & Dispatch Management

• Plan, schedule, and dispatch drivers to ensure all loads are covered

• Monitor routes, schedules, and real-time changes to keep operations on track

• Coordinate with teams to optimize routes, equipment, and staffing

Safety & Compliance

• Ensure safety is always the #1 priority across operations

• Monitor and enforce DOT, HOS (Hours of Service), and federal/state regulations

• Audit driver logs and report discrepancies

Driver Support & Leadership

• Train and support new and existing drivers on company policies and procedures

• Conduct driver meetings and provide ongoing guidance and performance feedback

• Ensure drivers are properly scheduled and show up ready for their shifts

Cross-Functional Coordination

• Partner with Maintenance, Recruiting, Rental, and Safety teams

• Coordinate equipment needs, repairs, and staffing requirements

• Serve as a key point of contact for drivers, customers, and internal teams

Customer Service & Performance

• Maintain strong customer relationships through daily communication

• Ensure TCI meets or exceeds customer performance targets

• Balance safety, cost control, and service excellence in every decision

What You Bring

• Experience in dispatch, logistics, transportation, or operations (preferred)

• Strong multitasking and decision-making skills in a fast-paced environment

• Excellent communication and interpersonal skills

• High attention to detail and organizational ability

• Understanding of DOT regulations and Hours of Service (HOS) (preferred)

• Ability to lead, train, and support drivers

• Strong sense of accountability, professionalism, and teamwork

What Sets You Apart

• You stay calm under pressure and make smart, fast decisions

• You take ownership of problems and solve them before they escalate

• You understand the balance between safety, cost, and customer service

• You're dependable, flexible, and always ready to step in when needed

Work Environment & Expectations

• On-site, hands-on operations role with high visibility

• Requires flexibility for occasional nights, weekends, or holidays

• Involves regular interaction with drivers, leadership, and customers

• Fast-paced environment where priorities can shift quickly

Why Join TCI?

• Competitive hourly pay at $24.00/hour

• Be part of a team where your decisions directly impact operations

• Gain experience across operations, safety, and logistics

• Join a company that values safety, teamwork, and growth

About TCI Transportation

Over 45 Years and Counting

Since 1978, TCI Transportation has been dedicated to serving our clients with integrity, passion, and ingenuity. Over the past four decades, we've grown into a coast-to-coast transportation partner, continuously expanding our services to help customers operate more efficiently and scale their businesses.

Our story is built on a strong foundation—but we're far from finished. At TCI, you'll join a company that is still growing, still innovating, and still investing in its people.

Ready to take control of operations and keep TCI moving? Apply today and become a key player in our dispatch team.

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