Confidential Assistant III (Part-time)

About the Opportunity

****THIS RECRUITMENT WILL CLOSE AFTER 50 APPLICANTS ARE RECEIVED****

ABOUT THE ORGANIZATION

Stanislaus County Employees’ Retirement Association (StanCERA) was established in 1948 and is administered by the Board of Retirement. StanCERA is governed by the County Employees’ Retirement Law of 1937 (CERL) and the Public Employees’ Pension Reform Act of 2013 (PEPRA). StanCERA is a defined benefit plan responsible for administering retirement, disability, death, and survivor benefits to members employed by or formerly employed by its plan sponsors. StanCERA currently has more than 11,000 members and continues to grow.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: 50 applications or July 31, 2026 at 5:00 p.m.
Oral Examination: Tentatively the week of August 3, 2026

Typical Tasks

• Assisting members in person and by phone, offering information, referrals, and one-on-one assistance with retirement planning, benefits, vesting, reciprocity, and membership requirements.
• Supporting members in using the StanCERA website and Member Portal to access information and submit requests.
• Assist Benefits Staff in processing retirement applications, new hires, terminations, contribution refunds, buy backs, death benefits, and various member record updates.
• Maintaining electronic files, internal logs, spreadsheets, databases, and technical desk manuals.
• Assist with coordinating with county departments, payroll staff, and other public agencies to communicate member information as needed.
• Preparing correspondence, handouts, welcome packets, mass mailings, and 1099R forms.
• Assist with departmental planning, training, and website maintenance.
• Manage office operations, retrieving and responding to voicemail and email, processing incoming mail, and ensuring timely, high-quality customer service.
• Create, update, and maintain a variety of informational and communication materials to support organizational programs, member outreach, education, and public engagement.
• Maintain, troubleshoot, and coordinate repairs for office equipment and hardware to support efficient daily operations.
• Maintain the reception area and member service counter by keeping resources, materials, and supplies organized and well stocked.
• Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Knowledge of Business English including spelling, grammar, and punctuation for composing business correspondence.
• Skilled in operating office equipment and modern computer systems, including Windows, Microsoft Office, Adobe Professional, and website content management.
• Knowledge of mathematics and basic statistics.
• Knowledge of provisions of the California government code (County Employees Retirement Law of 1937).
• Knowledge of StanCERA internal policies, operating and administrative procedures, and forms.

SKILLS/ABILITIES

These abilities reflect strong technical, analytical, and interpersonal competencies essential for administering retirement benefits and supporting pension system operations:

• Skilled in providing advanced technical and operational support for retirement benefit administration and pension system processes.
• Able to interpret and apply complex laws, regulations, and policies to individual cases with accuracy.
• Proficient in analyzing data, performing detailed calculations, and evaluating retirement and payroll information.
• Communicate clearly in both written and verbal formats, producing reports, correspondence, and recommendations.
• Work independently with sound judgment, maintain confidentiality, and consistently meet deadlines.
• Build and maintain strong working relationships with management, staff, the Board of Retirement, employers, members, and the public.
• Evaluate operational issues, recommend process improvements, and adapt to evolving laws, systems, and procedures.
• Handle sensitive or challenging situations with tact, diplomacy, and professionalism.
• Read, interpret, and explain benefit laws, requirements, and procedures to others.
• Prioritize tasks effectively and complete assignments in proper sequence and within required timeframes.
• Review work for accuracy and completeness using established methods.
• Research, explain information, and resolve issues, problems, and complaints.
• Provide prompt, efficient, and responsive service.

We recognize your time is valuable. Please only apply if you meet the following required qualifications.

EDUCATION/EXPERIENCE

PATTERN I

• Equivalent to the completion of an associate’s degree from an accredited college or university with major coursework in business or public administration, accounting, finance or closely related field; AND
• One (1) year of full-time journey level clerical experience providing administrative support in a public agency and performing duties as listed in the typical tasks.

PATTERN II

• Three (3) years of full-time journey level clerical experience providing administrative support in a public agency and performing duties as listed in the typical tasks.

DESIRABLE QUALIFICATIONS
In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application.

• One (1) year experience with CERL and pension; OR
• One (1) year experience in benefits implementation; OR
• One (1)year experience in a County Employee Retirement Organization; OR
• Equivalent to the completion of an associate’s degree from an accredited college or university with major coursework in accounting, finance, business or public administration or closely related field.
  
  Proof of education may be required for verification purposes after the eligible list has been established as part of the selection interview process. Proof of education (transcripts and/or degree) may be attached at the time of online application submission if available.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your on line application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.

GENERAL INFORMATION
Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and call back assignments and will perform related duties as assigned. This position is non -benefited except for participation in a 401a program with Nationwide.

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/under the "Disability" tab.

RECRUITMENT ACCOMMODATIONS
Arrangements may be made to accommodate disabilities and religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodations Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the "Additional Information" section of the application form.

GENERAL QUALIFICATIONS

• Pass County-paid pre-employment job-related background investigation.
• Perform job duties in a manner assuring a safe working environment for oneself and others.
• Maintain confidential information according to the legal standards and/or County regulations as required.
• Some positions may be required to possess and maintain a valid California Driver’s License and meet County insurability requirements.

APPLICATION AND/OR EXAMINATION APPEAL RIGHTS
Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are emailed.

DISCLAIMER
Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understanding(s), and such information prevails over information contained in this flyer. Questions regarding this bulletin may be directed to the Stanislaus County Chief Executive Office/Human Relations.

Benefits associated with this position can be found at Benefits Summary.

Closing Date/Time: 7/31/2026 5:00 PM Pacific

Stanislaus County

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