Transit Enforcement Officer

YOUR FUTURE BEGINS HERE! Join one of the fastest-growing cities in Arizona and the youngest in Yuma CountyUnder general supervision of a Sergeant, enforces city ordinances and state laws related to parking regulations and public transportation; directs vehicle and pedestrian traffic; engages with the public to address enforcement concerns and provide general information; services and maintains parking enforcement equipment, including meters, parking machines and signage; and performs other related duties as assigned.ResponsibilitiesEnforce parking and public transportation laws and regulations by patrolling assigned areas on foot, bicycle, or in a vehicle; identify violations and issue citations or warnings in accordance with city or state laws, regulations, ordinances and procedures.Respond to reports of illegal activity, traffic congestion, or other related concerns, collaborate with police, fire, or other public safety agencies when appropriate and within the scope of responsibility.Engage with the public regularly to address questions, concerns, and complaints regarding parking and public transportation enforcement.Investigate and respond to customer complaints and inquiries or refer issues to supervisors or other departments as needed.Educate the public on parking regulations and citation procedures.Provide general information to the public, including directions and details about city geography.Inspect public transportation vehicles and drivers to ensure compliance with city ordinances and state laws.Maintain and service parking enforcement equipment and vehicles.Monitor the condition and functionality of parking meters and machines; perform minor maintenance and report more complex issues to a supervisor.Collect funds from parking meters and deliver them to the City Hall Utilities Department.Identify the need for curb repainting or updated signage and report recommendations to a supervisor.Direct traffic at intersections or other locations as needed or requested by law enforcement personnel.Perform other related duties as assigned.KnowledgeState laws and municipal ordinances governing parking regulation.Procedures, terminology and proper use of two-way radios and handheld electronic ticketing devices.City operations, organizational structure, policies and procedures.Abilities and CompetenciesInterpret, apply, and enforce parking laws, codes and ordinances clearly and consistently.Use sound judgment and make decisions within established policies and supervisory guidance.Assess situations quickly and determine appropriate responses.Prepare clear, concise, and accurate reports and documentation.Build and maintain effective working relationships with colleagues, the public, and other departments.Communicate effectively, both verbally and in writing, in one‑on‑one and group settings, in person or by phone.Uphold high standards of integrity and professionalism.Understand and follow written and verbal instructions in English.Education, Training and ExperienceHigh School Diploma or GEDLicenses and CertificationsAll required Licenses and Certifications must be maintained throughout employment.A valid Arizona Driver's License at the time of appointmentSpecial RequirementsResidency in the United States and within 25 miles from the City of San LuisDesired/PreferredSan Luis ResidencyFluency in both Spanish and EnglishPatrol and code enforcement experiencePhysical DemandsWhile performing the duties of this job, the employee is frequently required to sit and stand; walk or ride a bicycle long distances; drive a vehicle; talk and hear, both in person and by radio; use hands to finger, handle, feel or operate equipment; engage in repetitive movements of hands and wrists; reach with hands and arms; stoop, bend, kneel and crouch and occasionally lift or move up to twenty‑five pounds. Employees must be physically capable of operating City vehicles, for job‑related purposes, safely. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and the ability to adjust focus.Mental DemandsWhile performing the duties of this position, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use math; observe people and situations; read and interpret data, information, and instruments; learn and apply new skills; work with constant interruptions; and interact with the public, some of whom may be dissatisfied, quarrel‑some and/or abusive.Work EnvironmentThe employee works primarily in a field environment outdoors, exposed to varying weather conditions including extreme heat, cold, and rain; and involving constant public and vehicular interaction. Incumbents are exposed to noise, dust, exhaust fumes, and potential hazards.#J-18808-Ljbffr

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