Public Information Officer

Overview

Creates public information including timely, accurate information to the public and media. Includes news releases, newsletters, public events, news conferences, talking points, social media and other communication tactics as needed. Works cooperatively with media, departments and public in routine and emergency situations. Works closely with all communication divisions including multimedia, public information and customer call center. May be asked to perform other duties as assigned.

Responsibilities

• Creates content for communication initiatives for the City including high profile issues, communication/marketing plans, advertising placement, emergency management and employee communications

• Include highly visible public campaigns and education initiatives

• Includes daily submission of content for editorial calendar

• Work with media in a positive, cooperative environment with various organizations

• Answers call and questions, schedule interviews and coaches City representatives.

• Participates in media interviews by assisting and providing positive feedback

• Provides media analysis of reporting and story tone

• Develop, plan and implement public meetings for departments for a variety of reasons to promote citizen engagement

• Participates and provides content for content editorial calendar across communication channels - including web, social media, print and video

• Proactively prepares content for newsletters, brochures, communication plans, etc

• Cooperatively works across all levels of organization in helping departments prepare and release information for residents, businesses and visitors

• Provides excellent customer service to departments, media and vendors while representing the department/City

• May be asked to perform other duties as assigned

Position Type and Typical Hours of Work

• • Exempt - Full-Time
• Flexibility to work evenings, weekends, and holidays is a schedule requirement
• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Qualifications

• Bachelor's Degree (BA/BS) - preferably in Journalism, Communication, Marketing, English or a related field

• Two (2) years of experience

Required

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Additional Requirement

• Cell phone

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal Background Check: Yes

• Motor Vehicle Record Check: Yes

• Drug Screening: Yes

• Physical Exam: Yes

Basis of Rating

A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview.

Supplemental Information

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Closing Date/Time: July 29, 2026

City of Corpus Christi

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