Government Careers

  • Lead Dispatcher

  • Business Resources One
  • Macedonia, Ohio 44056 United States View Map

Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You'll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!

Key Responsibilities

  • Review weather forecasts with snow event captain and relay snow event plans to snow fighters
  • Assign salt truck drivers to trucks as needed
  • Dispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)
  • Communicate with customers on status of snow removal
  • Review daily activities and prepare end of day reports for internal teams
  • Hire, train, coach, and mentor a team of 10-16 dispatchers
  • Update EDS in the summer months to reflect changes throughout the sales season
  • Work closely with Vice President on strategic projects across all departments in the summer months
  • Must be willing and able to work 16-18 hour shifts during snow events
Required Skills and Qualifications
  • Dispatching: 1 year (preferred)
  • Driver's License (required)
  • Excellent communication skills
  • Must work well in fast-paced, high-stress conditions
  • Ability to make decisions quickly
  • Able and willing to work on-call in winter
  • Must be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the position
Compensation and Benefits
  • $18.00 - $24.00 per hour
  • $5.00 per hour shift differential for snow events
  • Health, dental, and vision insurance
  • Health savings account option
  • Paid sick time and PTO
  • Paid company shutdown the week of July 4th


Schedule

IN THE WINTER THIS IS AN ON-CALL POSITION (WHEN IT SNOWS WE WORK)

Typical hours 7:00am-4:00pm.

When it snows: ~2:00am - when the snow stops.

Must be willing and able to work 16-18 hour shifts during snow events!

Flexible schedule available in summer / off-season

Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You'll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!

Key Responsibilities

  • Review weather forecasts with snow event captain and relay snow event plans to snow fighters
  • Assign salt truck drivers to trucks as needed
  • Dispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)
  • Communicate with customers on status of snow removal
  • Review daily activities and prepare end of day reports for internal teams
  • Hire, train, coach, and mentor a team of 10-16 dispatchers
  • Update EDS in the summer months to reflect changes throughout the sales season
  • Work closely with Vice President on strategic projects across all departments in the summer months
  • Must be willing and able to work 16-18 hour shifts during snow events
Required Skills and Qualifications
  • Dispatching: 1 year (preferred)
  • Driver's License (required)
  • Excellent communication skills
  • Must work well in fast-paced, high-stress conditions
  • Ability to make decisions quickly
  • Able and willing to work on-call in winter
  • Must be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the position
Compensation and Benefits
  • $18.00 - $24.00 per hour
  • $5.00 per hour shift differential for snow events
  • Health, dental, and vision insurance
  • Health savings account option
  • Paid sick time and PTO
  • Paid company shutdown the week of July 4th


Schedule

IN THE WINTER THIS IS AN ON-CALL POSITION (WHEN IT SNOWS WE WORK)

Typical hours 7:00am-4:00pm.

When it snows: ~2:00am - when the snow stops.

Must be willing and able to work 16-18 hour shifts during snow events!

Flexible schedule available in summer / off-season
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