Physical Security Enablement Specialist - Ashburn, VA

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary

As a Physical Security Enablement Specialist, you will support the reliability, performance, and continuous improvement of our critical infrastructure and physical security systems.

In this role, you will lead complex maintenance and installation activities, respond to on-site incidents, and serve as a technical mentor to team members. You'll collaborate across teams, ensure operational excellence, and help drive high standards in safety, performance, and service delivery

Responsibilities

Physical Security Systems Operations

Maintain, troubleshoot, and repair physical security systems across the data center, including access control, CCTV, network video recorders (e.g., Complete View), biometric systems, and card access readers (e.g., Suprema, AMAG Symmetry

Perform routine installations, upgrades, and deployments of security devices, including customer space installations

Ensure optimal performance and reliability of all security technologies through proactive maintenance and timely issue resolution

Facility Monitoring & Maintenance

Conduct site inspections to ensure optimal operation of access control and surveillance systems

Perform preventative and corrective maintenance to minimize system downtime

Identify and resolve issues impacting security system performance

Incident & Problem Management

Respond to system alerts, failures, and operational incidents

Diagnose root causes and implement timely solutions

Escalate complex issues as needed while maintaining ownership of resolution

Work Orders & Service Delivery

Create, manage, and complete work orders aligned with operational priorities

Support customer deployments, including installation of security monitoring devices within customer spaces

Vendor & Stakeholder Coordination

Coordinate with third-party vendors for maintenance, repairs, or installations

Collaborate with internal teams to ensure seamless service delivery

Site Administration & Continuous Improvement

Maintain accurate documentation, logs, and system updates

Identify opportunities to improve system reliability and operational efficiency

Implement solutions to enhance site security technology performance

Additional Qualifications/Responsibilities

Qualifications

High School Diploma or equivalent (technical certifications preferred)

Typically, 1+ years of experience in physical security, facilities, critical infrastructure environments or related environments

Basic knowledge of access control, CCTV, and security systems

Familiarity with electrical and mechanical systems

Basic understanding of networking and server environments

Strong troubleshooting and problem-solving skills

Comfortable using digital tools and work order systems

Ability to work independently and as part of a team in a 24/7 environment and on-call rotation.

The targeted pay range for this position in the following location is / locations are:

United States - DC16 Washington DC : 59,000 - 88,400 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.