Protective Services Officer Unarmed

Shift Schedule20 hours a week between DAY 7A-3:30P, EVEN 3PM-11:30P, NIGHT 11P-7:30AWeekends as neededPrimary FunctionThe Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.Essential Job FunctionsProtects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.Intervenes in patient, visitor and/or staff confrontations as appropriate.Documents all duties performed to include completion of daily activity logs and incident reports.Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans.Responds to emergency situations and hospital alarms as designated.Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.Remain on assigned post and complete all post specific duties. Ensures that post and patrol vehicles remain clean, neat and free of all non-work-related material.Follows organizational policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.Maintains and presents self in professional manner at all times when on duty.Maintain proficiency and standards with all issued equipment.Licensing/CertificationValid driver's license (required)BLS Basic Life Support – American Heart Association (required within 6 months of hire)EducationHigh school diploma or GED (required)Vocational/Technical Degree (preferred)Work Experience1-2 years of security, law enforcement, or military experience (preferred)TrainingNon‑Violent Crisis Intervention Training (Required within 6 months of hire)Compensation RangeMinimum: $18.11Maximum: $27.17LanguageN/AHard/Tech/Clinical SkillsBasic skills using Microsoft Word.Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body‑worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.Maintain strong technical skills in radio communication, report writing, surveillance systems, and access‑control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.Soft/Interpersonal SkillsEffective Communication, Active Listening, Empathy, Conflict Resolution.What We OfferCompetitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short‑and long‑term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportEEO StatementAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team at recruitment@mercy.com.#J-18808-Ljbffr

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