Dispatcher

Benefits:401(k)Dental insuranceHealth insuranceTraining & developmentVision insuranceAt Douglas Christopher Love Construction Inc., we pride ourselves on delivering exceptional facility maintenance services to our clients. With a commitment to excellence and a focus on customer satisfaction, our team ensures that our customers facilities operate smoothly and efficiently. We are currently seeking a dedicated Lead Dispatcher to join our growing team and support our mission.Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating maintenance activities, optimizing schedules, and ensuring that our operations run seamlessly. You will work closely with our maintenance staff, clients, and vendors to manage appointments and resources effectively.ResponsibilitiesDevelop and maintain detailed schedules for maintenance tasks and projects.Coordinate and prioritize service requests to ensure timely completion.Communicate effectively with clients, technicians, and management to address scheduling needs and changes.Monitor and track progress on scheduled tasks, making adjustments as necessary.Maintain accurate records of scheduling activities and performance metrics.Collaborate with team members to improve scheduling processes and enhance efficiency.Run 24/7 emergency service on a rotating schedule by phone or email.Manage Emergency service with the highest priority to communication.Keep notes, portals and emails updated throughout the life of the call.QualificationsHigh school diploma/GEDPrevious experience as a Dispatcher or in a similar positionExcellent typing and data entry skillsUnderstanding of best practices and procedures for emergency response situationsStrong verbal and written communication skillsHighly organized with the ability to multitask and prioritize projectsAbility to work well under pressureProficiency in QuickBooks, Microsoft Excel and Google SheetsAbility to work independently and as part of a team in a fast-paced environment.#J-18808-Ljbffr

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