NET Dispatcher (Part-Time)

Galveston County Human Resources EMS Net DispatcherGalveston County Health District is seeking a customer-focused and detail-oriented part-time EMS NET Dispatcher to support our Galveston Area Ambulance Authority (GAAA) team. In this role, you will coordinate and schedule non-emergency patient transports, maintain accurate records, verify insurance information, and ensure timely communication between hospitals, nursing facilities, and EMS personnel. This position is described in the attached job description.Why Join Us?We offer a career with fantastic benefits, including:Amazing retirement package to secure your futureTeam-oriented and supportive work environmentMeaningful work that makes a difference in the communityFree parkingbecause the little things matter too!What You'll Do:Receive and process requests for non-emergency patient transportsSchedule local and long-distance transports to maximize available resourcesMaintain transport logs and collect patient demographic, medical, and insurance informationMonitor ambulance status and coordinate transport activityVerify insurance information and review patient care reports for documentation complianceTrack dispatch activity using designated software and spreadsheetsPerform quality assurance activities for NET calls in accordance with Medicare requirementsCoordinate with EMS supervisors and outside transport providers as neededAssist with reports and data collection for advisory groups and stakeholdersParticipate in public health emergency response activities when neededPerform other duties and cross-training assignments as requiredWhat We're Looking For:High school diploma or equivalent requiredOne year of experience related to patient care or non-emergency dispatching preferredKnowledge of general office procedures and equipmentStrong customer service skillsExcellent written and verbal communication skillsProficiency with Microsoft Office applicationsAbility to prioritize and adjust schedules in a fast-paced environmentAbility to maintain confidentiality and adhere to HIPAA requirementsValid Texas driver's license or ability to obtain oneReliable transportationAbility to work evenings and weekends as neededMust meet immunization, background check, and drug/alcohol screening requirementsAbility to work effectively with diverse populations and community partnersEquivalent combinations of education and experience may be consideredApplication Deadline: Open Until Filled No phone calls please ADA / EEO / DFWPOur Mission: Protecting and Promoting the One Health of Galveston CountyEqual Employment Opportunity Statement Galveston County Health District is an Equal Opportunity Employer and values diversity in the workplace. Applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status.

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