Loss Prevention Officer

ResponsibilitiesPatrol hotel property to ensure the safety of guests, associates, and assets.Respond to house calls, assisting guests and employees with safety, security, and operational needs.Initiate and follow up on investigations of crimes committed against the hotel or individuals.Assist sick or injured guests and employees, ensuring proper documentation and reporting.Write incident and accident reports, monitor investigations to timely conclusion, and ensure appropriate follow-up.Maintain accurate records including camera monitoring, shift activity logs, and guest/employee interactions.Assist supervisors in checking alarm systems, fire safety systems, and monitoring building security.QualificationsPrior experience in security, law enforcement, or hospitality preferred.Strong interpersonal and customer service skills with a calm, professional demeanor.Ability to remain dependable and reliable in high-pressure situations.Knowledge of safety and emergency procedures.Detail-oriented with strong organizational and documentation skills.Flexibility to work varied shifts, including nights, weekends, and holidays.Benefits (Full-Time Associates Only)Competitive wagesMedical, dental, and vision insuranceLife insurance and short/long-term disability options401(k) program with company matchTuition assistanceDiscounted room rates at Concord-managed hotelsTraining, development, and career advancement opportunities#J-18808-Ljbffr

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