Healthcare Security Officer Core Competencies:Security Basics: Ability to learn, retain and perform basic healthcare security functions;Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments;Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;Leadership: Ability to motivate, inspire, and influence others and lead shifts when requiredCore Responsibilities Include:Provides oversight and training to Healthcare Security Officers on duty at client site(s)Reports all incidents or actions to supervisor or management that require management actionMay be assigned additional duties or responsibilities above that of a security officerPrepares daily payroll sign-in sheets and forwards to Security ManagerObserving and immediately reporting any signs of crime, disorder, safety hazard, and unusual activityPatrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individualsVerbally and physically de-escalating individuals as neededDirecting persons causing a disturbance to exit the property in a calm and respectful mannerResponding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgencyInspecting all security devices and fire control equipmentScreening members, visitors, and client employees to expedite their admittance to the facilityPreparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisorsReading and interpreting police reports, local and state law, and procedure manualsAccurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manualEnsuring that all property removal is conducted within appropriate policy requirements and in accordance with client standardsMinimum Qualifications at Entry:Be 18 years of age and possess a high school diploma or GEDHave a reliable and functional means of communication (i.e., cell phone)Have a reliable and functional means of transportationThe legal right to work in the United StatesPossess a valid government-issued driver's licenseActive state issued guard card preferredSuccessfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsiteComplete healthcare competency assessment and training on defusing assaultive behaviorsKnowledge and Skills Required:Excellent oral and written communication skills; able to write informatively, clearly, and accuratelyStrong organizational and decision-making skills; must be able to assess and evaluate situations effectivelyActive listening skillsIdentify critical issues quickly and accuratelyMediate conflict with tact, diplomacyAbility to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departmentsOther Related Attributes That Would Enhance Hiring Consideration:Prior professional or volunteer experience in a hospital settingPhysical Requirements and Environment:Hospital environment with minimal to no exposure to extreme temperatures expectedMajor activities include walking, standing, speaking, listening, observingPhysical effort is limited, to include some standing, bending, light lifting, and limited stretching and reaching; use of an N95 mask is expectedMust be able to submit to drug screening to the extent permissible by lawReasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Healthcare Security Officer Core Competencies:Security Basics: Ability to learn, retain and perform basic healthcare security functions;Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments;Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;Leadership: Ability to motivate, inspire, and influence others and lead shifts when requiredCore Responsibilities Include:Provides oversight and training to Healthcare Security Officers on duty at client site(s)Reports all incidents or actions to supervisor or management that require management actionMay be assigned additional duties or responsibilities above that of a security officerPrepares daily payroll sign-in sheets and forwards to Security ManagerObserving and immediately reporting any signs of crime, disorder, safety hazard, and unusual activityPatrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individualsVerbally and physically de-escalating individuals as neededDirecting persons causing a disturbance to exit the property in a calm and respectful mannerResponding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgencyInspecting all security devices and fire control equipmentScreening members, visitors, and client employees to expedite their admittance to the facilityPreparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisorsReading and interpreting police reports, local and state law, and procedure manualsAccurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manualEnsuring that all property removal is conducted within appropriate policy requirements and in accordance with client standardsMinimum Qualifications at Entry:Be 18 years of age and possess a high school diploma or GEDHave a reliable and functional means of communication (i.e., cell phone)Have a reliable and functional means of transportationThe legal right to work in the United StatesPossess a valid government-issued driver's licenseActive state issued guard card preferredSuccessfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsiteComplete healthcare competency assessment and training on defusing assaultive behaviorsKnowledge and Skills Required:Excellent oral and written communication skills; able to write informatively, clearly, and accuratelyStrong organizational and decision-making skills; must be able to assess and evaluate situations effectivelyActive listening skillsIdentify critical issues quickly and accuratelyMediate conflict with tact, diplomacyAbility to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departmentsOther Related Attributes That Would Enhance Hiring Consideration:Prior professional or volunteer experience in a hospital settingPhysical Requirements and Environment:Hospital environment with minimal to no exposure to extreme temperatures expectedMajor activities include walking, standing, speaking, listening, observingPhysical effort is limited, to include some standing, bending, light lifting, and limited stretching and reaching; use of an N95 mask is expectedMust be able to submit to drug screening to the extent permissible by lawReasonable accommodations may be made to enable individuals with disabilities to perform essential functions
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