Forward Air - 7609 Bentley Road - Responsibilities: Plan, schedule, and dispatch customer freight; Act as main point of contact for driver communication via phone, Qualcomm, and E-mail; Monitor shipments to ensure on-time delivery; Coordinate with customer service/sales to provide solutions for customer needs; Manage customer and driver expectations to align with operational capabilities
Forward Air - 7609 Bentley Road - Responsibilities: Plan, schedule, and dispatch customer freight; Act as main point of contact for driver communication via phone, Qualcomm, and E-mail; Monitor shipments to ensure on-time delivery; Coordinate with customer service/sales to provide solutions for customer needs; Manage customer and driver expectations to align with operational capabilities
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