Security Dispatch

American Heritage - Dispatch PositionAre you passionate about making a difference in your community? Do you have proficient computer skills and enjoy working in a collaborative environment?Join American Heritage as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work in a technology-forward position, ensuring the safety and security of our clients.What We Offer:Full-time position with an average of 40 hours per weekSuperior benefits including Medical, Dental, Vision, Life Insurance, and moreJob Requirements:Minimum 1 year of call center or dispatch operator experienceProficient computer skills and software knowledgeAbility to type a minimum of 35 words per minuteValid driver's license and clean driving recordStrong problem-solving and decision-making skillsEffective verbal and written communication skillsResponsibilities:Maintain communication, video, and computer equipmentCoordinate information for pass-downs with OperationsAnswer calls promptly and dispatch appropriatelyMonitor alarm signals and deploy personnel as neededEnsure all shifts are fully mannedUtilize effective communication skills in a collaborative environmentAmerican Heritage Care CultureAt American Heritage, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction:Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.Accountable – We uphold our commitments and take responsibility for our actions.Respectful – We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing.Exceptional – We strive for excellence in all we do, delivering outstanding service without compromise.Why CARE MattersWe believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated—without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement. [palamerican.com]How We Support and Reward Your GrowthA rigorous hiring process ensures that every member of our team is well‑qualified and aligned with our values—creating a strong and sustainable culture.We recognize excellence through programs such as our Monthly CARE awards —celebrating contributions at every level.With a promotion-from-within philosophy , ongoing training, and advancement opportunities, we support long‑term career growth for our team members.American Heritage is an Equal Opportunity Employer . We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed.American Heritage provides a full suite of private contract security and patrol services with a customer‑focused culture that is unique to the industry. We are able to tailor our offerings to clients' needs due in-part to our well‑trained personnel with varied backgrounds that include law enforcement, private security, customer service, and military experience.#J-18808-Ljbffr

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