Surveillance Officer - Full Time

Description Responsibilities:

Foster an environment that embodies Ballys Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere

Enthusiastically promote Ballys customer-centric culture of offering superior guest service and actively building long-lasting guest relationships

Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up and all areas where Chips and Vouchers are issued and redeemed, Count Room Procedures, as well as all other non-gaming areas throughout the property, including but not limited to the entrance and exits

Perform duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of Ballys Chicago Operating Co., LLC System of Internal Controls

Report irregularities, unusual, and suspicious activities to the Surveillance Supervisor or Surveillance Shift Manager, Director of Surveillance, and the Illinois Gaming Board Docksite Supervisor/Agent

Monitor and safeguard company assets

Protect the overall integrity of gaming at the casino

Perform other duties as assigned

Compensation:

Target Salary Range: $23.00/hr.

Additional Benefits :

$7 Daily Employee Parking

Physical Demands Work Environment:

Frequently required to stand, walk, and sit for prolonged periods of time

Frequently required to define color

Occasionally required to work at heights above 10 feet high

Frequently required to lift items up to 25 pounds

Frequently required to reach overhead

Occasionally required to work in confined, small areas for long periods of time

You may be exposed to bright lights, loud noise, and stressful situations in this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Qualifications
Behaviors Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Education High School (required)
Experience Must have excellent written and verbal communication skills (required)
Must have excellent customer and employee relations skills (required)
Must have strong organizational and decision-making abilities (required)
Must have above-average math skills (required)
Must have open work availability to work nights, weekends, and holidays (required)
Must be a high school graduate or equivalent (required)
Must be able to obtain and maintain a level 2 gaming license issued by the Illinois Gaming Board (required)
Must be 21 years of age or older (required)
Licenses & Certifications IN Gaming License LEVEL 2 (preferred)
Skills Ethical Conduct (preferred)
Decision Making (preferred)
Critical thinking (preferred)
Collaboration (preferred)
Active Listening (preferred)
Interpersonal Skills (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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