Dispatcher

Radiant Plumbing & Air ConditioningBenefitsMedical, Dental and Vision InsurancePet InsuranceWork from homeEmployee Discounts401(k) with 4% company matchPTO, Paid Holidays, Paid Parental LeaveCompany provided laptop, monitor, and headsetIdeal CandidateService Titan Experience is a must!Experience in the Home Service industry is highly preferred.Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out)Strong attention to detail.Sound critical thinking & problem solving.Ingenuity and resourcefulness.Superhuman ability to multitask.Provides a 5-star customer experience.An empathetic and upbeat attitude.A backbone! Our dispatchers thrive under pressure.Driven for excellence.Job DutiesOrganize & coordinate daily schedules based on call priority & technician abilityDispatch & debrief our techniciansMonitor performance of service techsCommunicate with customers in a timely & effective mannerUnderstand sales goals & hold team accountableRequirementsHS Diploma or GED1+ year of dispatch experience, preferably dispatching techniciansProficiency with Microsoft Office or Google SuiteService Titan experience preferredHigh ability to multi-task and switch tasks quicklyExcellent organizational skills#J-18808-Ljbffr

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