Life Flight Dispatcher

LocationGeisinger Life Flight Headquarters DanvilleShiftRotation (United States of America)Scheduled Weekly Hours36Worker TypeRegularExemption StatusNoJob SummaryOperates specialized communications, satellite tracking, weather reporting, and computer-assisted dispatching equipment. Provides coordination with requesting entities and agencies, while adhering to regulations and recommended operating procedures of the Federal Aviation Administration and the Federal Communications Commission. Adheres to the Life Flight General Operations Manual and the Life Flight Communications Center Operations Manual.Job DutiesReceives all incoming requests for assistance from requesting entities.Coordinates the closest, safest, and most appropriate asset for transport, while following all appropriate guidelines and protocols.Calculates and relays navigational information to assets.Monitors, records, and tracks all assets and crews during day-to-day ground and air operations.Utilizes flight-following systems, communication equipment, weather reporting systems, and all equipment necessary to complete program operations.Responsible for monitoring all base-site locations, helipads, and hangars.Obtains all necessary patient demographics, as well as medical information and reports for every transport and then disseminates that information, as needed, to the appropriate individuals throughout the entire process.Adequately notifies all necessary entities of an asset's estimated time in route, or estimated time of arrival, for all missions and transports and arranges for all required services at these destinations.Handles all incoming medical command requests, trauma notifications and alerts, and patient reports called in by staff members and, when necessary, connects them to Medical Command and any other hospital physician required.Coordinates all notifications for incoming air and ground assets to the appropriate staff members at all locations.In an incident, coordinates with appropriate personnel about the incident and all actions taken throughout the process, up to and including its completion.Keeps the Leadership Team updated on any program and transport issues while upholding all policies, procedures, and safety standards.Maintains adequate supplies and a clean and orderly work environment.Assists in orientation and training of new department personnel as assigned.Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.Position DetailsThe following certifications are required:Certified Emergency Medical Technician OR Certified Emergency Medical DispatcherCertified Flight Communicator within 1 year of hireEducationHigh School Diploma or Equivalent (GED) - (Required)Certification(s) and License(s)Certified Emergency Medical Dispatcher - Default Issuing Body, Certified Emergency Medical Technician - State of Pennsylvania, Certified Fight Communicator within 1 Year - International Association of Medical Transport Communication Specialist, Valid Driver's License - Default Issuing BodySkillsCommunication, Computer Literacy, Radio CommunicationsWe offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.EEO StatementWe know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.#J-18808-Ljbffr

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