Cloud SME

Cloud SME

Location: Dallas, TX (Onsite)

Duration: 6 Months CTH

Important points:

• Multi-cloud Infrastructure SME with hands-on experience in AWS (primary), Azure, and GCP
• Strong experience with hybrid cloud networking (Direct Connect, Interconnect, ExpressRoute), secure IAM management, and cloud security best practices
• Ability to deploy secure, scalable, and highly available resources using architectures provided by the Cloud Architect
• Expertise in Terraform, StackStorm, and Ansible (modules, environments, remote state, CI/CD integration)

The Cloud SME is the go-to expert for AWS and Azure cloud platforms.

This role designs, reviews, and supports cloud solutions to make sure they are secure, reliable, cost-effective, and compliant. The SME guides teams, supports projects, resolves complex issues, and advises leadership and customers on cloud best practices.

Key Responsibilities

1. Cloud Architecture & Design

• Design and review AWS and Azure cloud architectures (IaaS, PaaS, limited SaaS).
• Ensure solutions follow best practices for security, scalability, high availability, and DR.
• Support hybrid and multi-cloud environments.
• Define standard architectures, templates, and guardrails.

2. Cloud Operations & Support

• Act as Level-3 / SME escalation for AWS and Azure issues.
• Troubleshoot complex issues related to:
  • Compute (EC2, Azure VMs)
  • Storage (S3, EBS, Azure Blob, Disk)
  • Networking (VPC, VNets, VPN, Load Balancers)
  • Identity & Access (IAM, Azure AD)
• Support 24x7 operations model (on-call or advisory).

3. Security & Compliance

• Enforce least-privilege access, IAM best practices, and RBAC.
• Implement and review:
  • Network security (NSG, Security Groups, NACLs)
  • Encryption, Key Management (KMS, Key Vault)
  • Logging and monitoring (CloudTrail, Azure Monitor)
• Support compliance, audits, and security reviews.

4. Automation & Infrastructure as Code

• Drive automation using:
  • Terraform / CloudFormation / ARM / Bicep
• Standardize repeatable builds and reduce manual work.
• Integrate cloud automation with CI/CD pipelines.

5. Cost Management & Optimization

• Monitor cloud spend and optimize costs using:
  • Budgets, alerts, tagging, and chargeback/showback models
• Identify unused or oversized resources and recommend savings.

6. Cloud Migration & Modernization

• Support cloud migration strategies:
  • Lift-and-shift
  • Re-platform
  • Refactor
• Advise on application modernization, containers, and cloud-native services.

7. Stakeholder & Team Enablement

• Act as technical advisor for:
  • Project Managers
  • Delivery teams
  • Customers
• Review designs, provide approvals, and mentor engineers.
• Create documentation, SOPs, and runbooks.

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