Government Careers

  • ServiceNow Admin/Developer Subject Matter Expert (SME)

  • Damco
  • Rochester, New York 14618 United States View Map

ServiceNow Admin/Developer Subject Matter Expert (SME)

We are looking for a skilled ServiceNow Admin/Developer Subject Matter Expert (SME) with 10-12 years of experience to support our direct client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool rather than a cloud-based system. The ideal candidate will have experience in both administration and development aspects of ServiceNow and preferably hold relevant certifications.

Key Responsibilities:

  • Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
  • Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
  • Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
  • Offer technical expertise and troubleshooting support as needed.
  • Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment.

Required Skills:

  • 10-12 years in ServiceNow administration and development roles.
  • Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments.
  • Experience managing ServiceNow ticketing tool configurations and workflows.
  • Strong analytical and troubleshooting abilities for resolving technical issues.
  • Excellent communication skills to work effectively with remote teams and client stakeholders.

Preferred Qualifications:

  • ServiceNow Certified Administrator or Developer preferred.

ServiceNow Admin/Developer Subject Matter Expert (SME)

We are looking for a skilled ServiceNow Admin/Developer Subject Matter Expert (SME) with 10-12 years of experience to support our direct client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool rather than a cloud-based system. The ideal candidate will have experience in both administration and development aspects of ServiceNow and preferably hold relevant certifications.

Key Responsibilities:

  • Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
  • Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
  • Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
  • Offer technical expertise and troubleshooting support as needed.
  • Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment.

Required Skills:

  • 10-12 years in ServiceNow administration and development roles.
  • Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments.
  • Experience managing ServiceNow ticketing tool configurations and workflows.
  • Strong analytical and troubleshooting abilities for resolving technical issues.
  • Excellent communication skills to work effectively with remote teams and client stakeholders.

Preferred Qualifications:

  • ServiceNow Certified Administrator or Developer preferred.
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