Government Careers

  • Dispatcher

  • Reimer Home Services
  • Rochester, New York 14609 United States View Map
Dispatcher

For over 100 years, Reimer Home Services has been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We're growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly.

Why You'll Love Working Here

  • Competitive pay
  • Medical, Prescription, Dental & Vision coverage
  • Disability & Term Life Insurance
  • Matching 401(k)
  • Paid Holidays & PTO
  • Ongoing training and career growth

What You'll Do

  • Dispatch technicians for residential service calls and installations
  • Prioritize jobs based on urgency, skillset, and location
  • Communicate with customers regarding appointment updates and expectations
  • Coordinate emergency calls and allocate resources efficiently
  • Monitor technician progress and adjust schedules in real time
  • Maintain accurate service records to support smooth operations

What We're Looking For

  • High school diploma or GED
  • Dispatching, scheduling, or administrative experience preferred
  • Strong communication and multitasking skills
  • Calm under pressure and detail-oriented
  • Experience with dispatching software; ServiceTitan is a plus
  • Reliable, team-focused, and organized

Location

  • In-person at our Rochester, NY branch

Join a company where your work keeps our community running and your future is bright.

Apply today to grow your career with Reimer Home Services. Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.

Dispatcher

For over 100 years, Reimer Home Services has been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We're growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly.

Why You'll Love Working Here

  • Competitive pay
  • Medical, Prescription, Dental & Vision coverage
  • Disability & Term Life Insurance
  • Matching 401(k)
  • Paid Holidays & PTO
  • Ongoing training and career growth

What You'll Do

  • Dispatch technicians for residential service calls and installations
  • Prioritize jobs based on urgency, skillset, and location
  • Communicate with customers regarding appointment updates and expectations
  • Coordinate emergency calls and allocate resources efficiently
  • Monitor technician progress and adjust schedules in real time
  • Maintain accurate service records to support smooth operations

What We're Looking For

  • High school diploma or GED
  • Dispatching, scheduling, or administrative experience preferred
  • Strong communication and multitasking skills
  • Calm under pressure and detail-oriented
  • Experience with dispatching software; ServiceTitan is a plus
  • Reliable, team-focused, and organized

Location

  • In-person at our Rochester, NY branch

Join a company where your work keeps our community running and your future is bright.

Apply today to grow your career with Reimer Home Services. Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.

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