Surveillance Agent

Job Description

Job Description

** NATURE OF WORK**
Based at the Seminole Brighton Bay Hotel & Casino, the incumbent in this position is responsible for observing and monitoring Casino operations in order to ensure compliance with Seminole Tribal Gaming Commission (STGC) approved policies and procedures, Tribal Internal Control Standards (TICS), as well as any state compacts and/or federal regulations. The agent is responsible for conducting daily routine observation of activities that occur on the gaming floor, including identifying procedural infractions and/or criminal activity. The individual notifies management, supervisors, and Agent II's of any/all suspicious activities and/or irregular circumstances and any other special observation request. The incumbent documents procedural infractions incurred by Casino personnel. This position reports to the STGC Surveillance Manager or Supervisor and is a non-exempt position.

ILLUSTRATIVE TASKS
•Observes and monitors Casino operations in order to identify violations of STGC approved policies and procedures, TICS, or to identify theft of Tribal assets.
•Maintains constant surveillance throughout the Casino, looking to identify irregularities or illegal gaming activities.
•Monitors the transfer of Casino chips, cash and funds allocated within the Casino as required.
•Reports to the Supervisor and/or Agent II and documents any suspicious activities and/or irregular circumstances occurring on the Casino floor, including infractions incurred by Casino personnel.
•Maintains daily activity report and completes incident reports to note relevant information including but not limited to irregular customer behavior, theft, or procedural errors made by Casino personnel.
•Ensures the integrity of the Casino by monitoring and ensuring compliance of gaming machines, covered banked table games, cash operations, and other pertinent Casino departments.
•Shares all pertinent information with all shifts in regards to any suspicious and/or irregular activity occurred during their shift.

MINIMUM REQUIREMENTS
High School diploma or equivalent GED required. Ability to work a flexible schedule including evenings, nights, weekends and holidays is required. Due to the nature of the business, all applicants must be 21 years of age or older.

Company Description

The Seminole Tribal Gaming Commission (STGC) is the Tribal governmental agency that has the authority to carry out the Seminole Tribe of Florida's regulatory, compliance, and oversight responsibilities under the State Compact.

Company Description

The Seminole Tribal Gaming Commission (STGC) is the Tribal governmental agency that has the authority to carry out the Seminole Tribe of Florida's regulatory, compliance, and oversight responsibilities under the State Compact.

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