Paramedic - Dispatcher - PRN

• Licensure or other certifications: State Certification as EMT.
  
• Educational Requirements: High School Diploma or GED.
  
• Minimum Experience: Level 1 - EMT with field experience but no dispatch experience, Level 2 - EMT with two (2) years of dispatch experience or paramedic with no dispatch experience, Level 3 - Paramedic with two (2) years of dispatch experience
  
• Other:
  

• Preferred Licensure or other certifications: Paramedic License.
  
• Preferred Educational Requirements:
  
• Preferred Experience:
  
• Other:
  

• Communication skills various mediums-Radio, Telephone, Face-to-Face
  
• Understanding of medical terminology
  
• Proficiency in Microsoft Word, Excel, and Access
  
• Knowledge of indications, dosages, and contraindications of common pre-hospital pharmaceuticals
  
• Knowledge of pre-hospital emergency treatment protocols (specifically - Stroke, STEMI, and Trauma management)
  
  

• Manages the patient transportation needs of Northeast Georgia Medical Center, Hospice, and Laurelwood.
  
• Serves as communication point of contact for all incoming air and ground ambulances.
  
• Communicates and documents all potential in-bound Stroke Alerts.
  
• Communicates and documents all potential in-bound Trauma Alerts.
  
• Communicates and documents all potential in-bound STEMI Alerts.
  
• Ensures that all communication equipment is operational 24 hours a day/7 days a week.
  
• Troubleshoots problems with EKG transmission from the field.
  
• Accurately databases information from incoming ambulances.
  
• Expeditiously responds back to the field ambulances that are requesting medical treatment orders from a physician.
  
• Identifies and alerts the appropriate personnel to possible radio equipment problems with the field ambulances.
  
• Manages the appropriate software programs for patient transportation and admission to the hospital.
  
• Is able to take reservations and dispatch NGHS ambulances from the department's dispatch software program.
  
• Accurately enters ambulance information from non-NGHS field ambulances in the dispatch program.
  
• Makes bed assignments in the ER's bed tracking software system for incoming ambulances before their arrival
  
• Ensures that Registration staff is aware of in-bound patients and their estimated time of arrival.
  
• Properly uses the radio console and troubleshoots problems.
  
• Promptly answers the telephone and appropriately uses its functions in order to enhance communication links.
  
• Maintains and operates the Medical transport dispatch radios
  
• Performs daily check of all communications related equipment in the Dispatch Center including computers, radios, telephones, printers, fax machines, and 12-lead EKG receiving stations.
  
• Minimizes the amount of time an ambulance crew has to wait for a bed assignment.
  
• Notifies the appropriate staff of the ETA of the ambulance and the condition of the patient.
  
• Helps the medics physically locate the appropriate bed if needed
  
• Receives and documents concerns that affect NGHS from the ambulance crews and notifies the appropriate staff
  
• Submits Plant Operations work orders for repairs needed in the Dispatch Center and EMS room.
  
• All verbal communication is performed according to Medical Transport policies and the laws of the State of Georgia.
  
• Adequate report is given at the end of each dispatch shift in order to maintain a constant flow of patient and ambulance tracking
  

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
  
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
  
• Vision: Light, Occasionally 0-30% of time
  
• Kneeling/Stooping/Bending: Occasionally 0-30%
  
• Standing/Walking: Occasionally 0-30%
  
• Pushing/Pulling: Occasionally 0-30%
  
• Intensity of Work: Frequently 31-65%
  
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
  

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