Skate Guard

Skate Guard Position

The Skate Guard is responsible for maintaining a safe, enjoyable, and well-supervised skating environment for patrons. This position monitors skating activities, enforces rink rules, provides customer assistance, and responds appropriately to safety concerns to ensure positive guest experiences.

Essential Duties/Responsibilities

• Monitor public skating sessions to ensure compliance with rink rules and safety regulations (daily).
• Actively observe skaters and intervene when unsafe behavior or rule violations occur (daily).
• Assist skaters who fall or appear to need help and provide basic on-ice guidance when appropriate (as needed).
• Maintain rink safety by identifying and reporting hazards, damaged equipment, or unsafe conditions (daily).
• Provide excellent customer service by answering patron questions and offering directions or assistance (daily).
• Assist with opening and closing procedures, including checking equipment and preparing the ice surface area (daily).
• Respond calmly and appropriately to minor incidents and follow established emergency and incident response procedures (as needed).
• Communicate effectively with supervisors and teammates regarding safety concerns, patron issues, or operational needs (daily).
• Perform light cleaning and organizational tasks in the rink area as assigned (as needed).

Job Qualifications

• Must be at least 15 years of age.
• Ability to skate confidently and maneuver safely on ice.
• Strong observational skills and ability to assess potentially unsafe situations.
• Effective communication and interpersonal skills.
• Ability to enforce rules consistently and professionally.
• Customer-focused mindset with a positive and helpful attitude.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• CPR/First Aid certification preferred (or ability to obtain within 90 days of hire).

Education and Experience

No specific education requirements; all experience levels welcome.

Work Environment

Physical Activities:

• Ability to skate for extended periods.
• Stand and move for long durations.
• Bend, stoop, kneel, and reach when assisting patrons.
• Lift or assist with items weighing up to approximately 25 lbs.

Work Environment:

Work is primarily conducted in an ice rink environment with cold temperatures, loud noise levels, and frequent public interaction. Exposure to wet or slippery surfaces is common.

Apex Park and Recreation District is on a mission to enhance the health of our community – socially, emotionally, and physically. And the key to executing this vision? An amazing collection of talented, passionate, enthusiastic, and downright fun employees who work together as a team. If you value service to your community, providing top-notch facilities and programming for a diverse, multi-generational customer base, and think that play is just as important as work, we want you on Team Apex. For part-time employees we offer a wellness program that includes free drop-in access to Apex facilities and opportunities for discounts on leagues and programs.

Government Careers

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