Dispatcher

Apply for the Dispatcher role at CoolSys - Refrigeration and HVAC Systems .1 day ago Be among the first 25 applicants.OverviewWith over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.Why Join UsCompetitive pay range $24-$38/HRMedical, Dental, Vision and Prescription coveragePaid vacation and holidays401(K) matchLife insurance, AD&D and long-term disabilityTuition reimbursementOpportunities available nationwideEmployee discounts on vehicles, hotels, theme parks, select cell phone bills and so much morePet InsuranceLegal Plan, and ID Theft ProtectionResponsibilitiesAssign and dispatch technicians.Work with Service Managers to address open calls.Respond to inquiries.Create and distribute required reporting.Maintain proactive communication with customers regarding missed SLAs.Review all incomplete calls daily.Maintain entry and verify nightly “on call” crew.Work with Service Managers to ensure preventative maintenance is completed on schedule.Understand the geography of the market and understand the technicians.QualificationsHigh school diploma/GEDAt least 2 years of dispatching experienceHVAC/R experience preferred, but not requiredStrong computer (Excel/Outlook) skills.Ability to handle multiple tasks concurrently.Stay calm under pressure.Able to actively listen and demonstrate empathy.Highly organized and strong attention to detail.Excellent verbal and written communication skills.Strong sense of urgency.“Can do” attitude and demonstrated commitment to get the job done.Reliable and dependable.Friendly and helpful demeanorJoin UsToday, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.Seniority LevelEntry LevelEmployment TypeFull-timeJob FunctionManagement and ManufacturingIndustriesFacilities ServicesReferrals increase your chances of interviewing at CoolSys - Refrigeration and HVAC Systems by 2x.Get notified about new Dispatcher jobs in San Diego, CA .#J-18808-Ljbffr

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