Air Traffic Control Specialist

Job Title

The incumbent reports to the Manager of Safety and Operations Policy Group. Flight Service manages program objectives, strategies and plans for providing flight planning, advisory, operations, and search and rescue coordination services. The Flight Service Directorate also provides oversight of flight services performance, costs and customer satisfaction within the National Airspace System (NAS).

Recommends organizational positions on major programs and issues to agency management at the Service Area and/or national level from the Flight Service staff function.

Serves as a subject matter expert on behalf of FAAs major projects and programs within Flight Service that affect the general aviation component of the aviation industry and other external users, and performs external compliance verifications and pilot briefing certifications.

Uses experience and knowledge to change proposals using FAA policies to analyze operational impact, feasibility and Handbook compliance. Assesses potential safety issues through reviews of reports and data analysis to propose Service Area or field facility preventive action for actively meeting mandatory occurrence report criteria. Prepares and reviews reports or FAA policies drawing on experience and knowledge of air traffic control procedures and operations gained in the Flight Service air traffic control specialty for internal and external users. Develops briefings to convey policies to internal and external customers.

Performs highly complex, specialized air traffic assignments using automation expertise and/or previous air traffic control experience to support FAA contracts or acquisitions.

Applies experience and comprehensive knowledge of air traffic control procedures and operations as well as FAA programs, regulations, and missions. Applies comprehensive knowledge of staff programs (e.g., procedures, traffic management, quality assurance, training, automation) to carry out regional or national programs. Applies full performance level experience gained in an air traffic control facility. Work contributes directly to the accomplishment of air traffic and other FAA objectives and the efficiency and effectiveness of air traffic operations.

Contacts are internal and external to the agency. Often represents the organization as a senior point of contact on projects/programs.

Employee is considered an authority in assigned specialty. Most work is performed independently but may be subject to review by program officials to ensure assignments integrate with organizational objectives and policies and in achieving planned results.

Broad policies and objectives provide general guidance for completing work objectives but allow considerable discretion to develop new or innovative approaches. Draws on experience and knowledge to solve unusual problems.

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