AI Data Intelligence Lead

AI Foundry | NewRocketLocation: Remote (Occasional travel as needed)Reports to: Global AI Center of Excellence LeadWhy UsNewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.We #GoBeyondWorkflows to create new kinds of experiences for our customers.Come join our Crew!Role OverviewNewRocket is seeking an AI Data Intelligence Lead to design and build AI-powered capabilities that modernize enterprise data and transform it into AI-ready operational context. This role focuses on applying machine learning, generative AI, and advanced data engineering techniques to enrich, harmonize, and optimize enterprise data. These capabilities enable agentic AI systems, intelligent automation, and enterprise AI platforms to operate on trusted, contextual, and continuously improving data. As part of the AI Foundry within NewRocket's AI Center of Excellence, this role will help establish the AI Data Readiness layer of the NewRocket Intelligence Platform, enabling scalable AI deployments across enterprise environments including ServiceNow and other operational platforms.Key ResponsibilitiesAI Data IntelligenceDesign and implement AI-driven systems that improve enterprise data quality through:AI-powered data enrichment and inferenceEntity resolution and fuzzy matchingAutomated classification and taxonomy generationAnomaly detection and data quality monitoringAchema mapping and data harmonization across datasetsAI Data ArchitectureDesign modern data platforms that support AI systems, including:Semantic indexing and embeddingsKnowledge graphs and ontology frameworksAI-ready data pipelines and enrichment layersReal-time ingestion and contextualization of enterprise dataIntegrate AI data intelligence capabilities across enterprise systems such as ServiceNow, ERP, CRM, and operational platforms.AI Data Lineage & ObservabilityEstablish enterprise capabilities for:AI data lineage and traceabilityData provenance across AI pipelinesObservability of data quality and enrichment accuracyExplainability and auditability for AI-driven systemsProduct & Platform DevelopmentTranslate data intelligence concepts into scalable capabilities including:Reusable data modernization frameworksAI-powered data enrichment servicesInternal accelerators and intellectual propertyClient-ready data intelligence solutionsCross-Team CollaborationWork AcrossAI / ML EngineeringData EngineeringData ScienceForward Deployed EngineersServiceNow platform teams to deliver production-ready AI data intelligence systems.Required Experience8+ years in data engineering, machine learning, or AI-driven data platformsExperience building AI-powered data pipelines or data intelligence systemsStrong background in:enterprise data modeling and architecturelarge-scale data processingMachine learning applied to data systemsExperience with technologies such as:PythonML frameworksvector databasesknowledge graphsModern data platforms (Databricks, Snowflake, etc.)Preferred Experience:Experience applying LLMs or generative AI to enterprise data systemsExperience with semantic retrieval or RAG architectureFamiliarity with ServiceNow data models (CMDB, workflow data, knowledge systems)Experience in integrating AI solutions with ServiceNow or other enterprise workflow platformsExperience building data platforms or reusable AI acceleratorsWhy This Role MattersEnterprise AI systems depend on trusted, contextual enterprise data. Without modern data intelligence capabilities, even the most advanced AI platforms fail to deliver reliable outcomes.This role builds the AI Data Intelligence layer that enables enterprise AI systems, autonomous workflows, and agentic platforms to operate effectively.We Take Care of Our PeopleNewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.#J-18808-Ljbffr

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