Eastern Airlines - Dispatch Supervisor - Greensboro, NC

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Eastern Airlines - Dispatch Supervisor - Greensboro, NCOverviewAt Eastern Airlines curiosity and excitement for growth go a long way. In fact, Eastern Airlines was launched by seekers, adventurers, and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.Our open-hearted attitude, respect for the people we fly, and our attention to detail is what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.GeneralThis is a full-time position that reports to the Director – SOC and will also interact frequently with the Manager of Dispatch, Manager of Crew Services, Manager of Maintenance Control, & DO, and others throughout the operation. The SOC Operations Manager is responsible for ensuring the successful mission of the SOC to keep the airline running safely, efficiently, and regulatory compliant at all times. The successful candidate will be able to demonstrate a thorough knowledge and understanding of FAR Part 121 and FAR Part 117 requirements and be able to make informed, and appropriate decisions regarding operational activities and events on a moment by moment basis. Good communication skills are required, good supervisory and/or leadership skills are required, good/mature judgment, and the successful candidate must be able to exhibit the values and culture of the company while working in a dynamic environment.Duties and ResponsibilitiesOversees the daily safe, efficient, and compliant, coordination of all aircraft operations while on shiftOversees the coordination of Crew Services, Flight Dispatch and Maintenance Control to ensure efficiency, productivity, and proper execution of the activities that comprise the cargo, charter, or scheduled service operations of the airlineEnsures that teams are working together to promote efficiency but also maintaining legality as it relates to crewsResponsible for ensuring proper communication to the Airport Services team handling the on-site/field activities of the daily operationResponsible to ensure proper coordination and checklist completion in order to meet Charter Sales/Charter Operations requirementsResponsible for data tracking and dissemination as it pertains to shift and/or overall airline operational performance and or productivityResponsible for delay assignment and tracking for all flight operationsIdentifies potential issues relating to crew attrition/crew staffing in advance so that those issues can be addressed by appropriate departmentsComputer work in a typical office environment, sitting for most of the dayOther duties as assigned by the Director of System Operations ControlQualificationsBachelor's degree or higher preferred3-5 years of previous experience of working in an operational environment for a Part 121 or Part 135 air carrier3-5 years of previous supervisory and/or leadership experience is required3-5 years of customer service experience, airline or travel related environment is requiredAble to demonstrate problem solving skills and good judgement at all timesAbility to work any shift including evenings, weekends, holidays and overtime as neededReliable and self-motivated with a positive attitudeAble to multitask efficiently and effectively to meet deadlinesInterpersonal, written and verbal communication skillsPC proficient in Microsoft Office products and general internet applicationsAbility to read, write, speak and understand EnglishPass a two (2) year drug and alcohol background check, pre-employment drug test, and criminal history records check (CHRC)Eligible to work in the United States#J-18808-Ljbffr

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