Human Resources Advisor Senior

About This Position

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Job Description:

Human Resources Advisor Senior

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
  
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
  
• Advises and influences management in making sound HR-related decisions.
  
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
  
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process workflows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
  
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
  
• Provides training to managers and supervisors on HR topics and procedures.
  
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
  
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge and practices of HR program administration and management.
  
• Knowledge of practices and methods of coaching and leading the work of others.
  
• Knowledge of principles and applications of critical thinking and analysis.
  
• Knowledge of customer service principles.
  
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
  
• Ability to handle hostility, conflict, and uncertain situations.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to develop and maintain knowledge in assigned specialized HR areas.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
  
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.
  

Preferred Qualifications:

• Progressive HR experience with a strong focus on employee relations, investigations, conflict resolution, and policy interpretation.
  
• Experience conducting complex, sensitive, and high-risk workplace investigations with strong documentation and interview skills.
  
• Proven ability to partner with leaders at all levels, offering consultation, coaching, and solutions aligned with organizational values and culture.
  
• Strong data literacy: ability to analyze trends, identify risks, prepare reports, and recommend proactive ER strategies.
  
• Experience supporting performance management processes, corrective action, and disciplinary actions.
  
• Excellent judgment, discretion, and the ability to manage highly confidential matters.
  
• Strong communication skills and comfortable facilitating tough conversations and delivering recommendations clearly and professionally.
  
• Act as a backup for Leave Management programs.
  

Notes to Candidate:

The Development Services Department assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes.

Position Overview:

DSD is seeking a Human Resources Advisor Senior that will provide expert support on employee relations matters, including policy interpretation, workplace issue resolution, and investigations. This person will serve as an occasional backup for leave management by assisting with leave administration, accommodations, and compliance with applicable laws and company policies.

Location: 6310 Wilhelmina Delco Dr., Austin, TX 78752

Work Schedule: Monday - Friday - 7:30 am - 4:30 pm

Salary Range: $68,660.00 - $85,830.00

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:
The City of Austin Employment Application is an official document; incomplete applications will not be considered. A detailed, complete employment application is required.

• Please be sure to detail on the application all relevant employment to be considered as part of your qualifications.
  
• This detailed application will be evaluated for the qualifications and will be used to establish base pay if you are selected for this position. Be sure to provide job titles, number of employees supervised and employment dates for all jobs you wish to be considered. Describe your specific experience for each position including all job duties and responsibilities.
  

Post Interview Verification:

• If you are selected as the top candidate for a position, DSD-HR will contact the current and former employer, as well as the professional references listed in the application. Please ensure the contact information on the application is accurate.
  
• Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference.
  

Assessment(s): Candidates selected for interview may undergo a skill/competency-based assessment(s).

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Critical Employee: Critical employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

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JOIN THE CITY OF AUSTIN TEAM



At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-06-24

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• City of Austin

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