STAFF ANALYST- Aviation Business Analyst

POSITION OVERVIEW

Applications accepted from: All Persons Interested
Division/Section: Workforce Innovation and Development (WID)
Workdays & Hours: Monday - Friday 8:00 am - 5:00 pm, Occasional Weekend / Holidays***Subject to change***
PURPOSE OF DIVISION

Houston Airports connects people, businesses, cultures, and economies to Houston through a safe and dynamic air services network that supports global connectivity and economic vitality. This success is driven by a diverse range of divisions working together to ensure seamless airport operations, sustaining the efficiency of one of the world’s busiest airport systems.

PURPOSE OF THE POSITION

The Aviation Business Analysts a two-year, full-time rotational position designed to develop future leaders in the aviation industry by providing structured exposure to key operational and business functions. Through rotational assignments across major divisions, participants gain hands on experience in project coordination, planning, analysis, and cross functional collaboration. The position is designed to bridge the gap between business acumen and operational leadership, immersing participants in real airport environments and strategic initiatives. Rotations may include operational engagement, major project support, marketing and passenger experience initiatives, construction coordination, and commercial strategy work.
The responsibilities of the Staff Analyst include, but are not limited to:

• Conduct complex research, data analysis, and performance evaluations to identify operational, financial, and customer experience trends and develop actionable recommendations for leadership.
• Investigate and assess issues of medium complexity across airport divisions, formulating solutions that balance operational, business, and customer-centric considerations.
• Lead or support cross functional projects involving construction coordination, commercial development, operational readiness, customer experience, or strategic initiatives.
• Coordinate and monitor project scope, timelines, deliverables, and stakeholder alignment, escalating risks and recommending mitigation strategies.
• Manage special assignments involving financial, administrative, operational, and strategic issues of simple to medium complexity.
• Participate directly in airport operational environments—including during irregular operations—to gain practical leadership experience and assess operational impacts of business decisions.
• Analyze operational workflows and recommend improvements to enhance efficiency, safety, customer experience, and revenue performance.
• Conduct benchmarking, best practice research, and KPI analysis to support innovation, strategic planning, and continuous improvement.
• Evaluate management practices and develop recommendations to improve processes, communication, and organizational effectiveness.
• Engage with internal and external stakeholders—including operations, commercial partners, marketing, construction teams, and regulatory entities—to gather information, negotiate solutions, and support project execution.
• Represent supervisors or division leadership in meetings to collect information, provide updates, and communicate project status.
• Prepare high quality reports, presentations, policy documents, and communication materials for internal and external audiences, including executive leadership.
• Assist in ensuring compliance with internal policies, concession agreements, safety requirements, and operational standards, including participation in vendor evaluations and Request for Proposal (RFP) processes.

WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions. Requires the ability to make simple gross motor responses within large tolerances.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor’s degree in Business Administration, Public Administration, or a field directly related to the type of work being performed.

Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year for year basis.

EXPERIENCE REQUIREMENTS
Three years of professional administrative, financial, or analytical experience related to the type of work being performed are requires.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
None

PREFERENCES

Preferences will be given to applicants with the following:

• Master’s degree in Business Administration, Finance, Aviation Management or a closely related field, earned within the past year.
• General knowledge or interest in airport operations, aviation management, finance, infrastructure, guest experience, or related business functions.
• Demonstrated leadership experience through internships, volunteer work, university organizations, or extracurricular activities.
• Ability to collect, analyze, and interpret data to support strategic decision making.
• Experience managing tasks, tracking progress, and ensuring project alignment with scope, budget, and timelines.
• Adaptability and willingness to work in varied operational and office environments.
• Curiosity and initiative in learning new processes and systems.
• Ability to work independently with minimal direction.
• Good presentation, oral, and written communication skills.
• Highly organized and responsive.
• Excellent interpersonal skills.
• Experience with Microsoft Office (Excel, Word, Outlook, PowerPoint, Power BI) and Adobe software.
• Interest in commercial strategy, real estate, concessions, or revenue development is a plus.

****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.****

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade 26

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1842).

If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1842). (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM .

EOE Equal Opportunity Employment
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 6/19/2026 11:59 PM Central

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• Houston Airport System

• 2812331839

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