Information Specialist III - Sheriff's Office

Salary: $24.69 - $29.58 Hourly
Location : Duluth, MN
Job Type: Permanent, Full-Time
Job Number: 26-088/430-02
Department: Sheriff
Opening Date: 06/02/2026
Closing Date: 6/16/2026 11:59 PM Central

Kind of Work

St. Louis County Sheriff's Office is seeking an Information Specialist III to join their Civil Process Division at the St. Louis County Courthouse in Duluth, MN. This position requires the ability to work independently and multi-task in a high demand work environment. Completing multiple time-sensitive work assignments while maintaining thorough attention to detail is crucial. The ability to work effectively with team members is critical.

Some responsibilities of the Information Specialist III, Civil Process Division, Duluth Sheriff's Office position include:

• Routinely working and interacting with the public and partnering agencies by phone, email and in person.
• Entry and regular updating of complex civil processes in accordance with judicial branch (court) and statutory deadlines.
• Overseeing weekly mortgage foreclosure sales and post-sale processes.
• Communicating with deputies assigned to the Civil Division, ensuring proper and timely service of process.
• Assisting current employees with civil process request intake requirements and questions.
• Maintaining, professional, accurate and efficient office records management systems.

The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $24.69 - $34.20 per hour.

This position is part of the represented by Council 5 of AFSCME.

St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.
Distinguishing Features of Work

An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational issues and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures requiring the employee to exercise experienced judgment in problem solving and adapting procedures to address work situations. The work is performed under the direction of assigned supervisory staff.
Work Environment

These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.
Selection Process

MINIMUM QUALIFICATIONS (Pass/Fail):

• Five (5) years full-time paid verifiable clerical experience; OR an equivalent combination of education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Preferred Qualifications:
Thorough working knowledge of legal records and terminology.

RATING SYSTEM:
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicant's answers to supplemental questions 16-21.

Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

• June 15, 2026 - Applicant screening will begin
• Week of June 15, 2026 - Supplemental question scoring to be completed
• Week of June 29, 2026 - Interviews to be conducted

ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at

VETERANS PREFERENCE:
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statue 197.455 for additional requirements. Click

PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.

BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

PROBATIONARY PERIOD:
Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer.
Eligible St. Louis County employees earn a competitive salary and benefits package, including:

• Vacation, Sick and Personal Leave
• Paid Holidays
• Medical Plan
• Dental Plan
• Vision Plan
• Disability Insurance
• Life Insurance
• Flexible Spending Accounts
• Retirement Benefits
• Deferred Compensation
• Training and Advancement Opportunities
• Employee Assistance Program
• Employee Resource Groups
• Employee Wellness Program
• Pet Insurance

Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.
01

Please type or clearly print your name.
02

The information you provide related to your education, training, and experience is subject to verification.I understand that giving false information, failing to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification.

• Yes

03

Are you legally authorized to work in the United States for St. Louis County?

• Yes
• No

04

All employees must be continuously authorized to work in the United States. St. Louis County does not provide sponsorship for employment visas, and it does not currently participate in E-Verify. Will you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States?

• Yes, I will now, or will in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States
• No, I will not now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States

05

Which of the following best describes your level of clerical experience? * Please note that one year full-time experience equals 2080 hours, or 40 hours per week. Part-time hours must be pro-rated, for instance 2 years working 20 hours per week equals 1 year of full-time experience. Your answer must match the work experience section of your application.

• 8+ years of full-time paid verifiable clerical experience
• 7-8 years of full-time paid verifiable clerical experience
• 6-7 years of full-time paid verifiable clerical experience
• 5-6 years of full-time paid verifiable clerical experience
• less than 5 years of full-time paid verifiable clerical experience
• No related experience

06

Typing is an essential function as an Information Specialist III with St. Louis County. Please indicate the number of words per minute you can type below:

• 0-39 words per minute
• 40-69 words per minute
• 70+ words per minute

07

Which of the following describes your current level of proficiency in Microsoft Word, Google Docs, Apple Pages or other similar product?

• No experience.
• Basic: Creating a new document; familiarity with the tool bar, icons & cursor; entering & deleting text; using the dictionary & spell check; using edit features such as cut, copy & paste; saving, printing and retrieving documents; simple paragraph formatting; applying bullets to a list and changing the page orientation.
• Intermediate: Comparing & merging documents and using templates; sharing documents; tracking changes; creating labels; formatting tables; formatting documents, inserting and editing headers & footers; inserting tables & charts; changing the page margins & inserting a date.
• Advanced: Designing & creating forms & templates; designing & creating electronic forms; using mail merge to create recipient lists, mailing labels & configuring Outlook to send merged emails; managing large documents by creating master and subdocument; creating & managing bookmarks, footnotes, endnotes & a table of contents; using the tracking features to enable revision in a document; use of macros to automate repetitive tasks; protecting documents; advanced table formatting & properties and applying themes & styles.

08

Which of the following best describes your current level of proficiency in Microsoft Excel, Google Sheets, Apple Numbers or other similar product?

• No experience.
• Basic: Creating & saving a new workbook; entering data; applying cell borders; applying cell shading; using auto sum to add data; creating a simple formula; applying a number format; putting data in a table; sorting data; filtering data; saving & printing your work and changing the page orientation.
• Intermediate: Utilizing the Go to Special option within a worksheet; use of pivot tables; creation of pivot charts; using named ranges; use of drop down lists; creation of Excel tables; utilization of Sparklines; text to column option; the Quick Analysis Tool; understanding of formulas and functions; and sharing and merging files.
• Advanced: Solving complex problems using advanced Excel formulas and functions and advanced Excel charts; writing Visual Basic for Applications codes; utilization of Power Queries and Power Pivot techniques; protecting workbooks and worksheets; and use of conditional formatting.

09

Below are several components of the position. Please indicate your level of expertise in each. There may be several in which you may have had little or no exposure - that's to be expected.
10

Addition and subtraction

• Lack proficiency
• Proficient
• Expert proficiency

11

Multiplication and division

• Lack proficiency
• Proficient
• Expert proficiency

12

Percentages and fractions

• Lack proficiency
• Proficient
• Expert proficiency

13

Writing skills including proper grammar, punctuation, spelling, etc.

• Lack proficiency
• Proficient
• Expert proficiency

14

Proofreading documents such as e-mails, letters, memos, records, etc.

• Lack proficiency
• Proficient
• Expert proficiency

15

SME Explanation: Questions 16 thru 21 will be reviewed by a Subject Matter Expert (SME). The questions will be scored and used to help determine 100% of your score. For each question, please list the organization(s) and/or employers where you gained the experience. All information listed must also be supported in the work experience section of your application.I have read and understand the instructions given above and acknowledge that I understand my score is derived 100% from my answers to supplemental questions 16 thru 21.

• Yes
• No

16

If you indicated you are "proficient" or have "expert proficiency" in Questions 13 and 14, please elaborate by providing at least one example that demonstrates your proficiency. Identify the position and the organization or educational institution where you gained the proficiency.
17

This IS-III position requires you to process large volumes of work in a wide range of law enforcement disciplines, which means you will be interrupted multiple times throughout the day. What knowledge, skills and abilities do you possess that will help you cope with these interruptions while still completing work tasks in a timely and accurate manner?
18

Some of the IS-III responsibilities in the Sheriff's Office include: effectively and accurately processing data in accordance with local, state, and federal requirements; arranging work priorities based on service deadlines, court dates, and statutory requirements; responding to requests from a variety of partnering agencies, and the public, seeking a wide range of departmental services. Describe what skills and/or training you have that qualifies you to handle these responsibilities.
19

Please tell us what you believe is critical in building and maintaining positive working relationships with your co-workers.
20

In this position, the ideal candidate must be self-directed and perform with minimal supervision. Please describe your experience in working in a similar setting and how that has prepared you for this position.
21

How would you handle a situation in which you explained a work procedure to a co-worker or new hire, however, they did not follow your instruction and the outcome was unsatisfactory?
22

I certify that my responses to the questions above are true and accurate to the best of my knowledge.

• Yes
• No

Required Question

Salary: $24.69 - $29.58 Hourly
Location : Duluth, MN
Job Type: Permanent, Full-Time
Job Number: 26-088/430-02
Department: Sheriff
Opening Date: 06/02/2026
Closing Date: 6/16/2026 11:59 PM Central

Kind of Work

St. Louis County Sheriff's Office is seeking an Information Specialist III to join their Civil Process Division at the St. Louis County Courthouse in Duluth, MN. This position requires the ability to work independently and multi-task in a high demand work environment. Completing multiple time-sensitive work assignments while maintaining thorough attention to detail is crucial. The ability to work effectively with team members is critical.

Some responsibilities of the Information Specialist III, Civil Process Division, Duluth Sheriff's Office position include:

• Routinely working and interacting with the public and partnering agencies by phone, email and in person.
• Entry and regular updating of complex civil processes in accordance with judicial branch (court) and statutory deadlines.
• Overseeing weekly mortgage foreclosure sales and post-sale processes.
• Communicating with deputies assigned to the Civil Division, ensuring proper and timely service of process.
• Assisting current employees with civil process request intake requirements and questions.
• Maintaining, professional, accurate and efficient office records management systems.

The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $24.69 - $34.20 per hour.

This position is part of the represented by Council 5 of AFSCME.

St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.
Distinguishing Features of Work

An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational issues and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures requiring the employee to exercise experienced judgment in problem solving and adapting procedures to address work situations. The work is performed under the direction of assigned supervisory staff.
Work Environment

These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.
Selection Process

MINIMUM QUALIFICATIONS (Pass/Fail):

• Five (5) years full-time paid verifiable clerical experience; OR an equivalent combination of education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Preferred Qualifications:
Thorough working knowledge of legal records and terminology.

RATING SYSTEM:
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicant's answers to supplemental questions 16-21.

Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

• June 15, 2026 - Applicant screening will begin
• Week of June 15, 2026 - Supplemental question scoring to be completed
• Week of June 29, 2026 - Interviews to be conducted

ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at

VETERANS PREFERENCE:
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statue 197.455 for additional requirements. Click

PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.

BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

PROBATIONARY PERIOD:
Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer.
Eligible St. Louis County employees earn a competitive salary and benefits package, including:

• Vacation, Sick and Personal Leave
• Paid Holidays
• Medical Plan
• Dental Plan
• Vision Plan
• Disability Insurance
• Life Insurance
• Flexible Spending Accounts
• Retirement Benefits
• Deferred Compensation
• Training and Advancement Opportunities
• Employee Assistance Program
• Employee Resource Groups
• Employee Wellness Program
• Pet Insurance

Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.
01

Please type or clearly print your name.
02

The information you provide related to your education, training, and experience is subject to verification.I understand that giving false information, failing to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification.

• Yes

03

Are you legally authorized to work in the United States for St. Louis County?

• Yes
• No

04

All employees must be continuously authorized to work in the United States. St. Louis County does not provide sponsorship for employment visas, and it does not currently participate in E-Verify. Will you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States?

• Yes, I will now, or will in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States
• No, I will not now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status) to work legally for St. Louis County in the United States

05

Which of the following best describes your level of clerical experience? * Please note that one year full-time experience equals 2080 hours, or 40 hours per week. Part-time hours must be pro-rated, for instance 2 years working 20 hours per week equals 1 year of full-time experience. Your answer must match the work experience section of your application.

• 8+ years of full-time paid verifiable clerical experience
• 7-8 years of full-time paid verifiable clerical experience
• 6-7 years of full-time paid verifiable clerical experience
• 5-6 years of full-time paid verifiable clerical experience
• less than 5 years of full-time paid verifiable clerical experience
• No related experience

06

Typing is an essential function as an Information Specialist III with St. Louis County. Please indicate the number of words per minute you can type below:

• 0-39 words per minute
• 40-69 words per minute
• 70+ words per minute

07

Which of the following describes your current level of proficiency in Microsoft Word, Google Docs, Apple Pages or other similar product?

• No experience.
• Basic: Creating a new document; familiarity with the tool bar, icons & cursor; entering & deleting text; using the dictionary & spell check; using edit features such as cut, copy & paste; saving, printing and retrieving documents; simple paragraph formatting; applying bullets to a list and changing the page orientation.
• Intermediate: Comparing & merging documents and using templates; sharing documents; tracking changes; creating labels; formatting tables; formatting documents, inserting and editing headers & footers; inserting tables & charts; changing the page margins & inserting a date.
• Advanced: Designing & creating forms & templates; designing & creating electronic forms; using mail merge to create recipient lists, mailing labels & configuring Outlook to send merged emails; managing large documents by creating master and subdocument; creating & managing bookmarks, footnotes, endnotes & a table of contents; using the tracking features to enable revision in a document; use of macros to automate repetitive tasks; protecting documents; advanced table formatting & properties and applying themes & styles.

08

Which of the following best describes your current level of proficiency in Microsoft Excel, Google Sheets, Apple Numbers or other similar product?

• No experience.
• Basic: Creating & saving a new workbook; entering data; applying cell borders; applying cell shading; using auto sum to add data; creating a simple formula; applying a number format; putting data in a table; sorting data; filtering data; saving & printing your work and changing the page orientation.
• Intermediate: Utilizing the Go to Special option within a worksheet; use of pivot tables; creation of pivot charts; using named ranges; use of drop down lists; creation of Excel tables; utilization of Sparklines; text to column option; the Quick Analysis Tool; understanding of formulas and functions; and sharing and merging files.
• Advanced: Solving complex problems using advanced Excel formulas and functions and advanced Excel charts; writing Visual Basic for Applications codes; utilization of Power Queries and Power Pivot techniques; protecting workbooks and worksheets; and use of conditional formatting.

09

Below are several components of the position. Please indicate your level of expertise in each. There may be several in which you may have had little or no exposure - that's to be expected.
10

Addition and subtraction

• Lack proficiency
• Proficient
• Expert proficiency

11

Multiplication and division

• Lack proficiency
• Proficient
• Expert proficiency

12

Percentages and fractions

• Lack proficiency
• Proficient
• Expert proficiency

13

Writing skills including proper grammar, punctuation, spelling, etc.

• Lack proficiency
• Proficient
• Expert proficiency

14

Proofreading documents such as e-mails, letters, memos, records, etc.

• Lack proficiency
• Proficient
• Expert proficiency

15

SME Explanation: Questions 16 thru 21 will be reviewed by a Subject Matter Expert (SME). The questions will be scored and used to help determine 100% of your score. For each question, please list the organization(s) and/or employers where you gained the experience. All information listed must also be supported in the work experience section of your application.I have read and understand the instructions given above and acknowledge that I understand my score is derived 100% from my answers to supplemental questions 16 thru 21.

• Yes
• No

16

If you indicated you are "proficient" or have "expert proficiency" in Questions 13 and 14, please elaborate by providing at least one example that demonstrates your proficiency. Identify the position and the organization or educational institution where you gained the proficiency.
17

This IS-III position requires you to process large volumes of work in a wide range of law enforcement disciplines, which means you will be interrupted multiple times throughout the day. What knowledge, skills and abilities do you possess that will help you cope with these interruptions while still completing work tasks in a timely and accurate manner?
18

Some of the IS-III responsibilities in the Sheriff's Office include: effectively and accurately processing data in accordance with local, state, and federal requirements; arranging work priorities based on service deadlines, court dates, and statutory requirements; responding to requests from a variety of partnering agencies, and the public, seeking a wide range of departmental services. Describe what skills and/or training you have that qualifies you to handle these responsibilities.
19

Please tell us what you believe is critical in building and maintaining positive working relationships with your co-workers.
20

In this position, the ideal candidate must be self-directed and perform with minimal supervision. Please describe your experience in working in a similar setting and how that has prepared you for this position.
21

How would you handle a situation in which you explained a work procedure to a co-worker or new hire, however, they did not follow your instruction and the outcome was unsatisfactory?
22

I certify that my responses to the questions above are true and accurate to the best of my knowledge.

• Yes
• No

Required Question

• 

• Government Careers

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