Job Profile Name Program Manager, Austin Energy Craft and Field Staff Development

About This Position

Graduation from an accredited high school or equivalent, plus eight (8) years' experience in a field related to the job, two (2) years of which were at lead/supervisory capacity.

Job Description:

Job Profile Name

Program Manager, Austin Energy Craft and Field Staff Development

Purpose:

This position is responsible for managing training programs related to technical skills and assessment and safety and quality assurance for Austin Energy’s (AE) Electric Service Delivery and Power Systems Craft and Field personnel.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Manages the development, administration, and maintenance of comprehensive training programs for the Electric Service Delivery Power Systems Craft and Field training program. Evaluates programs for effectiveness.
  
• Develops and implements technical, craft and field safety training for distribution, transmission, substation, and network personnel.
  
• Monitors safety and quality assurance to evaluate effectiveness and make improvements to craft and field training.
  
• Develops and ensures compliance with craft and field training guidelines, maintains training certification and recertification program and records.
  
• Coordinates with AE Safety personnel to maintain compliance with current safety standards and regulations.
  
• Develops and delivers presentations and training related to power system safety to craft and field personnel and management as necessary.
  
• Develops strategic training, and promotes safety goals and objectives for craft and field personnel.
  
• Reports on craft and field training, safety and quality assurance program effectiveness.
  
• Develops and monitors training budget for craft and field personnel.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of NEC, NESC, OSHA and Texas Health and Safety codes as they apply to safe work practices for electrical line work.
  
• Knowledge of training techniques and practices appropriate for training power system craft and field personnel.
  
• Knowledge of industry standards, power system construction principles and practices.
  
• Knowledge of ISO 9001 quality standards.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in developing and delivering training programs and presentations
  
• Skill in oral and written communications.
  
• Skill in handling hostile conflict and uncertain situations.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Ability to train others.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus eight (8) years' experience in a field related to the job, two (2) years of which were at lead/supervisory capacity.
  
• Education may substitute for experience up to two (2) years.
  

Licenses and Certifications Required:

Valid Texas Class C Driver License.

Preferred Qualifications:

• Experience leading safety initiatives and programs in an electric utility environment.
  
• Experience managing or leading apprenticeship programs and/or technical training initiatives utilizing Adult Learning Principles.
  
• Experience presenting complex technical information to various stakeholders and non-technical audiences.
  
• Ability to quickly and adequately respond to internal and external requests and system events.
  
• Experience preparing, monitoring, and managing Operations and Maintenance (O&M) and Capitol Improvement Project (CIP) budgets for contracts, technology, personnel, equipment, and material support contracts.
  
• Experience providing strategic leadership to develop and implement comprehensive programs, processes, and strategies that improve utility grid resiliency.
  
• Experience partnering with multiple managers/supervisors and field support work units within the electrical utility industry.
  
• Knowledge of and experience with quality management programs.
  
• Ability to travel to multiple sites as part of the regular job duties.
  

Notes to Candidate:

This position resides within the Electric System Field Operations (ESFO) Distribution Field Services group. This position will report directly to the Director of Distribution Field Services and manage operations for our AE Craft & Field Staff Development team. Duties will include financial and operational planning, analytics, scheduling, managing training demands, strategic partnerships, and ensuring compliance for Austin Energy's Department of Labor Certified Apprenticeship Programs and U.S. Veteran's Program.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held.
  
• Starting salary will be based on overall relevant experience from your application.
  
• Responses to the Supplemental Questions inquiring about experience should be reflected on application.
  
• When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.
  
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  
• This position requires a criminal background investigation.
  

Good Standing Employees:
Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included
in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Assessments:
Your skill level in some of the competency areas for this job may be assessed through skills testing.

Pay Range: Commensurate depending on qualifications and experience.

Location/Hours: 19410 Cameron Road, Austin, Texas.
Monday - Friday 6:30 am to 3:00 p.m.

Work Schedule:

• This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin.
  
• Work hours may include after hours, holidays, and weekends.
  
• Shifts may change according to departmental needs.
  
• Employee may be required to work additional hours outside of regular work schedule.
  

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully
completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM



At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-06-12

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• City of Austin

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