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  • Communications Coordinator (Administrative Assistant)

    Palo Alto, California United States City of Palo Alto Full Time $76,128.00 - $114,192.00 Annually Sep 24, 2025
    City of Palo Alto Employer:

    City of Palo Alto

    The Community The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. The community's treelined streets and historic buildings reflect its California heritage, and, at the same time, many world-class businesses maintain or started offices here, such as Stanford Health Care and Lucile Packard Children's Hospital, Amazon, Broadcom, Hewlett-Packard, Houzz, Rivian, SAP and SAP Ariba, Tesla, and Varian Medical Systems. Numerous start-ups are also at home in Palo Alto, arguably making it the start-up capital of the world. Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community's dedication to lifelong learning. Stanford's cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City's exceptional K-12 school district ranks among the top public-school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation. Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy featuring premium shopping and dining options. Excellent healthcare facilities, performing arts, and diverse recreational opportunities are some of the community's incredibly desirable and cherished amenities. To learn more, visit https://www.paloalto.gov/Departments/City-Manager/Latest-News City Government Palo Alto is a full-service charter city with a council-manager form of government. The seven-member City Council is elected at large, and the City Council annually selects the Mayor and Vice Mayor from among its members. The Mayor and City Council appoint the City Manager, City Attorney, City Clerk, and City Auditor. The City Manager is responsible for the strategic direction and day-to-day operations of the City. Palo Alto is organized into 15 departments/offices with 1,093.10 authorized positions in FY 2025. There is also a FY 2025 capital budget of $316.2 million. Palo Alto owns and operates its own utilities, including electricity (carbon-neutral), gas, water, wastewater, and an expanding fiber network. This dynamic municipal environment ensures an ever-engaging platform for unique problem-solving and advances new initiatives, including sustainability, broadband, and effective service delivery. Community assets also include five libraries, 36 parks, five community centers, a museum and zoo, youth centers, a general aviation airport, an 18-hole golf course, a regional water treatment plant, and wildland open space preserves at the San Francisco Bay and in the foothills of the Santa Cruz Mountains offering 41 miles of walking/biking trails in addition to its police, fire, and ambulance services. Palo Alto has long been a leader in sustainability, and the City's ambitious greenhouse gas (GHG) emissions reduction goals are part of what sets it apart. Since the City's first Climate Protection Plan was passed in 2007, Palo Alto has set goals that exceed State and Federal targets. Today, the City's goal to reduce emissions 80% below 1990 levels by 2030 (the "80x30" goal) and achieve carbon neutrality by 2030 guides sustainability efforts. An award-winning City, Palo Alto is recognized nationally as innovative and well-managed. City services and performance also receive impressive marks from community members in the Palo Alto Community Survey. Many of those ratings put City programs and services in the highest percentiles among the hundreds of benchmark cities. Palo Alto makes decisions through comprehensive processes and proactively seeks to involve its extremely informed, educated, and engaged residents. Projects are naturally a cooperative effort among the City Council, Boards, Commissions, Committees, engaged residents, neighborhoods, businesses, property owners, and staff. Join an Award Winning Team  Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government. We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City. Want to learn more about our benefits? Learn more by reviewing our "Benefits at a Glance Booklet." Contact Us Phone: 650-329-2376    Email: Recruit@paloalto.gov    Location: City Hall, 1st Floor | 250 Hamilton Ave 94301 | View Map

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    Job Description

    Description

    The Position

    The City of Palo Alto’s Public Works Department is seeking a creative and collaborative Communications Coordinator to join the Sustainability and Climate Action (S/CAP) Team (operating out of the Office of Sustainability). This position will play a central role in sharing the City’s progress on ambitious climate goals-reducing greenhouse gas emissions 80% below 1990 levels by 2030 (“80x30”)-and advancing sustainability initiatives that improve public health, equity, and resilience.

    This is an exciting opportunity to bring creativity and clarity to complex topics-helping residents, businesses, and regional partners understand their role in achieving Palo Alto’s climate and sustainability goals and encourage community action for a greener community.

    The Communications Coordinator will support outreach and education on key S/CAP focus areas, including:
      ◦ Climate Action & Energy/Building Electrification
      ◦ Electric Vehicles & Mobility
      ◦ Water & Zero Waste
      ◦ Natural Environment
      ◦ Climate Adaptation & Sea Level Rise

    Advancing the City’s S/CAP workplan by collaborating cross-department and working closely with the City Manager’s Communications Office, this unique role will create high quality content and graphics, design videos and digital and print communications and marketing materials, all with the goals to educate, inform and influence.

    Ideal Candidate

    The City is seeking an strong project manager with a highly collaborative style bringing their broad range of experience and passion for public service and excellence in writing, verbal communications skills, and creativity. The top candidate will have a strong background in the use of digital platforms including social media, is not afraid of using analytics and data to support creative marketing, is a self-starter, able to work independently and as a team, be entrepreneurial and enjoys implementing new initiatives and ideas. The team member will look forward to engaging with City teams in real life and digitally.

    This position is represented by the MGMT - Management, Professional and Council Appointees.

    Compensation (MGMT) :Comprehensive compensation plan, to learn more click HERE.

    Essential Duties

    Communicate and market the City’s sustainability programs and successes to help implement the City’s S/CAP. Create content and visuals, with the goal of connecting the community to the City’s programs both informing and influencing action. Ensure the City’s sustainability websites, newsletters, blogs and community updates are accessible and compelling through creative writing, messaging and marketing designs. Evolve and try new ways to capture digital engagement and community excitement about sustainability and climate action goals.

    Essential and other important responsibilities and duties may include, but are not limited to, the following:

    Project Coordination Coordinate sustainability and climate action communications efforts by collaborating with cross functional department subject matter experts to support public information sharing
      ◦ Manage communications projects and priorities, as assigned; working collaboratively with the City Manager’s Communications Office
      ◦ Meet with cross-department team and consultants to track success, review performance measures and statistics, with the goal of evolving tactics and trying new ways to increase outreach

    Communications & Outreach Maximize social media engagement by using photography and/or videography

    Maintain social media calendars
      ◦ Develop digital content to support communications objectives Implement communications and marketing tactics such as testimonial development, referrals, and other promotional campaigns
      ◦ Coordinate program print and digital flyers and other promotional materials to support community outreach and engagement
      ◦ Support key community events through digital and print communications and event coordination

    Performs related duties of a similar nature or level.

    Minimum Qualifications

    Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through

    Equivalent to the completion of an Associate Degree and six years responsible, full-time administrative experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Associate's Degree is preferred.

    Supplemental Information

    The Selection Process:
      ◦ Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
      ◦ The process includes providing writing samples. When applying please provide two writing samples such as social media, blog, digital newsletter, or magazine article content.
      ◦ The screening process for this position will be panel interviews followed by a final in person interview.

    More than one position may be filled from this posting

    Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

    The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

    See our Benefits at a Glance Bookletfor more details.
    Learn more about our Compensation Plan HERE.

    Closing Date/Time: 10/13/2025 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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