Jobs in Molalla | Careers in Government

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Dispatcher
- Molalla, Oregon
- DCC Propane, LLC
- Full Time
- Federal Government
- Human and Social Services

FEATURED JOBS

Featured Employers

Dispatcher
- Molalla, Oregon 97038 United States
- DCC Propane, LLC
- Aug 15, 2026
- Full Time
DCC Propane, LLC

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country. Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service. Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
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Job Details
- Full Time
- Aug 15, 2026
Job Description
The Dispatcher is responsible for providing exceptional customer service and efficiently managing the scheduling and dispatching of service and delivery drivers. This role ensures timely resolution of customer inquiries and effective coordination of logistics to meet customer needs.

Core Duties / Key Responsibilities

Provide exceptional customer service through phone and personal contact.
Resolve or escalate customer inquiries and/or complaints as needed.
Document and update customer records based upon interactions.
Process payments and maintain customer accounts.
Assist with light collections or handle billing inquiries as assigned.
Schedule and dispatch service and delivery drivers within assigned locations.
Maintain communication with customer service staff regarding customer service and delivery needs.
Monitor driver and service tech schedules to ensure timely completion of jobs and accurate customer invoicing.
Track fleet location and availability, ensuring maintenance schedules are followed.
Track and improve operational and performance metrics including driver performance, equipment utilization, and routing efficiencies.
Ensure all paperwork is complete and accurately submitted in a timely manner.
Maintain professionalism, integrity, security, image, and confidentiality of information and records.
Attend all safety meetings, training, and/or in-services.
Regular attendance at the worksite is required.

Position Qualifications

Required Education: High school diploma / GED required
Required Work Experience:
3+ years in an office environment preferred.
Customer service or inside sales experience preferred.
Minimum of 5 years of experience in transportation and service industry preferred.
Logistics and/or routing experience preferred.

Required Knowledge/Skills/Abilities
Microsoft Applications: Moderate to advanced functionality (in particular, Word, Excel and Outlook)
Additional Technology: Exceptional phone skills and computer literacy

Travel: Daily travel to work site
Communication: Exceptional verbal and written communication skills required
Additional Requirements:
Ability to develop strong customer relationships and handle customer service issues effectively.
Strong organizational skills and attention to detail.
Good problem solving and decision-making skills.
Ability to maintain stability under pressure and be flexible and willing to modify plans when necessary.
Ability to be a positive representative of the Company both internally and externally.
Ability to work with respect and cooperation at all times with fellow employees and customers.
Must be committed to working safely at all times.
Complete all PERC and other online training in a timely manner.
Regular attendance at the worksite is required.

Physical/Working Requirements

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

This position requires you to work from an office environment;
Prolonged sitting at a desk and working on a computer;
Stoop, kneel, crouch, or crawl or otherwise reach into confined spaces;
Communicate with and exchange information verbally and in writing;
Move about in an office environment;
The noise level in the work environment is usually moderate
Scope

Total Organization Employees: ~ 900
Total Organization States: 21

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status or disability status The Dispatcher is responsible for providing exceptional customer service and efficiently managing the scheduling and dispatching of service and delivery drivers. This role ensures timely resolution of customer inquiries and effective coordination of logistics to meet customer needs.

Core Duties / Key Responsibilities

Provide exceptional customer service through phone and personal contact.
Resolve or escalate customer inquiries and/or complaints as needed.
Document and update customer records based upon interactions.
Process payments and maintain customer accounts.
Assist with light collections or handle billing inquiries as assigned.
Schedule and dispatch service and delivery drivers within assigned locations.
Maintain communication with customer service staff regarding customer service and delivery needs.
Monitor driver and service tech schedules to ensure timely completion of jobs and accurate customer invoicing.
Track fleet location and availability, ensuring maintenance schedules are followed.
Track and improve operational and performance metrics including driver performance, equipment utilization, and routing efficiencies.
Ensure all paperwork is complete and accurately submitted in a timely manner.
Maintain professionalism, integrity, security, image, and confidentiality of information and records.
Attend all safety meetings, training, and/or in-services.
Regular attendance at the worksite is required.

Position Qualifications

Required Education: High school diploma / GED required
Required Work Experience:
3+ years in an office environment preferred.
Customer service or inside sales experience preferred.
Minimum of 5 years of experience in transportation and service industry preferred.
Logistics and/or routing experience preferred.

Required Knowledge/Skills/Abilities
Microsoft Applications: Moderate to advanced functionality (in particular, Word, Excel and Outlook)
Additional Technology: Exceptional phone skills and computer literacy

Travel: Daily travel to work site
Communication: Exceptional verbal and written communication skills required
Additional Requirements:
Ability to develop strong customer relationships and handle customer service issues effectively.
Strong organizational skills and attention to detail.
Good problem solving and decision-making skills.
Ability to maintain stability under pressure and be flexible and willing to modify plans when necessary.
Ability to be a positive representative of the Company both internally and externally.
Ability to work with respect and cooperation at all times with fellow employees and customers.
Must be committed to working safely at all times.
Complete all PERC and other online training in a timely manner.
Regular attendance at the worksite is required.

Physical/Working Requirements

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

This position requires you to work from an office environment;
Prolonged sitting at a desk and working on a computer;
Stoop, kneel, crouch, or crawl or otherwise reach into confined spaces;
Communicate with and exchange information verbally and in writing;
Move about in an office environment;
The noise level in the work environment is usually moderate
Scope

Total Organization Employees: ~ 900
Total Organization States: 21

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status or disability status
Apply Now View job
Share this job:
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
DCC Propane, LLC

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
DCC Propane, LLC
- https://careersingovernment.com/
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Dispatcher

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Dispatcher

DCC Propane, LLC

Job Details

Job Description

DCC Propane, LLC

DCC Propane, LLC

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Dispatcher

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FEATURED JOBS

Assistant Director, Austin Arts, Culture, Music and Entertainment

Director of Public Works/Airport Operations (Licensed & Unlicensed)

Program Coordinator (P-3 Quality Improvement)

Featured Employers

County of Sonoma

Missoula County

County of Sacramento

Dispatcher

DCC Propane, LLC

Job Details

Job Description

DCC Propane, LLC

DCC Propane, LLC