Jobs in Hudson Oaks | Careers in Government

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Dispatcher
- Hudson Oaks, Texas
- NEXTLINK
- Full Time
- Federal Government
- Public Health

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Dispatcher
- Hudson Oaks, Texas 76087 United States
- NEXTLINK
- Aug 15, 2026
- Full Time
NEXTLINK

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country. Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service. Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
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Job Details
- Full Time
- Aug 15, 2026
Job Description
Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Job Summary:

Do you have the ability to remain professionally calm when the stress is turned up and everything is changing? Are you confident while working on several tasks at once in a fast-paced environment? We are looking for experienced Dispatchers that can multi-task in a fast pace environment, in a newly formed team and able to maintain a good attitude in stressful situations. Looking someone who is a team player and willing to help others.

Essential Functions:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Responsible for the coordination of commercial vehicle routing and load planning in order to meet customer service levels
Address problems and request made by the customers and drivers
Enter data in dispatch system to maintain logs and records of calls, activities and other information
Communicates with drivers, dispatcher(s) and supervisors at shift change for current status and issues
Perform work in accordance with company standards and regulations
Follow through to watch progress and assure timely assistance by monitoring the route and status of technicians
Must stay aware of information related to jobs, traffic, obstacles, and requirements and providing this feedback to the technicians

Manages schedules and assure its adherence
Contributes to a fun, upbeat culture
Perform other duties as assigned
Skills:

Excellent communication skills. Must speak clearly and professionally
Strong customer service skills
Able to multi task
Flexible Schedule
Handle lots of Data Entry
Must display excellent customer service skills
Decisiveness, willingness to address problems and make requests by communicating with the necessary parties or providing solutions
Must be comfortable in a rapidly changing environment and adapts easily to change
Ability to work in a collaborative, team-oriented environment
Excellent interpersonal, written and oral communication skills
Professionalism and ability to work with other department managers and supervisors
Strong analytical skills and attention to detail
Ability to use initiative and work efficiently with minimal supervision
Education and Experience:

High school diploma or equivalent
Heavy phone experience
Experience in Microsoft Office
Job Classification:

Customer Care - Dispatch
Non-Exempt
Work Environment/Hazards:

Working conditions primarily inside an office environment
The noise level in the work environment is usually moderate
High level of interaction with external/internal clients
Physical Demands:

Stationary position for 8-10 hours a day
Repeating motions that may include the wrists, hands and/or fingers.
Visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment, and moving about the office. The employee must be able to communicate via email and verbally via telephone.
Working Hours/Days:

Full time
40 hours
Travel Requirements:

0% of travel required

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace. Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Job Summary:

Do you have the ability to remain professionally calm when the stress is turned up and everything is changing? Are you confident while working on several tasks at once in a fast-paced environment? We are looking for experienced Dispatchers that can multi-task in a fast pace environment, in a newly formed team and able to maintain a good attitude in stressful situations. Looking someone who is a team player and willing to help others.

Essential Functions:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Responsible for the coordination of commercial vehicle routing and load planning in order to meet customer service levels
Address problems and request made by the customers and drivers
Enter data in dispatch system to maintain logs and records of calls, activities and other information
Communicates with drivers, dispatcher(s) and supervisors at shift change for current status and issues
Perform work in accordance with company standards and regulations
Follow through to watch progress and assure timely assistance by monitoring the route and status of technicians
Must stay aware of information related to jobs, traffic, obstacles, and requirements and providing this feedback to the technicians

Manages schedules and assure its adherence
Contributes to a fun, upbeat culture
Perform other duties as assigned
Skills:

Excellent communication skills. Must speak clearly and professionally
Strong customer service skills
Able to multi task
Flexible Schedule
Handle lots of Data Entry
Must display excellent customer service skills
Decisiveness, willingness to address problems and make requests by communicating with the necessary parties or providing solutions
Must be comfortable in a rapidly changing environment and adapts easily to change
Ability to work in a collaborative, team-oriented environment
Excellent interpersonal, written and oral communication skills
Professionalism and ability to work with other department managers and supervisors
Strong analytical skills and attention to detail
Ability to use initiative and work efficiently with minimal supervision
Education and Experience:

High school diploma or equivalent
Heavy phone experience
Experience in Microsoft Office
Job Classification:

Customer Care - Dispatch
Non-Exempt
Work Environment/Hazards:

Working conditions primarily inside an office environment
The noise level in the work environment is usually moderate
High level of interaction with external/internal clients
Physical Demands:

Stationary position for 8-10 hours a day
Repeating motions that may include the wrists, hands and/or fingers.
Visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment, and moving about the office. The employee must be able to communicate via email and verbally via telephone.
Working Hours/Days:

Full time
40 hours
Travel Requirements:

0% of travel required

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.
Apply Now View job
Share this job:
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
NEXTLINK

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
NEXTLINK
- https://careersingovernment.com/
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Dispatcher

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Job Description

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Dispatcher

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FEATURED JOBS

Program Coordinator (P-3 Quality Improvement)

Operations Division Director

Assistant Director, Austin Arts, Culture, Music and Entertainment

Featured Employers

Oklahoma State Department of Health

City of Scottsdale

County of Sacramento

Dispatcher

NEXTLINK

Job Details

Job Description

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