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  • Guest Services Representative

    Bakersfield, California United States CITY OF BAKERSFIELD, CA Full Time $50,323.52 - $61,152.00 Annually May 09, 2026
    City of Bakersfield Employer:

    CITY OF BAKERSFIELD, CA

    At over 413, 000 residents within the City of Bakersfield and another 100,000 in the metro area, Bakersfield is the ninth largest city in California, ranked between Oakland and Anaheim. Uniquely placed geographically, the successful candidate will be no more than a couple of hours drive from all things California, whether that’s Disneyland, the Pacific Ocean, Sequoia’s Big Trees and Yosemite’s waterfalls, or the thrill of skiing at Mammoth Mountain. Right here at home, the 30-mile paved Kern River Parkway Trail winds through preserved riparian habitat where you might see rabbits, roadrunners, and other protected wildlife. Sunny year round, Bakersfield does get hot in the summer, but this region’s Mediterranean climate provides for an all-seasons lifestyle. Bakersfield is the nation’s top city for family activities. For more information on things to do in Bakersfield, please visit The Visit Bakersfield Website. The Bakersfield City Council is composed of seven members elected from the seven wards of the City on a nonpartisan basis to serve overlapping four-year terms. The Mayor is elected at-large to serve a four-year term as presiding officer at Council meetings and as the head of the City for legislative and ceremonial purposes. The City’s tagline is “The Sound of Something Better” and our team strives to better the community on behalf of the residents we serve each and every day. The City also strives to ensure all team members are provided with a supportive and fulfilling working environment, with emphasis placed on professional development opportunities and career advancement planning. Our team members are frequently encouraged to participate in the City’s employee incentive, wellness and leadership development programs that are offered throughout the year, as well as position-specific training and educational opportunities. Employment with the City of Bakersfield is more than a job, it is being part of something better.

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    Job Description

    Description

    Under close supervision, assists the Convention and Visitors Bureau Manager by handling inquiries regarding events, amenities, lodging, and attractions in Bakersfield; maintains a visitor center lobby; and performs other work as assigned.

    Representative Duties

    The following typical tasks and responsibilities are representative of the position's essential duties. They are descriptive, not limiting. Essential Duties: Maintains a visitor center lobby that promotes Bakersfield as a destination for visitors; Promotes tourism and event opportunities to Bakersfield visitors; Keeps informed on aspects of area-wide activities to assist visitors; Works closely with local lodging establishments and local attractions to gather and maintain a comprehensive inventory of information about Bakersfield amenities and events; Serves as a liaison with travel partners to assure visitors have the most up-to-date information; Serves as a liaison with travel writers to suggest accommodations, attractions, and amenities.

    For a full job description please click here .

    Minimum Qualifications

    Applications will be accepted only from those applicants who clearly demonstrate on the COMPLETED application & supplemental questionnaire that they meet the below requirements:
    • Graduation from high school or G.E.D., supplemented by course work in business practices, bookkeeping; AND
    • Four (4) years’ guest services and/or clerical experience of progressively responsible nature; OR
    • An equivalent combination of training and experience that provides the capabilities to perform the described job duties.


    Examination (Weighted: 100%)

    June 4, 2026 (Tentative)

    An appraisal will be made of the applicant's experience, education, training, certification, knowledge, skills, abilities, and personal qualifications for the position. A minimum passing score of 70% is required.

    Full Summary of Benefits by Bargaining Unit:

    • Blue & White Miscellaneous Unit
    • Fire Safety Unit
    • Police Safety Unit
    • Police Trainee Unit
    • Supervisory & Management Unit
    INSURANCE: The City and the employee share contributions for premiums for health insurance coverage. The City provides life insurance benefits based on bargaining unit. Visit the Cityweb Employee Benefits page for detailed information (rates and plan information).

    RETIREMENT: Benefits are provided by the City's participation in the Public Employees' Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement Info page for additional information.

    Closing Date/Time: 5/21/2026 1:00 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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