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  • Austin Aviation - Airport Facility Representative

    Austin, Texas United States City of Austin, TX Full Time Oct 29, 2025
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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    Job Description

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?

      ◦ Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.

      ◦ Value and Innovation : Work in an environment where employees are valued and innovation thrives.

      ◦ Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

      ◦ Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.

      ◦ Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.

      ◦ Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.

      ◦ Career Growth : Advance your skills and expertise with professional development and leadership opportunities.

      ◦ Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.



    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

    Job Description:

    Austin Aviation - Airport Facility Representative

    Purpose:

    Under direct supervision, this position provides housekeeping, security, and facilities services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus.

    Duties, Functions and Responsibilities:

    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
      ◦ Provides facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services using heavy and specialized equipment and moving and arranging services for airport terminals and campus.
      ◦ Utilizes general housekeeping tools such as brooms, vacuums, mops, and dusters for sweeping, mopping, dusting, vacuuming, trash/recycle removal, etc.; operates vehicles; utilizes biohazard cleanup methods and monitors/replaces biohazard syringe boxes.
      ◦ Prepares cleaning solutions by mixing and measuring a variety of cleaning substances.
      ◦ Works in conjunction with airport personnel to ensure security and safety for airport facilities; ensures facility lockdown to include closets, offices, entrance and exit doors; and monitors for security breaches, unattended packages, and suspicious persons and activities, etc.; reports any unsafe and suspicious activity to appropriate personnel.
      ◦ Evacuates customers and isolates airport facilities when emergencies arise such as security breaches, bad weather, and fire emergencies; inspects trash cans for suspicious items.
      ◦ Responds to facility and event requests such as airline baggage system failures and contingencies, requests from airlines, City employees, airport tenants, biohazards and spills, and calls for lost and found items.
      ◦ Provides customer service to passengers, tenants, and visitors by providing solicited and unsolicited information.
      ◦ Performs administrative duties and responsibilities to include completing forms, logs, and personal timesheet; submitting work order requests and other requested documentation; and notifying supervisor of low inventory and work orders.
      ◦ Ensures hand sanitizers are distributed at all checkpoints and exits to reduce/prevent the spread of disease and ensures expiration dates are current.


    Responsibilities - Supervisor and/or Leadership Exercised:

    None.

    Knowledge, Skills, and Abilities:

    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
      ◦ Knowledge of janitorial processes and procedures.
      ◦ Knowledge of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates; and City, departmental, State, and Local rules and regulations.
      ◦ Knowledge of FAA and TSA Security Identification Display Area (SIDA) regulations and requirements.
      ◦ Knowledge of Airline Baggage Hygiene procedures.
      ◦ Skill in establishing and maintaining collaborative working relationships with others.
      ◦ Skill in identifying suspicious and unusual activities.
      ◦ Skill in operating vehicles and janitorial housekeeping tools.
      ◦ Ability to pass and maintain TSA and SIDA security requirements.
      ◦ Ability to communicate via two-way radio.
      ◦ Ability to communicate effectively in English.
      ◦ Ability to understand oral and written instructions.
      ◦ Ability to train others.
      ◦ Ability to utilize computer software.
      ◦ Ability to walk and stand continuously.
      ◦ Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.
      ◦ Ability to reach and stretch overhead.
      ◦ Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.
      ◦ Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders.
      ◦ Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.
      ◦ Ability to work with possible contact with blood and other potentially infectious materials.


    Minimum Qualifications:

      ◦ Graduation from an accredited high school or equivalent, plus two (2) years of experience related to janitorial services.
      ◦ Experience may substitute for education up to a maximum of four (4) years.


    Licenses and Certifications Required:

      ◦ Valid Texas Class C Driver License within ninety (90) days of hire.


    Notes to Candidate:

    Position Overview:

    Provides facility maintenance, security, emergency services, general housekeeping cleaning and disinfecting services, and moving and arranging services for the airport terminal and campus.
    Utilizes general housekeeping tools such as brooms, vacuums, mops, dusters, etc. for sweeping, mopping, dusting, vacuuming, trash/recycle removal, etc.; operates vehicle; utilizes bio-hazard cleanup methods and monitor/replace bio-hazard syringe boxes. Prepares cleaning solutions by mixing and measuring a variety of cleaning substances. Works in conjunction with airport personnel to ensure security and safety for airport facilities; ensure facility lock-down to include closets, offices, entrance and exit doors; and monitors for security breaches, unattended packages, and suspicious persons and activities, etc.; reports any unsafe and suspicious activity to appropriate personnel. Evacuates customers and isolates airport facilities when emergencies arise, i.e. security breaches, bad weather, and fire emergencies, etc.' inspects trash cans for suspicious items, etc. Responds to facility and event requests such as airline baggage system failures and contingencies, requests from airlines, City employees, airport tenants, bio-hazards and spills, calls for lost and found items, etc. Provides customer service to passengers, tenants, visitors, etc. by providing solicited and unsolicited information. Performs administrative duties and responsibilities including completing forms, logs, personal timesheet; submitting work order requests and other requested documentation, etc.; and notifying supervisor of low inventory and work orders.

    Physical Requirements:
    This is a physically demanding position which will require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations:
    Ability to walk and stand continuously.
    Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.
    Ability to reach and stretch overhead.
    Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.
    Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders.
    Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.
    Ability to work with possible contact with blood and other potentially infectious materials.

    Selected candidate may be required to complete and pass a pre-employment physical exam to be considered for this position.

    Assessment:
    A skills assessment will be required for this position.

    Salary Range:
    $22.48 - $25.24

    Driver’s Requirement:
    This position must travel between various locations as part of the regular job duties and the individual will be required to drive a city vehicle. Position will also be required to drive on the AOA.
    This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

    Essential Personnel:
    This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and, in some cases, when they are not scheduled.

    Application Information:
    A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

    Veteran:
    Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    Criminal History Records Check:
    The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

    Language:
    Must have the ability to read, write, and fluently speak in English.

    Overtime:
    Overtime may be required with or without notice.

    Work Hours:
    6:00AM - 3:00PM
    3:00PM - 11:00PM
    10:00PM - 7:00AM
    Hours may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

    Core schedule and hours will be provided at the time of job offer.

    Shift Incentive:
    Shift work includes shift differential incentive for evening and night shifts and weekends

    On-Call/Call Back Responsibilities:
    Position may require on-call or call back responsibilities.

    Good Standing - Department/Division Postings:
    Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

    Important Note to Applicants:
    Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

    We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

    Department may close this job posting at any time after 7 days

    Benefits:
    Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.
    See us in action: Austin-Bergstrom International Airport - AUS - YouTube

    EEO Statement for City of Austin:
    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the city will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the city discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    EEO Statement for City of Austin:

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    Closing Date/Time: 2025-11-10
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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