Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Director, Student Health Services Classification Title: Adminsitrator III Department Name: Student Health Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted/anticipated at $16,667 - $19,167 per month commensurate with education and experience CSU Salary Range: $6,523 -$21,066 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Monday, August 26, 2024 and the review period may end at any time thereafter. Position Summary: Under the general direction of the Dean of Student Affairs the Director provides clinical and administrative leadership to the Student Health and CAPS (Counseling and Psychological Services). The Director is responsible for identifying student health and counseling needs and providing strategic leadership in the development and maintenance of student health programs within the guidelines and policies established by the California State University Board of Trustees, particularly Executive Orders 943 and 1053. The Director provides oversight and direction of all SHS programs and activities related to providing high quality medical and mental health services to students; directs and evaluates the work of all professional health services staff, CAPS staff and administrative support staff; the position is administrator of the CAPS program which provides counseling services to students, training and consultation to the Cal Maritime community. The Director will draft department policies and procedures and is responsible for the health care and wellness programs for all CSUMA students, both on campus and at sea in conjunction with the Counseling and Psychological Services (CAPS) Director. The Director’s participation as the physician on-duty of the annual Summer Sea Term is mandatory. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : LEADERSHIP AND STRATEGIC DIRECTION Leads, Manages and evaluates the work of physicians, psychologists, counselors, nurse practitioner s , physician assistants, medical assistants, health educator s , interns, support staff, and other Student Health Services and CAPS personnel in ensuring maximum efficiency in the delivery of excellent medical and mental health services to students. Formulates medical and administrative policies/procedures and monitors adherence to proper medical protocols for all services including laboratory, x-ray, appointment and walk-in patient care. Provides medical leadership and consultation regarding prevention, diagnosis and treatment, incorporating all aspects of Student Health Services into the larger framework of University student services, as appropriate. Develops an annual work plan for achieving the goals and objectives of the SHS. Has overall responsibility for budget-related matters and ensures that the SHS is fiscally sound. Responsible for continuing medical education programs, including compliance with accreditation standards, scheduling of programs and speakers, and coordination with other SHS programs. Maintains an ongoing and comprehensive quality improvement program in line with CSU policy, Executive Orders 943 and 1053, and in compliance with national accreditation standards. Directs the development of cooperative professional relationships with students, faculty, staff, hospitals, emergency clinics, paramedic services, police and fire departments, as well as authoritative county, state, and national health organizations/entities. This position also supervises the coordination of the campus health care programs with outside community health resources, including the private medical sector, as they relate to the referral of students for care beyond the scope of campus diagnostic and therapeutic capabilities. Responsible for professional development and research activities within the SHS, including the procurement of health care related grants and other funding. Understands and strictly adheres to the SHS policies and professional standards on patient confidentiality and medical records security. Administers Student Health & Travel Insurance Programs including policy selection, updates, evaluations, renewal, and works with the CSUMA Accounting office for Billing and Waivers. Coordinates review of Health Reports for deposited and readmitted Cadets to determine fitness for Cruise and U.S. Coast Guard Licensing. Oversees clinical activities of Nurse Practitioner and/or Physician’s Assistant and CAPS personnel. Works to obtain and maintain accreditation for the Student Health Center as needed based on AAAHC accreditation standards as applicable to a small college Health Center. Oversees review of Nurse Practitioner and/or Physician’s Assistant charts. Pursues, obtains, and maintains accreditation for ambulatory college health clinics. Serves on University and Student Affairs Committees and Task Forces. Participates in campus events such as New Student Orientation, Career & Community Partner Fairs, Recruitment Weekends, New Student Acceptance Day, etc. Keeps the Dean of Students and Executive Dean of Student Affairs apprised of current status and developments within the Student Health Services. Prepares student health related reports and recommendations as needed. Oversees compliance with HIPAA, State of California and FERPA especially with respect to the release of medical and behavioral health records and subpoena requests. Updates and approves all position descriptions as needed Initiates and approves all recruitment requests using the Peoplesoft CHRS Recruiting system. Represents CAPS and SHC on CSU Directors Groups and other external meetings. Budget Management Develops and manages budget, including mandatory student health and mental health fee funds, health facilities fee funds, trust funds, reserves, and various alternative revenue streams, and prepares appropriate reports. Articulates and advocates for budget needs to Dean of Student Affairs and participates in planning, projection and budgetary analysis. Approves all departmental purchases including work orders. Oversees external contracts and requisitions. Participates in management of grant funds. Seeks and applies for new grants when identified. Counseling & Psychological Services Operations Provides clinical leadership to all counseling and advocacy providers Oversees all student hospitalizations. Oversees departmental legal concerns, including adherence to professional and ethical guidelines, as well as State and Federal Laws pertaining to mental health services, sexual assault, and domestic violence. Consults with legal counsel and American Psychological Association legal and/or ethics experts. Manages all involuntary holds, releases of information, disclosures to government agencies such as Child Protective Services or Adult Protective Services. Ensures EO l 053 criteria, and elements of EO l 095, l 096, l 097, and l 098 that pertain to confidential advocacy, are followed. Maintains independence of confidential advocacy functions from OPHD and conduct as required by EO. Manages operations and determines student messaging on available services. Provision of Psychological Services Provides direct clinical supervision to Director of CAPS, counseling staff and trainees, provides consultation to students, faculty staff, administration, and parents on a variety of topics especially those concerning danger to self or others. DIRECT PATIENT CARE DUTIES Responsible for direct patient care - examines, diagnose illness and injuries; develop treatment plans, including prescribing and administering medical treatments and preventative health care; organizes and treats the general medical problems of student patients and special referrals by campus departments. Provides health care in a clinical setting, makes basic diagnostic evaluation, prescribes and administers medical treatment and follows up to ensure appropriate resolution of illness, performs physical examinations including the ordering, interpreting and evaluating of diagnostic test results, consults with private physicians and consultants as needed, collaborates with on-campus and off-campus psychologists/psychiatrists as needed in cases with mental health problems. Provides some medical oversight to athletic department Director/trainers. Performs emergency procedures as needed. May perform minor surgeries and other procedures not requiring general anesthesia. Performs simple office procedures pertaining to dermatology, gynecology, orthopedics, and wound care; maintains patient confidentiality, documents complete and legible notes using SOAP format for health care plan and prognosis, provides professional consultant services to medical personnel, students and other professionals. Consult with private physicians and public agencies in securing treatment for patients requiring services beyond those available in Student Health Center. Provides medical examinations for students, staff, and faculty in accordance with U.S. Coast Guard regulations in order to determine “fitness for duty” on the Training Ship Golden Bear. Interviews, evaluates and examines patients with common medical problems, interprets laboratory and x-ray results, formulates diagnosis and treatment of such problems, educates and counsels students on health issues and preventive health measures, and refers patients to off-campus providers as needed. Participates in health fairs and orientations as needed. Provides medical leadership and consultation on prevention, diagnosis and keeps abreast of advances in medical field. Works with Human Resources and Risk Management/Environmental Health and Safety on issues related to employee Workers’ Compensation and first response medical treatment. Performs Public Health functions and assists in medical emergencies. Provide sexual health education, counseling and care, including administration of medication abortion services Serve as liaison for Athletic Trainers and Head Trainer ANNUAL SUMMER SEA TERM PARTICIPATION Participates as the physician on-duty for one or more months on the Academy’s annual training cruises on board the Training Ship Golden Bear. Secures documentation of medical staff certification Serves as the Chief Medical Officer for the Training Ship Golden Bear with oversight of medical staff hired for cruise. Responsible for: --- Preparation and Operation of sick bay for annual cruises. --- Hiring, training, monitoring, and evaluation of Summer Sea Term medical and counseling team. --- Acquisition, training, and operation of medical equipment, pharmaceuticals, and supplies. --- Develops and oversees implementation of sick bay procedures. --- Consults with TSGB Captain regarding medical/mental health issues for Cadets, faculty, and staff. Required Qualifications: Graduation from a medical school recognized by the Medical Board of California. Completion of one or more residency programs (of at least 3 years in duration) in a specialty appropriate to the assigned duties with increasingly responsible experience in the practice of that specialty. Board Certification or Board eligible in Family Medicine and appropriate primary care specialty. 3 years of progressively increasing management/supervisory duties. Completion of annual continuing medical education requirements. Board Certification in Primary Care specialty, i.e. Family Medicine, Internal Medicine. Possess and maintain a valid State of California license to practice medicine. Possess and maintain current board (ABMS) medical certification in primary care specialty (family medicine, internal medicine, emergency or preventive medicine). Periodic re-certification required for physicians whose specialties have adopted that practice. NOTE: A physician can be given clinical privileges pending initial Board certification, but must be board certified as soon as possible, but NO later than two years after the date of hire. Possess and maintain a valid Drug Enforcement Agency (DEA) certificate/number. Current cardiopulmonary resuscitation and automated external defibrillator (CPR/AED) certification as appropriate for the assigned duties. Possession of or ability to obtain TWIC Card (Transportation Worker Identification Credential) Possession or ability to obtain MMC (Merchant Mariner’s Credential with a medical designation) Knowledge of county medical, California Medical Association and American Medical Association ethics and standards. Clinical knowledge and skills to provide a full spectrum of general and ambulatory medical care, including acute, sub-acute, chronic and minor emergency problems. Experience with directing, supervising, motivating and inspiring others; measuring the performances of people, teams and organizations, and assessing performance and progress. Excellent organizational and planning skills, with unquestionable integrity. Ability to analyze emergency situations and take prompt action. Knowledge and skills necessary in routine gynecology, family planning, and the diagnosis and treatment of sexually transmitted diseases. Surgical diagnosis and triage. Management of mental health problems and knowledge of health promotion. Ability to use routine diagnostic and therapeutic medical equipment and competency in the use of personal computer and related software for electronic patient management medical records system. Ability to relate to health problems of adolescents and adults, use community resources in patient management. Strong problem solving and conflict resolution skills. Excellent oral and written communication skills and customer service skills. Ability to work effectively and build strong alliances internally and externally with a broad range of individuals to bring the University community together around shared goals. Ability to demonstrate an awareness and appreciation of the cultural diversity of the University community. Preferred Qualifications: Prior or current affiliation with an outpatient clinic, hospital or health center in higher education is preferred. U.S. Coast Guard/Maritime requirements pertaining to licensing, physicals, etc. Familiarity with collective bargaining and administering corrective action as appropriate in a collective bargaining environment. Familiarity/knowledge of American College Health Association (ACHA), Navigation and Vessel Inspection Circular (NVIC), Accreditation Association of Ambulatory Health Care, Inc. (AAAHC, Inc.) policies and practices. Special Conditions: Summer Sea Term/Requirements: Incumbent will be required to participate in the annual sea term aboard the a U.S. training ship. This requires the incumbent to obtain a Merchant Mariners document issued by the U.S. Coast Guard, as well as a background check, physical and drug test, proof of citizenship or the eligibility to work in the U.S., and a social security card. Each year the incumbent must pass a pre-sea term physical exam and drug test prior to sea term commencing. Hours of Work/Travel: Physical, Mental and Environmental Conditions: Background Check: Satisfactory completion of a background check (including a criminal records check, DMV records check, and fingerprinting, physical and drug screen) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Aug 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Working Title: Director, Student Health Services Classification Title: Adminsitrator III Department Name: Student Health Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted/anticipated at $16,667 - $19,167 per month commensurate with education and experience CSU Salary Range: $6,523 -$21,066 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Monday, August 26, 2024 and the review period may end at any time thereafter. Position Summary: Under the general direction of the Dean of Student Affairs the Director provides clinical and administrative leadership to the Student Health and CAPS (Counseling and Psychological Services). The Director is responsible for identifying student health and counseling needs and providing strategic leadership in the development and maintenance of student health programs within the guidelines and policies established by the California State University Board of Trustees, particularly Executive Orders 943 and 1053. The Director provides oversight and direction of all SHS programs and activities related to providing high quality medical and mental health services to students; directs and evaluates the work of all professional health services staff, CAPS staff and administrative support staff; the position is administrator of the CAPS program which provides counseling services to students, training and consultation to the Cal Maritime community. The Director will draft department policies and procedures and is responsible for the health care and wellness programs for all CSUMA students, both on campus and at sea in conjunction with the Counseling and Psychological Services (CAPS) Director. The Director’s participation as the physician on-duty of the annual Summer Sea Term is mandatory. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : LEADERSHIP AND STRATEGIC DIRECTION Leads, Manages and evaluates the work of physicians, psychologists, counselors, nurse practitioner s , physician assistants, medical assistants, health educator s , interns, support staff, and other Student Health Services and CAPS personnel in ensuring maximum efficiency in the delivery of excellent medical and mental health services to students. Formulates medical and administrative policies/procedures and monitors adherence to proper medical protocols for all services including laboratory, x-ray, appointment and walk-in patient care. Provides medical leadership and consultation regarding prevention, diagnosis and treatment, incorporating all aspects of Student Health Services into the larger framework of University student services, as appropriate. Develops an annual work plan for achieving the goals and objectives of the SHS. Has overall responsibility for budget-related matters and ensures that the SHS is fiscally sound. Responsible for continuing medical education programs, including compliance with accreditation standards, scheduling of programs and speakers, and coordination with other SHS programs. Maintains an ongoing and comprehensive quality improvement program in line with CSU policy, Executive Orders 943 and 1053, and in compliance with national accreditation standards. Directs the development of cooperative professional relationships with students, faculty, staff, hospitals, emergency clinics, paramedic services, police and fire departments, as well as authoritative county, state, and national health organizations/entities. This position also supervises the coordination of the campus health care programs with outside community health resources, including the private medical sector, as they relate to the referral of students for care beyond the scope of campus diagnostic and therapeutic capabilities. Responsible for professional development and research activities within the SHS, including the procurement of health care related grants and other funding. Understands and strictly adheres to the SHS policies and professional standards on patient confidentiality and medical records security. Administers Student Health & Travel Insurance Programs including policy selection, updates, evaluations, renewal, and works with the CSUMA Accounting office for Billing and Waivers. Coordinates review of Health Reports for deposited and readmitted Cadets to determine fitness for Cruise and U.S. Coast Guard Licensing. Oversees clinical activities of Nurse Practitioner and/or Physician’s Assistant and CAPS personnel. Works to obtain and maintain accreditation for the Student Health Center as needed based on AAAHC accreditation standards as applicable to a small college Health Center. Oversees review of Nurse Practitioner and/or Physician’s Assistant charts. Pursues, obtains, and maintains accreditation for ambulatory college health clinics. Serves on University and Student Affairs Committees and Task Forces. Participates in campus events such as New Student Orientation, Career & Community Partner Fairs, Recruitment Weekends, New Student Acceptance Day, etc. Keeps the Dean of Students and Executive Dean of Student Affairs apprised of current status and developments within the Student Health Services. Prepares student health related reports and recommendations as needed. Oversees compliance with HIPAA, State of California and FERPA especially with respect to the release of medical and behavioral health records and subpoena requests. Updates and approves all position descriptions as needed Initiates and approves all recruitment requests using the Peoplesoft CHRS Recruiting system. Represents CAPS and SHC on CSU Directors Groups and other external meetings. Budget Management Develops and manages budget, including mandatory student health and mental health fee funds, health facilities fee funds, trust funds, reserves, and various alternative revenue streams, and prepares appropriate reports. Articulates and advocates for budget needs to Dean of Student Affairs and participates in planning, projection and budgetary analysis. Approves all departmental purchases including work orders. Oversees external contracts and requisitions. Participates in management of grant funds. Seeks and applies for new grants when identified. Counseling & Psychological Services Operations Provides clinical leadership to all counseling and advocacy providers Oversees all student hospitalizations. Oversees departmental legal concerns, including adherence to professional and ethical guidelines, as well as State and Federal Laws pertaining to mental health services, sexual assault, and domestic violence. Consults with legal counsel and American Psychological Association legal and/or ethics experts. Manages all involuntary holds, releases of information, disclosures to government agencies such as Child Protective Services or Adult Protective Services. Ensures EO l 053 criteria, and elements of EO l 095, l 096, l 097, and l 098 that pertain to confidential advocacy, are followed. Maintains independence of confidential advocacy functions from OPHD and conduct as required by EO. Manages operations and determines student messaging on available services. Provision of Psychological Services Provides direct clinical supervision to Director of CAPS, counseling staff and trainees, provides consultation to students, faculty staff, administration, and parents on a variety of topics especially those concerning danger to self or others. DIRECT PATIENT CARE DUTIES Responsible for direct patient care - examines, diagnose illness and injuries; develop treatment plans, including prescribing and administering medical treatments and preventative health care; organizes and treats the general medical problems of student patients and special referrals by campus departments. Provides health care in a clinical setting, makes basic diagnostic evaluation, prescribes and administers medical treatment and follows up to ensure appropriate resolution of illness, performs physical examinations including the ordering, interpreting and evaluating of diagnostic test results, consults with private physicians and consultants as needed, collaborates with on-campus and off-campus psychologists/psychiatrists as needed in cases with mental health problems. Provides some medical oversight to athletic department Director/trainers. Performs emergency procedures as needed. May perform minor surgeries and other procedures not requiring general anesthesia. Performs simple office procedures pertaining to dermatology, gynecology, orthopedics, and wound care; maintains patient confidentiality, documents complete and legible notes using SOAP format for health care plan and prognosis, provides professional consultant services to medical personnel, students and other professionals. Consult with private physicians and public agencies in securing treatment for patients requiring services beyond those available in Student Health Center. Provides medical examinations for students, staff, and faculty in accordance with U.S. Coast Guard regulations in order to determine “fitness for duty” on the Training Ship Golden Bear. Interviews, evaluates and examines patients with common medical problems, interprets laboratory and x-ray results, formulates diagnosis and treatment of such problems, educates and counsels students on health issues and preventive health measures, and refers patients to off-campus providers as needed. Participates in health fairs and orientations as needed. Provides medical leadership and consultation on prevention, diagnosis and keeps abreast of advances in medical field. Works with Human Resources and Risk Management/Environmental Health and Safety on issues related to employee Workers’ Compensation and first response medical treatment. Performs Public Health functions and assists in medical emergencies. Provide sexual health education, counseling and care, including administration of medication abortion services Serve as liaison for Athletic Trainers and Head Trainer ANNUAL SUMMER SEA TERM PARTICIPATION Participates as the physician on-duty for one or more months on the Academy’s annual training cruises on board the Training Ship Golden Bear. Secures documentation of medical staff certification Serves as the Chief Medical Officer for the Training Ship Golden Bear with oversight of medical staff hired for cruise. Responsible for: --- Preparation and Operation of sick bay for annual cruises. --- Hiring, training, monitoring, and evaluation of Summer Sea Term medical and counseling team. --- Acquisition, training, and operation of medical equipment, pharmaceuticals, and supplies. --- Develops and oversees implementation of sick bay procedures. --- Consults with TSGB Captain regarding medical/mental health issues for Cadets, faculty, and staff. Required Qualifications: Graduation from a medical school recognized by the Medical Board of California. Completion of one or more residency programs (of at least 3 years in duration) in a specialty appropriate to the assigned duties with increasingly responsible experience in the practice of that specialty. Board Certification or Board eligible in Family Medicine and appropriate primary care specialty. 3 years of progressively increasing management/supervisory duties. Completion of annual continuing medical education requirements. Board Certification in Primary Care specialty, i.e. Family Medicine, Internal Medicine. Possess and maintain a valid State of California license to practice medicine. Possess and maintain current board (ABMS) medical certification in primary care specialty (family medicine, internal medicine, emergency or preventive medicine). Periodic re-certification required for physicians whose specialties have adopted that practice. NOTE: A physician can be given clinical privileges pending initial Board certification, but must be board certified as soon as possible, but NO later than two years after the date of hire. Possess and maintain a valid Drug Enforcement Agency (DEA) certificate/number. Current cardiopulmonary resuscitation and automated external defibrillator (CPR/AED) certification as appropriate for the assigned duties. Possession of or ability to obtain TWIC Card (Transportation Worker Identification Credential) Possession or ability to obtain MMC (Merchant Mariner’s Credential with a medical designation) Knowledge of county medical, California Medical Association and American Medical Association ethics and standards. Clinical knowledge and skills to provide a full spectrum of general and ambulatory medical care, including acute, sub-acute, chronic and minor emergency problems. Experience with directing, supervising, motivating and inspiring others; measuring the performances of people, teams and organizations, and assessing performance and progress. Excellent organizational and planning skills, with unquestionable integrity. Ability to analyze emergency situations and take prompt action. Knowledge and skills necessary in routine gynecology, family planning, and the diagnosis and treatment of sexually transmitted diseases. Surgical diagnosis and triage. Management of mental health problems and knowledge of health promotion. Ability to use routine diagnostic and therapeutic medical equipment and competency in the use of personal computer and related software for electronic patient management medical records system. Ability to relate to health problems of adolescents and adults, use community resources in patient management. Strong problem solving and conflict resolution skills. Excellent oral and written communication skills and customer service skills. Ability to work effectively and build strong alliances internally and externally with a broad range of individuals to bring the University community together around shared goals. Ability to demonstrate an awareness and appreciation of the cultural diversity of the University community. Preferred Qualifications: Prior or current affiliation with an outpatient clinic, hospital or health center in higher education is preferred. U.S. Coast Guard/Maritime requirements pertaining to licensing, physicals, etc. Familiarity with collective bargaining and administering corrective action as appropriate in a collective bargaining environment. Familiarity/knowledge of American College Health Association (ACHA), Navigation and Vessel Inspection Circular (NVIC), Accreditation Association of Ambulatory Health Care, Inc. (AAAHC, Inc.) policies and practices. Special Conditions: Summer Sea Term/Requirements: Incumbent will be required to participate in the annual sea term aboard the a U.S. training ship. This requires the incumbent to obtain a Merchant Mariners document issued by the U.S. Coast Guard, as well as a background check, physical and drug test, proof of citizenship or the eligibility to work in the U.S., and a social security card. Each year the incumbent must pass a pre-sea term physical exam and drug test prior to sea term commencing. Hours of Work/Travel: Physical, Mental and Environmental Conditions: Background Check: Satisfactory completion of a background check (including a criminal records check, DMV records check, and fingerprinting, physical and drug screen) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Aug 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Joaquin County, CA
Stockton, California, usa
Introduction Part-time NA by Employment Services Team This recruitment is being conducted to fill 28 vacancies with San Joaquin General Hospital and to establish a referral pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing background check, drug screen, and arduous physical. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Performs routine work in the care of patients, including making beds, changing linens, giving baths and rubs, caring for incontinent patients, lifting, moving and transporting patients; cares for personal effects of patients. Measures and records patient intake and output of foods and fluids as directed; collects urine, stool and sputum specimens; tests urine and records results; may give non-medicated enemas. Assists professional staff in performing tests, procedures and examinations of patients in critical care units. Serves trays, feeds patients, and removes trays. Takes and records vital signs including temperature, pulse, respiration and blood pressure. Maintains patient unit in a neat and clean manner; maintains supplies; removes soiled linen and re-stocks supplies. Assists in a central supply unit; cleans, sterilizes, packages, sets up and distributes medical equipment, linen and related supplies. May assist in ambulance or clinic car service; may administer CPR, use resuscitation equipment and administer first aid. Keeps routine records and reports. Participates in staff development training programs. MINIMUM QUALIFICATIONS EITHER I Experience: Six months as a Nursing Assistant Trainee at San Joaquin County General Hospital. OR II Experience: Six months performing non-professional nursing work in an acute care hospital. OR III Experience: One year performing non-professional nursing work in a convalescent hospital, home health care agency or similar sub-acute facility. Substitution: Successful completion of appropriate clinical training in a Licensed Vocational Nurse or Registered Nurse curriculum may be substituted for the required experience. Special Requirement: Specialized training or experience may be required for assignment to or continued assignment to specialized areas. KNOWLEDGE Basic arithmetic, basic hygiene and health standards; basic institutional safety procedures including safe lifting techniques; basic hospital sanitation practices; names, uses and care of patient care supplies; behavior of patients. ABILITY Work well with others, attend to the personal needs of the physically and mentally ill; accurately take and record vital signs; deal with patients sympathetically and tactfully; follow oral and written instructions in exact detail; utilize advanced office equipment and computers; lift and move patients; practice excellent customer relations. PHYSICAL/MENTAL REQUIREMENTS Mobility-Operation of a data entry device; constant walking required; frequent pushing/pulling; constant bending/squatting; occasional stair climbing; Lifting-Constant lifting duties required of 5-70+ lbs.; constant restraining, lifting/turning of heavy objects and/or people; Vision-Constant reading and close-up work; Dexterity-Constant holding, reaching, grasping and writing; Hearing/Talking-Constant hearing and talking in person and on the telephone; Emotional/Psychological-Occasional exposure to grief and trauma; constant public contract; Special Requirements-May require working nights, weekends, and overtime; Environmental-Frequent contact with hazardous materials. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Introduction Part-time NA by Employment Services Team This recruitment is being conducted to fill 28 vacancies with San Joaquin General Hospital and to establish a referral pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing background check, drug screen, and arduous physical. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Performs routine work in the care of patients, including making beds, changing linens, giving baths and rubs, caring for incontinent patients, lifting, moving and transporting patients; cares for personal effects of patients. Measures and records patient intake and output of foods and fluids as directed; collects urine, stool and sputum specimens; tests urine and records results; may give non-medicated enemas. Assists professional staff in performing tests, procedures and examinations of patients in critical care units. Serves trays, feeds patients, and removes trays. Takes and records vital signs including temperature, pulse, respiration and blood pressure. Maintains patient unit in a neat and clean manner; maintains supplies; removes soiled linen and re-stocks supplies. Assists in a central supply unit; cleans, sterilizes, packages, sets up and distributes medical equipment, linen and related supplies. May assist in ambulance or clinic car service; may administer CPR, use resuscitation equipment and administer first aid. Keeps routine records and reports. Participates in staff development training programs. MINIMUM QUALIFICATIONS EITHER I Experience: Six months as a Nursing Assistant Trainee at San Joaquin County General Hospital. OR II Experience: Six months performing non-professional nursing work in an acute care hospital. OR III Experience: One year performing non-professional nursing work in a convalescent hospital, home health care agency or similar sub-acute facility. Substitution: Successful completion of appropriate clinical training in a Licensed Vocational Nurse or Registered Nurse curriculum may be substituted for the required experience. Special Requirement: Specialized training or experience may be required for assignment to or continued assignment to specialized areas. KNOWLEDGE Basic arithmetic, basic hygiene and health standards; basic institutional safety procedures including safe lifting techniques; basic hospital sanitation practices; names, uses and care of patient care supplies; behavior of patients. ABILITY Work well with others, attend to the personal needs of the physically and mentally ill; accurately take and record vital signs; deal with patients sympathetically and tactfully; follow oral and written instructions in exact detail; utilize advanced office equipment and computers; lift and move patients; practice excellent customer relations. PHYSICAL/MENTAL REQUIREMENTS Mobility-Operation of a data entry device; constant walking required; frequent pushing/pulling; constant bending/squatting; occasional stair climbing; Lifting-Constant lifting duties required of 5-70+ lbs.; constant restraining, lifting/turning of heavy objects and/or people; Vision-Constant reading and close-up work; Dexterity-Constant holding, reaching, grasping and writing; Hearing/Talking-Constant hearing and talking in person and on the telephone; Emotional/Psychological-Occasional exposure to grief and trauma; constant public contract; Special Requirements-May require working nights, weekends, and overtime; Environmental-Frequent contact with hazardous materials. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Oklahoma State Department of Health
Adair County, Oklahoma, United States
Job Posting Title Customer Assistance Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 7 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly rate for this position is up to $19.71/hour based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description Location : Adair County Health Department Salary : up to $19.71/hour based on education and experience. Full Time /Part Time : Part Time (Temporary) Work Schedule : Monday-Friday (some evenings and weekends possible) Primary Hours : 8:00 am - 5:00 pm (some evenings possible) Position Description: Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Duties: This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies: Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide good customer, interpersonal and communication skills. Level Descriptors: The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience: Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities: Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework: This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Job Posting Title Customer Assistance Representative III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 7 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly rate for this position is up to $19.71/hour based on education and experience. Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Job Description Location : Adair County Health Department Salary : up to $19.71/hour based on education and experience. Full Time /Part Time : Part Time (Temporary) Work Schedule : Monday-Friday (some evenings and weekends possible) Primary Hours : 8:00 am - 5:00 pm (some evenings possible) Position Description: Maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs. Duties: This position is the frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports. Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Receives or delivers materials and equipment. Knowledge, Skills, Abilities and Competencies: Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide good customer, interpersonal and communication skills. Level Descriptors: The Customer Assistant Representative job family consists of four levels, which are distinguished, based on the level of complexity of specific job assignments, the extent of responsibility assigned, and the level of expertise required for the completion of assigned projects. LevelIII: This is the career level where duties and responsibilities will be performed at all levels of complexity. Education and Experience: Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience. Valued Knowledge, Skills, and Abilities: Knowledge, Skills, and Abilities required at this level include knowledge of state laws and rules concerning the business operations of the agency; of accounting principles and practices; of various types of business organizations; of office practices; of business arithmetic; of methods and techniques for conducting research; of training principles and techniques; and of supervisory principles and practices. Ability is required to read and interpret laws; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships with others; to apply laws and rules to individual problems and situations; to organize and direct the work of others; and to construct various types of reports. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework: This position is not eligible for Telework and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Mental Health Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type Temporary - This position will end on or before one year from date of hire and is eligible for reappointment. This position cannot earn permanency under the current CFA Contract Provisions. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $7,084.00 - $7,500.00 Per Month ($85,008.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. Position Information Responsibilities Case Management Provide case management for SF State students presenting with mental health problems or emotional challenges that impact their ability to function on campus. Refer clients to other health care professionals including appropriate specialists as needed. Develop and maintain a database of campus, local community and private health and welfare resources. Facilitate, coordinate track and document referrals to on campus and local community health care and welfare resources. Help facilitate students’ acquisition of appropriate health insurance (including: Medi-Cal, plans for DACA students or students not legally residing in California, the California State University health Insurance plan and insurance plans offered by the Health Insurance Marketplace/Exchange such as Covered California) and students’ optimal use of these plans to access mental health care services in the community. Work closely with Action Care Team (ACT) members, the Dean-on-Call program, counselors, health care professionals, and psychiatrists to coordinate around care or dispositions for high-risk students, as well as after-care planning following hospitalization or emergency transports. Clinical Select and use appropriate counseling strategies. Provide brief assessment, triage, crisis intervention, immediate care, scheduling of initial and follow-up appointments and/or referral services to on and off campus resources. Perform client intake and brief mental health assessments. Document assessments, interventions, triage, care and referrals in the Electronic Health Record (EHR). Records/Data/Outreach Prepare and maintain concise case records, reports, and other documentation in the EHR and/or campus database (Maxient). Serve as a liaison to various campus stakeholders and maintain communications to ensure efficient coordination and care of at-risk students and students of concern. Effectively coordinate on and off campus care and communications amongst all stakeholders helping to provide integrated service including care, accommodations, and support. Maintain strict patient confidentiality in compliance with local, state and federal regulations and laws. Collaborate with stakeholders on how best to meet the health care and welfare needs of the SF State population. Serve on committees, participate in quality assurance and peer review, etc. Other Duties as Assigned Minimum Qualifications Required Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most, or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, multisexed and multi-aged student body group; plan and conduct classes utilizing innovative teaching techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Education and Experience: Applicants for SSP AR I, II, and III positions should have a combination of education and experience comparable to the minimum qualifications typically required for holding the rank of Assistant, Associate and Full Professor, respectively. California License as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a Master’s Degree in social work with appropriate internship. Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Preferred Qualifications Post graduate clinical experience on a college campus. Experience in a multicultural, urban setting. Demonstrated ability to provide vision, training, supervision, and leadership on a university case management team. Knowledge of and experience addressing clinical issues that commonly affect students (e.g. anxiety, depression, individual and group conflict, substance abuse, sexual assault, eating disorders, trauma, etc.). Demonstrated effectiveness in providing outpatient medical and mental health assessments, crisis management, and mental health counseling and care. Demonstrated effectiveness in working with college age populations, and providing mental health services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LFBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources. Understanding of health insurance programs including Covered California and Medi-Cal. Demonstrated ability to effectively and empathetically communicate, interact and collaborate with peers, colleagues and clients. Demonstrated ability to establish effective, collaborative relationships with individuals and groups providing services or advocating on behalf of students with mental health problems. Demonstrated ability to use organizational skills to efficiently develop plans and implement goals. Ability to work collaboratively with campus departments including Student Health Services, Residential Life and The Action Crisis Team. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations are required. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Working Title Mental Health Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type Temporary - This position will end on or before one year from date of hire and is eligible for reappointment. This position cannot earn permanency under the current CFA Contract Provisions. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $7,084.00 - $7,500.00 Per Month ($85,008.00 - $90,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. Position Information Responsibilities Case Management Provide case management for SF State students presenting with mental health problems or emotional challenges that impact their ability to function on campus. Refer clients to other health care professionals including appropriate specialists as needed. Develop and maintain a database of campus, local community and private health and welfare resources. Facilitate, coordinate track and document referrals to on campus and local community health care and welfare resources. Help facilitate students’ acquisition of appropriate health insurance (including: Medi-Cal, plans for DACA students or students not legally residing in California, the California State University health Insurance plan and insurance plans offered by the Health Insurance Marketplace/Exchange such as Covered California) and students’ optimal use of these plans to access mental health care services in the community. Work closely with Action Care Team (ACT) members, the Dean-on-Call program, counselors, health care professionals, and psychiatrists to coordinate around care or dispositions for high-risk students, as well as after-care planning following hospitalization or emergency transports. Clinical Select and use appropriate counseling strategies. Provide brief assessment, triage, crisis intervention, immediate care, scheduling of initial and follow-up appointments and/or referral services to on and off campus resources. Perform client intake and brief mental health assessments. Document assessments, interventions, triage, care and referrals in the Electronic Health Record (EHR). Records/Data/Outreach Prepare and maintain concise case records, reports, and other documentation in the EHR and/or campus database (Maxient). Serve as a liaison to various campus stakeholders and maintain communications to ensure efficient coordination and care of at-risk students and students of concern. Effectively coordinate on and off campus care and communications amongst all stakeholders helping to provide integrated service including care, accommodations, and support. Maintain strict patient confidentiality in compliance with local, state and federal regulations and laws. Collaborate with stakeholders on how best to meet the health care and welfare needs of the SF State population. Serve on committees, participate in quality assurance and peer review, etc. Other Duties as Assigned Minimum Qualifications Required Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most, or all of the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, multisexed and multi-aged student body group; plan and conduct classes utilizing innovative teaching techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner; interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Education and Experience: Applicants for SSP AR I, II, and III positions should have a combination of education and experience comparable to the minimum qualifications typically required for holding the rank of Assistant, Associate and Full Professor, respectively. California License as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a Master’s Degree in social work with appropriate internship. Incumbent must possess and maintain a current, valid, and unrestricted license (MFT, LCSW, or Psychologist) to practice in California from the California Board of Behavioral Sciences or Board of Psychology, or be eligible to sit for licensure by the anticipated start date. If the licensure is out of state, it must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California. Preferred Qualifications Post graduate clinical experience on a college campus. Experience in a multicultural, urban setting. Demonstrated ability to provide vision, training, supervision, and leadership on a university case management team. Knowledge of and experience addressing clinical issues that commonly affect students (e.g. anxiety, depression, individual and group conflict, substance abuse, sexual assault, eating disorders, trauma, etc.). Demonstrated effectiveness in providing outpatient medical and mental health assessments, crisis management, and mental health counseling and care. Demonstrated effectiveness in working with college age populations, and providing mental health services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LFBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community and private health and welfare resources. Understanding of health insurance programs including Covered California and Medi-Cal. Demonstrated ability to effectively and empathetically communicate, interact and collaborate with peers, colleagues and clients. Demonstrated ability to establish effective, collaborative relationships with individuals and groups providing services or advocating on behalf of students with mental health problems. Demonstrated ability to use organizational skills to efficiently develop plans and implement goals. Ability to work collaboratively with campus departments including Student Health Services, Residential Life and The Action Crisis Team. Environmental/Physical/Special Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional evening, after-hours, and weekend coverage for university events and/or emergency/crisis situations are required. Incumbent must be able to work remotely as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 15 2024 Pacific Daylight Time Applications close: Closing Date/Time: