CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts, and has contracted for more than 1 GW of power. Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San Jose has one of the cleanest energy mixes of any large city and offers a 60% renewable product and a 100% renewable product. Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org . Position Duties The department is seeking to fill one (1) full-time Power Resources Specialist I/II position to support the Regulatory Compliance and Policy Division. The ideal candidate is a skilled and highly motivated individual, with creative problem-solving skills, the ability to learn quickly, and the desire to work both independently and collaboratively. Good judgment, initiative, and cooperation with other staff and outside stakeholders are assets to this position. Under general direction of the Deputy Director, this position will be responsible for supporting the division’s engagement in state regulatory affairs to protect and advance San José policy, business, and community interests. Typical duties of this position may include, but are not limited to: Monitor, review, interpret, and explain to a variety of audiences regulatory proposals and other policy issues with an eye toward impact on SJCE and its customers. Respond to compliance and data requests by gathering relevant data, drafting reports, and receiving approvals with in designated timeframes. Support the preparation of comments, position papers, testimony, and the like related to a variety of technical regulatory proceedings impacting SJCE energy procurement, energy management, and electric rates. Work independently and with stakeholders to influence state policy. Build and maintain stakeholder relationships including non-profit, business, and government entities, and where appropriate build regional and statewide coalitions to support the interests of the department. Work closely with technical experts and external regulatory counsel to develop effective and persuasive communications before state agencies as required. Represent SJCE in work with other CCAs and with SJCE’s state trade association. Manage a portfolio of regulatory proceedings and/or compliance reporting, including tracking issues, analyzing potential impacts, engaging with stakeholders, and communicating with other internal divisions. Perform other related duties as required. Salary Information: Power Resources Specialist I is $103,477.92 - $126,104.16. Power Resources Specialist II is $112,607.04-$137,198.88. This range includes an approximate 5% ongoing non-pensionable pay. Actual pay shall be determined by the candidate’s qualifications and experience. Minimum Qualifications Power Resources Specialist I Education: A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related to utility business. Experience: None Power Resources Specialist II Education: A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related to utility business. Experience: One (1) year of experience in energy resources operations, planning, purchasing, scheduling, or contract negotiations. Licenses or Certificates: Possession of a valid State of California Driver’s license may be required. Form 700 Requirement This position required a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office. THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department’s business needs in the future. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures, policies, and federal and state rules and regulations. Experience in the electric industry, and specifically with regulatory affairs and compliance. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and inwriting; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Planning - Acts to align own unit’s goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Selection Process The selection process will consist of an evaluation of the applicant’s training and experience based on the application, resume and responses to the Job Specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. To be considered for this vacancy, candidates must answer all job-specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete and withheld from further consideration. E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application. The application deadline is 11:59 PM on Tuesday October 29, 2024. If you have questions about the duties of this position, the selection or hiring processes, please contact Vanessa Rojas via email at vanessa.rojas@sanjoseca.gov. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/29/2024 11:59 PM Pacific
Sep 18, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts, and has contracted for more than 1 GW of power. Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San Jose has one of the cleanest energy mixes of any large city and offers a 60% renewable product and a 100% renewable product. Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org . Position Duties The department is seeking to fill one (1) full-time Power Resources Specialist I/II position to support the Regulatory Compliance and Policy Division. The ideal candidate is a skilled and highly motivated individual, with creative problem-solving skills, the ability to learn quickly, and the desire to work both independently and collaboratively. Good judgment, initiative, and cooperation with other staff and outside stakeholders are assets to this position. Under general direction of the Deputy Director, this position will be responsible for supporting the division’s engagement in state regulatory affairs to protect and advance San José policy, business, and community interests. Typical duties of this position may include, but are not limited to: Monitor, review, interpret, and explain to a variety of audiences regulatory proposals and other policy issues with an eye toward impact on SJCE and its customers. Respond to compliance and data requests by gathering relevant data, drafting reports, and receiving approvals with in designated timeframes. Support the preparation of comments, position papers, testimony, and the like related to a variety of technical regulatory proceedings impacting SJCE energy procurement, energy management, and electric rates. Work independently and with stakeholders to influence state policy. Build and maintain stakeholder relationships including non-profit, business, and government entities, and where appropriate build regional and statewide coalitions to support the interests of the department. Work closely with technical experts and external regulatory counsel to develop effective and persuasive communications before state agencies as required. Represent SJCE in work with other CCAs and with SJCE’s state trade association. Manage a portfolio of regulatory proceedings and/or compliance reporting, including tracking issues, analyzing potential impacts, engaging with stakeholders, and communicating with other internal divisions. Perform other related duties as required. Salary Information: Power Resources Specialist I is $103,477.92 - $126,104.16. Power Resources Specialist II is $112,607.04-$137,198.88. This range includes an approximate 5% ongoing non-pensionable pay. Actual pay shall be determined by the candidate’s qualifications and experience. Minimum Qualifications Power Resources Specialist I Education: A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related to utility business. Experience: None Power Resources Specialist II Education: A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related to utility business. Experience: One (1) year of experience in energy resources operations, planning, purchasing, scheduling, or contract negotiations. Licenses or Certificates: Possession of a valid State of California Driver’s license may be required. Form 700 Requirement This position required a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office. THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department’s business needs in the future. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures, policies, and federal and state rules and regulations. Experience in the electric industry, and specifically with regulatory affairs and compliance. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and inwriting; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Planning - Acts to align own unit’s goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Selection Process The selection process will consist of an evaluation of the applicant’s training and experience based on the application, resume and responses to the Job Specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. To be considered for this vacancy, candidates must answer all job-specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete and withheld from further consideration. E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application. The application deadline is 11:59 PM on Tuesday October 29, 2024. If you have questions about the duties of this position, the selection or hiring processes, please contact Vanessa Rojas via email at vanessa.rojas@sanjoseca.gov. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/29/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Case Specialist - Berkshire County Juvenile Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position will be required to travel between Pittsfield and North Adams Juvenile Court locations . Bilingual candidates are strongly encouraged to apply. This position requires a strong attention to detail. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 17, 2024
Full Time
Title: Case Specialist - Berkshire County Juvenile Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position will be required to travel between Pittsfield and North Adams Juvenile Court locations . Bilingual candidates are strongly encouraged to apply. This position requires a strong attention to detail. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: Case Specialist-Western Housing Court Pay Grade: 7 Starting Pay: $44,865.27/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position will include travelling to the following offices & sessions: Springfield, Pittsfield, Greenfield and Hadley. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 14, 2024
Full Time
Title: Case Specialist-Western Housing Court Pay Grade: 7 Starting Pay: $44,865.27/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position will include travelling to the following offices & sessions: Springfield, Pittsfield, Greenfield and Hadley. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders; Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom; Sends out notices to various parties and attorneys; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning cases processing activities; Performs related duties as required. Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, either manually or using the court’s automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required; Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required; Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court’s automated case processing system as necessary; Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions; Assists in the training of new employees and in the ongoing training of other employees; Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required; May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; Performs all of the duties of the lower levels within this series as required; Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Performs the most complex case processing functions within established guidelines, either manually or using the court’s automated case processing system as necessary; Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems; Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court’s automated case processing system as necessary. Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor’s review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Provides assistance to staff using word processing and other software applications, such as the court’s automated case processing system. May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Case Specialist II Additional Requirements: A minimum of two of years of experience as a Case Specialist I. Demonstrated understanding and training in the court’s automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: A minimum of two years of experience as a Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: A minimum of two years of experience as a Case Specialist III. Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. Considerable working knowledge of all case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description THIS RECRUITMENT IS FOR A FULLY COMPETENT DISPATCHER CLERK WHO POSSESSES A VALID P.O.S.T. BASIC DISPATCHER CERTIFICATE OR HAS EXPERIENCE WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY. Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. TRAINING AND EXPERIENCE: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies. Possession of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training OR experience as a law enforcement dispatcher with the ability to obtain the required certificates within one year. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Jul 14, 2024
Full Time
Position Description THIS RECRUITMENT IS FOR A FULLY COMPETENT DISPATCHER CLERK WHO POSSESSES A VALID P.O.S.T. BASIC DISPATCHER CERTIFICATE OR HAS EXPERIENCE WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY. Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. TRAINING AND EXPERIENCE: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies. Possession of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training OR experience as a law enforcement dispatcher with the ability to obtain the required certificates within one year. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
City of LIvermore
Livermore, California, United States
Description The City of Livermore is currently accepting applications for the position of Landscape Maintenance Specialist. Please refer to the job announcement for more information. DEFINITION Under general supervision, performs landscape inspection work; performs a variety of skilled irrigation operations and repair work; monitors contracts to ensure work completion meets contract requirements; responds to a variety of citizen requests and/or complaints; prepares detailed reports; reviews and makes recommendations on tree removal permits; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This is an advanced journey level and specialist classification that conducts inspections and monitors contract projects requiring specific knowledge of contracts and contract administration, City ordinances and reporting requirements, project coordination and completion, and irrigation operations and repairs. It is distinguished from the Groundskeeper III by its specialized knowledge of contract monitoring and arborist responsibilities. It is further distinguished from the Supervising Groundskeeper by the latter's first line supervisory responsibilities including major program coordination and preparation of performance evaluations. SUPERVISION RECEIVED General supervision is provided by the Supervising Groundskeeper and the Public Works Supervisor. SUPERVISION EXERCISED May lead an employee work crew on an assigned project or in the absence of a Groundskeeper II or Groundskeeper III. Examples of Important and Essential Functions Landscape Coordination, Inspection, and Maintenance Functions Coordinates, inspects, and monitors landscape maintenance contract work; ensures contract compliance; performs playground safety checks, inspects and tests equipment, disables unsafe equipment, and performs minor repairs; may provide assistance and/or lead direction to a city groundskeeping work crew and perform landscape maintenance duties as needed, including pesticide application; serves as an arborist to inspect, trim, and evaluate trees for removal; leads and performs necessary work to correct issues within the City's landscaping areas, such as vandalism issues and other issues; delineates traffic at assigned work areas following established safety standards and guidelines which may include the use of cones, signs, and barricades; and maintains equipment used in proper condition and repair. Irrigation Functions Performs the most difficult and specialized aspects of operating and maintaining the City's irrigation systems, including conducting field repair of irrigation systems; installs sprinklers and electrical wiring; programs centralized irrigation systems and repairs irrigation controllers; evaluates the water-use efficiency of irrigation systems; drives water truck; and maintains parts inventory. Project Lead Functions Assigns work and monitors progress of employee work crews toward successful project completion; trains crew members on specialized techniques and procedures, including safety practices; and provides input on performance evaluations of crew members. Administration Functions Arranges for the purchase of equipment and supplies needed; coordinates work with other City divisions/departments such as the Engineering Division and Police Department; responds to a variety of citizen requests and/or complaints; maintains logs and writes reports; reviews landscape-related permits; orders and obtains job materials and monitors operation of equipment and materials on the job site; prepares reports and contract compliance documentation to contractors; makes presentations to a variety of audiences such as at public meetings and employee trainings, as assigned; and utilizes a personal computer and related specialized software. Job Related and Essential Qualifications Demonstrated Knowledge of : Approved methods and standards for planting, pruning, propagation and cultivation of plants, hedges, shrubs, trees, lawns, and flowers; pest and plant disease control; proper and safe use of pesticides to instruct and monitor pesticide applications; basic principles and practices of supervision; safe operation and maintenance of hand and power tools; irrigation and landscaping materials, systems, and activities; proper irrigation application rates based on evapo-transpiration rates and crop coefficient factors; materials and practices used in landscape construction, maintenance, and inspection; safety requirements and procedures; approved traffic control techniques; proper sight and sign clearances for pruning trees and shrubs at intersections and traffic control signs; basic computer operations; mathematics and statistics; and report writing techniques and forms. Demonstrated Skills to : Supervise and monitor others in the performance of work duties; follow and ensure safe work practices and procedures; inspect and evaluate the request for tree removal using advanced technical knowledge and following the interpretation of the City's Heritage Tree Ordinance; prepare neat, accurate records and reports; effectively communicate with a variety people including making presentations and conducting trainings; read and interpret blueprint schematic drawings, pesticide labels, Material Safety Data Sheets (MSDS), and Agricultural Pest Control Advisor (PCA) written recommendations; understand and follow oral and written directions; work from diagrams, sketches, maps, formal specifications, and/or drawings; communicate effectively, both orally and in writing; perform mechanical maintenance and repair; make quick decisions in urgent situations; establish and maintain an organized work area; relate effectively to those contacted in the course of work; take appropriate safety precautions in the performance of job duties; perform mathematical calculations; apply proper techniques for planting, cultivating, pruning, trimming, mowing, irrigating, and fertilizing; safely apply and use chemicals as required by law and closely monitor pesticide applicators; safely use hand and power tools; program irrigation controllers; perform a variety of manual and manipulative tasks; perform heavy physical labor to accomplish tasks, as needed; and exemplify an enthusiastic, resourceful and effective service attitude with the public, co-workers and others who are contacted in the course of the work. Ability to : Learn and apply the City's policies, practices, and protocols; work independently to evaluate situations, identify problems, and arrive at logical decisions; take the initiative to keep work progressing to completion within prescribed time limits; and establish and maintain effective, tactful, and courteous relations with the general public, contractors, and City staff. Experience, Education, and Training Guidelines Any combination of experience, education, and training that would provide the best-qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Four years of progressively responsible landscape inspection, landscape maintenance/construction supervision, and landscape contractor-monitoring which included at least two years of experience with skilled irrigation operations and repair work; or two years of experience at a level equivalent to a Groundskeeper II with the City of Livermore. Crew lead experience and experience with a government related agency are desirable. Education : Equivalent to graduation from high school. Completion of course work in landscape maintenance or a related field is desirable. Training : Any recent training such as academic courses and certification programs that are relevant to this job classification. License : Requires the possession of a valid California Class C Driver's License and a satisfactory driving record as determined by the City. Requires the possession of a California Commercial Class B license with the appropriate endorsements prior to the completion of the probationary period. Department of Transportation (D.O.T.) Requirement : Incumbents in this job classification may be called upon, at any time, to perform safety sensitive functions, and therefore, may be subject to the Federal Highway Administration D.O.T. regulations and the City's policy concerning drug and alcohol testing as a continuing condition of employment with the City of Livermore. Certification : Possession of a State of California Qualified Applicator Certificate at time of appointment. An International Society of Arboriculture Certification as an Arborist is required prior to the completion of the probationary period. Other Requirements : Willingness and ability to work scheduled and emergency overtime; work on call, as required; wear a uniform and appropriate safety equipment; work outdoors in all weather conditions and at night; work at heights of 30-65 feet in the air, in confined and awkward spaces, and in heavy traffic; and attend public meetings, workshops, and classes during work and non-work hours as required. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; drive a motor vehicle; read fine print on labels, in manuals, maps, diagrams, and blueprints with no color deficiencies; converse, on the telephone, 2-way radio, and in person over the noise of machinery and traffic; detect subtle noises such as in machinery and running water; work with chemicals and pesticides used in the course of work; work on and around ladders and aerial lift trucks; move across rough terrain and bridge scaffolding; crawl, bend, stoop, reach, and climb; use personal computers; and strength to safely lift and maneuver up to 90 pounds many times a day. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 10/11/2024 5:00 PM Pacific
Sep 21, 2024
Full Time
Description The City of Livermore is currently accepting applications for the position of Landscape Maintenance Specialist. Please refer to the job announcement for more information. DEFINITION Under general supervision, performs landscape inspection work; performs a variety of skilled irrigation operations and repair work; monitors contracts to ensure work completion meets contract requirements; responds to a variety of citizen requests and/or complaints; prepares detailed reports; reviews and makes recommendations on tree removal permits; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This is an advanced journey level and specialist classification that conducts inspections and monitors contract projects requiring specific knowledge of contracts and contract administration, City ordinances and reporting requirements, project coordination and completion, and irrigation operations and repairs. It is distinguished from the Groundskeeper III by its specialized knowledge of contract monitoring and arborist responsibilities. It is further distinguished from the Supervising Groundskeeper by the latter's first line supervisory responsibilities including major program coordination and preparation of performance evaluations. SUPERVISION RECEIVED General supervision is provided by the Supervising Groundskeeper and the Public Works Supervisor. SUPERVISION EXERCISED May lead an employee work crew on an assigned project or in the absence of a Groundskeeper II or Groundskeeper III. Examples of Important and Essential Functions Landscape Coordination, Inspection, and Maintenance Functions Coordinates, inspects, and monitors landscape maintenance contract work; ensures contract compliance; performs playground safety checks, inspects and tests equipment, disables unsafe equipment, and performs minor repairs; may provide assistance and/or lead direction to a city groundskeeping work crew and perform landscape maintenance duties as needed, including pesticide application; serves as an arborist to inspect, trim, and evaluate trees for removal; leads and performs necessary work to correct issues within the City's landscaping areas, such as vandalism issues and other issues; delineates traffic at assigned work areas following established safety standards and guidelines which may include the use of cones, signs, and barricades; and maintains equipment used in proper condition and repair. Irrigation Functions Performs the most difficult and specialized aspects of operating and maintaining the City's irrigation systems, including conducting field repair of irrigation systems; installs sprinklers and electrical wiring; programs centralized irrigation systems and repairs irrigation controllers; evaluates the water-use efficiency of irrigation systems; drives water truck; and maintains parts inventory. Project Lead Functions Assigns work and monitors progress of employee work crews toward successful project completion; trains crew members on specialized techniques and procedures, including safety practices; and provides input on performance evaluations of crew members. Administration Functions Arranges for the purchase of equipment and supplies needed; coordinates work with other City divisions/departments such as the Engineering Division and Police Department; responds to a variety of citizen requests and/or complaints; maintains logs and writes reports; reviews landscape-related permits; orders and obtains job materials and monitors operation of equipment and materials on the job site; prepares reports and contract compliance documentation to contractors; makes presentations to a variety of audiences such as at public meetings and employee trainings, as assigned; and utilizes a personal computer and related specialized software. Job Related and Essential Qualifications Demonstrated Knowledge of : Approved methods and standards for planting, pruning, propagation and cultivation of plants, hedges, shrubs, trees, lawns, and flowers; pest and plant disease control; proper and safe use of pesticides to instruct and monitor pesticide applications; basic principles and practices of supervision; safe operation and maintenance of hand and power tools; irrigation and landscaping materials, systems, and activities; proper irrigation application rates based on evapo-transpiration rates and crop coefficient factors; materials and practices used in landscape construction, maintenance, and inspection; safety requirements and procedures; approved traffic control techniques; proper sight and sign clearances for pruning trees and shrubs at intersections and traffic control signs; basic computer operations; mathematics and statistics; and report writing techniques and forms. Demonstrated Skills to : Supervise and monitor others in the performance of work duties; follow and ensure safe work practices and procedures; inspect and evaluate the request for tree removal using advanced technical knowledge and following the interpretation of the City's Heritage Tree Ordinance; prepare neat, accurate records and reports; effectively communicate with a variety people including making presentations and conducting trainings; read and interpret blueprint schematic drawings, pesticide labels, Material Safety Data Sheets (MSDS), and Agricultural Pest Control Advisor (PCA) written recommendations; understand and follow oral and written directions; work from diagrams, sketches, maps, formal specifications, and/or drawings; communicate effectively, both orally and in writing; perform mechanical maintenance and repair; make quick decisions in urgent situations; establish and maintain an organized work area; relate effectively to those contacted in the course of work; take appropriate safety precautions in the performance of job duties; perform mathematical calculations; apply proper techniques for planting, cultivating, pruning, trimming, mowing, irrigating, and fertilizing; safely apply and use chemicals as required by law and closely monitor pesticide applicators; safely use hand and power tools; program irrigation controllers; perform a variety of manual and manipulative tasks; perform heavy physical labor to accomplish tasks, as needed; and exemplify an enthusiastic, resourceful and effective service attitude with the public, co-workers and others who are contacted in the course of the work. Ability to : Learn and apply the City's policies, practices, and protocols; work independently to evaluate situations, identify problems, and arrive at logical decisions; take the initiative to keep work progressing to completion within prescribed time limits; and establish and maintain effective, tactful, and courteous relations with the general public, contractors, and City staff. Experience, Education, and Training Guidelines Any combination of experience, education, and training that would provide the best-qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Four years of progressively responsible landscape inspection, landscape maintenance/construction supervision, and landscape contractor-monitoring which included at least two years of experience with skilled irrigation operations and repair work; or two years of experience at a level equivalent to a Groundskeeper II with the City of Livermore. Crew lead experience and experience with a government related agency are desirable. Education : Equivalent to graduation from high school. Completion of course work in landscape maintenance or a related field is desirable. Training : Any recent training such as academic courses and certification programs that are relevant to this job classification. License : Requires the possession of a valid California Class C Driver's License and a satisfactory driving record as determined by the City. Requires the possession of a California Commercial Class B license with the appropriate endorsements prior to the completion of the probationary period. Department of Transportation (D.O.T.) Requirement : Incumbents in this job classification may be called upon, at any time, to perform safety sensitive functions, and therefore, may be subject to the Federal Highway Administration D.O.T. regulations and the City's policy concerning drug and alcohol testing as a continuing condition of employment with the City of Livermore. Certification : Possession of a State of California Qualified Applicator Certificate at time of appointment. An International Society of Arboriculture Certification as an Arborist is required prior to the completion of the probationary period. Other Requirements : Willingness and ability to work scheduled and emergency overtime; work on call, as required; wear a uniform and appropriate safety equipment; work outdoors in all weather conditions and at night; work at heights of 30-65 feet in the air, in confined and awkward spaces, and in heavy traffic; and attend public meetings, workshops, and classes during work and non-work hours as required. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; drive a motor vehicle; read fine print on labels, in manuals, maps, diagrams, and blueprints with no color deficiencies; converse, on the telephone, 2-way radio, and in person over the noise of machinery and traffic; detect subtle noises such as in machinery and running water; work with chemicals and pesticides used in the course of work; work on and around ladders and aerial lift trucks; move across rough terrain and bridge scaffolding; crawl, bend, stoop, reach, and climb; use personal computers; and strength to safely lift and maneuver up to 90 pounds many times a day. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 10/11/2024 5:00 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description A dispatcher is a critical link between the community and patrol units in the field. Our state-of-the-art communications center is staffed 24 hours a day, 365 days a year. Dispatchers may be required to work rotating shifts, weekends, holidays, and overtime. The skilled actions of our dedicated dispatchers are vital to our community and law enforcement professionals. BE ONE OF US! Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. Training and Experience: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies, inclusive of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training. For more information on how to become a 9-1-1 Dispatcher please visit: Public Safety Dispatcher Information Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Jul 14, 2024
Full Time
Position Description A dispatcher is a critical link between the community and patrol units in the field. Our state-of-the-art communications center is staffed 24 hours a day, 365 days a year. Dispatchers may be required to work rotating shifts, weekends, holidays, and overtime. The skilled actions of our dedicated dispatchers are vital to our community and law enforcement professionals. BE ONE OF US! Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. Training and Experience: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies, inclusive of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training. For more information on how to become a 9-1-1 Dispatcher please visit: Public Safety Dispatcher Information Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $63,704 to $93,145 The salary in the Department of Water and Power is $76,629 to $95,212. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Benefits Specialist counsels and provides information on employee benefits and retirement programs; researches and resolves issues regarding program services and benefits; performs benefit calculations; may assign, review and evaluate the work of subordinates engaged in support activities for this work; applies sound supervisory principles and techniques in building and maintaining an effective work force; fulfills equal employment opportunity responsibilities; and does related work. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Two years of full time paid experience in a class at the level of Senior Administrative Clerk (formerly Senior Clerk Typist) in the administration of benefit or retirement programs, including providing counseling, researching retirement or benefit related information, providing benefit services, or performing retirement or benefit related calculations, using systems/software to obtain appropriate data; or Successful completion of 60 semester or 90 quarter units from an accredited college or university and 1,040 hours of paid experience assisting in the duties listed in Requirement #1. PROCESS NOTES For Requirement #1, applicants who lack six months or less of the above required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). For Requirement #1, qualifying experience gained outside of the City of Los Angeles requires eighteen months of clerical experience with increasing responsibilities to be at the level of Senior Administrative Clerk. Therefore, non-City qualifying experience must be gained in positions after eighteen months of clerical experience. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . Candidates completing the exam process may be contacted by the Personnel Department to provide required proof of qualifying coursework. Applicants who wish to expedite this process may attach a copy of their qualifying coursework to their on-line application at the time of filing in the Attachments section. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions: The ability to speak or write a language other than English. NOTE: Applicants that desire to be considered for this Selective Certification must specify the language other than English in the appropriate box on the application. Applicants who fail to provide the information at the time of filing will not be considered further in selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the following dates listed below: Filing Period 1: From Friday, January 27, 2023 to Thursday, February 9, 2023 Filing Period 2: From Thursday, January 25, 2024 to Wednesday, February 7, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weight: Essay - Advisory Interview - 100% The examination will consist of an on-line advisory essay and an interview. In the interview, the following competencies may be evaluated: Attention to Detail; Self-Management; Supervision; Fact Finding; Interpersonal Skills; Oral Communication; Written Communication; Job Knowledge, including knowledge of: benefit plan terminology and types; State, Federal, and local laws governing defined benefit plans, retirement benefits, defined contribution plans, or City of Los Angeles flexible and health benefit programs; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Benefits Specialist. Prior to the interview, applicants will be required to prepare some written material related to the duties and responsibilities of a Benefits Specialist. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which an applicant is required to provide an answer. Please note that applicants must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory essay will be administered on-line. Applicants invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Applicants who fail to complete the advisory essay as instructed may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory essay will be administered between MARCH 21, 2023 and MARCH 28, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory essay will be administered between MARCH 18, 2024 and MARCH 25 , 2024. Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of APRIL 17, 2023 to APRIL 28, 2023 . For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of APRIL 15, 2024 to APRIL 26, 2024 . NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Benefits Specialist examination only once every 24 months under this bulletin. If you have taken the Benefits Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.Your name may be removed from the open competitive list after six (6) months.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage, as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Jul 14, 2024
Full Time
DUTIES ANNUAL SALARY $63,704 to $93,145 The salary in the Department of Water and Power is $76,629 to $95,212. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Benefits Specialist counsels and provides information on employee benefits and retirement programs; researches and resolves issues regarding program services and benefits; performs benefit calculations; may assign, review and evaluate the work of subordinates engaged in support activities for this work; applies sound supervisory principles and techniques in building and maintaining an effective work force; fulfills equal employment opportunity responsibilities; and does related work. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Two years of full time paid experience in a class at the level of Senior Administrative Clerk (formerly Senior Clerk Typist) in the administration of benefit or retirement programs, including providing counseling, researching retirement or benefit related information, providing benefit services, or performing retirement or benefit related calculations, using systems/software to obtain appropriate data; or Successful completion of 60 semester or 90 quarter units from an accredited college or university and 1,040 hours of paid experience assisting in the duties listed in Requirement #1. PROCESS NOTES For Requirement #1, applicants who lack six months or less of the above required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). For Requirement #1, qualifying experience gained outside of the City of Los Angeles requires eighteen months of clerical experience with increasing responsibilities to be at the level of Senior Administrative Clerk. Therefore, non-City qualifying experience must be gained in positions after eighteen months of clerical experience. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . Candidates completing the exam process may be contacted by the Personnel Department to provide required proof of qualifying coursework. Applicants who wish to expedite this process may attach a copy of their qualifying coursework to their on-line application at the time of filing in the Attachments section. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions: The ability to speak or write a language other than English. NOTE: Applicants that desire to be considered for this Selective Certification must specify the language other than English in the appropriate box on the application. Applicants who fail to provide the information at the time of filing will not be considered further in selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the following dates listed below: Filing Period 1: From Friday, January 27, 2023 to Thursday, February 9, 2023 Filing Period 2: From Thursday, January 25, 2024 to Wednesday, February 7, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weight: Essay - Advisory Interview - 100% The examination will consist of an on-line advisory essay and an interview. In the interview, the following competencies may be evaluated: Attention to Detail; Self-Management; Supervision; Fact Finding; Interpersonal Skills; Oral Communication; Written Communication; Job Knowledge, including knowledge of: benefit plan terminology and types; State, Federal, and local laws governing defined benefit plans, retirement benefits, defined contribution plans, or City of Los Angeles flexible and health benefit programs; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Benefits Specialist. Prior to the interview, applicants will be required to prepare some written material related to the duties and responsibilities of a Benefits Specialist. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which an applicant is required to provide an answer. Please note that applicants must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory essay will be administered on-line. Applicants invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Applicants who fail to complete the advisory essay as instructed may be disqualified. For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory essay will be administered between MARCH 21, 2023 and MARCH 28, 2023 . For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory essay will be administered between MARCH 18, 2024 and MARCH 25 , 2024. Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of APRIL 17, 2023 to APRIL 28, 2023 . For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of APRIL 15, 2024 to APRIL 26, 2024 . NOTICE : Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Benefits Specialist examination only once every 24 months under this bulletin. If you have taken the Benefits Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.Your name may be removed from the open competitive list after six (6) months.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage, as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Probation Case Specialist - Pittsfield District Court Pay Grade: Grade 7 Starting Pay:$44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-12-24
Sep 19, 2024
Full Time
Title: Probation Case Specialist - Pittsfield District Court Pay Grade: Grade 7 Starting Pay:$44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-12-24
Position Description Annual Salaries: Defense Attorney I: : $75,218 - $96,044 Annually Defense Attorney II : $87,802 - $112,034 Annually Defense Attorney III : $105,326 - $134,446 Annually Defense Attorney IV: $123,292 - $157,326 Annually The Fresno County Public Defender's Office is offering rewarding and challenging career opportunities to experienced legal professionals as a Defense Attorney I/II/III/IV ,including opportunities focusing on the intersection of criminal and immigration issues as an Immigration Defense Attorney I/II/III/IV ( view flyer ). The Public Defender's Office is dedicated to the full and fair representation of all persons in the community who cannot afford legal counsel and are in danger of being deprived of a liberty interest due to a criminal accusation or other statutorily defined state action. It is the goal of the Public Defender's Office to protect every client's constitutional rights, to defend against discriminatory treatment and disproportionate punishment, and to ensure that no one who is innocent is ever wrongfully convicted. The Public Defender's Office provides all mandated legal services in an efficient and cost-effective manner while holding themselves to the highest professional and ethical standards. Defense Attorney positions are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Defense Attorney I: Receives orientation to the operations, processes and procedures of the Public Defender's Office. Performs legal research and investigation in the preparation of cases for court. Prepares briefs. May present a full range of misdemeanor cases in court upon assignment. Performs other work as required. Defense Attorney II: Acts as defense counsel in criminal cases of average difficulty. Interviews and advises defendants and witnesses. Studies, interprets and applies laws, court decisions and other legal authorities in the preparation of cases and briefs. Prepares pleadings and other papers in connection with suits, trials, hearings and other legal proceedings. Defense Attorney III: Acts as defense counsel in major criminal cases. Interviews and advises clients and witnesses. Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs. Prepares pleadings and other papers in connection with suits, trials, hearings, and other legal proceedings. May occasionally assign, review, and coordinate the professional legal work of lower level attorneys. Defense Attorney IV: Acts as defense counsel in complex and sensitive criminal cases. Interviews and advises clients and witnesses. Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs. Prepares pleadings and other papers in connection with suits, trials, hearings, and other legal proceedings. Assigns, reviews, and coordinates the professional legal work of lower level attorneys. Does advanced legal research under only policy guidance. Minimum Qualifications Defense Attorney I: Membership in the State Bar of California. License : Possession of a valid California Driver's License. Defense Attorney II: Membership in the State Bar of California. Experience : One year of experience in professional legal work or full-time law clerk experience. The latter must be experience which is acceptable to the Public Defender. License : Possession of a valid California Driver's License. Defense Attorney III: Membership in the State Bar of California. Experience : Two years of experience in professional legal work, including one year with primary emphasis as a trial attorney in criminal law, or full-time law clerk experience. The latter must be experience which is acceptable to the Public Defender. License : Possession of a valid California Driver's License. Defense Attorney IV: Membership in the State Bar of California. Experience : Three years of professional legal work, including two years with primary emphasis as a trial attorney in criminal law, or full-time law clerk experience. The latter must be experience which is acceptable to the Public Defender. License : Possession of a valid California Driver's License. HOW TO APPLY : Qualified applicants may submit a completed application and resume to: Marsha Koop, Executive Assistant MKoop@fresnocountyca.gov Public Defender's Office 2135 Fresno Street, Suite 100 Fresno, CA 93721 PLEASE CLICK HERE FOR PDF VERSION OF FRESNO COUNTY APPLICATION Apply immediately; application materials will be reviewed until positions are filled . The Public Defender's Office hours are Monday through Friday, 9:00 a.m. to 4:00 p.m., excluding holidays. For additional information, please call (559) 600-1581. SPECIALIZATION INCENTIVE A Defense Attorney who completes certification through the California Bar as a Criminal Law Specialist shall receive $274 per pay period in addition to their normal pay. PERFORMANCE ALLOWANCE - DEFENSE ATTORNEY II/III/IV/SENIOR Defense Attorney II/III/IV/Seniors who are demonstrating exemplary performance in a "specialized" assignment may receive an allowance as detailed below as determined by the Public Defender: Death Penalty Unit - $400.00 per pay period Major Crimes Unit (Homicide & Sexual Assault) - $300.00 per pay period Domestic Violence and Felony Unit - $150.00 per pay period The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. REASONABLE ACCOMMODATIONS : The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Public Defender's Office at (559) 600-1581. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Annual Salaries: Defense Attorney I: : $75,218 - $96,044 Annually Defense Attorney II : $87,802 - $112,034 Annually Defense Attorney III : $105,326 - $134,446 Annually Defense Attorney IV: $123,292 - $157,326 Annually The Fresno County Public Defender's Office is offering rewarding and challenging career opportunities to experienced legal professionals as a Defense Attorney I/II/III/IV ,including opportunities focusing on the intersection of criminal and immigration issues as an Immigration Defense Attorney I/II/III/IV ( view flyer ). The Public Defender's Office is dedicated to the full and fair representation of all persons in the community who cannot afford legal counsel and are in danger of being deprived of a liberty interest due to a criminal accusation or other statutorily defined state action. It is the goal of the Public Defender's Office to protect every client's constitutional rights, to defend against discriminatory treatment and disproportionate punishment, and to ensure that no one who is innocent is ever wrongfully convicted. The Public Defender's Office provides all mandated legal services in an efficient and cost-effective manner while holding themselves to the highest professional and ethical standards. Defense Attorney positions are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Defense Attorney I: Receives orientation to the operations, processes and procedures of the Public Defender's Office. Performs legal research and investigation in the preparation of cases for court. Prepares briefs. May present a full range of misdemeanor cases in court upon assignment. Performs other work as required. Defense Attorney II: Acts as defense counsel in criminal cases of average difficulty. Interviews and advises defendants and witnesses. Studies, interprets and applies laws, court decisions and other legal authorities in the preparation of cases and briefs. Prepares pleadings and other papers in connection with suits, trials, hearings and other legal proceedings. Defense Attorney III: Acts as defense counsel in major criminal cases. Interviews and advises clients and witnesses. Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs. Prepares pleadings and other papers in connection with suits, trials, hearings, and other legal proceedings. May occasionally assign, review, and coordinate the professional legal work of lower level attorneys. Defense Attorney IV: Acts as defense counsel in complex and sensitive criminal cases. Interviews and advises clients and witnesses. Studies, interprets, and applies laws, court decisions, and other legal authorities in the preparation of cases and briefs. Prepares pleadings and other papers in connection with suits, trials, hearings, and other legal proceedings. Assigns, reviews, and coordinates the professional legal work of lower level attorneys. Does advanced legal research under only policy guidance. Minimum Qualifications Defense Attorney I: Membership in the State Bar of California. License : Possession of a valid California Driver's License. Defense Attorney II: Membership in the State Bar of California. Experience : One year of experience in professional legal work or full-time law clerk experience. The latter must be experience which is acceptable to the Public Defender. License : Possession of a valid California Driver's License. Defense Attorney III: Membership in the State Bar of California. Experience : Two years of experience in professional legal work, including one year with primary emphasis as a trial attorney in criminal law, or full-time law clerk experience. The latter must be experience which is acceptable to the Public Defender. License : Possession of a valid California Driver's License. Defense Attorney IV: Membership in the State Bar of California. Experience : Three years of professional legal work, including two years with primary emphasis as a trial attorney in criminal law, or full-time law clerk experience. The latter must be experience which is acceptable to the Public Defender. License : Possession of a valid California Driver's License. HOW TO APPLY : Qualified applicants may submit a completed application and resume to: Marsha Koop, Executive Assistant MKoop@fresnocountyca.gov Public Defender's Office 2135 Fresno Street, Suite 100 Fresno, CA 93721 PLEASE CLICK HERE FOR PDF VERSION OF FRESNO COUNTY APPLICATION Apply immediately; application materials will be reviewed until positions are filled . The Public Defender's Office hours are Monday through Friday, 9:00 a.m. to 4:00 p.m., excluding holidays. For additional information, please call (559) 600-1581. SPECIALIZATION INCENTIVE A Defense Attorney who completes certification through the California Bar as a Criminal Law Specialist shall receive $274 per pay period in addition to their normal pay. PERFORMANCE ALLOWANCE - DEFENSE ATTORNEY II/III/IV/SENIOR Defense Attorney II/III/IV/Seniors who are demonstrating exemplary performance in a "specialized" assignment may receive an allowance as detailed below as determined by the Public Defender: Death Penalty Unit - $400.00 per pay period Major Crimes Unit (Homicide & Sexual Assault) - $300.00 per pay period Domestic Violence and Felony Unit - $150.00 per pay period The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. REASONABLE ACCOMMODATIONS : The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Public Defender's Office at (559) 600-1581. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description We will be conducting Correctional Officer testing on Thursday, August 29th, 2024. To be invited to our next testing date submit your application no later than Sunday, August 18th, 2024. (Future testing dates: September 26th, October 31st, November 21st and December 19th) Correctional Officer I: $28.14 - $34.59 Correctional Officer II: $31.03 - $38.14 A correctional officer is a custodian of inmates in our jail system. It is a position of authority and commitment to integrity. It is a career that upholds the rules of incarceration yet protects the welfare of inmates. Rules at the jail are strictly enforced to protect visitors, correctional staff and inmates. JOIN OUR TEAM! Under supervision, maintains care and custody of inmates, security, and order on and off the property of Calaveras County; do related work as required, or conduct other duties as assigned by the Sheriff or his/her designee. DISTINGUISHING CHARACTERISTICS: Correctional Officer I: This is the entry-level and first working level in the Correctional Officer series. Incumbents work in a learning capacity performing Correctional Officer duties related to the care, custody, and confinement of inmates at the County correctional facility. Initially given detailed direction and supervision in learning the techniques of supervising inmates and jail operations. Once experience is gained, assignments become more varied, complex, and difficult. Close supervision and frequent review of work lessens as the incumbent demonstrates skill to perform independent work. Positions at this level usually perform most of the duties required of the Correctional Officer II, but are not expected to function at the same skill level and usually exercise less independent discretion and judgement in matters related to work procedures and methods. Correctional Officer II: This is the fully-qualified level in the Correctional Officer series. Incumbents have increased responsibility and latitude when performing the full range of assigned duties. Positions at this level are distinguished from the Correctional Officer I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Incumbents at this level only receive occasional instruction or assistance as new or unusual situations arrives and are fully aware of the operating procedures and policies in the jail. The incumbent may be required to assume the role of an acting, temporary shift Officer in Charge in certain situations when directed. This class is distinguished from the Correctional Corporal in that the latter is responsible for technical and functional direction of the lower level Correctional Officers and staff. Positions within the Correctional Officer series are flexibly staffed. These classifications function as peace officers within the authority and limits of California Penal Code Sections 830.1( c ) and 832. Example of Duties Receives, books, fingerprints, and photographs inmates. Receives and records personal property of inmates. Assures that inmates are searched, clothed, and assigned to cells. Confines and releases inmates from cells. Monitors inmate activities. Operates a County vehicle to transport and escort inmates to and from medical facilities, other detention facilities, courts, and other locations. Supervises inmates on work details both within and outside of the custodial facility. Patrols the internal and external perimeters of the custodial facility, making periodic inspections of conditions. Enforces rules and regulations governing the conduct of inmate and visitors. Examines mail and packages to be received by inmates. Maintains discipline and orderly conduct. Prevents, deters, and stops fights among inmates, restrains disorderly inmates. Uses appropriate verbal skills to prevent assault by inmates, and uses appropriate self-defense tactics to deflect assault by inmates. Investigates and/or handles medical emergencies and disorders. Administers CPR and first aid. Coordinates with custody nurse for the distribution of prescribed medications to inmates. Investigates crimes committed within the facility by inmate population and writes accurate reports regarding said investigation. Operates radios, telephones, and other communication equipment. Prepares required records pertaining to period of commitment. Prepares records and reports; completes forms. Discharges or transfers inmates, prepares appropriate reports and paperwork, releases personal property. Answers inquiries over the telephone related to jail policies and individual prisoners per applicable regulations. Receives and gives receipts for bail money; Supervises feeding of prisoners; Assists with routine clerical duties; Attends State mandated training(s) to achieve and maintain correctional officer certificate(s). Minimum Qualifications Correctional Officer I: Knowledge, Skill and Ability to Demonstrate an aptitude for correctional work, learn , understand and carry out oral and written instructions; learn the techniques of and perform inmate supervision; , learn, understand and apply departmental and other applicable laws and regulations; learn standard broadcasting procedures of a police radio system, make independent decisions and adopt quick, effective and reasonable course of action with respect for the rights of others; work under stressful or dangerous conditions, often involving considerable personal risk or risk to others; maintain accurate records and prepare clear and concise reports and other written materials; to learn from experience and apply knowledge gained effectively . Correctional Officer II: Knowledge of: (Full Performance): Human relations, inmate character and habits, supervision of inmates, disciplinary, security, emergency, and safety policies and procedures, departmental rules and regulations, location of routine and emergency equipment, and appropriate terminology. Skill to: (Full Performance): Use effective verbal and non-verbal communication; perform CPR and first-aid; use riot control equipment, restraining devices, fire extinguishers and other security and safety equipment; and drive a County vehicle while monitoring inmates. Demonstrate and maintain proficiency with firearms and other assigned defensive weapons and tools. Ability to: (Full Performance): Independently enforce jail policies and procedures to ensure the safety and security of the jail; independently supervise, monitor, and transport inmates; make quick, sound, and independent decisions based on facts; appraise situations and people accurately and adopt an effective course of action; keep records and reports; protect oneself and others; handle hostile inmates with minimum amount of force, observe and note unusual occurrences; be aware of surroundings; supervise inmates; and perform duties according to established policies, procedures, rules and regulations. Ability to supervise junior correctional officers and other staff when directed. Training and Experience Equivalent to graduation from high school and: Correctional Officer I: Successful completion of the Adult Corrections Officer CORE course as mandated by the California Board of State & Community Corrections (BSCC) and S.T.C. within one year of employment. Correctional Officer II: One year of experience equivalent to a Calaveras County Correctional Officer I, successful completion of the Adult Corrections Officer CORE course as mandated by the California Board of State & Community Corrections (BSCC), successful completion of the Penal Code 832 Laws of Arrest and Firearms certification course within one year of advancement to Correctional Officer II. Advancement and approval of merit increase is based on performance. Special Requirements Must be able to successfully complete a thorough Sheriff’s Department background investigation and be eligible to possess firearms. Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles is required. Successful completion of a P.C. 832 course and C.O.R.E training within the one-year probationary period of employment is required. Correctional Officers will be required to maintain proficiency and skill training throughout their career. PHYSICAL DEMANDS: Frequently stand, walk and climb stairs and ladders; sit or stand for extended periods in one position; walk on sloped, slippery and/or uneven surfaces; ability to stoop, kneel, or bend to pick up or move objects weighing over 100 pounds with help; open heavy metal doors routinely throughout a shift, crawl through various areas moving on hands and knees; physical ability to restrain prisoners; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range, verbal communication; use of office equipment including computers, telephones, calculators, copiers, and FAX. Correctional officers are required to wear specialized equipment, some of which is heavy and worn daily. OTHER REQUIREMENTS: This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. For more information on the CORE Course please visit: ACO CORE Manual http://www.bscc.ca.gov/s_stcprogramsandservices/ Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Jul 14, 2024
Full Time
Position Description We will be conducting Correctional Officer testing on Thursday, August 29th, 2024. To be invited to our next testing date submit your application no later than Sunday, August 18th, 2024. (Future testing dates: September 26th, October 31st, November 21st and December 19th) Correctional Officer I: $28.14 - $34.59 Correctional Officer II: $31.03 - $38.14 A correctional officer is a custodian of inmates in our jail system. It is a position of authority and commitment to integrity. It is a career that upholds the rules of incarceration yet protects the welfare of inmates. Rules at the jail are strictly enforced to protect visitors, correctional staff and inmates. JOIN OUR TEAM! Under supervision, maintains care and custody of inmates, security, and order on and off the property of Calaveras County; do related work as required, or conduct other duties as assigned by the Sheriff or his/her designee. DISTINGUISHING CHARACTERISTICS: Correctional Officer I: This is the entry-level and first working level in the Correctional Officer series. Incumbents work in a learning capacity performing Correctional Officer duties related to the care, custody, and confinement of inmates at the County correctional facility. Initially given detailed direction and supervision in learning the techniques of supervising inmates and jail operations. Once experience is gained, assignments become more varied, complex, and difficult. Close supervision and frequent review of work lessens as the incumbent demonstrates skill to perform independent work. Positions at this level usually perform most of the duties required of the Correctional Officer II, but are not expected to function at the same skill level and usually exercise less independent discretion and judgement in matters related to work procedures and methods. Correctional Officer II: This is the fully-qualified level in the Correctional Officer series. Incumbents have increased responsibility and latitude when performing the full range of assigned duties. Positions at this level are distinguished from the Correctional Officer I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Incumbents at this level only receive occasional instruction or assistance as new or unusual situations arrives and are fully aware of the operating procedures and policies in the jail. The incumbent may be required to assume the role of an acting, temporary shift Officer in Charge in certain situations when directed. This class is distinguished from the Correctional Corporal in that the latter is responsible for technical and functional direction of the lower level Correctional Officers and staff. Positions within the Correctional Officer series are flexibly staffed. These classifications function as peace officers within the authority and limits of California Penal Code Sections 830.1( c ) and 832. Example of Duties Receives, books, fingerprints, and photographs inmates. Receives and records personal property of inmates. Assures that inmates are searched, clothed, and assigned to cells. Confines and releases inmates from cells. Monitors inmate activities. Operates a County vehicle to transport and escort inmates to and from medical facilities, other detention facilities, courts, and other locations. Supervises inmates on work details both within and outside of the custodial facility. Patrols the internal and external perimeters of the custodial facility, making periodic inspections of conditions. Enforces rules and regulations governing the conduct of inmate and visitors. Examines mail and packages to be received by inmates. Maintains discipline and orderly conduct. Prevents, deters, and stops fights among inmates, restrains disorderly inmates. Uses appropriate verbal skills to prevent assault by inmates, and uses appropriate self-defense tactics to deflect assault by inmates. Investigates and/or handles medical emergencies and disorders. Administers CPR and first aid. Coordinates with custody nurse for the distribution of prescribed medications to inmates. Investigates crimes committed within the facility by inmate population and writes accurate reports regarding said investigation. Operates radios, telephones, and other communication equipment. Prepares required records pertaining to period of commitment. Prepares records and reports; completes forms. Discharges or transfers inmates, prepares appropriate reports and paperwork, releases personal property. Answers inquiries over the telephone related to jail policies and individual prisoners per applicable regulations. Receives and gives receipts for bail money; Supervises feeding of prisoners; Assists with routine clerical duties; Attends State mandated training(s) to achieve and maintain correctional officer certificate(s). Minimum Qualifications Correctional Officer I: Knowledge, Skill and Ability to Demonstrate an aptitude for correctional work, learn , understand and carry out oral and written instructions; learn the techniques of and perform inmate supervision; , learn, understand and apply departmental and other applicable laws and regulations; learn standard broadcasting procedures of a police radio system, make independent decisions and adopt quick, effective and reasonable course of action with respect for the rights of others; work under stressful or dangerous conditions, often involving considerable personal risk or risk to others; maintain accurate records and prepare clear and concise reports and other written materials; to learn from experience and apply knowledge gained effectively . Correctional Officer II: Knowledge of: (Full Performance): Human relations, inmate character and habits, supervision of inmates, disciplinary, security, emergency, and safety policies and procedures, departmental rules and regulations, location of routine and emergency equipment, and appropriate terminology. Skill to: (Full Performance): Use effective verbal and non-verbal communication; perform CPR and first-aid; use riot control equipment, restraining devices, fire extinguishers and other security and safety equipment; and drive a County vehicle while monitoring inmates. Demonstrate and maintain proficiency with firearms and other assigned defensive weapons and tools. Ability to: (Full Performance): Independently enforce jail policies and procedures to ensure the safety and security of the jail; independently supervise, monitor, and transport inmates; make quick, sound, and independent decisions based on facts; appraise situations and people accurately and adopt an effective course of action; keep records and reports; protect oneself and others; handle hostile inmates with minimum amount of force, observe and note unusual occurrences; be aware of surroundings; supervise inmates; and perform duties according to established policies, procedures, rules and regulations. Ability to supervise junior correctional officers and other staff when directed. Training and Experience Equivalent to graduation from high school and: Correctional Officer I: Successful completion of the Adult Corrections Officer CORE course as mandated by the California Board of State & Community Corrections (BSCC) and S.T.C. within one year of employment. Correctional Officer II: One year of experience equivalent to a Calaveras County Correctional Officer I, successful completion of the Adult Corrections Officer CORE course as mandated by the California Board of State & Community Corrections (BSCC), successful completion of the Penal Code 832 Laws of Arrest and Firearms certification course within one year of advancement to Correctional Officer II. Advancement and approval of merit increase is based on performance. Special Requirements Must be able to successfully complete a thorough Sheriff’s Department background investigation and be eligible to possess firearms. Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles is required. Successful completion of a P.C. 832 course and C.O.R.E training within the one-year probationary period of employment is required. Correctional Officers will be required to maintain proficiency and skill training throughout their career. PHYSICAL DEMANDS: Frequently stand, walk and climb stairs and ladders; sit or stand for extended periods in one position; walk on sloped, slippery and/or uneven surfaces; ability to stoop, kneel, or bend to pick up or move objects weighing over 100 pounds with help; open heavy metal doors routinely throughout a shift, crawl through various areas moving on hands and knees; physical ability to restrain prisoners; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range, verbal communication; use of office equipment including computers, telephones, calculators, copiers, and FAX. Correctional officers are required to wear specialized equipment, some of which is heavy and worn daily. OTHER REQUIREMENTS: This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. For more information on the CORE Course please visit: ACO CORE Manual http://www.bscc.ca.gov/s_stcprogramsandservices/ Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Deputy District Attorney I: $45.00 - $55.32 Deputy District Attorney II: $49.50 - $60.85 Deputy District Attorney III: $54.45 - $66.93 Deputy District Attorney IV: $59.90 - $73.63 Under general supervision or direction, performs increasingly difficult professional legal work in the analysis, preparation and prosecution of criminal cases before the court in Calaveras County; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS: Deputy District Attorney I is the entry level classification in this flexible series. Initially under close supervision, incumbents learn and perform the less difficult and non-controversial assignments in the District Attorney's Office under the direction and guidance of the District Attorney and more senior attorneys. Incumbents normally advance to the higher level of Deputy District Attorney II after gaining experience, achieving proficiency and demonstrating the ability to perform tasks as assigned that meet the requirements for Deputy District Attorney II. Deputy District Attorney II is the journey level classification in this flexible series. Under general supervision, through formal and informal work review, incumbents perform a full range of assignments. Positions at this level are normally filled by advancement from the Deputy District Attorney I level. Deputy District Attorney III is the advanced journey level classification in this flexible series. Incumbents handle complex and difficult legal matters and assignments, and may provide training and technical expertise to lower level Deputy District Attorneys. A high level of independence in handling cases and assignments is expected at this level. Deputy District Attorney IV is the most experienced level classification in this flexible series. Incumbents handle the most complex and sensitive legal assignment requiring an experienced prosecutor with specialized training using independent judgment and discretion. Deputy District Attorneys IV's may provide direction and training to less experienced staff attorneys and assist in supervising the daily operations of the Office. Example of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Represents the State in all phases of criminal matters, from charging to arraignment to trial to appeals. Performs legal work in the preparation and prosecution of misdemeanor and felony criminal cases. Maintains and manages individual caseloads in a timely and effective manner. Reviews police reports and makes decisions regarding the issuing of criminal complaints; prepares victims and witnesses for participation in the legal process. Prepares cases for prosecution by performing duties such as providing discovery; visiting crime scenes; reviews search and arrest warrants; examine cases and determine best case strategies; research and write pleadings, briefs, motions, petitions, etc.; interviews witnesses and victims and evaluates their credibility and ability to testify; prepares expert witnesses for testimony. Presents and argues cases in court on behalf of the People of the State of California in all phases of misdemeanor and felony criminal trials including arraignments, bail hearings, settlement conferences, motion hearings, bench trials, jury trials, sentencings, restitution hearings, and probation violation hearings. Assists law enforcement agencies requiring legal advice about the investigation of any criminal matter; coordinates case activities with law enforcement personnel and others as appropriate. Responds to and resolves inquiries, complaints and requests for assistance in areas of responsibility. Performs general administrative / office work as necessary, including but not limited to attending meetings, reviewing mail and literature, copying and filing documents, entering and retrieving computer data, preparing reports and correspondence, assembling documents and files, etc. Maintains confidentiality; ensures the Constitutional rights of defendants and victims are protected; and adheres to the Rules of Professional Responsibility and ethical standards applicable to prosecutors. Keeps abreast of all new criminal legislation and case law affecting cases. Attends professional conferences, training, seminars, workshops, etc., and reads professional journals to maintain job knowledge and skills. Performs related duties as assigned. Deputy District Attorney III / IV : (In addition to the above) Presents training and gives presentations to community organizations, law enforcement agencies, etc., as necessary to enhance job skills and/or increase public awareness and support of department programs and services. Provides training and technical expertise to lower-level Deputy District Attorneys as assigned. May assist the District Attorney and Assistant District Attorney in media relations and supervising the daily operations of the office, including caseload assignment, progress monitoring and support services. Represents the State in civil and quasi-criminal matters that are within the purview of the Office of the District Attorney. Minimum Qualifications Knowledge of: Deputy District Attorney I : Pertinent federal, state and county laws and regulations, including but not limited to, the California Penal, Health and Safety, and Vehicle Codes; basic principles and practices of criminal law, search and seizure, statutory and Constitutional discovery obligations; rules of professional responsibility and ethical standards applicable to prosecutors; courtroom / judicial procedures and processes; methods and techniques of legal research and writing; trial advocacy methods; rules of evidence and their application; methods of preparing legal and administrative documents, records and reports; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for providing a high level of customer service to effectively deal with law enforcement, victims, witnesses, the public at large, and County staff; California appellate procedure and law. Deputy District Attorney II : (In addition to the above) Complex principles of criminal law, trial procedure, and rules of evidence and their application; basic felony sentencing rules; basic search warrant practice; established precedents, case law and sources of legal reference applicable to District Attorney's Office activities; functions and authorities of other criminal justice organizations. Deputy District Attorney III / IV : (In addition to the above) Principles and practices of lead work direction, including work planning, assignment and review; complex felony sentencing rules, including one-strike, three strikes, and special circumstances; complex search warrant practice; lifer rules and regulations; training principles and practices, and job mentoring; methods of conducting sensitive investigations; effective media relations in routine and sensitive situations. Ability to: Deputy District Attorney I : Analyze and apply basic legal practices, principles and methods; effectively apply legal knowledge and principles in court; evaluate investigative reports to determine appropriate charges, strategies for prosecution or settlement, and follow-up required; present statements of law, fact and arguments clearly and logically in written and oral form; conduct research on legal problems and prepare sound legal opinions; interpret and make decisions in accordance with laws, regulations and policies; gain cooperation through discussion and persuasion; maintain records and prepare required reports; perform required mathematical computations with accuracy; operate modern office equipment including computer equipment and specialized software applications programs; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work; prosecute misdemeanor cases, including but not limited to driving under the influence, battery, domestic violence, drug possession, and petty thefts; prosecute juvenile delinquency cases; draft and represent the People in misdemeanor and infraction appeals at the Superior Court level. Deputy District Attorney II : (In addition to the above) Analyze and apply complex legal practices, principles, methods, facts and precedents to legal problems; prosecute increasingly complex cases, including both misdemeanor and felony criminal cases; prosecute juvenile delinquency cases. Deputy District Attorney III : (In addition to the above) Provide training and/or presentations for community service organizations and law enforcement agencies; provide lead work direction, including work planning, assignment and review; provide effective training and job mentoring as assigned; prosecute increasingly complex cases, including one strike, three-strikes, life-term cases, sanity litigation, civil asset forfeiture litigation, and lifer hearings. Conduct criminal grand jury hearings. Interact effectively with the news media while protecting prosecution interests. Respond and advise law enforcement at crime scenes. Work effectively with other agencies in developing multi-disciplinary protocols. Deputy District Attorney IV : (In addition to the above) Prosecute the most complex, high-profile, sensitive, and specialized cases, including but not limited to capital and special circumstance cases, and sexually violent predator litigation. Manage media relations in routine and sensitive situations. Education, Training, and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying unless specific state and federal education, certification and licensure is required. Deputy District Attorney (all levels) : A Juris Doctorate degree from an accredited law school, and Deputy District Attorney I : No experience required. Deputy District Attorney II : Two (2) years of professional legal experience at a level equivalent to Deputy District Attorney I in Calaveras County. Deputy District Attorney III : Four (4) years of professional legal experience which has included at least two (2) years of experience at a level equivalent to the Deputy District Attorney II with Calaveras County. Deputy District Attorney IV : Six (6) years of professional legal experience which has included at least two (2) years of experience at a level equivalent to the Deputy District Attorney III with Calaveras County. Special Requirements Must be an active member in good standing of the California State Bar Association. Must possess a California driver license and have and maintain a satisfactory driving record. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Deputy District Attorney I: $45.00 - $55.32 Deputy District Attorney II: $49.50 - $60.85 Deputy District Attorney III: $54.45 - $66.93 Deputy District Attorney IV: $59.90 - $73.63 Under general supervision or direction, performs increasingly difficult professional legal work in the analysis, preparation and prosecution of criminal cases before the court in Calaveras County; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS: Deputy District Attorney I is the entry level classification in this flexible series. Initially under close supervision, incumbents learn and perform the less difficult and non-controversial assignments in the District Attorney's Office under the direction and guidance of the District Attorney and more senior attorneys. Incumbents normally advance to the higher level of Deputy District Attorney II after gaining experience, achieving proficiency and demonstrating the ability to perform tasks as assigned that meet the requirements for Deputy District Attorney II. Deputy District Attorney II is the journey level classification in this flexible series. Under general supervision, through formal and informal work review, incumbents perform a full range of assignments. Positions at this level are normally filled by advancement from the Deputy District Attorney I level. Deputy District Attorney III is the advanced journey level classification in this flexible series. Incumbents handle complex and difficult legal matters and assignments, and may provide training and technical expertise to lower level Deputy District Attorneys. A high level of independence in handling cases and assignments is expected at this level. Deputy District Attorney IV is the most experienced level classification in this flexible series. Incumbents handle the most complex and sensitive legal assignment requiring an experienced prosecutor with specialized training using independent judgment and discretion. Deputy District Attorneys IV's may provide direction and training to less experienced staff attorneys and assist in supervising the daily operations of the Office. Example of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Represents the State in all phases of criminal matters, from charging to arraignment to trial to appeals. Performs legal work in the preparation and prosecution of misdemeanor and felony criminal cases. Maintains and manages individual caseloads in a timely and effective manner. Reviews police reports and makes decisions regarding the issuing of criminal complaints; prepares victims and witnesses for participation in the legal process. Prepares cases for prosecution by performing duties such as providing discovery; visiting crime scenes; reviews search and arrest warrants; examine cases and determine best case strategies; research and write pleadings, briefs, motions, petitions, etc.; interviews witnesses and victims and evaluates their credibility and ability to testify; prepares expert witnesses for testimony. Presents and argues cases in court on behalf of the People of the State of California in all phases of misdemeanor and felony criminal trials including arraignments, bail hearings, settlement conferences, motion hearings, bench trials, jury trials, sentencings, restitution hearings, and probation violation hearings. Assists law enforcement agencies requiring legal advice about the investigation of any criminal matter; coordinates case activities with law enforcement personnel and others as appropriate. Responds to and resolves inquiries, complaints and requests for assistance in areas of responsibility. Performs general administrative / office work as necessary, including but not limited to attending meetings, reviewing mail and literature, copying and filing documents, entering and retrieving computer data, preparing reports and correspondence, assembling documents and files, etc. Maintains confidentiality; ensures the Constitutional rights of defendants and victims are protected; and adheres to the Rules of Professional Responsibility and ethical standards applicable to prosecutors. Keeps abreast of all new criminal legislation and case law affecting cases. Attends professional conferences, training, seminars, workshops, etc., and reads professional journals to maintain job knowledge and skills. Performs related duties as assigned. Deputy District Attorney III / IV : (In addition to the above) Presents training and gives presentations to community organizations, law enforcement agencies, etc., as necessary to enhance job skills and/or increase public awareness and support of department programs and services. Provides training and technical expertise to lower-level Deputy District Attorneys as assigned. May assist the District Attorney and Assistant District Attorney in media relations and supervising the daily operations of the office, including caseload assignment, progress monitoring and support services. Represents the State in civil and quasi-criminal matters that are within the purview of the Office of the District Attorney. Minimum Qualifications Knowledge of: Deputy District Attorney I : Pertinent federal, state and county laws and regulations, including but not limited to, the California Penal, Health and Safety, and Vehicle Codes; basic principles and practices of criminal law, search and seizure, statutory and Constitutional discovery obligations; rules of professional responsibility and ethical standards applicable to prosecutors; courtroom / judicial procedures and processes; methods and techniques of legal research and writing; trial advocacy methods; rules of evidence and their application; methods of preparing legal and administrative documents, records and reports; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for providing a high level of customer service to effectively deal with law enforcement, victims, witnesses, the public at large, and County staff; California appellate procedure and law. Deputy District Attorney II : (In addition to the above) Complex principles of criminal law, trial procedure, and rules of evidence and their application; basic felony sentencing rules; basic search warrant practice; established precedents, case law and sources of legal reference applicable to District Attorney's Office activities; functions and authorities of other criminal justice organizations. Deputy District Attorney III / IV : (In addition to the above) Principles and practices of lead work direction, including work planning, assignment and review; complex felony sentencing rules, including one-strike, three strikes, and special circumstances; complex search warrant practice; lifer rules and regulations; training principles and practices, and job mentoring; methods of conducting sensitive investigations; effective media relations in routine and sensitive situations. Ability to: Deputy District Attorney I : Analyze and apply basic legal practices, principles and methods; effectively apply legal knowledge and principles in court; evaluate investigative reports to determine appropriate charges, strategies for prosecution or settlement, and follow-up required; present statements of law, fact and arguments clearly and logically in written and oral form; conduct research on legal problems and prepare sound legal opinions; interpret and make decisions in accordance with laws, regulations and policies; gain cooperation through discussion and persuasion; maintain records and prepare required reports; perform required mathematical computations with accuracy; operate modern office equipment including computer equipment and specialized software applications programs; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work; prosecute misdemeanor cases, including but not limited to driving under the influence, battery, domestic violence, drug possession, and petty thefts; prosecute juvenile delinquency cases; draft and represent the People in misdemeanor and infraction appeals at the Superior Court level. Deputy District Attorney II : (In addition to the above) Analyze and apply complex legal practices, principles, methods, facts and precedents to legal problems; prosecute increasingly complex cases, including both misdemeanor and felony criminal cases; prosecute juvenile delinquency cases. Deputy District Attorney III : (In addition to the above) Provide training and/or presentations for community service organizations and law enforcement agencies; provide lead work direction, including work planning, assignment and review; provide effective training and job mentoring as assigned; prosecute increasingly complex cases, including one strike, three-strikes, life-term cases, sanity litigation, civil asset forfeiture litigation, and lifer hearings. Conduct criminal grand jury hearings. Interact effectively with the news media while protecting prosecution interests. Respond and advise law enforcement at crime scenes. Work effectively with other agencies in developing multi-disciplinary protocols. Deputy District Attorney IV : (In addition to the above) Prosecute the most complex, high-profile, sensitive, and specialized cases, including but not limited to capital and special circumstance cases, and sexually violent predator litigation. Manage media relations in routine and sensitive situations. Education, Training, and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying unless specific state and federal education, certification and licensure is required. Deputy District Attorney (all levels) : A Juris Doctorate degree from an accredited law school, and Deputy District Attorney I : No experience required. Deputy District Attorney II : Two (2) years of professional legal experience at a level equivalent to Deputy District Attorney I in Calaveras County. Deputy District Attorney III : Four (4) years of professional legal experience which has included at least two (2) years of experience at a level equivalent to the Deputy District Attorney II with Calaveras County. Deputy District Attorney IV : Six (6) years of professional legal experience which has included at least two (2) years of experience at a level equivalent to the Deputy District Attorney III with Calaveras County. Special Requirements Must be an active member in good standing of the California State Bar Association. Must possess a California driver license and have and maintain a satisfactory driving record. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Dudley, Massachusetts, United States
Title: Case Specialist - Worcester County Juvenile Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Notes: This is a County Court position. Travel may be required between Worcester, Fitchburg, Dudley, and Milford. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 26, 2024
Full Time
Title: Case Specialist - Worcester County Juvenile Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Notes: This is a County Court position. Travel may be required between Worcester, Fitchburg, Dudley, and Milford. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
MASSACHUSETTS TRIAL COURT
Edgartown, Massachusetts, United States
Title: Case Specialist - Edgartown District Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bi-lingual candidates, specifically Portuguese, are strongly encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 24, 2024
Full Time
Title: Case Specialist - Edgartown District Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bi-lingual candidates, specifically Portuguese, are strongly encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - West Roxbury Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
Sep 17, 2024
Full Time
Title: Case Specialist - West Roxbury Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-12-24
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Sheriff Service Technician I: $22.05 - $27.11 Sheriff Service Technician II: $24.31 - $29.88 Sheriff Service Technician III: $26.80 - $32.95 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Sheriff Service Technician I: $22.05 - $27.11 Sheriff Service Technician II: $24.31 - $29.88 Sheriff Service Technician III: $26.80 - $32.95 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County General Services Agency (GSA) delivers a host of logistical support services to County agencies and partners from maintenance of facilities and County fleet to energy and environmental management services, capital project management, procurement services, and clean commute and recycling programs. The GSA Community strives not only to provide these services but to also facilitate collaborative and innovative approaches in its efforts. While the GSA Community largely focuses on support services for Alameda County departments and other public agencies, the work has a direct impact on the communities. GSA builds structures such as libraries and youth centers that transform communities, provides opportunities for local businesses, and works towards ensuring that County work practices minimize negative impacts to the environment. GSA employees take great pride in their work and strive to provide the highest-quality service. For more information about the agency, please visit: County of Alameda, General Services Agency . THE POSITION Under supervision, assists a team of Procurement & Contracts Specialists or other procurement, contracts or compliance staff with related assignments, to relieve the procurement, contracts or compliance staff of some administrative detail and to perform complex clerical or administrative purchasing- related tasks. DISTINGUISHING FEATURES Procurement & Contracts Assistants are located in the General Services Agency and typically work with a team of Procurement & Contracts Specialists under the direction of a Senior Procurement & Contracts Specialist or other higher level procurement and contracting classifications and/or Business Analyst. They perform clerical or administrative tasks related to the processing of purchasing documents. The classification is distinguished from the higher level classifications of Procurement & Contracts Specialist I/II in that assignments are of a less complex nature and employees in this classification act in a supportive role to the procurement, contracts or compliance function. For detailed information about the classification, please visit: ( #1480) Procurement & Contracts Assistant . MINIMUM QUALIFICATIONS Either I The equivalent of one year of full-time experience in the class of Specialist Clerk, Lead Clerk, or an equivalent or higher-level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office and the Hospital Authority.) Or II The equivalent of three years of full-time clerical experience, one year of which was related to fundamentals of buying is desirable. (The equivalent of completion of two years of college with course work in business, marketing or a related field may be substituted for two years of experience.) NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern office practices and procedures, including business correspondence, filing, typing, data entry and standard office equipment operations. • Computer skills such as Microsoft Word, Access, Excel, e-mail, Outlook and the Internet. Ability to: • Perform basic mathematical procedures, including computing interest, percentages, discount and unit prices. • Participate in group discussions and individual interviews. • Communicate effectively orally and in writing. • Establish priorities and organize time. • Understand and follow instructions and procedures. • Read and comprehend general and technical information. • Analyze simple bids. • Proofread, learn rules, regulations and terminology of Alameda County Purchasing Department. • Establish and maintain cooperative working relations. • Use a variety of computer applications. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY : Please submit a PDF of your updated Alameda Countyapplication to gsa.jobs@acgov.org . If you have any questions regarding this announcement, please contact gsa.jobs@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Jul 13, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County General Services Agency (GSA) delivers a host of logistical support services to County agencies and partners from maintenance of facilities and County fleet to energy and environmental management services, capital project management, procurement services, and clean commute and recycling programs. The GSA Community strives not only to provide these services but to also facilitate collaborative and innovative approaches in its efforts. While the GSA Community largely focuses on support services for Alameda County departments and other public agencies, the work has a direct impact on the communities. GSA builds structures such as libraries and youth centers that transform communities, provides opportunities for local businesses, and works towards ensuring that County work practices minimize negative impacts to the environment. GSA employees take great pride in their work and strive to provide the highest-quality service. For more information about the agency, please visit: County of Alameda, General Services Agency . THE POSITION Under supervision, assists a team of Procurement & Contracts Specialists or other procurement, contracts or compliance staff with related assignments, to relieve the procurement, contracts or compliance staff of some administrative detail and to perform complex clerical or administrative purchasing- related tasks. DISTINGUISHING FEATURES Procurement & Contracts Assistants are located in the General Services Agency and typically work with a team of Procurement & Contracts Specialists under the direction of a Senior Procurement & Contracts Specialist or other higher level procurement and contracting classifications and/or Business Analyst. They perform clerical or administrative tasks related to the processing of purchasing documents. The classification is distinguished from the higher level classifications of Procurement & Contracts Specialist I/II in that assignments are of a less complex nature and employees in this classification act in a supportive role to the procurement, contracts or compliance function. For detailed information about the classification, please visit: ( #1480) Procurement & Contracts Assistant . MINIMUM QUALIFICATIONS Either I The equivalent of one year of full-time experience in the class of Specialist Clerk, Lead Clerk, or an equivalent or higher-level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office and the Hospital Authority.) Or II The equivalent of three years of full-time clerical experience, one year of which was related to fundamentals of buying is desirable. (The equivalent of completion of two years of college with course work in business, marketing or a related field may be substituted for two years of experience.) NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern office practices and procedures, including business correspondence, filing, typing, data entry and standard office equipment operations. • Computer skills such as Microsoft Word, Access, Excel, e-mail, Outlook and the Internet. Ability to: • Perform basic mathematical procedures, including computing interest, percentages, discount and unit prices. • Participate in group discussions and individual interviews. • Communicate effectively orally and in writing. • Establish priorities and organize time. • Understand and follow instructions and procedures. • Read and comprehend general and technical information. • Analyze simple bids. • Proofread, learn rules, regulations and terminology of Alameda County Purchasing Department. • Establish and maintain cooperative working relations. • Use a variety of computer applications. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY : Please submit a PDF of your updated Alameda Countyapplication to gsa.jobs@acgov.org . If you have any questions regarding this announcement, please contact gsa.jobs@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide central banking facility and countywide treasurer administration services, including the investment of monies on deposit with Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees. THE POSITION Under general direction, to perform a wide variety of duties to facilitate collection on current and delinquent accounts; to effect collection through personal and telephone contact, correspondence and/or legal action; to prepare accounts for legal enforcement and attend court proceedings; to maintain collection records and documents; and to do related work as required. Classes include in this series are: DISTINGUISHING FEATURES These positions are located in the Central Collections Division of the Office of the Auditor-Controller; and in the Treasurer-Tax Collector's Department. Collection Enforcement Deputy II positions are flexibly staffed from Collection Enforcement Deputy I, based on meeting defined job performance standards. Collection Enforcement Deputy I's are distinguished from Collection Enforcement II's in that the latter are required to perform at higher job productivity levels for revenues collected, numbers of paying accounts, numbers of court actions, and the percentage of accounts over 120 days delinquent. Both classes are distinguished from the next higher class series of Collection Supervisor, in that positions in the latter classes act as working-level supervisors. DEFINITION OF LEVEL Positions at this level perform initial research on debtor accounts and related inside collections of such accounts. Incumbents verify information relating to the whereabouts, employment, earning, assets, liabilities and ability to pay of persons owing monies to the County. As necessary, they also prepare cases for legally enforced collections and appear in Court. CLICK HERE for the full job description. MINIMUM QUALIFICATIONS Either I The equivalent of one year's experience as a Specialist Clerk or in an equivalent or high class in the Alameda County classified service (non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts), involving collection assignments. Or II The equivalent of one year's experience in collection work with responsibility for a collection file of at least 500 delinquent accounts. License: Possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • General principles of collections enforcement and procedures. • Federal and California laws and regulations pertaining to a wide variety of debt collection. • Legal requirements for collection of delinquent accounts. • Basic arithmetic to perform calculations and understand financial records. • The English language (including spelling, vocabulary, sentence and paragraph structure) sufficient to prepare and edit reports, letters and other written communications. Ability to: • Research legal, financial and other records sufficient to obtain data needed to secure and enforce a wide variety of debt collection. • Communicate effectively in writing (including spelling, vocabulary, sentence and paragraph structure). • Communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of debts. • Elicit information from hostile and/or uncooperative individuals. • Organize work and establish priorities according to departmental operating requirements. • Effectively manage time to perform multiple tasks. • Work cooperatively with other staff, outside agencies and public so as to maximize collections in accordance with established policies and procedures. • Operate standard office equipment, including a computer terminal. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please contact Felicia Tejada at (510) 272-6804 or felicia.tejada@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide central banking facility and countywide treasurer administration services, including the investment of monies on deposit with Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees. THE POSITION Under general direction, to perform a wide variety of duties to facilitate collection on current and delinquent accounts; to effect collection through personal and telephone contact, correspondence and/or legal action; to prepare accounts for legal enforcement and attend court proceedings; to maintain collection records and documents; and to do related work as required. Classes include in this series are: DISTINGUISHING FEATURES These positions are located in the Central Collections Division of the Office of the Auditor-Controller; and in the Treasurer-Tax Collector's Department. Collection Enforcement Deputy II positions are flexibly staffed from Collection Enforcement Deputy I, based on meeting defined job performance standards. Collection Enforcement Deputy I's are distinguished from Collection Enforcement II's in that the latter are required to perform at higher job productivity levels for revenues collected, numbers of paying accounts, numbers of court actions, and the percentage of accounts over 120 days delinquent. Both classes are distinguished from the next higher class series of Collection Supervisor, in that positions in the latter classes act as working-level supervisors. DEFINITION OF LEVEL Positions at this level perform initial research on debtor accounts and related inside collections of such accounts. Incumbents verify information relating to the whereabouts, employment, earning, assets, liabilities and ability to pay of persons owing monies to the County. As necessary, they also prepare cases for legally enforced collections and appear in Court. CLICK HERE for the full job description. MINIMUM QUALIFICATIONS Either I The equivalent of one year's experience as a Specialist Clerk or in an equivalent or high class in the Alameda County classified service (non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts), involving collection assignments. Or II The equivalent of one year's experience in collection work with responsibility for a collection file of at least 500 delinquent accounts. License: Possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • General principles of collections enforcement and procedures. • Federal and California laws and regulations pertaining to a wide variety of debt collection. • Legal requirements for collection of delinquent accounts. • Basic arithmetic to perform calculations and understand financial records. • The English language (including spelling, vocabulary, sentence and paragraph structure) sufficient to prepare and edit reports, letters and other written communications. Ability to: • Research legal, financial and other records sufficient to obtain data needed to secure and enforce a wide variety of debt collection. • Communicate effectively in writing (including spelling, vocabulary, sentence and paragraph structure). • Communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of debts. • Elicit information from hostile and/or uncooperative individuals. • Organize work and establish priorities according to departmental operating requirements. • Effectively manage time to perform multiple tasks. • Work cooperatively with other staff, outside agencies and public so as to maximize collections in accordance with established policies and procedures. • Operate standard office equipment, including a computer terminal. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please contact Felicia Tejada at (510) 272-6804 or felicia.tejada@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
City of LIvermore
Livermore, California, United States
Description This posting is for Permit Technician II. Please refer to the job announcement for more information. DEFINITION Under general supervision, the Permit Technician II performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers with questions relating to zoning and building codes, entitlement, and plan review processes; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects such as home occupation permits or smaller building permits; explains, calculates and assigns development impact and permit service fees; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This journey-level classification in the Permit Technician series is distinguished from all other City clerical and technical classifications through the specialized type of work performed which requires prior experience in the processing and issuance of building and zoning permits. It is distinguished from the entry-level classification of Permit Technician which requires a lesser degree of technical knowledge and fee application understanding. It is further distinguished from the classifications of Plan Checker and Planner in that the latter are required to possess more thorough knowledge of all building and zoning codes and related planning, building construction and engineering principles and practices. SUPERVISION RECEIVED General supervision is provided by the Permit Center Manager and/or Principal Planner. SUPERVISION EXERCISED Limited work direction and technical assistance may be provided to other Permit Center staff and temporary employees. Examples of Important and Essential Functions Permit Processing Functions as the initial contact with applicants both in person and on the telephone; reviews documents and drawings for completeness and enters required information in the computer system; determines the type of permit process being sought, the time frame required for processing and the number of other City operating units to be involved; coordinates processing with applicable staff and applicants; provides applicants with the date of completion; conducts less complicated plan reviews such as simple room additions and pool/spa installations to assure compliance with building and zoning code regulations, routes applications to appropriate staff for additional processing, including detailed plan checking; monitors and assures performance of stated processing time goals, and receives completed reviews; ensures that all necessary documentation and review are complete; prepares applications for correction or issuance; computes, presents and collects development impact and permit service fees; completes the paperwork to issue permits; and conducts research, answers basic building and zoning code questions and applies basic building and zoning regulations to proposed projects. Information Systems and Record Keeping Develops and provides input on new or improved procedures for permit application processing and tracking; receives and reviews electronic plans submitted electronically on-line; develops, implements and maintains the permit center computer tracking system; and maintains records and prepares reports related to permit processing functions, such as plan check logs. Job Related and Essential Qualifications Demonstrated Knowledge of: Procedures related to the processing of building and zoning permit applications and their issuance; building and zoning codes; permit tracking and computer aided design (C.A.D.) software; development impact and permit service fees, proper format for report and letter writing; proper English usage, spelling, and grammar; and basic mathematics to consistently and accurately calculate development impact and permit service fees. Demonstrated Skills to: Effectively interpret and apply procedures and regulations; communicate effectively both verbally and in writing; maintain accurate records; work on multiple projects and effectively set priorities; provide exceptional customer service; and exemplify an enthusiastic, resourceful, and effective service attitude with those contacted in the course of the work. Ability to: Routinely and accurately apply the City of Livermore’s Permit Center procedures, processes, and regulations; incorporate overall Community Development Department operations and other applicable Department and City operations; take the initiative to keep important work progressing to completion within prescribed time limits; learn and operate the permit center computer system; relate effectively with co-workers; and establish and maintain effective, tactful, and courteous relations with the general public, homeowners, and contractors. Experience, Education and Training Guidelines: Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Three years of related experience involving extensive public contact with at least two years of experience in the processing and issuance of building and/or zoning permits. Education : Equivalent to graduation from high school. College course work in a related field is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certificate: Possession and maintenance of one of the following International Code Council (I.C.C.) certificates: Permit Technician Certificate, Residential Energy Inspector/Plans Examiner Certificate, or Building Plans Examiner certificate. Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse over the telephone and in person; operate a calculator and computer keyboard; bend, stoop, stretch, and reach; and safely lift and carry up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 10/14/2024 5:00 PM Pacific
Sep 24, 2024
Full Time
Description This posting is for Permit Technician II. Please refer to the job announcement for more information. DEFINITION Under general supervision, the Permit Technician II performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers with questions relating to zoning and building codes, entitlement, and plan review processes; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects such as home occupation permits or smaller building permits; explains, calculates and assigns development impact and permit service fees; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This journey-level classification in the Permit Technician series is distinguished from all other City clerical and technical classifications through the specialized type of work performed which requires prior experience in the processing and issuance of building and zoning permits. It is distinguished from the entry-level classification of Permit Technician which requires a lesser degree of technical knowledge and fee application understanding. It is further distinguished from the classifications of Plan Checker and Planner in that the latter are required to possess more thorough knowledge of all building and zoning codes and related planning, building construction and engineering principles and practices. SUPERVISION RECEIVED General supervision is provided by the Permit Center Manager and/or Principal Planner. SUPERVISION EXERCISED Limited work direction and technical assistance may be provided to other Permit Center staff and temporary employees. Examples of Important and Essential Functions Permit Processing Functions as the initial contact with applicants both in person and on the telephone; reviews documents and drawings for completeness and enters required information in the computer system; determines the type of permit process being sought, the time frame required for processing and the number of other City operating units to be involved; coordinates processing with applicable staff and applicants; provides applicants with the date of completion; conducts less complicated plan reviews such as simple room additions and pool/spa installations to assure compliance with building and zoning code regulations, routes applications to appropriate staff for additional processing, including detailed plan checking; monitors and assures performance of stated processing time goals, and receives completed reviews; ensures that all necessary documentation and review are complete; prepares applications for correction or issuance; computes, presents and collects development impact and permit service fees; completes the paperwork to issue permits; and conducts research, answers basic building and zoning code questions and applies basic building and zoning regulations to proposed projects. Information Systems and Record Keeping Develops and provides input on new or improved procedures for permit application processing and tracking; receives and reviews electronic plans submitted electronically on-line; develops, implements and maintains the permit center computer tracking system; and maintains records and prepares reports related to permit processing functions, such as plan check logs. Job Related and Essential Qualifications Demonstrated Knowledge of: Procedures related to the processing of building and zoning permit applications and their issuance; building and zoning codes; permit tracking and computer aided design (C.A.D.) software; development impact and permit service fees, proper format for report and letter writing; proper English usage, spelling, and grammar; and basic mathematics to consistently and accurately calculate development impact and permit service fees. Demonstrated Skills to: Effectively interpret and apply procedures and regulations; communicate effectively both verbally and in writing; maintain accurate records; work on multiple projects and effectively set priorities; provide exceptional customer service; and exemplify an enthusiastic, resourceful, and effective service attitude with those contacted in the course of the work. Ability to: Routinely and accurately apply the City of Livermore’s Permit Center procedures, processes, and regulations; incorporate overall Community Development Department operations and other applicable Department and City operations; take the initiative to keep important work progressing to completion within prescribed time limits; learn and operate the permit center computer system; relate effectively with co-workers; and establish and maintain effective, tactful, and courteous relations with the general public, homeowners, and contractors. Experience, Education and Training Guidelines: Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be: Experience : Three years of related experience involving extensive public contact with at least two years of experience in the processing and issuance of building and/or zoning permits. Education : Equivalent to graduation from high school. College course work in a related field is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certificate: Possession and maintenance of one of the following International Code Council (I.C.C.) certificates: Permit Technician Certificate, Residential Energy Inspector/Plans Examiner Certificate, or Building Plans Examiner certificate. Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse over the telephone and in person; operate a calculator and computer keyboard; bend, stoop, stretch, and reach; and safely lift and carry up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 10/14/2024 5:00 PM Pacific
City of LIvermore
Livermore, California, United States
Description The City of Livermore is currently accepting applications for the position of Senior Traffic Signal Technician. For more information, please refer to the job announcement . DEFINITION Under general supervision, performs semi-skilled tasks involving maintenance, repair, modification, inspection and testing of traffic signals, controllers, and street lighting systems; leads and participates in a work crew; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This advanced journey-level classification in the Traffic Signal Technician series is distinguished from the Traffic Signal Technician by the added responsibility of providing day-to-day lead direction to section activities and staff. It is further distinguished from the Public Works Supervisor classification which has overall responsibility for planning, organizing, directing, and providing immediate supervision to section staff. SUPERVISION RECEIVED General supervision is provided by the Public Works Supervisor. Work assignments and supervision may also be provided by the division manager. SUPERVISION EXERCISED May provide lead direction to regular and temporary employees. Examples of Important and Essential Functions Maintenance Functions Schedules maintenance, repair, construction, and replacement for traffic signal and street lighting assignments; assigns and monitors the work of assigned staff, including contractors; troubleshoots and evaluates maintenance and repair needs; performs electrical maintenance and repairs on traffic signal, street lighting, and battery back-up systems and equipment; troubleshoots, repairs, and installs traffic signal network communication devices, video detection systems, closed circuit television cameras and license plate readers; performs electrical system wiring and installations; replaces lights, ballasts, circuits, and fixtures; works on and replaces poles; services generating units, switches, circuit breakers and other electrical fixtures; works on traffic signals, controllers, solid state components, switching equipment, vehicle detectors, preempt devices, time clocks, wiring, conduits, mechanical components, and similar equipment; performs functional tests on systems and components; disassembles and assembles equipment; replaces bulbs and cleans lenses; lubricates and adjusts moving parts; modifies detector loops and changes and repairs traffic signal heads; locates underground utilities; responds to emergencies or reported malfunctions, such as pole knockdowns or traffic signal timing problems; consults with factory representatives and traffic engineering staff to identify and resolve technical problems; surveys all major streets at night to document lighting problems; surveys major streets for lighting problems; and provides assistance at special events. Administrative/Lead Functions Assists in preparing work assignments and monitors progress toward successful job completion; trains crew members in the safe use of maintenance equipment and in safety procedures; provides input on performance evaluations of crew members; assists in the preparation of the section’s budget; maintains logs and write reports; makes recommendations to improve efficiency and cost effectiveness; uses computers to perform word processing and specialized functions including preparing and maintaining written and computerized records, reports, and spreadsheets; orders and maintains inventory of required materials; ensures work assignments are completed in a timely manner with attention to priority work; and responds to questions, concerns, and/or complaints from the general public by email, phone, and in person. Job Related and Essential Qualifications Demonstrated Knowledge of : Maintenance and repair techniques for electronic and electrical components and circuitry; problem-solving and troubleshooting to resolve complex electrical, electronic, and traffic signal computer networking problems; safe operation and maintenance of hand and power tools, light equipment, heavy motorized equipment, welders and torches; appropriate safety precautions; effective communication techniques; effective supervision and training techniques; effective and positive communication techniques; and computerized data entry techniques. Demonstrated Skill to : Perform semi-skilled maintenance, repair, modification, inspection and testing of traffic signals, network components, controllers, street lighting, airport lighting and battery back-up systems and equipment; safely operate trucks and other motorized equipment; understand and follow oral and written directions and rough diagrams; safely use hand and power tools; perform heavy physical labor; prepare neat and accurate work and inventory records and write reports; make quick decisions in an emergency; establish effective work relationships with the public and coworkers; communicate clearly and concisely, both orally and in writing; establish and maintain an organized work area; operate a computer and City standard software including Microsoft Word, Excel, Outlook, and other specialized software; and exemplify an enthusiastic, resourceful, and effective customer service attitude with those contacted in the course of work. Ability to : Learn and apply the City’s policies, practices, and protocols; work independently to evaluate situations, identify problems, and arrive at logical decisions; and take the initiative to keep work progressing to completion within prescribed time limits. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Three years of recent and progressively responsible experience in the maintenance and operation of traffic signals, controllers, street lighting, building/electrical maintenance or a related field. Familiarity with ethernet communications and underground lighting systems is desirable. Education : Equivalent to graduation from high school. Coursework in electronics, electrical circuitry and/or mechanics is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Possession of a Level I Traffic Signal Technician Certification from an accredited trade association such as International Municipal Signal Association (IMSA) is required at time of appointment. Possession of the Level II Traffic Signal Technician Certification is required prior to the completion of the probationary period. License : Possession and maintenance of a valid California Class C driver's license and a satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work scheduled and emergency overtime; be available on call as required; wear a uniform and appropriate safety equipment; work outdoors in all weather conditions and at night; work at heights of 30-40 feet, in confined and awkward spaces, and in heavy traffic; work special events, as required; and attend meetings, training workshops and seminars during work and non-work hours, as required. Special Requirements : Essential duties require the mental and/or physical ability to: drive a vehicle; read fine print and interpret labels, manuals, maps, and diagrams with no color deficiencies to work with color-coded wires; converse on the telephone, 2-way radio and in person often over the noise of machinery and traffic; detect and recognize various noises in machinery; safely use equipment and tools necessary for the position; crawl, bend, stoop, reach, and climb; safely lift a 22 foot pole weighing 100+ pounds, as necessary; and strength to safely lift and maneuver a variety of equipment, supplies, and parts weighing up to 100 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 10/14/2024 5:00 PM Pacific
Sep 24, 2024
Full Time
Description The City of Livermore is currently accepting applications for the position of Senior Traffic Signal Technician. For more information, please refer to the job announcement . DEFINITION Under general supervision, performs semi-skilled tasks involving maintenance, repair, modification, inspection and testing of traffic signals, controllers, and street lighting systems; leads and participates in a work crew; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This advanced journey-level classification in the Traffic Signal Technician series is distinguished from the Traffic Signal Technician by the added responsibility of providing day-to-day lead direction to section activities and staff. It is further distinguished from the Public Works Supervisor classification which has overall responsibility for planning, organizing, directing, and providing immediate supervision to section staff. SUPERVISION RECEIVED General supervision is provided by the Public Works Supervisor. Work assignments and supervision may also be provided by the division manager. SUPERVISION EXERCISED May provide lead direction to regular and temporary employees. Examples of Important and Essential Functions Maintenance Functions Schedules maintenance, repair, construction, and replacement for traffic signal and street lighting assignments; assigns and monitors the work of assigned staff, including contractors; troubleshoots and evaluates maintenance and repair needs; performs electrical maintenance and repairs on traffic signal, street lighting, and battery back-up systems and equipment; troubleshoots, repairs, and installs traffic signal network communication devices, video detection systems, closed circuit television cameras and license plate readers; performs electrical system wiring and installations; replaces lights, ballasts, circuits, and fixtures; works on and replaces poles; services generating units, switches, circuit breakers and other electrical fixtures; works on traffic signals, controllers, solid state components, switching equipment, vehicle detectors, preempt devices, time clocks, wiring, conduits, mechanical components, and similar equipment; performs functional tests on systems and components; disassembles and assembles equipment; replaces bulbs and cleans lenses; lubricates and adjusts moving parts; modifies detector loops and changes and repairs traffic signal heads; locates underground utilities; responds to emergencies or reported malfunctions, such as pole knockdowns or traffic signal timing problems; consults with factory representatives and traffic engineering staff to identify and resolve technical problems; surveys all major streets at night to document lighting problems; surveys major streets for lighting problems; and provides assistance at special events. Administrative/Lead Functions Assists in preparing work assignments and monitors progress toward successful job completion; trains crew members in the safe use of maintenance equipment and in safety procedures; provides input on performance evaluations of crew members; assists in the preparation of the section’s budget; maintains logs and write reports; makes recommendations to improve efficiency and cost effectiveness; uses computers to perform word processing and specialized functions including preparing and maintaining written and computerized records, reports, and spreadsheets; orders and maintains inventory of required materials; ensures work assignments are completed in a timely manner with attention to priority work; and responds to questions, concerns, and/or complaints from the general public by email, phone, and in person. Job Related and Essential Qualifications Demonstrated Knowledge of : Maintenance and repair techniques for electronic and electrical components and circuitry; problem-solving and troubleshooting to resolve complex electrical, electronic, and traffic signal computer networking problems; safe operation and maintenance of hand and power tools, light equipment, heavy motorized equipment, welders and torches; appropriate safety precautions; effective communication techniques; effective supervision and training techniques; effective and positive communication techniques; and computerized data entry techniques. Demonstrated Skill to : Perform semi-skilled maintenance, repair, modification, inspection and testing of traffic signals, network components, controllers, street lighting, airport lighting and battery back-up systems and equipment; safely operate trucks and other motorized equipment; understand and follow oral and written directions and rough diagrams; safely use hand and power tools; perform heavy physical labor; prepare neat and accurate work and inventory records and write reports; make quick decisions in an emergency; establish effective work relationships with the public and coworkers; communicate clearly and concisely, both orally and in writing; establish and maintain an organized work area; operate a computer and City standard software including Microsoft Word, Excel, Outlook, and other specialized software; and exemplify an enthusiastic, resourceful, and effective customer service attitude with those contacted in the course of work. Ability to : Learn and apply the City’s policies, practices, and protocols; work independently to evaluate situations, identify problems, and arrive at logical decisions; and take the initiative to keep work progressing to completion within prescribed time limits. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Three years of recent and progressively responsible experience in the maintenance and operation of traffic signals, controllers, street lighting, building/electrical maintenance or a related field. Familiarity with ethernet communications and underground lighting systems is desirable. Education : Equivalent to graduation from high school. Coursework in electronics, electrical circuitry and/or mechanics is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Possession of a Level I Traffic Signal Technician Certification from an accredited trade association such as International Municipal Signal Association (IMSA) is required at time of appointment. Possession of the Level II Traffic Signal Technician Certification is required prior to the completion of the probationary period. License : Possession and maintenance of a valid California Class C driver's license and a satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work scheduled and emergency overtime; be available on call as required; wear a uniform and appropriate safety equipment; work outdoors in all weather conditions and at night; work at heights of 30-40 feet, in confined and awkward spaces, and in heavy traffic; work special events, as required; and attend meetings, training workshops and seminars during work and non-work hours, as required. Special Requirements : Essential duties require the mental and/or physical ability to: drive a vehicle; read fine print and interpret labels, manuals, maps, and diagrams with no color deficiencies to work with color-coded wires; converse on the telephone, 2-way radio and in person often over the noise of machinery and traffic; detect and recognize various noises in machinery; safely use equipment and tools necessary for the position; crawl, bend, stoop, reach, and climb; safely lift a 22 foot pole weighing 100+ pounds, as necessary; and strength to safely lift and maneuver a variety of equipment, supplies, and parts weighing up to 100 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 10/14/2024 5:00 PM Pacific
City of LIvermore
Livermore, California, United States
Description Click here for the job announcement! This recruitment will be open continuously with a first review date of July 5th, 2024 at 5:00 pm PST. Qualified applicants are encouraged to apply early. This recruitment is subject to close at any time. The Water Resources Division provides a dynamic and supportive work environment providing critical services to the community. Come join the team at the Water Reclamation Plant - 101 West Jack London Boulevard in Livermore! There are three (3) Water Resources Instrument Control Technician vacancies to be filled. DEFINITION Under general supervision, the Water Resources Instrument Control Technician installs, operates, maintains, calibrates, and repairs computer hardware, process instrumentation, data logging, and telemetry; de-bugs, modifies, and customizes software; modifies, maintains, and repairs all components of a programmable logic controller (PLC) based supervisory control and data acquisition (SCADA) systems/distributed control systems; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification is distinguished by the specialized, technical assignments in support of SCADA systems, PLC's, distributed control systems, computer networking systems, software and instrumentation, telemetry, lab analytical equipment, safety systems, and other related systems. Incumbents will be expected to work independently in modifying, maintaining, and operating the above referenced systems. SUPERVISION RECEIVED General supervision is provided by a Public Works Supervisor and the WR Coordinator - Electrical & Instrumentation Control. SUPERVISION EXERCISED None. Examples of Important and Essential Functions Technical Functions Installs, calibrates, programs, maintains, and repairs instruments, PLC based system/distributed control system components, meters, analyzers, recorders, control and feed systems, computers, monitors, printers, transducers, microprocessors, and data transmission systems; repairs electronics, electrical, pneumatic, mechanical, and hydraulic systems; maintains and repairs laboratory and safety equipment including gas detection, alarm systems, pH and DO meters; analyzes software problems; modifies computer programs to optimize plant operations and operator convenience; analyzes problems and repairs equipment to component level; analyzes problems and repairs 480 volt alternating current (AC) motor control centers; installs and configures security systems including access control and video system; performs service and maintenance work on a variety of electrical installations, systems, pumps, meters, and other equipment in City facilities; operates diagnostic instruments such as a voltmeter, megger, ammeter, ohmmeter, transistor checker, loop meter, and other electrical test equipment installs and repairs; replaces outlets, lighting fixtures, switches, ballasts, conduit runs and distribution panels; assists in planning and scheduling preventative maintenance programs; develops and implements emergency situation plans; performs all tasks in a safe manner observing all safety practices in performance of assigned duties; trains others in the operation of new or modified computer/instrumentation systems; and upgrades existing systems as needed. Administrative Functions Assists system users in solving data and systems problems and suggests alternative methods of operation; maintains accurate records and updates shop drawings, schematics, and wiring diagrams as changes are made; maintains an inventory of parts, materials, supplies, and equipment used in everyday tasks; ensures that work orders are completed in a timely manner; provides information for budget preparation; may provide direction to temporary employees; and evaluates systems performance and recommends actions to be taken. Job Related and Essential Qualifications Demonstrated Knowledge of : Methods, practices, materials, and tools of computer/instrumentation trade; the theory, terminology, operations, equipment, and principles of electronics including practices, techniques, and tools used in the installation and maintenance and repair of electrical or electronic systems; electrical, pneumatic, instrumentation, computer, PLC, SCADA systems, and distributed control systems as they apply to wastewater treatment plant systems; applicable programming languages; computer operating systems; Electrical Safety Orders of the Division of Industrial Safety, California Code, and the National Electric Code; effective communication techniques; and federal, state, county, and local regulations and safety practices. Demonstrated Skills to : Install, program, maintain, modify, and repair computer hardware, software, PLC, and SCADA/distributed control system components; install, calibrate, maintain, and repair process instrumentation, telemetry, communication systems, and other related equipment; maintain, calibrate, and repair laboratory and safety equipment, gas detecting and alarm systems; diagnose and repair motor control systems; interpret, use, and update technical manuals, blueprints, and schematics; keep accurate, up-to-date records and prepare reports; work independently with minimal supervision; maintain parts and equipment inventory; communicate clearly and concisely, both verbally and in writing; relate effectively to those contacted in the course of work; practice safe work methods when using hand tools, test equipment, and other related equipment; understand and work from oral and written instructions as well as procedural manuals; exercise initiative and creativity in performing assigned duties; and exemplify an enthusiastic, resourceful, cooperative, and effective customer service attitude with the public, co-workers, and others contacted in the course of the work. Ability to : Effectively apply the knowledge and skills necessary for this position; and learn the systems, procedures, practices, and operations of the treatment facility and have a proactive approach to continually improve all assigned areas of responsibility. Additional Information Experience, Education, and Training Guidelines Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Three years of progressively responsible experience in a wastewater treatment facility or related industrial facility, including experience maintaining and operating computer and other electronic systems. Education : Vocational/technical school certificate or an Associate degree with course work in computer science, electronics, or process control/instrumentation is desirable. Training : Any recent training such as academic courses and certification programs, which are relevant to this job classification. Certification : Possession of a California Water Environment Association (CWEA) Plant Maintenance Technologist I certification is required prior to the completion of the probationary period. Possession of a CWEA Electrical/Instrumentation Technologist Grade II certification is required within 3 years of employment. License : Possession of a valid California driver's license and a satisfactory driving record as determined by the City. Requires possession of a valid California Class A license with the appropriate endorsements prior to the completion of the probationary period. Department of Transportation (D.O.T.) Requirement : Incumbents in this job classification may be called upon, at any time, to perform safety sensitive functions, and therefore, may be subject to the Federal Highway Administration D.O.T. regulations and the City's policy concerning drug and alcohol testing as a continuing condition of employment with the City of Livermore. Other Requirements : Must be willing and able to work scheduled and emergency overtime and be available on call as required; work under adverse conditions, such as in confined and awkward spaces, in the presence of noxious odors, toxic chemicals, biological agents, and sewage; work in potentially hazardous areas; work outdoors in all weather conditions; wear and use appropriate safety clothing and equipment, including self-contained breathing devices; and travel to and attend meetings, seminars, training schools, conferences, and workshops during work and non-work hours. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and fine details with no color deficiencies; drive a motor vehicle; converse on the telephone and in person and be clearly understood; detect noises in electronic equipment; operate a computer keyboard and other electronic equipment necessary for this position; manipulate small parts and components; strength to safely lift and maneuver equipment and tools weighing up to 50 pounds; and bend, stretch, reach, stoop, and climb flights of stairs for prolonged periods of time and/or numerous times each day. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Jul 20, 2024
Full Time
Description Click here for the job announcement! This recruitment will be open continuously with a first review date of July 5th, 2024 at 5:00 pm PST. Qualified applicants are encouraged to apply early. This recruitment is subject to close at any time. The Water Resources Division provides a dynamic and supportive work environment providing critical services to the community. Come join the team at the Water Reclamation Plant - 101 West Jack London Boulevard in Livermore! There are three (3) Water Resources Instrument Control Technician vacancies to be filled. DEFINITION Under general supervision, the Water Resources Instrument Control Technician installs, operates, maintains, calibrates, and repairs computer hardware, process instrumentation, data logging, and telemetry; de-bugs, modifies, and customizes software; modifies, maintains, and repairs all components of a programmable logic controller (PLC) based supervisory control and data acquisition (SCADA) systems/distributed control systems; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This classification is distinguished by the specialized, technical assignments in support of SCADA systems, PLC's, distributed control systems, computer networking systems, software and instrumentation, telemetry, lab analytical equipment, safety systems, and other related systems. Incumbents will be expected to work independently in modifying, maintaining, and operating the above referenced systems. SUPERVISION RECEIVED General supervision is provided by a Public Works Supervisor and the WR Coordinator - Electrical & Instrumentation Control. SUPERVISION EXERCISED None. Examples of Important and Essential Functions Technical Functions Installs, calibrates, programs, maintains, and repairs instruments, PLC based system/distributed control system components, meters, analyzers, recorders, control and feed systems, computers, monitors, printers, transducers, microprocessors, and data transmission systems; repairs electronics, electrical, pneumatic, mechanical, and hydraulic systems; maintains and repairs laboratory and safety equipment including gas detection, alarm systems, pH and DO meters; analyzes software problems; modifies computer programs to optimize plant operations and operator convenience; analyzes problems and repairs equipment to component level; analyzes problems and repairs 480 volt alternating current (AC) motor control centers; installs and configures security systems including access control and video system; performs service and maintenance work on a variety of electrical installations, systems, pumps, meters, and other equipment in City facilities; operates diagnostic instruments such as a voltmeter, megger, ammeter, ohmmeter, transistor checker, loop meter, and other electrical test equipment installs and repairs; replaces outlets, lighting fixtures, switches, ballasts, conduit runs and distribution panels; assists in planning and scheduling preventative maintenance programs; develops and implements emergency situation plans; performs all tasks in a safe manner observing all safety practices in performance of assigned duties; trains others in the operation of new or modified computer/instrumentation systems; and upgrades existing systems as needed. Administrative Functions Assists system users in solving data and systems problems and suggests alternative methods of operation; maintains accurate records and updates shop drawings, schematics, and wiring diagrams as changes are made; maintains an inventory of parts, materials, supplies, and equipment used in everyday tasks; ensures that work orders are completed in a timely manner; provides information for budget preparation; may provide direction to temporary employees; and evaluates systems performance and recommends actions to be taken. Job Related and Essential Qualifications Demonstrated Knowledge of : Methods, practices, materials, and tools of computer/instrumentation trade; the theory, terminology, operations, equipment, and principles of electronics including practices, techniques, and tools used in the installation and maintenance and repair of electrical or electronic systems; electrical, pneumatic, instrumentation, computer, PLC, SCADA systems, and distributed control systems as they apply to wastewater treatment plant systems; applicable programming languages; computer operating systems; Electrical Safety Orders of the Division of Industrial Safety, California Code, and the National Electric Code; effective communication techniques; and federal, state, county, and local regulations and safety practices. Demonstrated Skills to : Install, program, maintain, modify, and repair computer hardware, software, PLC, and SCADA/distributed control system components; install, calibrate, maintain, and repair process instrumentation, telemetry, communication systems, and other related equipment; maintain, calibrate, and repair laboratory and safety equipment, gas detecting and alarm systems; diagnose and repair motor control systems; interpret, use, and update technical manuals, blueprints, and schematics; keep accurate, up-to-date records and prepare reports; work independently with minimal supervision; maintain parts and equipment inventory; communicate clearly and concisely, both verbally and in writing; relate effectively to those contacted in the course of work; practice safe work methods when using hand tools, test equipment, and other related equipment; understand and work from oral and written instructions as well as procedural manuals; exercise initiative and creativity in performing assigned duties; and exemplify an enthusiastic, resourceful, cooperative, and effective customer service attitude with the public, co-workers, and others contacted in the course of the work. Ability to : Effectively apply the knowledge and skills necessary for this position; and learn the systems, procedures, practices, and operations of the treatment facility and have a proactive approach to continually improve all assigned areas of responsibility. Additional Information Experience, Education, and Training Guidelines Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Three years of progressively responsible experience in a wastewater treatment facility or related industrial facility, including experience maintaining and operating computer and other electronic systems. Education : Vocational/technical school certificate or an Associate degree with course work in computer science, electronics, or process control/instrumentation is desirable. Training : Any recent training such as academic courses and certification programs, which are relevant to this job classification. Certification : Possession of a California Water Environment Association (CWEA) Plant Maintenance Technologist I certification is required prior to the completion of the probationary period. Possession of a CWEA Electrical/Instrumentation Technologist Grade II certification is required within 3 years of employment. License : Possession of a valid California driver's license and a satisfactory driving record as determined by the City. Requires possession of a valid California Class A license with the appropriate endorsements prior to the completion of the probationary period. Department of Transportation (D.O.T.) Requirement : Incumbents in this job classification may be called upon, at any time, to perform safety sensitive functions, and therefore, may be subject to the Federal Highway Administration D.O.T. regulations and the City's policy concerning drug and alcohol testing as a continuing condition of employment with the City of Livermore. Other Requirements : Must be willing and able to work scheduled and emergency overtime and be available on call as required; work under adverse conditions, such as in confined and awkward spaces, in the presence of noxious odors, toxic chemicals, biological agents, and sewage; work in potentially hazardous areas; work outdoors in all weather conditions; wear and use appropriate safety clothing and equipment, including self-contained breathing devices; and travel to and attend meetings, seminars, training schools, conferences, and workshops during work and non-work hours. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and fine details with no color deficiencies; drive a motor vehicle; converse on the telephone and in person and be clearly understood; detect noises in electronic equipment; operate a computer keyboard and other electronic equipment necessary for this position; manipulate small parts and components; strength to safely lift and maneuver equipment and tools weighing up to 50 pounds; and bend, stretch, reach, stoop, and climb flights of stairs for prolonged periods of time and/or numerous times each day. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous