MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition This is a temporary part time 16 hours per week opportunity projected to last until 12/31/2024 possibly extended through Spring of 2025! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The base rate of pay for this position is $19.92 per hour. The Environmental Health Department is seeking a PROGRAM SUPPORT SPECIALIST to join their team. This position p erforms advanced level administrative support duties for programs that build conditions that support the health of people, environments, and communities for the Environmental Health Division of the Missoula City-County Health Department. Details: Priority screening will begin on Wednesday, July 31, 2024 . It is in your best interest to apply by this date. Applications will continue to be accepted until an adequate applicant pool has been established or the position has been filled. To Apply: Please complete all sections of the online application, even if a resume is submitted. Please include with a complete application the following attachments: A letter of interest demonstrating your motivation to work in Environmental Health. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Representative Examples of Work Serves as administrative support lead for one or more major environmental health programs; performs data entry for environmental programs requiring specialized programmatic knowledge; maintains logs; manages inspection data; maintains electronic and hard copy files. Answers inquiries from the public about a wide variety of environmental health issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Participates in quality improvement projects, quality assurance, strategic work plans, and emergency response. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and managing invoice system. Minimum Qualifications Requires high school graduation or GED equivalent. Requires one year of administrative support experience. Requires experience working with computers and the general public. SPECIAL REQUIREMENTS: New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safety of any person. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer and phone. May require occasional light lifting (up to 20 lbs.). Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region. Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses.
Jul 18, 2024
Temporary
Definition This is a temporary part time 16 hours per week opportunity projected to last until 12/31/2024 possibly extended through Spring of 2025! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The base rate of pay for this position is $19.92 per hour. The Environmental Health Department is seeking a PROGRAM SUPPORT SPECIALIST to join their team. This position p erforms advanced level administrative support duties for programs that build conditions that support the health of people, environments, and communities for the Environmental Health Division of the Missoula City-County Health Department. Details: Priority screening will begin on Wednesday, July 31, 2024 . It is in your best interest to apply by this date. Applications will continue to be accepted until an adequate applicant pool has been established or the position has been filled. To Apply: Please complete all sections of the online application, even if a resume is submitted. Please include with a complete application the following attachments: A letter of interest demonstrating your motivation to work in Environmental Health. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Representative Examples of Work Serves as administrative support lead for one or more major environmental health programs; performs data entry for environmental programs requiring specialized programmatic knowledge; maintains logs; manages inspection data; maintains electronic and hard copy files. Answers inquiries from the public about a wide variety of environmental health issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Participates in quality improvement projects, quality assurance, strategic work plans, and emergency response. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and managing invoice system. Minimum Qualifications Requires high school graduation or GED equivalent. Requires one year of administrative support experience. Requires experience working with computers and the general public. SPECIAL REQUIREMENTS: New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safety of any person. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer and phone. May require occasional light lifting (up to 20 lbs.). Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region. Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses.
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Technology Support Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,674 per month, commensurate with qualifications and experience. The salary range for this classification is $4,912 to $12,124 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking a Technology Support Specialist to be responsible for assisting in the development and maintenance of the CalStateTEACH public and curriculum websites. This position will also support faculty professional development and creating educational technology curriculum and materials for candidates. Responsibilities Under the general direction of the Systemwide Director, CalStateTEACH , the Technology Support Specialist will perform duties as outlined below: Program Maintenance and Monitoring -Maintain accreditation sites. -Ensure all links are active. -Maintain and report examination data and any dashboards. -Retrieve examination data. -Organize and distribute date scores to directors. -Teacher performance expectation data collection. -Retrieve teacher performance expectation data from Learning Management System. -Monitor public and Learning Management System sites to ensure they are working properly. Supporting Faculty, Staff and Students -Collaborate with Lead Technology Specialist with ensuring all sites are operable. -Monitor help ticket system with the support of the lead technology specialist and curriculum specialist. -Collaborate with directors on faculty professional development on new technology ideas available in the field and train faculty and staff on how the technology might benefit staff and students. -Provide information and training on new education technology. -Support faculty and staff on any new education technology by providing additional training and answering questions. -Support Lead Technology Specialist on any issues that may arise. -Organize and distribute data to directors. -Respond to faculty, staff and students’ requests for website and technology assistance. -Organize Title II data for Systemwide Director. -Prepare data reports for directors. Technology Support -Create link to Google Spaces to Learning Management System each term. -Create link to Google calendar to Learning Management Systems each term. -Maintain CalStateTEACH YouTube Channel. -Upload new videos. -Ensure links are active to YouTube and other videos. -Make sure Vimeo links are active. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university with an emphasis in information technology or related discipline; and a minimum of 2 to 4 years experience with related work; or equivalent combination of education and experience is required. -Master’s degree preferred. -Understanding of Amazon Web Services. -Experience with designing web-based learning management systems and website security. -Thorough knowledge of HTML, CSS. -Knowledge of Phyton, NodeJS, SSH, Certbot, and Let’s Encrypt. -Experience producing websites and advanced data-based-backed web applications. -Experience with Twilio REST, API, Google Docs and Google Drive API. -Knowledge of Unix, NT and iOS operating systems. -Understanding of Linux and Microsoft operating systems. -Able to work independently. -Strong organizational and interpersonal skills. -Able to set workload priorities and take initiative for projects. -Strong oral and written communication skills. -Flexibility. Application Period Priority consideration will be given to candidates who apply by July 19, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jul 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 06, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Technology Support Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,674 per month, commensurate with qualifications and experience. The salary range for this classification is $4,912 to $12,124 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking a Technology Support Specialist to be responsible for assisting in the development and maintenance of the CalStateTEACH public and curriculum websites. This position will also support faculty professional development and creating educational technology curriculum and materials for candidates. Responsibilities Under the general direction of the Systemwide Director, CalStateTEACH , the Technology Support Specialist will perform duties as outlined below: Program Maintenance and Monitoring -Maintain accreditation sites. -Ensure all links are active. -Maintain and report examination data and any dashboards. -Retrieve examination data. -Organize and distribute date scores to directors. -Teacher performance expectation data collection. -Retrieve teacher performance expectation data from Learning Management System. -Monitor public and Learning Management System sites to ensure they are working properly. Supporting Faculty, Staff and Students -Collaborate with Lead Technology Specialist with ensuring all sites are operable. -Monitor help ticket system with the support of the lead technology specialist and curriculum specialist. -Collaborate with directors on faculty professional development on new technology ideas available in the field and train faculty and staff on how the technology might benefit staff and students. -Provide information and training on new education technology. -Support faculty and staff on any new education technology by providing additional training and answering questions. -Support Lead Technology Specialist on any issues that may arise. -Organize and distribute data to directors. -Respond to faculty, staff and students’ requests for website and technology assistance. -Organize Title II data for Systemwide Director. -Prepare data reports for directors. Technology Support -Create link to Google Spaces to Learning Management System each term. -Create link to Google calendar to Learning Management Systems each term. -Maintain CalStateTEACH YouTube Channel. -Upload new videos. -Ensure links are active to YouTube and other videos. -Make sure Vimeo links are active. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university with an emphasis in information technology or related discipline; and a minimum of 2 to 4 years experience with related work; or equivalent combination of education and experience is required. -Master’s degree preferred. -Understanding of Amazon Web Services. -Experience with designing web-based learning management systems and website security. -Thorough knowledge of HTML, CSS. -Knowledge of Phyton, NodeJS, SSH, Certbot, and Let’s Encrypt. -Experience producing websites and advanced data-based-backed web applications. -Experience with Twilio REST, API, Google Docs and Google Drive API. -Knowledge of Unix, NT and iOS operating systems. -Understanding of Linux and Microsoft operating systems. -Able to work independently. -Strong organizational and interpersonal skills. -Able to set workload priorities and take initiative for projects. -Strong oral and written communication skills. -Flexibility. Application Period Priority consideration will be given to candidates who apply by July 19, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jul 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Butte-Glenn Community College
Oroville, California, United States
Description Alternate Media Support Specialist CSEA Range 21 ; Full -time/Non-Exempt 40 hours per week; 12 months per year Tentative First Interviews: August 21-22 2024 (Zoom) Tentative Second Interviews: Week of August 28, 2024 (In Person) Anticipated Start Date: October 1, 2024 Application Tips for Success Additional Resources : About Butte College Relocation Incentive Housing Resources Benefits Telecommute Work Travel Reimbursement for Interviews Working Remotely - Some classifications may have the ability to work remotely or within a hybrid schedule. POSITION HIGHLIGHTS: The Butte College Disabled Student Program & Services (DSPS) department is seeking to hire an Alternate Media Support Specialist. The goal of DSPS is to provide equitable access to educational, vocational, social programs and accommodations to empower and uplift students with disabilities. This position will provide alternate media for students in the classroom environment and technical assistance to ensure all legal requirements are met in serving students with disabilities. The work location is at the Main Campus in Oroville, CA. The work schedule is Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 12:00 p.m. Over the summer the schedule changes to Monday through Thursday, 7:00 a.m. to 5:00 p.m. with Friday off. Butte-Glenn Community College District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Butte-Glenn Community College District will provide reasonable accommodation to qualified individuals. Butte-Glenn Community College District encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer. REPRESENTATIVE DUTIES, MINIMUM QUALIFICATIONS, DESIRED QUALIFICATIONS: Please visit the class specification to see the representative duties, minimum qualifications, desired qualifications, and other requirements of the position. DIVERSITY QUALIFICATION: Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. APPLICATION INSTRUCTIONS: All applicants, including current Butte College employees, must submit all required documents with the online application in order to move forward in the recruitment process. REQUIRED ATTACHMENTS: Resume or Vita Diversity Essay: The Butte-Glenn Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. In your Diversity Essay , please describe your skills, education, professional development, community involvement, and professional experience working with these diverse groups. REQUIRED UPON HIRE: Transcripts of Academic Work: Official transcripts will be required upon hire. All offers of employment are contingent upon the submission of official transcripts showing completion of the degree. NOTE: Transcripts are not a required attachment during the application process. Foreign Transcripts: If you have foreign transcripts, you must include a U.S. evaluation and translation. Please contact the Office of Human Resources for a list of agencies providing this service or visit our website . Equivalency: If the position has an education equivalency component within the minimum qualifications and you are applying under equivalency, transcripts will not be required. PRE-EMPLOYMENT REQUIREMENTS: The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. Education Code § 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that he or she is free of active tuberculosis. As a condition of employment, the District requires that you provide fingerprints prior to beginning work. You may be fingerprinted at Butte College Human Resources by appointment, or you may be fingerprinted at another agency. Should you be fingerprinted at another agency, the rolling fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility at the time of printing. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position. The District offers a comprehensive benefits package for employees/family members: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Income Protection, contribution to the Public Employees Retirement System (PERS) or State Teachers' Retirement System (STRS), 403b and 457tax shelter retirement plan, accrued vacation days and sick days. For more information please click on the link below. Fringe Benefit Summary Closing Date/Time: 8/5/2024 11:59 PM Pacific
Jul 04, 2024
Full Time
Description Alternate Media Support Specialist CSEA Range 21 ; Full -time/Non-Exempt 40 hours per week; 12 months per year Tentative First Interviews: August 21-22 2024 (Zoom) Tentative Second Interviews: Week of August 28, 2024 (In Person) Anticipated Start Date: October 1, 2024 Application Tips for Success Additional Resources : About Butte College Relocation Incentive Housing Resources Benefits Telecommute Work Travel Reimbursement for Interviews Working Remotely - Some classifications may have the ability to work remotely or within a hybrid schedule. POSITION HIGHLIGHTS: The Butte College Disabled Student Program & Services (DSPS) department is seeking to hire an Alternate Media Support Specialist. The goal of DSPS is to provide equitable access to educational, vocational, social programs and accommodations to empower and uplift students with disabilities. This position will provide alternate media for students in the classroom environment and technical assistance to ensure all legal requirements are met in serving students with disabilities. The work location is at the Main Campus in Oroville, CA. The work schedule is Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 12:00 p.m. Over the summer the schedule changes to Monday through Thursday, 7:00 a.m. to 5:00 p.m. with Friday off. Butte-Glenn Community College District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Butte-Glenn Community College District will provide reasonable accommodation to qualified individuals. Butte-Glenn Community College District encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer. REPRESENTATIVE DUTIES, MINIMUM QUALIFICATIONS, DESIRED QUALIFICATIONS: Please visit the class specification to see the representative duties, minimum qualifications, desired qualifications, and other requirements of the position. DIVERSITY QUALIFICATION: Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. APPLICATION INSTRUCTIONS: All applicants, including current Butte College employees, must submit all required documents with the online application in order to move forward in the recruitment process. REQUIRED ATTACHMENTS: Resume or Vita Diversity Essay: The Butte-Glenn Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. In your Diversity Essay , please describe your skills, education, professional development, community involvement, and professional experience working with these diverse groups. REQUIRED UPON HIRE: Transcripts of Academic Work: Official transcripts will be required upon hire. All offers of employment are contingent upon the submission of official transcripts showing completion of the degree. NOTE: Transcripts are not a required attachment during the application process. Foreign Transcripts: If you have foreign transcripts, you must include a U.S. evaluation and translation. Please contact the Office of Human Resources for a list of agencies providing this service or visit our website . Equivalency: If the position has an education equivalency component within the minimum qualifications and you are applying under equivalency, transcripts will not be required. PRE-EMPLOYMENT REQUIREMENTS: The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. Education Code § 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that he or she is free of active tuberculosis. As a condition of employment, the District requires that you provide fingerprints prior to beginning work. You may be fingerprinted at Butte College Human Resources by appointment, or you may be fingerprinted at another agency. Should you be fingerprinted at another agency, the rolling fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility at the time of printing. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position. The District offers a comprehensive benefits package for employees/family members: Health, Dental, Vision, Life Insurance, Employee Assistance Program, Income Protection, contribution to the Public Employees Retirement System (PERS) or State Teachers' Retirement System (STRS), 403b and 457tax shelter retirement plan, accrued vacation days and sick days. For more information please click on the link below. Fringe Benefit Summary Closing Date/Time: 8/5/2024 11:59 PM Pacific
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within the ServiceNow platform in incident assignment, tracking, and completion of assigned tasks. The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. This work is carried out throughout the library and other departments which are supported. This will include Windows, Mac and Chrome OS support, creation and deployment of desktop images, hardware and peripheral repair and troubleshooting of software issues. Duties also include creating and modifying windows group policies and ensuring systems are secured and patched as needed. The incumbent should have experience with help desk ticketing software for tracking and reporting incidents. SDSU has a diverse population of students, faculty, and staff. It is expected that the incumbent can communicate with an ethnically and culturally diverse campus community. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Information Technology and Digital Initiatives (ITDI) Unit is responsible for providing technology services to Students, Faculty and Staff within the University Library and Academic Affairs. ITDI is comprised of the following workgroups: End-User services, Servers and applications, Student Computing Hub, 24/7 Student Area, and Digital Collections. The ITDI Division is a team of approximately 65 student employees and 12 professionals who develop and deliver innovative information technology services for teaching, learning and research. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. As a Hispanic-Serving Institution located on the traditional lands of the indigenous Kumeyaay people, San Diego State University Library is deeply committed to supporting our diverse population of students, faculty, and staff. We strive to honor the broadest range of intersectional identities and diverse social and historical experiences expressed across our campus and pay particular attention to the myriad forms of structural, systemic, and historic oppression that impact our campus community. We are an organization of information professionals dedicated to empowering others to access, interpret, and create knowledge that encourages evidence-based analysis and respectful scholarly debate. We do this by intentionally developing a vibrant collection of print and electronic resources and unique special collections that reflect and amplify the diversity of SDSU. Our collection spans a spectrum of scholarly perspectives and disciplines. Per the American Libraries Association’s Library Bill of Rights , we support intellectual freedom within an environment of academic freedom and neither censor nor limit access to information while protecting the privacy of our users. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU’s teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. We strive to make the library welcoming and accessible to everyone, including members of the public. We intentionally create physical and virtual environments that provide a sense of belonging for all, from the people who greet our community members, to our graphics, informational messages, artwork, furnishings, and facilities. We invest in our employees through practices that advance diversity in hiring, retention, and promotion. We mentor each other and our student assistants in exploring career opportunities in libraries and celebrate the range of experiences, training, and expertise that we all bring to our positions. We encourage our colleagues to develop cultural competencies so that the Library “reflects the diverse communities we serve.” We believe that the library is the heart of the university, and we work tirelessly to make sure the SDSU Library continues to be a site of equity, diversity, and inclusion. For more information regarding the University Library, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Creative Cloud applications. Experience with MS 365 end user products, Apple and Windows Operating Systems, Active Directory and Group Policy. (MS Intune, Entra and security center) Experience with Microsoft Intune device management. Experience with common software application packages, equipment platforms, database systems and sources, and training methods. Experience with centralized desktop anti-malware systems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,393 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 -$ 12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 6, 2024. To receive full consideration, apply by June 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Position Summary The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within the ServiceNow platform in incident assignment, tracking, and completion of assigned tasks. The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. This work is carried out throughout the library and other departments which are supported. This will include Windows, Mac and Chrome OS support, creation and deployment of desktop images, hardware and peripheral repair and troubleshooting of software issues. Duties also include creating and modifying windows group policies and ensuring systems are secured and patched as needed. The incumbent should have experience with help desk ticketing software for tracking and reporting incidents. SDSU has a diverse population of students, faculty, and staff. It is expected that the incumbent can communicate with an ethnically and culturally diverse campus community. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Information Technology and Digital Initiatives (ITDI) Unit is responsible for providing technology services to Students, Faculty and Staff within the University Library and Academic Affairs. ITDI is comprised of the following workgroups: End-User services, Servers and applications, Student Computing Hub, 24/7 Student Area, and Digital Collections. The ITDI Division is a team of approximately 65 student employees and 12 professionals who develop and deliver innovative information technology services for teaching, learning and research. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. As a Hispanic-Serving Institution located on the traditional lands of the indigenous Kumeyaay people, San Diego State University Library is deeply committed to supporting our diverse population of students, faculty, and staff. We strive to honor the broadest range of intersectional identities and diverse social and historical experiences expressed across our campus and pay particular attention to the myriad forms of structural, systemic, and historic oppression that impact our campus community. We are an organization of information professionals dedicated to empowering others to access, interpret, and create knowledge that encourages evidence-based analysis and respectful scholarly debate. We do this by intentionally developing a vibrant collection of print and electronic resources and unique special collections that reflect and amplify the diversity of SDSU. Our collection spans a spectrum of scholarly perspectives and disciplines. Per the American Libraries Association’s Library Bill of Rights , we support intellectual freedom within an environment of academic freedom and neither censor nor limit access to information while protecting the privacy of our users. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU’s teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. We strive to make the library welcoming and accessible to everyone, including members of the public. We intentionally create physical and virtual environments that provide a sense of belonging for all, from the people who greet our community members, to our graphics, informational messages, artwork, furnishings, and facilities. We invest in our employees through practices that advance diversity in hiring, retention, and promotion. We mentor each other and our student assistants in exploring career opportunities in libraries and celebrate the range of experiences, training, and expertise that we all bring to our positions. We encourage our colleagues to develop cultural competencies so that the Library “reflects the diverse communities we serve.” We believe that the library is the heart of the university, and we work tirelessly to make sure the SDSU Library continues to be a site of equity, diversity, and inclusion. For more information regarding the University Library, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Creative Cloud applications. Experience with MS 365 end user products, Apple and Windows Operating Systems, Active Directory and Group Policy. (MS Intune, Entra and security center) Experience with Microsoft Intune device management. Experience with common software application packages, equipment platforms, database systems and sources, and training methods. Experience with centralized desktop anti-malware systems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,393 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 -$ 12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 6, 2024. To receive full consideration, apply by June 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CERTIFIED PEER SUPPORT SPECIALIST (Mental Health Worker III) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The first round of consideration is Wednesday, June 5, 2024 The open eligible list established by this recruitment will be used to fill current and future Certified Peer Support Specialist (Mental Health Worker III) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, and Forensics and Justice Involved. These Service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health-Crisis Assessment Team (CAT), Psychiatric Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. THE OPPORTUNITIES The immediate vacancies are within the Crisis Assessment Team (CAT) program. The Certified Peer Support Specialist (Mental Health Worker III) assigned to CAT will serve as a Client or Family Peer Support Specialist and will be responsible for providing peer support, crisis intervention and assistance to individuals experiencing a behavioral health crisis. The Certified Peer Support Specialist will respond to all populations to include Children & Youth, and Adults & Older Adults. When responding to Children and Youth crisis calls the Certified Peer Support Specialist will serve as a Parent or Youth Partner. As a Parent Partner, they will work with youth and their families providing peer support services which may include helping the parent or guardian understand and navigate the crisis such as accessing mental health services and community resources. Referrals and linkages to resources, transportation support, and other related duties will also be provided during the crisis. The Certified Peer Support Specialist collaborates with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians. They will play a critical role in supporting individuals experiencing behavioral health crisis by offering peer support, sharing lived experience and assisting in de-escalating crisis situations. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must be a Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist clients and their family members with their recovery journey. A past or current client of mental health services As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Providing support to an adult family member in mental health recovery Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to clients Understanding and utilizing crisis protocols to help client manage acute episodes of behavioral, emotional, and psychological distress Managing crises by de-escalating the crisis, conducting non-clinical assessment services and interventions, and providing advocacy and support Assisting clients in developing and activating self-management plans, psychiatric advance directives, relapse prevention strategies, and crisis prevention strategies Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers (Children & Youth) and team members in recovery principles, modeling and providing consultations Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs and assist in the development and implementation of crisis safety plans. Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help Oral Communication | Listening Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Using respectful, person-centered, recovery-oriented language in written and verbal interactions with clients, their family members, community members, and others Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varying style and tone to fit the purpose and audience Picking up on nuances in tone and meaning and attentive to non-verbal cues and body language Maintaining confidentiality of clients, records, and information Customer Focus | Teamwork Providing personalized peer support Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals Developing and assessing recovery goals; help remove barriers to access Providing reassurance to clients in distress or crises MINIMUM QUALIFICATIONS Click here to learn more about minimum qualifications for Mental Health Worker III. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients and their family members in the field experiencing elevated emotional states and experiencing behavioral health crisis. The position is primarily field based, responding to behavioral health crisis in various settings such as home, schools and the community. The position involves shift work, which could include weekends and evenings to ensure round the clock support for individuals in crisis. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. The competencies being assessed are as follows: Professional & Technical Expertise (17.71%) Building & Maintaining Relationships (17.71%) Oral Communication (17.71%) Listening (17.25%) Customer Focus (15.20%) Teamwork (14.43%) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION CERTIFIED PEER SUPPORT SPECIALIST (Mental Health Worker III) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The first round of consideration is Wednesday, June 5, 2024 The open eligible list established by this recruitment will be used to fill current and future Certified Peer Support Specialist (Mental Health Worker III) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, and Forensics and Justice Involved. These Service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health-Crisis Assessment Team (CAT), Psychiatric Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. THE OPPORTUNITIES The immediate vacancies are within the Crisis Assessment Team (CAT) program. The Certified Peer Support Specialist (Mental Health Worker III) assigned to CAT will serve as a Client or Family Peer Support Specialist and will be responsible for providing peer support, crisis intervention and assistance to individuals experiencing a behavioral health crisis. The Certified Peer Support Specialist will respond to all populations to include Children & Youth, and Adults & Older Adults. When responding to Children and Youth crisis calls the Certified Peer Support Specialist will serve as a Parent or Youth Partner. As a Parent Partner, they will work with youth and their families providing peer support services which may include helping the parent or guardian understand and navigate the crisis such as accessing mental health services and community resources. Referrals and linkages to resources, transportation support, and other related duties will also be provided during the crisis. The Certified Peer Support Specialist collaborates with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians. They will play a critical role in supporting individuals experiencing behavioral health crisis by offering peer support, sharing lived experience and assisting in de-escalating crisis situations. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must be a Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist clients and their family members with their recovery journey. A past or current client of mental health services As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Providing support to an adult family member in mental health recovery Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to clients Understanding and utilizing crisis protocols to help client manage acute episodes of behavioral, emotional, and psychological distress Managing crises by de-escalating the crisis, conducting non-clinical assessment services and interventions, and providing advocacy and support Assisting clients in developing and activating self-management plans, psychiatric advance directives, relapse prevention strategies, and crisis prevention strategies Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers (Children & Youth) and team members in recovery principles, modeling and providing consultations Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs and assist in the development and implementation of crisis safety plans. Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help Oral Communication | Listening Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Using respectful, person-centered, recovery-oriented language in written and verbal interactions with clients, their family members, community members, and others Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varying style and tone to fit the purpose and audience Picking up on nuances in tone and meaning and attentive to non-verbal cues and body language Maintaining confidentiality of clients, records, and information Customer Focus | Teamwork Providing personalized peer support Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals Developing and assessing recovery goals; help remove barriers to access Providing reassurance to clients in distress or crises MINIMUM QUALIFICATIONS Click here to learn more about minimum qualifications for Mental Health Worker III. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients and their family members in the field experiencing elevated emotional states and experiencing behavioral health crisis. The position is primarily field based, responding to behavioral health crisis in various settings such as home, schools and the community. The position involves shift work, which could include weekends and evenings to ensure round the clock support for individuals in crisis. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. The competencies being assessed are as follows: Professional & Technical Expertise (17.71%) Building & Maintaining Relationships (17.71%) Oral Communication (17.71%) Listening (17.25%) Customer Focus (15.20%) Teamwork (14.43%) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
ELITE Scholars Student Support Specialist Indian Tribal and Education Personnel Program (ITEPP) Job #535212 First Review: Friday, March 22, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535212) Student Services Professional IA or IB or Student Services Professional II, ELITE Scholars Student Support Specialist, Hiring Range: SSP IA $3,764 - $3,952 monthly, SSP IB $4,066 - $4,269 monthly, SSP II $4,610 - $4,841 monthly. This is a full-time, benefited, non-exempt for SPP IA and IB, exempt for SSP II, 12-month pay plan, permanent position, with a one-year probationary period in the Indian Tribal and Educational Personnel Program (ITEPP). This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the ELITE Scholars Student Support Specialist will implement structured mentoring program, activities, case management, and assist with lead oversight of student staff. With the assistance of two lead mentors, the ELITE Scholars Student Support Specialist will train peer-mentors and lead a mentoring program designed to support outreach efforts to prospective, transfer, and high school students with a special attention to the Native American Population. This position will work with the local California Community College to strengthen the transfer bridge between College of the Redwoods and Cal Poly Humboldt for former foster youth (ffy). The ELITE Scholars Student Support Specialist is responsible for a variety of work assignments and duties which support current Cal Poly Humboldt ELITE Scholars and outreach to community foster youth. The incumbent provides and supports students through wraparound supports to connecting them to campus and community resources. The incumbent develops and/or refers students to social, cultural, and academic activities designed to build peer community and mentorship, which leads to the academic success, persistence, and graduation of FFY. The incumbent works closely with university staff and faculty across campus as well as off-campus liaisons in order to accomplish program goals. Evening and weekend hours sometimes required. Key Responsibilities: Caseload Management (Supporting current Foster Youth to develop mentoring program and training) - 50% Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the incumbent provides referrals to students and assists them in developing a plan of support services appropriate to their needs; monitors utilization of support services and outcomes. Provides assessment and referral for an assigned caseload of FFY program students and other identified at-risk students for intervention and referral services: Academic Assessment & Referral: Provides structured mentoring program that reviews academic readiness for college; reviews progress in completing academic requirements; assists students in clarifying and planning academic goals; assesses academic engagement and provides supplementary assistance in developing and monitoring time-management, organization, progress, and time-on-task as appropriate for college success. Provides information on university regulations, procedures, and deadline dates. Financial Aid Assessment and Referral: Assists students in understanding their financial aid opportunities; provides information regarding a wide range of federal and state aid programs, regulations, application processes, and eligibility. Explores alternative aid sources available for many FFY and refers when appropriate. Provides basic assistance with financial aid applications and timelines. Interpersonal & Developmental Assessment & Referral: Provides coaching and referral in basic communication skills, developing positive goals and strategies for personal success. Other Assessment and Referral: Provides information on cultural and social activities. Information Dissemination, Reporting and Documentation - 20% Maintains complete and accurate records on students served, specific services provided, and referrals. Prepares written reports regarding the student population, services, referrals, and persistence/graduation outcomes annually, and upon request. Social, Cultural, and Academic Activities - 20% Identifies social, cultural, and academic activities planned on campus and conducts targeted promotion to FFY and other students to encourage their participation in these events. Also assists or serves as the campus advisor for the FFY student club, ELITE (Excelling and Living Independently Through Education). Plans and organizes social, cultural, and/or academic activities that directly address unmet needs common among FFY and which have a direct and negative impact on student success or academic progress. Promotes peer mentoring, providing guidance and direction for effective peer networking and mentorship, which may include communication skills, planning, organization, resource acquisition, and evaluation of outcomes. Coordination with offices and other duties - 5% Consults regularly with the director and lead mentoring staff to coordinate outreach and services for FFY. Consults each term, at minimum, with director in regard to individual and general academic support needs of FFY in the community. Acts as an advocate for FFY. Identifies institutional barriers and designs appropriate interventions and solutions, in coordination with the ELITE Scholars director. Participates in university wide programming, including social, cultural, and educational activities, as appropriate to the assigned work. Other duties as assigned - 5% Knowledge and Abilities Associated with this Position Include: SSP IA: Working knowledge of the basic principles of individual and group behavior. Research and observation techniques for the purpose of recording, classifying, and interpreting factual information. And the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Participate in and contribute to group meetings, conferences and interviews. Clearly express ideas and recommendations orally. Write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty. SSP IB: Working knowledge of the methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned. Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes, and socioeconomic backgrounds. Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures and activities of El Centro management, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques. General knowledge of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretative information through interviews. Ability to reason logically. Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. And, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes and socioeconomic backgrounds. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements above. Minimum Qualifications: SSP IA: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. SSP IB: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to one year of experience in professional student services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. SSP II: Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Demonstrated two years of professional experience working with foster youth and diverse communities. Strong communication skills, both written and oral. Trauma informed background and training Skills in social advocacy and policy making regarding at risk youth Understanding of ethical boundaries in regard to social services Compassion and empathy skills Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review Friday, March 22, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: SSP IA or IB - 3079, or SSP II - 3082 Publication Date: March 8, 2024 Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
ELITE Scholars Student Support Specialist Indian Tribal and Education Personnel Program (ITEPP) Job #535212 First Review: Friday, March 22, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535212) Student Services Professional IA or IB or Student Services Professional II, ELITE Scholars Student Support Specialist, Hiring Range: SSP IA $3,764 - $3,952 monthly, SSP IB $4,066 - $4,269 monthly, SSP II $4,610 - $4,841 monthly. This is a full-time, benefited, non-exempt for SPP IA and IB, exempt for SSP II, 12-month pay plan, permanent position, with a one-year probationary period in the Indian Tribal and Educational Personnel Program (ITEPP). This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the ELITE Scholars Student Support Specialist will implement structured mentoring program, activities, case management, and assist with lead oversight of student staff. With the assistance of two lead mentors, the ELITE Scholars Student Support Specialist will train peer-mentors and lead a mentoring program designed to support outreach efforts to prospective, transfer, and high school students with a special attention to the Native American Population. This position will work with the local California Community College to strengthen the transfer bridge between College of the Redwoods and Cal Poly Humboldt for former foster youth (ffy). The ELITE Scholars Student Support Specialist is responsible for a variety of work assignments and duties which support current Cal Poly Humboldt ELITE Scholars and outreach to community foster youth. The incumbent provides and supports students through wraparound supports to connecting them to campus and community resources. The incumbent develops and/or refers students to social, cultural, and academic activities designed to build peer community and mentorship, which leads to the academic success, persistence, and graduation of FFY. The incumbent works closely with university staff and faculty across campus as well as off-campus liaisons in order to accomplish program goals. Evening and weekend hours sometimes required. Key Responsibilities: Caseload Management (Supporting current Foster Youth to develop mentoring program and training) - 50% Under the lead work direction of the Indian Tribal and Educational Personnel Program (ITEPP) Coordinator, the incumbent provides referrals to students and assists them in developing a plan of support services appropriate to their needs; monitors utilization of support services and outcomes. Provides assessment and referral for an assigned caseload of FFY program students and other identified at-risk students for intervention and referral services: Academic Assessment & Referral: Provides structured mentoring program that reviews academic readiness for college; reviews progress in completing academic requirements; assists students in clarifying and planning academic goals; assesses academic engagement and provides supplementary assistance in developing and monitoring time-management, organization, progress, and time-on-task as appropriate for college success. Provides information on university regulations, procedures, and deadline dates. Financial Aid Assessment and Referral: Assists students in understanding their financial aid opportunities; provides information regarding a wide range of federal and state aid programs, regulations, application processes, and eligibility. Explores alternative aid sources available for many FFY and refers when appropriate. Provides basic assistance with financial aid applications and timelines. Interpersonal & Developmental Assessment & Referral: Provides coaching and referral in basic communication skills, developing positive goals and strategies for personal success. Other Assessment and Referral: Provides information on cultural and social activities. Information Dissemination, Reporting and Documentation - 20% Maintains complete and accurate records on students served, specific services provided, and referrals. Prepares written reports regarding the student population, services, referrals, and persistence/graduation outcomes annually, and upon request. Social, Cultural, and Academic Activities - 20% Identifies social, cultural, and academic activities planned on campus and conducts targeted promotion to FFY and other students to encourage their participation in these events. Also assists or serves as the campus advisor for the FFY student club, ELITE (Excelling and Living Independently Through Education). Plans and organizes social, cultural, and/or academic activities that directly address unmet needs common among FFY and which have a direct and negative impact on student success or academic progress. Promotes peer mentoring, providing guidance and direction for effective peer networking and mentorship, which may include communication skills, planning, organization, resource acquisition, and evaluation of outcomes. Coordination with offices and other duties - 5% Consults regularly with the director and lead mentoring staff to coordinate outreach and services for FFY. Consults each term, at minimum, with director in regard to individual and general academic support needs of FFY in the community. Acts as an advocate for FFY. Identifies institutional barriers and designs appropriate interventions and solutions, in coordination with the ELITE Scholars director. Participates in university wide programming, including social, cultural, and educational activities, as appropriate to the assigned work. Other duties as assigned - 5% Knowledge and Abilities Associated with this Position Include: SSP IA: Working knowledge of the basic principles of individual and group behavior. Research and observation techniques for the purpose of recording, classifying, and interpreting factual information. And the techniques and methods of interviewing. Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Participate in and contribute to group meetings, conferences and interviews. Clearly express ideas and recommendations orally. Write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty. SSP IB: Working knowledge of the methods and problems of organization and program management. Working knowledge of research and interviewing techniques. Working knowledge of the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned. Working knowledge of the basic principles, practices, and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes, and socioeconomic backgrounds. Ability to interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Ability to present clear and concise information orally and in written reports. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP II: Working knowledge of the practices, procedures and activities of El Centro management, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques. General knowledge of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretative information through interviews. Ability to reason logically. Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. And, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned including demonstrated ability to interact and communicate with foster youth from diverse communities, which includes but is not limited to, ethnicity, tribes and socioeconomic backgrounds. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements above. Minimum Qualifications: SSP IA: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. SSP IB: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to one year of experience in professional student services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. SSP II: Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed below may be substituted for the required education on a year-for-year basis. Experience: Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Demonstrated two years of professional experience working with foster youth and diverse communities. Strong communication skills, both written and oral. Trauma informed background and training Skills in social advocacy and policy making regarding at risk youth Understanding of ethical boundaries in regard to social services Compassion and empathy skills Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review Friday, March 22, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: SSP IA or IB - 3079, or SSP II - 3082 Publication Date: March 8, 2024 Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The Administrative Support Specialist reports to the Manager, Bus Maintenance and provides clerical and administrative support for the San Mateo County Transit District (SamTrans). Essential Functions & Duties Provide clerical, administrative, and data entry support. Collect, review, and analyze data; prepare reports, charts, budgets and other presentation materials, take meeting minutes, and prepare written reports. Schedule, coordinate, and maintain calendar appointments and department meetings. Coordinate office and/or departmental operations. Examples of Essential Duties: Type memos, letters, and other correspondence. Answer telephones, take and distributes messages. Sort and distributes mail. Make copies; send, receive and distribute faxes Maintain bulletin boards. Maintain and update files, and records. Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Collect and assemble statistical data and generate reports. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: High School Diploma or GED equivalent. Three years of full-time Admin Assistant experience. PREFERRED QUALIFICATIONS Proficient in Microsoft 365 (Word, Excel, OneDrive, and Teams) Communicate effectively with staff and other departments. Good written and communication skills. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 7/28/2024 11:59 PM Pacific
Jul 06, 2024
Full Time
General The Administrative Support Specialist reports to the Manager, Bus Maintenance and provides clerical and administrative support for the San Mateo County Transit District (SamTrans). Essential Functions & Duties Provide clerical, administrative, and data entry support. Collect, review, and analyze data; prepare reports, charts, budgets and other presentation materials, take meeting minutes, and prepare written reports. Schedule, coordinate, and maintain calendar appointments and department meetings. Coordinate office and/or departmental operations. Examples of Essential Duties: Type memos, letters, and other correspondence. Answer telephones, take and distributes messages. Sort and distributes mail. Make copies; send, receive and distribute faxes Maintain bulletin boards. Maintain and update files, and records. Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Collect and assemble statistical data and generate reports. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: High School Diploma or GED equivalent. Three years of full-time Admin Assistant experience. PREFERRED QUALIFICATIONS Proficient in Microsoft 365 (Word, Excel, OneDrive, and Teams) Communicate effectively with staff and other departments. Good written and communication skills. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 7/28/2024 11:59 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Administrative Support Specialist Classification Title: Administrative Support Coordinator II Posting Details Priority Application Deadline (Posting will remain open until filled): Tuesday, August 6, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Chief of Operations in the Office of the VP/CFO, the incumbent of this position will be responsible for various administrative support functions for the division of Administration and Business Affairs. As a resource person, the incumbent must be knowledgeable of a broad range of functions and procedures within the office and across the division. As needed, the incumbent will report to different ABA departments, depending on workload and personnel needs. As such, this position requires strong organizational and interpersonal skills, the ability to work independently without direct supervision, the ability to communicate effectively, orally and in writing, the ability to multi-task, and work well in a team environment. The incumbent should be knowledgeable and familiar with the university to be capable of referring individuals to the appropriate administrator(s) or office. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $22.30 per hour -$25.00 per hour; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $22.30 per hour - $36.55 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Temporary Time Base : Hourly-Intermittent Pay Plan : 12 months Work Hours : On-site. As requested Monday - Friday between the hours of 8:00 a.m. - 5:00 p.m. As needed, the incumbent will report to different ABA departments, depending on workload and personnel needs. Hourly-intermittent employees in CSUEU-represented classifications are limited to 1000 hours per fiscal year. Department Information Administration and Business Affairs (ABA) at Sacramento State is one of the University's chief support divisions, providing integrated and comprehensive administrative, business, financial, operational, and logistical support services to students, faculty, and staff. The Office of the Vice President/CFO provides support to enhance, facilitate, and inform the decision making process of the VP/CFO and his executive team. https://www.csus.edu/administration-business-affairs/operations/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position. General Knowledge/Skills/Abilities: 1. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. 2. Thorough mastery of English grammar, punctuation, and spelling. 3. Expertise in using office software packages, technology, and systems. 4. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. 5. Ability to troubleshoot most office administration problems and respond to general inquiries and requests related to work area. 6. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. 7. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. 8. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. 9. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. 10. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 11. Experience working in an institution of higher education. 12. Possess fundamental knowledge of enterprise applications such as CMS, Microsoft Teams, etc. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jul 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 24, 2024
Working Title: Administrative Support Specialist Classification Title: Administrative Support Coordinator II Posting Details Priority Application Deadline (Posting will remain open until filled): Tuesday, August 6, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Chief of Operations in the Office of the VP/CFO, the incumbent of this position will be responsible for various administrative support functions for the division of Administration and Business Affairs. As a resource person, the incumbent must be knowledgeable of a broad range of functions and procedures within the office and across the division. As needed, the incumbent will report to different ABA departments, depending on workload and personnel needs. As such, this position requires strong organizational and interpersonal skills, the ability to work independently without direct supervision, the ability to communicate effectively, orally and in writing, the ability to multi-task, and work well in a team environment. The incumbent should be knowledgeable and familiar with the university to be capable of referring individuals to the appropriate administrator(s) or office. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $22.30 per hour -$25.00 per hour; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $22.30 per hour - $36.55 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Temporary Time Base : Hourly-Intermittent Pay Plan : 12 months Work Hours : On-site. As requested Monday - Friday between the hours of 8:00 a.m. - 5:00 p.m. As needed, the incumbent will report to different ABA departments, depending on workload and personnel needs. Hourly-intermittent employees in CSUEU-represented classifications are limited to 1000 hours per fiscal year. Department Information Administration and Business Affairs (ABA) at Sacramento State is one of the University's chief support divisions, providing integrated and comprehensive administrative, business, financial, operational, and logistical support services to students, faculty, and staff. The Office of the Vice President/CFO provides support to enhance, facilitate, and inform the decision making process of the VP/CFO and his executive team. https://www.csus.edu/administration-business-affairs/operations/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position. General Knowledge/Skills/Abilities: 1. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. 2. Thorough mastery of English grammar, punctuation, and spelling. 3. Expertise in using office software packages, technology, and systems. 4. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. 5. Ability to troubleshoot most office administration problems and respond to general inquiries and requests related to work area. 6. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. 7. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. 8. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. 9. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. 10. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 11. Experience working in an institution of higher education. 12. Possess fundamental knowledge of enterprise applications such as CMS, Microsoft Teams, etc. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jul 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/17/24, 7/31/24, 8/28/24 (final) Level 1 - $ 5,564.52 - $7,100.92/month Level 2 - $6,432.75 - $8,211.06 /month The Information Technology Systems Support Specialist Level I/II performs a wide range of advanced system support duties in either a service desk or an applications/desktop/field environment, in order to provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications and/or provides effective specialized information technology support related to department specific applications. Examples of Knowledge and Abilities Knowledge of Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program Basic operational characteristics of local and wide area network systems Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation Policies, laws, rules and regulations governing the customer agency’s business process and the related automation systems—as required by some positions in this class Modern office procedures, methods, equipment and software such as word processing, electronic mail, and spreadsheet software Principles and practices of troubleshooting computer system hardware and software problems Process and workflow analysis Tools and test equipment used in the installation, maintenance and repair of information systems Basic principles and practices of technical network administration Principles and practices of customer service Principles and techniques of training and training evaluation Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of records and data management Ability to Operate, maintain and perform repairs on information technology equipment and software Perform complex duties related to troubleshooting, configuring, performing diagnostic and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests Test and repair electronic equipment using appropriate tools Assess and resolve system use and application problems, prioritize and escalate unresolved issues to appropriate staff, and follow issues through to resolution Understand, interpret and apply procedures, laws, rules and regulations as they apply to the customer agency’s business processes—as required by some positions in this class Communicate technical information to a wide variety of users Assist in planning and evaluating new systems and equipment Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities Prepare and present training materials related to specialized hardware and/or software Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Independently evaluate work methods, procedures, and operational needs; identify and recommend appropriate solutions Learn and utilize specialized terminology applicable to specific assignments Read, comprehend and retain technical information on computer products and systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Employment Qualifications Minimum Qualifications Either: 1. Two (2) years of full-time paid experience performing operations or technical support work on a computer system, or an enterprise or client/server system involving responsibility for customer communications, problem research and resolution, program documentation methods, system performance monitoring and/or performing network functions. Or: 2. Three (3) years of full-time experience in a social services agency conducting public assistance eligibility determination using an automated system in a Human Services environment. At least one (1) year must have included responsibility for research and resolution of problems with cases in the automated eligibility determination system. Or: 3. A Certificate of Achievement, or higher, from an accredited college or university in Computer Science, Information Technology or other field closely related to the intent of the class Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/28/2024 5:00 PM Pacific
Jul 04, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/17/24, 7/31/24, 8/28/24 (final) Level 1 - $ 5,564.52 - $7,100.92/month Level 2 - $6,432.75 - $8,211.06 /month The Information Technology Systems Support Specialist Level I/II performs a wide range of advanced system support duties in either a service desk or an applications/desktop/field environment, in order to provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications and/or provides effective specialized information technology support related to department specific applications. Examples of Knowledge and Abilities Knowledge of Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program Basic operational characteristics of local and wide area network systems Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation Policies, laws, rules and regulations governing the customer agency’s business process and the related automation systems—as required by some positions in this class Modern office procedures, methods, equipment and software such as word processing, electronic mail, and spreadsheet software Principles and practices of troubleshooting computer system hardware and software problems Process and workflow analysis Tools and test equipment used in the installation, maintenance and repair of information systems Basic principles and practices of technical network administration Principles and practices of customer service Principles and techniques of training and training evaluation Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of records and data management Ability to Operate, maintain and perform repairs on information technology equipment and software Perform complex duties related to troubleshooting, configuring, performing diagnostic and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests Test and repair electronic equipment using appropriate tools Assess and resolve system use and application problems, prioritize and escalate unresolved issues to appropriate staff, and follow issues through to resolution Understand, interpret and apply procedures, laws, rules and regulations as they apply to the customer agency’s business processes—as required by some positions in this class Communicate technical information to a wide variety of users Assist in planning and evaluating new systems and equipment Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities Prepare and present training materials related to specialized hardware and/or software Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Independently evaluate work methods, procedures, and operational needs; identify and recommend appropriate solutions Learn and utilize specialized terminology applicable to specific assignments Read, comprehend and retain technical information on computer products and systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Employment Qualifications Minimum Qualifications Either: 1. Two (2) years of full-time paid experience performing operations or technical support work on a computer system, or an enterprise or client/server system involving responsibility for customer communications, problem research and resolution, program documentation methods, system performance monitoring and/or performing network functions. Or: 2. Three (3) years of full-time experience in a social services agency conducting public assistance eligibility determination using an automated system in a Human Services environment. At least one (1) year must have included responsibility for research and resolution of problems with cases in the automated eligibility determination system. Or: 3. A Certificate of Achievement, or higher, from an accredited college or university in Computer Science, Information Technology or other field closely related to the intent of the class Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 8/28/2024 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Three (3) years of education related to the job. Experience may substitute for education for up to (3) years. Licenses and Certifications Required: Valid Texas Driver’s License depending on assignment. Notes to Applicants Position Overview: Thank you for applying to this position, please note this is NOT a typical IT related position. This position will require you to have knowledge in physical security systems such as Access Control (Badge / ID readers), Intrusion Detection systems (perimeter breach of physical buildings) and surveillances system ( CCTV / video monitoring) You will install and maintain the security systems and program and maintain all equipment related to the security systems including desktop workstations, servers, and network infrastructure as needed. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Some of the competency areas for this job will be assessed through skills testing - specifically, your competency in Microsoft Excel, Outlook and Word - with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $28.85 - $36.06 Hours 7:00 a.m. - 4:00 p.m. Monday - Friday Job Close Date 07/30/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek 625 East 10th Street, Austin, TX Preferred Qualifications Preferred Experience: Experience using Genetec or similar Security Center Software Systems Experience with structured cabling concepts and principles, NEC cable listings and conduit standards, and NEC 300.21 Technical experience with network systems, desktop operating systems, user applications and system integration Experience with Access Control systems and devices Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interacts with end-users to provide technical support in response to application or system issues. Conducts and manages logging of issues, diagnoses and resolves problems and escalates problems to the appropriate level. Provides high-quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system. Provides the first level of contact and response to complex requests for general IT support. Conducts and manages the logging of issues and generation of trouble service requests. Diagnoses and resolves problems. Documents, tracks and monitors reported incidents to ensure timely resolution. Provides administrative support, such as updating user account information, unlocking accounts, and addressing password issues, as needed. Implements and monitors the use, privacy, and confidentiality policies. Installs, sets up, and configures user devices (desktop, notebooks, tablets, phones, printers, mobile, radios, etc.) and connections (network, telephony, communications, video conferencing) and provides guidance to the Technical Support team. Leads in all user provisioning activities, procurement, voice requests, and maintaining and monitoring all assets. Provides software support for Microsoft Windows, Microsoft Office, common desktop applications, and City/department-developed applications, including feature and function usage. Manages, monitors, and prioritizes daily flow within the service request case management system, and email and phone queues to meet service levels. Responsibilities- Supervision and/or Leadership Exercised: May provide technical leadership, work assignments, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments. Knowledge of developing and interpretating process flow diagrams, and overall network design and implementation. Knowledge of helpdesk ticketing systems, enterprise products, services or solutions, and service level agreements. Knowledge of software, hardware, and networking systems and best practices to support these systems. Ability to research to diagnose appropriate solutions, to follow standard procedures for escalation, and to prepare accurate and timely reports. Ability to multitask in an everchanging customer driven environment and manage several open issues at one time that span different levels of context. Ability to communicate effectively with customers and clients from issue initiation through to completion and follow up. Ability to anticipate, identify and define problems and seek root causes and to develop and implement practical and timely solutions. Ability to tailor questions and instructions to a customer’s competency level, communicate technical information to diverse audiences orally and in writing in an easily understood, authoritative and actionable manner and to document technical knowledge in the form of manuals and SOPs. Ability to assert ideas and persuade others to gain support across a matrixed organization. Ability to follow standard procedures for proper escalation of unresolved issues and follow through and resolve common issues with minimal direction Ability to comprehend requirements and make appropriate recommendations, sustaining communication with customers/departments/users until their issue is resolved. Ability to research to diagnose an appropriate solution, multitask and manage several open issues at one time, prepare accurate and timely reports. Skill in incident reporting, troubleshooting, and issue/ticket resolution. Skill in installation/configuration, documentation, process orientation, and testing to provide first-hand resolution to problems. Skill in customer feedback analysis, incident reporting, and troubleshooting. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires three (3) years of education related to the job. Experience may substitute for education up to three (3) years. Do you meet these minimum qualifications? Yes No * Do you have experience working with Genetec or similar access control, CCTV and intrusion detection systems, to include system programming, daily maintenance and system upgrades? Yes No * How many years of experience do you have working with Genetec or similar access control, CCTV and intrusion detection systems, to include system programming, daily maintenance and system upgrades? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * This position will be required to maintain the physical security systems in the field as well as desktop workstations, servers and network equipment. You will work on badge readers, door locking mechanisms, intrusion detection systems, such as gate and door contacts and video cameras mounted on poles and side of buildings. Are you willing to complete this type of task? Yes No * Do you have experience working with physical access control systems and the ability to program, install and maintain this type of equipment? Yes No * Do you have technical experience with network systems, desktop operating systems, user applications and system integrations? Yes No * How many years of technical experience do you have with network systems, desktop operating systems, user applications and system integrations? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
Jul 17, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Three (3) years of education related to the job. Experience may substitute for education for up to (3) years. Licenses and Certifications Required: Valid Texas Driver’s License depending on assignment. Notes to Applicants Position Overview: Thank you for applying to this position, please note this is NOT a typical IT related position. This position will require you to have knowledge in physical security systems such as Access Control (Badge / ID readers), Intrusion Detection systems (perimeter breach of physical buildings) and surveillances system ( CCTV / video monitoring) You will install and maintain the security systems and program and maintain all equipment related to the security systems including desktop workstations, servers, and network infrastructure as needed. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Some of the competency areas for this job will be assessed through skills testing - specifically, your competency in Microsoft Excel, Outlook and Word - with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $28.85 - $36.06 Hours 7:00 a.m. - 4:00 p.m. Monday - Friday Job Close Date 07/30/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek 625 East 10th Street, Austin, TX Preferred Qualifications Preferred Experience: Experience using Genetec or similar Security Center Software Systems Experience with structured cabling concepts and principles, NEC cable listings and conduit standards, and NEC 300.21 Technical experience with network systems, desktop operating systems, user applications and system integration Experience with Access Control systems and devices Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interacts with end-users to provide technical support in response to application or system issues. Conducts and manages logging of issues, diagnoses and resolves problems and escalates problems to the appropriate level. Provides high-quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system. Provides the first level of contact and response to complex requests for general IT support. Conducts and manages the logging of issues and generation of trouble service requests. Diagnoses and resolves problems. Documents, tracks and monitors reported incidents to ensure timely resolution. Provides administrative support, such as updating user account information, unlocking accounts, and addressing password issues, as needed. Implements and monitors the use, privacy, and confidentiality policies. Installs, sets up, and configures user devices (desktop, notebooks, tablets, phones, printers, mobile, radios, etc.) and connections (network, telephony, communications, video conferencing) and provides guidance to the Technical Support team. Leads in all user provisioning activities, procurement, voice requests, and maintaining and monitoring all assets. Provides software support for Microsoft Windows, Microsoft Office, common desktop applications, and City/department-developed applications, including feature and function usage. Manages, monitors, and prioritizes daily flow within the service request case management system, and email and phone queues to meet service levels. Responsibilities- Supervision and/or Leadership Exercised: May provide technical leadership, work assignments, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments. Knowledge of developing and interpretating process flow diagrams, and overall network design and implementation. Knowledge of helpdesk ticketing systems, enterprise products, services or solutions, and service level agreements. Knowledge of software, hardware, and networking systems and best practices to support these systems. Ability to research to diagnose appropriate solutions, to follow standard procedures for escalation, and to prepare accurate and timely reports. Ability to multitask in an everchanging customer driven environment and manage several open issues at one time that span different levels of context. Ability to communicate effectively with customers and clients from issue initiation through to completion and follow up. Ability to anticipate, identify and define problems and seek root causes and to develop and implement practical and timely solutions. Ability to tailor questions and instructions to a customer’s competency level, communicate technical information to diverse audiences orally and in writing in an easily understood, authoritative and actionable manner and to document technical knowledge in the form of manuals and SOPs. Ability to assert ideas and persuade others to gain support across a matrixed organization. Ability to follow standard procedures for proper escalation of unresolved issues and follow through and resolve common issues with minimal direction Ability to comprehend requirements and make appropriate recommendations, sustaining communication with customers/departments/users until their issue is resolved. Ability to research to diagnose an appropriate solution, multitask and manage several open issues at one time, prepare accurate and timely reports. Skill in incident reporting, troubleshooting, and issue/ticket resolution. Skill in installation/configuration, documentation, process orientation, and testing to provide first-hand resolution to problems. Skill in customer feedback analysis, incident reporting, and troubleshooting. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires three (3) years of education related to the job. Experience may substitute for education up to three (3) years. Do you meet these minimum qualifications? Yes No * Do you have experience working with Genetec or similar access control, CCTV and intrusion detection systems, to include system programming, daily maintenance and system upgrades? Yes No * How many years of experience do you have working with Genetec or similar access control, CCTV and intrusion detection systems, to include system programming, daily maintenance and system upgrades? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * This position will be required to maintain the physical security systems in the field as well as desktop workstations, servers and network equipment. You will work on badge readers, door locking mechanisms, intrusion detection systems, such as gate and door contacts and video cameras mounted on poles and side of buildings. Are you willing to complete this type of task? Yes No * Do you have experience working with physical access control systems and the ability to program, install and maintain this type of equipment? Yes No * Do you have technical experience with network systems, desktop operating systems, user applications and system integrations? Yes No * How many years of technical experience do you have with network systems, desktop operating systems, user applications and system integrations? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the General Services Department, Information Technology Division located at 1111 Locust Ave Salary Range: $5,173-$7,759/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework schedule available after 6-month probationary period completed Application Deadline Date: October 24, 2024 Responsibilities Serves as the primary component of the Enterprise Permitting and Licensing (EPL) support team that is responsible for maintaining users and creating/updating the EPL application. Performs technical support, configuration, and operational support for EPL, the City's Enterprise Permitting and Licensing System. Works on call on a weekly rotational basis as the critical business process support contact by handling after business hours support calls. Leads performing software updates, system maintenance, testing and training and maintaining a secure environment. Possesses excellent process documentation and customer service skills. Performs system testing and quality control checks of new updates and configurations. Constructs new user accounts and provides training for users of enterprise-level software systems. Completes user account adjustments due to changes in staffing and communicates with Departments regarding proper system coverage. Provides technical assistance by responding to questions and requests for assistance with software use. Refers more complex issues to appropriate staff or vendors for resolution. Maintains a working system knowledge of key operations for assisting users and ensuring proper use of the software. Trains users in system operations and reporting functions. Creates test transactions and runs tests to find errors and confirm software meets specifications. Writes documentation or reviews documentation written by others that describes configuration and operating procedures. Advises application users on how to accomplish tasks by answering questions and providing training. Serves as liaison between users and vendors on complex technical matters requiring vendor participation to resolve, maintaining ongoing communications with both parties until issue is resolved or acceptable workaround procedure is determined. Assists customers with gathering information about program needs, objectives, functions, features, and input and output requirements. Works well with other ITD team members and sections to meet customer service excellence. Qualifications REQUIRES an accredited Bachelor's degree and 3 years of technology experience; OR a n equivalent combination of qualifying education and technology experience. Preference given to those with exeperience with SQL Server Management Crystal Reports. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Jul 27, 2024
Full Time
Full-time position available with the General Services Department, Information Technology Division located at 1111 Locust Ave Salary Range: $5,173-$7,759/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework schedule available after 6-month probationary period completed Application Deadline Date: October 24, 2024 Responsibilities Serves as the primary component of the Enterprise Permitting and Licensing (EPL) support team that is responsible for maintaining users and creating/updating the EPL application. Performs technical support, configuration, and operational support for EPL, the City's Enterprise Permitting and Licensing System. Works on call on a weekly rotational basis as the critical business process support contact by handling after business hours support calls. Leads performing software updates, system maintenance, testing and training and maintaining a secure environment. Possesses excellent process documentation and customer service skills. Performs system testing and quality control checks of new updates and configurations. Constructs new user accounts and provides training for users of enterprise-level software systems. Completes user account adjustments due to changes in staffing and communicates with Departments regarding proper system coverage. Provides technical assistance by responding to questions and requests for assistance with software use. Refers more complex issues to appropriate staff or vendors for resolution. Maintains a working system knowledge of key operations for assisting users and ensuring proper use of the software. Trains users in system operations and reporting functions. Creates test transactions and runs tests to find errors and confirm software meets specifications. Writes documentation or reviews documentation written by others that describes configuration and operating procedures. Advises application users on how to accomplish tasks by answering questions and providing training. Serves as liaison between users and vendors on complex technical matters requiring vendor participation to resolve, maintaining ongoing communications with both parties until issue is resolved or acceptable workaround procedure is determined. Assists customers with gathering information about program needs, objectives, functions, features, and input and output requirements. Works well with other ITD team members and sections to meet customer service excellence. Qualifications REQUIRES an accredited Bachelor's degree and 3 years of technology experience; OR a n equivalent combination of qualifying education and technology experience. Preference given to those with exeperience with SQL Server Management Crystal Reports. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
City of Kansas City, MO
Kansas City, Missouri, United States
Two full-time positions available with the General Services Department, Information Technology Division located at 1111 Locust Ave Salary Range: $5,173-$7,759/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework hybrid schedule available after 6-month probationary period completed Application Deadline Date: July 31, 2024 Responsibilities Position I: Leads and performs work of a unit engaged in varied computer operations and architecture projects. Assists lower-level IT associates with more complex technical projects and problems. Provides leadership and coordination of project teams engaged in medium size projects. Performs related activities and makes recommendations in areas that require a high level of technical competency. Directs large projects in a competent fashion. Follows appropriate processes and procedures for assigned projects. Plans, reviews, and participates in the preparation of business application program instructions to solve business or technical problems and ensure the implementation of those processes for present and future project performance. Makes significant contributions to the success of projects by applying demonstrated knowledge. Performs technical peer review of work performed by project team. Anticipates hardware and software needs and makes recommendations related to the acquisition of such. Designs logic for programs or business application systems, prepares test data, define test schedules, and test data requirements and analyze test results. Documents procedures and operating methods, gathers data for analysis of problem areas, analyzes documents, files and reports related to workflow, and designs system improvements. Consults with supervisors and analysis staff in the design of information systems. Participates in selecting and implementing operation systems and architecture improvements. Analyzes problems, determines cause, and initiates corrective action in areas that require an expert level of technical competency. Leads project teams in the implementation of design/analysis and programming/coding initiatives. Utilizes interpersonal and communications skills to train, instructs and educates groups and individuals in a team environment. Provides technical expertise to other members on the team for their technical development. Recommends process or procedure changes. Participates in process and quality improvement. Follows through on commitments made to customers. Assures that customer requirements are met. Works effectively with peers, team members, and other departments. Position II: Works as primary component of the Enterprise Permitting and Licensing (EPL) support team that is responsible for maintaining users and creating/updating the EPL application. Serves as current support for this fast-growing system is shared across members of the General Services Departments, IT Division support team. Performs technical support, configuration, and operational support for EPL, the City's Enterprise Permitting and Licensing System. Works on call on a weekly rotational basis as the critical business process support contact by handling after business hours support calls. Takes the lead on performing software updates, system maintenance, testing and training and maintaining a secure environment. Possesses excellent process documentation and customer service skills. Performs system testing and quality control checks of new updates and configurations. Constructs new user accounts and provides training for users of enterprise-level software systems. Completes user account adjustments due to changes in staffing and communicates with Departments regarding proper system coverage. Provides technical assistance by responding to questions and requests for assistance with software use. Refers more complex issues to appropriate staff or vendors for resolution. Maintains a working system knowledge of key operations for assisting users and ensuring proper use of the software. Trains users in system operations and reporting functions. Creates test transactions and runs tests to find errors and confirm software meets specifications. Writes documentation or reviews documentation written by others that describes configuration and operating procedures. Advises application users on how to accomplish tasks by answering questions and providing training. Serves as liaison between users and vendors on complex technical matters requiring vendor participation to resolve, maintains ongoing communications with both parties until issue is resolved or acceptable workaround procedure is determined. Assists customers with gathering information about program needs, objectives, functions, features, and input and output requirements. Working well with other ITD team members and sections to meet customer service excellence. Qualifications REQUIRES an accredited Bachelor's degree and 3 years of technology experience; OR a n equivalent combination of qualifying education and technology experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Jul 12, 2024
Full Time
Two full-time positions available with the General Services Department, Information Technology Division located at 1111 Locust Ave Salary Range: $5,173-$7,759/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Telework hybrid schedule available after 6-month probationary period completed Application Deadline Date: July 31, 2024 Responsibilities Position I: Leads and performs work of a unit engaged in varied computer operations and architecture projects. Assists lower-level IT associates with more complex technical projects and problems. Provides leadership and coordination of project teams engaged in medium size projects. Performs related activities and makes recommendations in areas that require a high level of technical competency. Directs large projects in a competent fashion. Follows appropriate processes and procedures for assigned projects. Plans, reviews, and participates in the preparation of business application program instructions to solve business or technical problems and ensure the implementation of those processes for present and future project performance. Makes significant contributions to the success of projects by applying demonstrated knowledge. Performs technical peer review of work performed by project team. Anticipates hardware and software needs and makes recommendations related to the acquisition of such. Designs logic for programs or business application systems, prepares test data, define test schedules, and test data requirements and analyze test results. Documents procedures and operating methods, gathers data for analysis of problem areas, analyzes documents, files and reports related to workflow, and designs system improvements. Consults with supervisors and analysis staff in the design of information systems. Participates in selecting and implementing operation systems and architecture improvements. Analyzes problems, determines cause, and initiates corrective action in areas that require an expert level of technical competency. Leads project teams in the implementation of design/analysis and programming/coding initiatives. Utilizes interpersonal and communications skills to train, instructs and educates groups and individuals in a team environment. Provides technical expertise to other members on the team for their technical development. Recommends process or procedure changes. Participates in process and quality improvement. Follows through on commitments made to customers. Assures that customer requirements are met. Works effectively with peers, team members, and other departments. Position II: Works as primary component of the Enterprise Permitting and Licensing (EPL) support team that is responsible for maintaining users and creating/updating the EPL application. Serves as current support for this fast-growing system is shared across members of the General Services Departments, IT Division support team. Performs technical support, configuration, and operational support for EPL, the City's Enterprise Permitting and Licensing System. Works on call on a weekly rotational basis as the critical business process support contact by handling after business hours support calls. Takes the lead on performing software updates, system maintenance, testing and training and maintaining a secure environment. Possesses excellent process documentation and customer service skills. Performs system testing and quality control checks of new updates and configurations. Constructs new user accounts and provides training for users of enterprise-level software systems. Completes user account adjustments due to changes in staffing and communicates with Departments regarding proper system coverage. Provides technical assistance by responding to questions and requests for assistance with software use. Refers more complex issues to appropriate staff or vendors for resolution. Maintains a working system knowledge of key operations for assisting users and ensuring proper use of the software. Trains users in system operations and reporting functions. Creates test transactions and runs tests to find errors and confirm software meets specifications. Writes documentation or reviews documentation written by others that describes configuration and operating procedures. Advises application users on how to accomplish tasks by answering questions and providing training. Serves as liaison between users and vendors on complex technical matters requiring vendor participation to resolve, maintains ongoing communications with both parties until issue is resolved or acceptable workaround procedure is determined. Assists customers with gathering information about program needs, objectives, functions, features, and input and output requirements. Working well with other ITD team members and sections to meet customer service excellence. Qualifications REQUIRES an accredited Bachelor's degree and 3 years of technology experience; OR a n equivalent combination of qualifying education and technology experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
SAN BERNARDINO COUNTY, CA
Needles, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified individuals to apply for the position of Mental Health Specialist or Mental Health Specialist Trainee in Needles California . Mental Health Specialists/Trainees assist licensed and pre-licensed professional staff in assessing, planning, and providing mental health services in clinic, institutional, field, and community settings. Mental Health Specialists/Trainees provide crisis intervention and case management services; link clients to community resources; help clients solve problems with employment, housing and education; make placement arrangements; and advocate for client needs. They also may collaborate with target community, agencies, and individuals to inform them about and promote the use of mental health education programs and services; assist individuals and groups with recognizing and improving personal, home, family, or community environments contributing to mental health and/or substance use struggles; lead activity and task groups; and conduct individual/group counseling sessions. For additional details, please refer to the Mental Health Specialist or Mental Health Specialist Trainee job descriptions. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur in Needles California. CONDITIONS OF EMPLOYMENT Pre-Employment Process : Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. For positions within a law enforcement/probation co-located setting, an additional background check with these entities is required. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Availability: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements MENTAL HEALTH SPECIALIST REQUIREMENTS: EDUCATION: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. --AND-- EXPERIENCE: Must meet one (1) of the following options: Option 1 : One (1) year of experience providing mental health or related services, including interviewing and referring clients and performing crisis intervention. Note: Applicants who have completed a Bachelor's degree in a behavioral or social science may qualify with six (6) months experience as described above. Option 2 : Three (3) years of experience in a behavioral health program or department, which involved working with clients/client contact (e.g., receiving/checking in clients, advocating for clients, scheduling appointments for clients, etc.). Option 3 : Completion of a paid, formal internship in the Department of Behavioral Health's Social Work Intern Program with the County of San Bernardino. Internship experience MUST be included in the work history section of the application to be considered. -------------------------------------------------------------------------------------------------------------------------------------- MENTAL HEALTH SPECIALIST TRAINEE REQUIREMENTS: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. Option 3T: Two (2) years of work experience as a Peer and Family Advocate or equivalent position. Applicants qualifying under Option 3T will have six (6) years from hire date to obtain one (1) of the education requirements for the Mental Health Specialist classification. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Applicants with consumer advocacy backgrounds are also encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire to determine which set of minimum requirements you may meet. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified individuals to apply for the position of Mental Health Specialist or Mental Health Specialist Trainee in Needles California . Mental Health Specialists/Trainees assist licensed and pre-licensed professional staff in assessing, planning, and providing mental health services in clinic, institutional, field, and community settings. Mental Health Specialists/Trainees provide crisis intervention and case management services; link clients to community resources; help clients solve problems with employment, housing and education; make placement arrangements; and advocate for client needs. They also may collaborate with target community, agencies, and individuals to inform them about and promote the use of mental health education programs and services; assist individuals and groups with recognizing and improving personal, home, family, or community environments contributing to mental health and/or substance use struggles; lead activity and task groups; and conduct individual/group counseling sessions. For additional details, please refer to the Mental Health Specialist or Mental Health Specialist Trainee job descriptions. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur in Needles California. CONDITIONS OF EMPLOYMENT Pre-Employment Process : Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. For positions within a law enforcement/probation co-located setting, an additional background check with these entities is required. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Availability: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements MENTAL HEALTH SPECIALIST REQUIREMENTS: EDUCATION: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. --AND-- EXPERIENCE: Must meet one (1) of the following options: Option 1 : One (1) year of experience providing mental health or related services, including interviewing and referring clients and performing crisis intervention. Note: Applicants who have completed a Bachelor's degree in a behavioral or social science may qualify with six (6) months experience as described above. Option 2 : Three (3) years of experience in a behavioral health program or department, which involved working with clients/client contact (e.g., receiving/checking in clients, advocating for clients, scheduling appointments for clients, etc.). Option 3 : Completion of a paid, formal internship in the Department of Behavioral Health's Social Work Intern Program with the County of San Bernardino. Internship experience MUST be included in the work history section of the application to be considered. -------------------------------------------------------------------------------------------------------------------------------------- MENTAL HEALTH SPECIALIST TRAINEE REQUIREMENTS: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. Option 3T: Two (2) years of work experience as a Peer and Family Advocate or equivalent position. Applicants qualifying under Option 3T will have six (6) years from hire date to obtain one (1) of the education requirements for the Mental Health Specialist classification. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Applicants with consumer advocacy backgrounds are also encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire to determine which set of minimum requirements you may meet. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Ag One/Jordan College Development and Program Specialist (Public Affairs/Communications Specialist II) Compensation and Benefits Anticipated Hiring Salary Range: $4,900 - $5,200 per month Full CSU Classification Salary Range: $3,949 - $7,143 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Program Specialist is an integral part of a small team dedicated to support, benefit and promote the Jordan College of Agricultural Sciences and Technology, its programs, and activities through the Ag One/Jordan College Development office. The team manages and administers the Ag One Foundation, a California 501 (c) 3 and all facets of fund raising and constituent relations for the Jordan College. The Program Specialist is responsible for planning and executing a broad range of alumni and friend’s special events, a broad range of marketing and communications including writing and producing a monthly newsletter, website content, as well as social media activities. This is done in collaboration with the Ag One board of directors and constituents from the Jordan College and Fresno State. This work will lead to identifying and engaging prospects to advance the philanthropic priorities of the Jordan College. The Program Specialist reports to the Ag One Executive Director/Senior Director of Development and provides program administration and support to the Executive Director/Senior Director, Director of Development, Ag One board, volunteers, and stakeholders of the Jordan College. Key Qualifications Thorough knowledge of and the ability to effectively use communication and media outlets, and marketing materials. Working knowledge of operational and fiscal analysis and techniques to assist/support with event budgeting. Competency and experience with the use of Word, Excel, PowerPoint, Gmail, Adobe, Publisher, Photoshop (or other image editing tools), social media platforms, and the internet. Skill/Ability to: Exceptional communication skills, including strong public speaking, listening and interpretive skills, to communicate effectively with audiences throughout various levels of an organization from volunteers to individual contributors to executive leadership. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions. Ability to appropriately handle sensitive and confidential information. Strong interpersonal skills to develop and maintain relationships within the university and community. Effectively use the latest technology including database, web technology, and social media to achieve communication goals. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Anticipate problems and address them proactively. Detail-oriented. Create and update webpage content using content management systems. Work effectively in a highly consultative and collaborative environment. Provide lead work direction and train others in new skills and procedures. Establish and maintain effective working relationships with faculty, staff and funding representatives from diverse ethnic, cultural, and socio-economic backgrounds. Ability to lift/move up to 50 pounds. Must be willing and able to travel and attend various functions, meetings, and conferences during the evenings and on weekends as required by the position. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor’s degree in a related field. Two years of experience in the field of marketing, special event planning and executing, or related field. Preferred Skills: Experience in fundraising, marketing, public relations or membership or customer-based organization. Experience working in the agricultural industry. Experience working in a nonprofit organization or membership-based organization, ideally agricultural. Demonstrated ability to be a highly energetic, self-starting, creative and entrepreneurial professional. Department Summary In 1979, several faculty, alumni and friends of the Jordan College of Agricultural Sciences and Technology had a million-dollar idea -- to start a foundation that would benefit, promote and support the college and its programs. The supporters set out to raise $1 million in permanent funds. Today, the Ag One Foundation has raised more than $30 million in endowed funds which are invested with the Fresno State Foundation. Over the years, donors, board members and volunteers have made it possible to award over 5,500 students with over $10.2 million in scholarships and program support. For the 2024-25 academic year, Ag One will provide $1 million to deserving students and programs. Deadline & Application Instructions This position is open until filled with an initial review end date of June 25, 2024 . Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Ag One/Jordan College Development and Program Specialist (Public Affairs/Communications Specialist II) Compensation and Benefits Anticipated Hiring Salary Range: $4,900 - $5,200 per month Full CSU Classification Salary Range: $3,949 - $7,143 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Program Specialist is an integral part of a small team dedicated to support, benefit and promote the Jordan College of Agricultural Sciences and Technology, its programs, and activities through the Ag One/Jordan College Development office. The team manages and administers the Ag One Foundation, a California 501 (c) 3 and all facets of fund raising and constituent relations for the Jordan College. The Program Specialist is responsible for planning and executing a broad range of alumni and friend’s special events, a broad range of marketing and communications including writing and producing a monthly newsletter, website content, as well as social media activities. This is done in collaboration with the Ag One board of directors and constituents from the Jordan College and Fresno State. This work will lead to identifying and engaging prospects to advance the philanthropic priorities of the Jordan College. The Program Specialist reports to the Ag One Executive Director/Senior Director of Development and provides program administration and support to the Executive Director/Senior Director, Director of Development, Ag One board, volunteers, and stakeholders of the Jordan College. Key Qualifications Thorough knowledge of and the ability to effectively use communication and media outlets, and marketing materials. Working knowledge of operational and fiscal analysis and techniques to assist/support with event budgeting. Competency and experience with the use of Word, Excel, PowerPoint, Gmail, Adobe, Publisher, Photoshop (or other image editing tools), social media platforms, and the internet. Skill/Ability to: Exceptional communication skills, including strong public speaking, listening and interpretive skills, to communicate effectively with audiences throughout various levels of an organization from volunteers to individual contributors to executive leadership. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions. Ability to appropriately handle sensitive and confidential information. Strong interpersonal skills to develop and maintain relationships within the university and community. Effectively use the latest technology including database, web technology, and social media to achieve communication goals. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Anticipate problems and address them proactively. Detail-oriented. Create and update webpage content using content management systems. Work effectively in a highly consultative and collaborative environment. Provide lead work direction and train others in new skills and procedures. Establish and maintain effective working relationships with faculty, staff and funding representatives from diverse ethnic, cultural, and socio-economic backgrounds. Ability to lift/move up to 50 pounds. Must be willing and able to travel and attend various functions, meetings, and conferences during the evenings and on weekends as required by the position. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor’s degree in a related field. Two years of experience in the field of marketing, special event planning and executing, or related field. Preferred Skills: Experience in fundraising, marketing, public relations or membership or customer-based organization. Experience working in the agricultural industry. Experience working in a nonprofit organization or membership-based organization, ideally agricultural. Demonstrated ability to be a highly energetic, self-starting, creative and entrepreneurial professional. Department Summary In 1979, several faculty, alumni and friends of the Jordan College of Agricultural Sciences and Technology had a million-dollar idea -- to start a foundation that would benefit, promote and support the college and its programs. The supporters set out to raise $1 million in permanent funds. Today, the Ag One Foundation has raised more than $30 million in endowed funds which are invested with the Fresno State Foundation. Over the years, donors, board members and volunteers have made it possible to award over 5,500 students with over $10.2 million in scholarships and program support. For the 2024-25 academic year, Ag One will provide $1 million to deserving students and programs. Deadline & Application Instructions This position is open until filled with an initial review end date of June 25, 2024 . Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Member Liaison Specialist (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist (Behavioral Health) to join our team. The Member Liaison Specialist (Behavioral Health) will be responsible for assisting Medi-Cal and OneCare members with behavioral health care management needs in a call center environment, which includes but is not limited to securing behavioral health appointments for members, following up with members before and after the initial appointment, providing members with information and referring to community resources and assisting member in navigating the behavioral health system of care. The incumbent will act as a consultative liaison to assist members, behavioral health providers, health networks and community agencies to coordinate behavioral health services. The incumbent will also participate in various behavioral health initiatives and projects in support of the Behavioral Health Integration department. Position Information: Department: Behavioral Health Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides members with short-term care management support and secures behavioral health services appointments. Coordinates member's behavioral health needs within and outside of CalOptima Health to ensure the coordination of member's care. Collaborates and communicates with the member, caregiver and behavioral health network providers to support successful linkage to behavioral health services. Maintains documentation of member cases within the Medical Management system. Initiates referrals to internal and external care management departments and other government agencies. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred to for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in behavioral health, community service or other social service setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to an approved means of transportation for work away from the primary office approximately 5% of the time required. Preferred Qualifications: Bachelor's degree in behavioral health or related field. Health maintenance organization (HMO), Medi-Cal, Medicare and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-behavioral-health-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ea547784ac9a8d4aa63b16397f7288ae
Jul 18, 2024
Full Time
Member Liaison Specialist (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist (Behavioral Health) to join our team. The Member Liaison Specialist (Behavioral Health) will be responsible for assisting Medi-Cal and OneCare members with behavioral health care management needs in a call center environment, which includes but is not limited to securing behavioral health appointments for members, following up with members before and after the initial appointment, providing members with information and referring to community resources and assisting member in navigating the behavioral health system of care. The incumbent will act as a consultative liaison to assist members, behavioral health providers, health networks and community agencies to coordinate behavioral health services. The incumbent will also participate in various behavioral health initiatives and projects in support of the Behavioral Health Integration department. Position Information: Department: Behavioral Health Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides members with short-term care management support and secures behavioral health services appointments. Coordinates member's behavioral health needs within and outside of CalOptima Health to ensure the coordination of member's care. Collaborates and communicates with the member, caregiver and behavioral health network providers to support successful linkage to behavioral health services. Maintains documentation of member cases within the Medical Management system. Initiates referrals to internal and external care management departments and other government agencies. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred to for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in behavioral health, community service or other social service setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to an approved means of transportation for work away from the primary office approximately 5% of the time required. Preferred Qualifications: Bachelor's degree in behavioral health or related field. Health maintenance organization (HMO), Medi-Cal, Medicare and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-behavioral-health-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ea547784ac9a8d4aa63b16397f7288ae
Community Relations Specialist (Bilingual in Vietnamese) CalOptima CalOptima Health is seeking a highly motivated an experienced Community Relations Specialist to join our team. The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43,3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/community-relations-specialist-bilingual-in-vietnamese-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd0eac9079944f498ea1a0b8d99db819
Jul 18, 2024
Full Time
Community Relations Specialist (Bilingual in Vietnamese) CalOptima CalOptima Health is seeking a highly motivated an experienced Community Relations Specialist to join our team. The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43,3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/community-relations-specialist-bilingual-in-vietnamese-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd0eac9079944f498ea1a0b8d99db819
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Part Time Human Resources Communications Specialist performs responsible professional and technical duties in support of the Human Resources Department, including planning, coordinating, and implementing the department’s information/communication program informing employees and the public of department activities and services. This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Sunday, July 28, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Oversees the Human Resources Department employee and public communication platforms; leads efforts in the areas of information media design, website management, web development, print layout, content production, social media maintenance, marketing, and advocacy programs. Develops and implements strategies to generate online interest in department programs and initiatives; develops and maintains department online content; and maintains department website and social media sites. Plans, coordinates, and implements specialized public information and education campaigns informing employees and the public of department programs and services. Develops campaign and media plans, strategies, and content using existing resources and in collaboration with department staff; makes appropriate plan recommendations and improvements. Designs, edits, and distributes digital and print publications and materials for department functions and events; writes narrative, articles, and media releases regarding department activities, services, programs, and functions; and prepare pamphlets, brochures, newsletters, and other related documents. Maintains the department brand internally and externally; ensures consistent department branding using visual design mediums. Develop and implement systems and procedures for the department’s information program; recommends short- and long-term goals and objectives; and provides communication program support to department staff. Monitors program expenditures; manages and maintains online media accounts and subscriptions. Responds to internal and external public and media inquiries, and public inquiries, problems, and complaints. Writes scripts and prepares presentation materials; and coordinates activities with subject matter experts and audiovisual, graphic, and other support staff. Performs other duties as assigned. Minimum Qualifications Two (2) years of progressively responsible professional experience in public or community relations, preferably with some experience in human resources administration. A Bachelor’s degree from an accredited college or university with major course work in Journalism, Communications, Public Relations, Human Resources, Public Administration, Business Administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices, and methods of public or community relations; pertinent federal, state, and local public sector administration laws, codes, and regulations; principles and practices of public administration; web design and management; branding and graphic standards; methods and techniques used in public information programs; techniques in developing and producing audio-visual presentations; graphic design principles, typography, printing, and production methods; business English, spelling, grammar, and punctuation; basic mathematical calculations, statistics, and statistical methods; research methods and techniques; report preparation; record management practices and procedures; effective customer service techniques; modern office procedures, methods, and equipment; and applications related to work. Skill in: The use of a personal computer and business software applications, such as Microsoft Word, Access, PowerPoint, and Excel; website design and platforms; social medial platforms; the operation of calculator and other modern office equipment; written, verbal, and interpersonal communication; and dealing effectively with employees and the public with tact and discretion. Ability to: Perform professional, technical, and analytical work in the administration of effective information/communications programs; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; coordinate public information programs with internal and external parties; maintain confidentiality of private or sensitive information; collect and compile related data; plan and organize work to meet changing priorities and deadlines; complete work assignments timely; prepare clear and concise correspondence and other written materials for targeted audiences; use sound judgement to analyze and propose solutions to problems; maintain appropriate, accurate, and effective recordkeeping; perform complex arithmetic and basic statistical calculations accurately; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, the public, and those contacted in the scope of work. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this job classification. HIGHLY DESIRABLE Possession of a Master’s degree from an accredited college or university with major course work in Journalism, Communications, Public Relations, Human Resources, Public Administration, Business Administration, or a related field is highly desirable. Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time: Continuous
Jul 12, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Part Time Human Resources Communications Specialist performs responsible professional and technical duties in support of the Human Resources Department, including planning, coordinating, and implementing the department’s information/communication program informing employees and the public of department activities and services. This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Sunday, July 28, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Oversees the Human Resources Department employee and public communication platforms; leads efforts in the areas of information media design, website management, web development, print layout, content production, social media maintenance, marketing, and advocacy programs. Develops and implements strategies to generate online interest in department programs and initiatives; develops and maintains department online content; and maintains department website and social media sites. Plans, coordinates, and implements specialized public information and education campaigns informing employees and the public of department programs and services. Develops campaign and media plans, strategies, and content using existing resources and in collaboration with department staff; makes appropriate plan recommendations and improvements. Designs, edits, and distributes digital and print publications and materials for department functions and events; writes narrative, articles, and media releases regarding department activities, services, programs, and functions; and prepare pamphlets, brochures, newsletters, and other related documents. Maintains the department brand internally and externally; ensures consistent department branding using visual design mediums. Develop and implement systems and procedures for the department’s information program; recommends short- and long-term goals and objectives; and provides communication program support to department staff. Monitors program expenditures; manages and maintains online media accounts and subscriptions. Responds to internal and external public and media inquiries, and public inquiries, problems, and complaints. Writes scripts and prepares presentation materials; and coordinates activities with subject matter experts and audiovisual, graphic, and other support staff. Performs other duties as assigned. Minimum Qualifications Two (2) years of progressively responsible professional experience in public or community relations, preferably with some experience in human resources administration. A Bachelor’s degree from an accredited college or university with major course work in Journalism, Communications, Public Relations, Human Resources, Public Administration, Business Administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices, and methods of public or community relations; pertinent federal, state, and local public sector administration laws, codes, and regulations; principles and practices of public administration; web design and management; branding and graphic standards; methods and techniques used in public information programs; techniques in developing and producing audio-visual presentations; graphic design principles, typography, printing, and production methods; business English, spelling, grammar, and punctuation; basic mathematical calculations, statistics, and statistical methods; research methods and techniques; report preparation; record management practices and procedures; effective customer service techniques; modern office procedures, methods, and equipment; and applications related to work. Skill in: The use of a personal computer and business software applications, such as Microsoft Word, Access, PowerPoint, and Excel; website design and platforms; social medial platforms; the operation of calculator and other modern office equipment; written, verbal, and interpersonal communication; and dealing effectively with employees and the public with tact and discretion. Ability to: Perform professional, technical, and analytical work in the administration of effective information/communications programs; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; coordinate public information programs with internal and external parties; maintain confidentiality of private or sensitive information; collect and compile related data; plan and organize work to meet changing priorities and deadlines; complete work assignments timely; prepare clear and concise correspondence and other written materials for targeted audiences; use sound judgement to analyze and propose solutions to problems; maintain appropriate, accurate, and effective recordkeeping; perform complex arithmetic and basic statistical calculations accurately; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, the public, and those contacted in the scope of work. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this job classification. HIGHLY DESIRABLE Possession of a Master’s degree from an accredited college or university with major course work in Journalism, Communications, Public Relations, Human Resources, Public Administration, Business Administration, or a related field is highly desirable. Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: July 17, 2024 Job Closing Date: July 31, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Jul 18, 2024
Part Time
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: July 17, 2024 Job Closing Date: July 31, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important : You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.