Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants The Curriculum and Instructor Development Training Supervisor will manage a team of specialists; supervise the creation of multimedia training materials, including presentations, videos, e-learning modules, and simulations; evaluate the alignment of learning objectives, assessments (including test items, rubrics, etc.), learning activities, and instructional materials; and monitor and evaluate the performance of trainers, providing feedback and support for continuous improvement. The supervisor will work in partnership with the assigned Training Specialist Seniors and Video Production Specialist to: Assist Academy instructors with designing, developing, and delivering training programs. Create courses of instruction, curricula, and lesson plans for Cadet training, in-service training, leadership training, response to resistance training, firearms classroom training, and specialized classroom training. Instruct courses and give presentations on topics relevant to education and experience. Design, write, and revise formative and summative assessments aligned to approved learning objectives and consistent with evidence-based best practices in curriculum, instruction, and assessment. Ensure that assessments are standardized, reflect the application of what is learned, and provide data to inform instruction. Conduct gap analysis of curricula and perform quality assurance tasks for various curriculum components. Guide methods and practices of teaching to Academy Staff and adjunct instructors. Prepare reports and presentations on training program effectiveness and outcomes for departmental leadership and external stakeholders. COMPLETING THE CITY OF AUSTIN APPLICATION : A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume is optional, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma, or GED ) may be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $35.04 - $44.67 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Past academic teaching experience in an institution of higher learning. Experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. Experience with law enforcement training requirements and compliance regulations. Experience conducting regular needs assessments to identify knowledge gaps and updates training programs accordingly. Familiarity with MS Office Suite, SharePoint, and Smartsheet. Demonstrated ability to develop collaborative relationships with internal and external stakeholders Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Oversees training including needs analysis, training strategy, development and delivery of training programs 2. Provides advanced student support and implementation of training solutions 3. Tracks trends and makes recommendations regarding training technology 4. Oversees the development of curricula and courseware 5. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs 6. Provides purchasing process support and product evaluation for the selection of various training materials and programs 7. Trains the trainers 8. Delivers instructor-led training classes and develop computer-based training material 9. Prepares Training updates Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of training principles Knowledge of public administration, adult learning principles, and instructional systems design Knowledge of current technology operations Knowledge of video editing and training authoring software Skill in oral and written communication Skill in handling multiple tasks and prioritizing Skill in data analysis and problem solving Ability to facilitate agreement among stakeholders Ability to prepare financial documents and budgets Ability to deliver training. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.. Experience may be substituted for education up to a maximum of 4 years. Do you meet this requirement? Yes No * Please describe your academic teaching experience in an institution of higher learning including years of experience. (Open Ended Question) * Please describe your experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. (Open Ended Question) * Describe your previous experience in the planning, scheduling, and delivery of classroom instruction that addresses the field of public safety. (Open Ended Question) * Describe your knowledge of Texas Commission on Law Enforcement (TCOLE) training requirements and compliance regulations. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 15, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants The Curriculum and Instructor Development Training Supervisor will manage a team of specialists; supervise the creation of multimedia training materials, including presentations, videos, e-learning modules, and simulations; evaluate the alignment of learning objectives, assessments (including test items, rubrics, etc.), learning activities, and instructional materials; and monitor and evaluate the performance of trainers, providing feedback and support for continuous improvement. The supervisor will work in partnership with the assigned Training Specialist Seniors and Video Production Specialist to: Assist Academy instructors with designing, developing, and delivering training programs. Create courses of instruction, curricula, and lesson plans for Cadet training, in-service training, leadership training, response to resistance training, firearms classroom training, and specialized classroom training. Instruct courses and give presentations on topics relevant to education and experience. Design, write, and revise formative and summative assessments aligned to approved learning objectives and consistent with evidence-based best practices in curriculum, instruction, and assessment. Ensure that assessments are standardized, reflect the application of what is learned, and provide data to inform instruction. Conduct gap analysis of curricula and perform quality assurance tasks for various curriculum components. Guide methods and practices of teaching to Academy Staff and adjunct instructors. Prepare reports and presentations on training program effectiveness and outcomes for departmental leadership and external stakeholders. COMPLETING THE CITY OF AUSTIN APPLICATION : A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume is optional, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma, or GED ) may be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $35.04 - $44.67 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Past academic teaching experience in an institution of higher learning. Experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. Experience with law enforcement training requirements and compliance regulations. Experience conducting regular needs assessments to identify knowledge gaps and updates training programs accordingly. Familiarity with MS Office Suite, SharePoint, and Smartsheet. Demonstrated ability to develop collaborative relationships with internal and external stakeholders Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Oversees training including needs analysis, training strategy, development and delivery of training programs 2. Provides advanced student support and implementation of training solutions 3. Tracks trends and makes recommendations regarding training technology 4. Oversees the development of curricula and courseware 5. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs 6. Provides purchasing process support and product evaluation for the selection of various training materials and programs 7. Trains the trainers 8. Delivers instructor-led training classes and develop computer-based training material 9. Prepares Training updates Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of training principles Knowledge of public administration, adult learning principles, and instructional systems design Knowledge of current technology operations Knowledge of video editing and training authoring software Skill in oral and written communication Skill in handling multiple tasks and prioritizing Skill in data analysis and problem solving Ability to facilitate agreement among stakeholders Ability to prepare financial documents and budgets Ability to deliver training. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.. Experience may be substituted for education up to a maximum of 4 years. Do you meet this requirement? Yes No * Please describe your academic teaching experience in an institution of higher learning including years of experience. (Open Ended Question) * Please describe your experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. (Open Ended Question) * Describe your previous experience in the planning, scheduling, and delivery of classroom instruction that addresses the field of public safety. (Open Ended Question) * Describe your knowledge of Texas Commission on Law Enforcement (TCOLE) training requirements and compliance regulations. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Henderson, NV
Henderson, Nevada, United States
Position Overview Click the job titles below to view the complete job descriptions: Recreation Assistant Senior Recreation Assistant Lead Recreation Assistant Why join Team Henderson? For the exciting opportunity to become part of a premier organization where you can make friends, have fun, and get paid! What will you earn? Recreation Assistant - starts at $11.75 per hour Senior Recreation Assistant - starts at $12.54 per hour Lead Recreation Assistant - starts at $14.97 per hour (*Note that this is a part-time hourly position and does not include health/medical benefits.) What type of work will you be doing? Recreation Assistants work in the department of Parks and Recreation and are assigned in a wide variety of program areas and perform a variety of duties. Work with people of all ages from various socioeconomic backgrounds Help train other staff members and volunteers Maintain safe environment Enforce rules and regulations Light custodial and maintenance duties Senior Recreation Assistants work in the department of Parks and Recreation and are assigned in a wide variety of program areas and perform a variety of duties. Work with people of all ages from various socioeconomic backgrounds Help train other staff members and volunteers Maintain safe environment Enforce rules and regulations Light custodial and maintenance duties In addition to Senior Recreation Assistant duties Lead Recreation Assistant is a leadership role where you will serve as the working supervisor and also assist in coordinating, scheduling and assisting in the day-to-day provision of recreational programs, services, special events, excursions and activities. What kind of shifts/hours can you expect to work? We have a range of program hours and do our best to provide scheduling flexibility dependent on your availability and where we need you to work. Annual average of 19 hours per-week (maximum per year 988 hours) Work hours may vary and include early mornings, evenings, weekends and holidays, and/or split shifts (example: before and after school) Where will you work? We are currently recruiting in the in the following areas: Aquatics Recreation and Senior Centers Special Events and Cultural Arts Sports Technical Services and Administration Youth Enrichment Click here to learn more about additional details and program locations! What happens after you apply? Your application will be reviewed to make sure you meet the minimum requirements for this position. Before we can consider you, we need you to apply online! (Please note that submitting an application does not guarantee that you will be interviewed or hired). If your application isn't selected to move forward in this opening, you will have an opportunity to apply again when the next posting is available. What happens if I am contacted for an interview opportunity? You should be prepared to interview in a variety of settings such as in-person, virtually, or by phone. Please make sure your application includes a valid email address that you check regularly and a current phone number that is set up for voicemail, and please regularly check/clear your voice mailbox so we can leave you a message. We encourage you to sign up to receive SMS/text messages - you can opt-in when you apply! This is a safety-sensitive position, which means that you are subject to drug testing if we offer you a position, as detailed under NRS 613(1)(d). Minimum Qualifications Recreation Assistant No experience necessary, but we'd like to know about any work or volunteer experience when you apply online. You must be at least 16 years of age at the time of application or hire. You must be able to work flexible hours and be available for morning, evening, and weekend work including holidays. Click here to view a complete copy of the job description. Senior Recreation Assistant Must have six (6) months of experience, preferably working in recreation programs for a municipal or public agency; or, a combination of education, work and/or volunteer experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example: Volunteer work or community service hours earned while attending school. May be required to possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483 May require the possession of, or the ability to obtain, a Standard First Aid Certificate and CPR certification within the first three (3) months of employment May be required to obtain a Food Handler Safety Training card issued by the Southern Nevada Health District and/or ServSafe Food Handler Program within the first three (3) months of employment Desirable: High School diploma or equivalent Desirable: Experience working in recreation programs and facilities performing facilities service functions Desirable: Experience in playing or officiating sports Desirable: Experience working or volunteering with seniors and individuals with disabilities Desirable: Experience setting up, monitoring, and adjusting the functioning of audio/visual equipment used by clients and running sound boards for concerts Click here to view a complete copy of the job description. Lead Recreation Assistant Must be 18 years old at the time of application. High School diploma or equivalent at time of hire or promotion. One (1) year of experience, preferably working in recreation programs for a municipal or public agency. Note: An equivalent combination of related training and experience may be considered. Possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483. Possession of, or the ability to obtain, First Aid Certificate and CPR certifications within the first three (3) months of employment. Incumbents may be required to obtain specific technical certifications. Desirable: Experience working in recreation or aquatics programs performing facilities service functions. Desirable: Experience working with social services programs for seniors and individuals with disabilities. Desirable: Experience setting up, monitoring, and adjusting the functioning of audio/visual equipment used by clients and running sound boards for concerts. Desirable: Experience in playing or officiating sports. Desirable: Experience in leading hikes, bicycling events, archery, rock climbing and other outdoor activities. Desirable: Supervisory experience. Click here to view a complete copy of the job description . Selection Process You will be contacted by email or phone during the application and hiring process. It is your responsibility to check the email and voicemail for the contact information that you provided on your application. We can't leave you a message if your voicemail is not set up or is full, so please make sure that you set up, check, and clear out your voicemail during the application and hiring process. Please add prjobs@cityofhenderson.com, noreply@governmentjobs.com, and info@governmentjobs.com to your email address book to prevent any emails from going to your Spam/Junk folder. Employment with the City may be subject to the successful completion of a post offer background investigation, medical/physical examination, and a drug/alcohol test. Please see the job description to view the physical requirements of the job. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department (preferably in writing) to request such accommodation. The City of Henderson offers part time employees a flexible work schedule and competitive salaries. Closing Date/Time: 7/21/2024 3:00 PM Pacific
Apr 24, 2024
Part Time
Position Overview Click the job titles below to view the complete job descriptions: Recreation Assistant Senior Recreation Assistant Lead Recreation Assistant Why join Team Henderson? For the exciting opportunity to become part of a premier organization where you can make friends, have fun, and get paid! What will you earn? Recreation Assistant - starts at $11.75 per hour Senior Recreation Assistant - starts at $12.54 per hour Lead Recreation Assistant - starts at $14.97 per hour (*Note that this is a part-time hourly position and does not include health/medical benefits.) What type of work will you be doing? Recreation Assistants work in the department of Parks and Recreation and are assigned in a wide variety of program areas and perform a variety of duties. Work with people of all ages from various socioeconomic backgrounds Help train other staff members and volunteers Maintain safe environment Enforce rules and regulations Light custodial and maintenance duties Senior Recreation Assistants work in the department of Parks and Recreation and are assigned in a wide variety of program areas and perform a variety of duties. Work with people of all ages from various socioeconomic backgrounds Help train other staff members and volunteers Maintain safe environment Enforce rules and regulations Light custodial and maintenance duties In addition to Senior Recreation Assistant duties Lead Recreation Assistant is a leadership role where you will serve as the working supervisor and also assist in coordinating, scheduling and assisting in the day-to-day provision of recreational programs, services, special events, excursions and activities. What kind of shifts/hours can you expect to work? We have a range of program hours and do our best to provide scheduling flexibility dependent on your availability and where we need you to work. Annual average of 19 hours per-week (maximum per year 988 hours) Work hours may vary and include early mornings, evenings, weekends and holidays, and/or split shifts (example: before and after school) Where will you work? We are currently recruiting in the in the following areas: Aquatics Recreation and Senior Centers Special Events and Cultural Arts Sports Technical Services and Administration Youth Enrichment Click here to learn more about additional details and program locations! What happens after you apply? Your application will be reviewed to make sure you meet the minimum requirements for this position. Before we can consider you, we need you to apply online! (Please note that submitting an application does not guarantee that you will be interviewed or hired). If your application isn't selected to move forward in this opening, you will have an opportunity to apply again when the next posting is available. What happens if I am contacted for an interview opportunity? You should be prepared to interview in a variety of settings such as in-person, virtually, or by phone. Please make sure your application includes a valid email address that you check regularly and a current phone number that is set up for voicemail, and please regularly check/clear your voice mailbox so we can leave you a message. We encourage you to sign up to receive SMS/text messages - you can opt-in when you apply! This is a safety-sensitive position, which means that you are subject to drug testing if we offer you a position, as detailed under NRS 613(1)(d). Minimum Qualifications Recreation Assistant No experience necessary, but we'd like to know about any work or volunteer experience when you apply online. You must be at least 16 years of age at the time of application or hire. You must be able to work flexible hours and be available for morning, evening, and weekend work including holidays. Click here to view a complete copy of the job description. Senior Recreation Assistant Must have six (6) months of experience, preferably working in recreation programs for a municipal or public agency; or, a combination of education, work and/or volunteer experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example: Volunteer work or community service hours earned while attending school. May be required to possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483 May require the possession of, or the ability to obtain, a Standard First Aid Certificate and CPR certification within the first three (3) months of employment May be required to obtain a Food Handler Safety Training card issued by the Southern Nevada Health District and/or ServSafe Food Handler Program within the first three (3) months of employment Desirable: High School diploma or equivalent Desirable: Experience working in recreation programs and facilities performing facilities service functions Desirable: Experience in playing or officiating sports Desirable: Experience working or volunteering with seniors and individuals with disabilities Desirable: Experience setting up, monitoring, and adjusting the functioning of audio/visual equipment used by clients and running sound boards for concerts Click here to view a complete copy of the job description. Lead Recreation Assistant Must be 18 years old at the time of application. High School diploma or equivalent at time of hire or promotion. One (1) year of experience, preferably working in recreation programs for a municipal or public agency. Note: An equivalent combination of related training and experience may be considered. Possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483. Possession of, or the ability to obtain, First Aid Certificate and CPR certifications within the first three (3) months of employment. Incumbents may be required to obtain specific technical certifications. Desirable: Experience working in recreation or aquatics programs performing facilities service functions. Desirable: Experience working with social services programs for seniors and individuals with disabilities. Desirable: Experience setting up, monitoring, and adjusting the functioning of audio/visual equipment used by clients and running sound boards for concerts. Desirable: Experience in playing or officiating sports. Desirable: Experience in leading hikes, bicycling events, archery, rock climbing and other outdoor activities. Desirable: Supervisory experience. Click here to view a complete copy of the job description . Selection Process You will be contacted by email or phone during the application and hiring process. It is your responsibility to check the email and voicemail for the contact information that you provided on your application. We can't leave you a message if your voicemail is not set up or is full, so please make sure that you set up, check, and clear out your voicemail during the application and hiring process. Please add prjobs@cityofhenderson.com, noreply@governmentjobs.com, and info@governmentjobs.com to your email address book to prevent any emails from going to your Spam/Junk folder. Employment with the City may be subject to the successful completion of a post offer background investigation, medical/physical examination, and a drug/alcohol test. Please see the job description to view the physical requirements of the job. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department (preferably in writing) to request such accommodation. The City of Henderson offers part time employees a flexible work schedule and competitive salaries. Closing Date/Time: 7/21/2024 3:00 PM Pacific
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. Primary bilingual pay is an additional $1.01/hr, if applicable. This recruitment is open until further notice and can close at any time and without notice. Essential Functions Include But Are Not Limited To Under general supervision and direction of the Community Services Supervisor, oversees other part-time staff and volunteers at a City recreation facility; assists in planning, organizing, implementing, managing, promoting, and evaluating a variety of community activities and services, including but not limited to: recreation classes, day camps, community garden, senior recreation, special events, facility rental and daily facility operations. Implement and oversee recreation activities in connection with recreation services programs; perform a variety of technical support, clerical, and lead worker functions related to recreation facility and program operations; coordinate and direct the work of temporary staff and volunteers; monitor the day-to-day operation of specific programs and facilities; perform administrative duties related to assignments; and perform related work as required. Ensures safety standards, sanitary requirements and regulations governing public safety are enforced. Coordinates daily center facility operations and documentation, preparation of deposits, staff schedules, develop reports, assist in procuring contract recreation class instructors, recreation class registration information, and maintenance of center supplies inventory and equipment. Respond to public inquiries about parks, recreation and community services programs and requests for service from interested community groups and citizens. Assist in establishing and maintaining a volunteer program. Answer phones, emails, customer inquiries and perform office support. May be required to perform cooperatively in work team activities and perform other related tasks as required. Other duties as assigned. If assigned to the Senior Mobility Program : Under general supervision, performs responsible work in the development and implementation of transportation-related programs and recreational activities designed to improve the quality of life of our senior participants; coordinate routes with program drivers to ensure participants arrive and depart from the senior center in a timely and organized manner; oversee program staff working schedules and duties; serve as back-up driver, as needed; conduct driver's training; be responsible for compliance or driver certifications and for submission of vehicles for mandated inspections and maintenance requests; communicate program information (e.g. shopping trips, activities, excursions, staff changes) to senior center staff; keep record of program participants; compile monthly reports regarding program statistics and submit to the Community Services Supervisor; compile quarterly program data for annual California Highway Patrol audit, which includes record-keeping of daily inspection reports and mileage data; schedule weekly shopping trips, monthly excursions/mini-excursions and accommodate transportation requests from senior center staff; create promotional brochures, flyers and newsletter page; address inquiries and concerns regarding the program. Depending on assignment, the incumbent may also have responsibilities specific to the following: Supervises and interacts with program participants at senior centers, or parks, and other activity locations; oversees program part-time staff; prepares promotional materials for program activities; addresses emergency/accident issues regarding patrons and facilities; meets and confers with participants and center staff regarding program policies and procedures; plans, organizes, promotes and conducts activities for senior participants; assists in the development and implementation of center goals and objectives; and performs other tasks as required. Minimum Qualifications Applicants must be at least 18 years of age. Two years of experience handling recreation programs and activities, including program planning, leadership, interaction with the public and strong CivicRec registration software principles. Knowledge of city facility usage, classes and special events or related experience. For Senior Mobility Program: Preferably, some experience in general transportation and driving. Education: Two years college coursework with an emphasis in education, recreation administration, public administration, business administration, child development, gerontology or related field or any equivalent combination of training and experience that provides the desirable knowledge, skills and abilities. Ability to deal professionally with customers of all ages. License/Certificate: Possession and retention of a valid California Class C driver's license is required CPR and First Aid certificates are desirable DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of: Internet, computers, Microsoft Office, current office software applications and strong CivicRec registration software background. Strong recreation and special events programming background combined with educational techniques and customer service experience; City and agency policies, procedures, and their effective implementation. Ability to: work in a team environment, work with children, adults, and seniors; understand and communicate effectively in English, both verbally and in writing to public and staff; use correct grammar and spelling; answer questions on a wide range of recreation subjects; handle a variety of emergency situations specific to recreation programs and facilities. Special Working Conditions: Must be willing and able to work irregular hours, including weekends, holidays, days and evenings, on a regular basis as a condition of employment. Note: This position works a varied schedule of assigned hours, Monday - Friday, weekends, and holidays as needed, including mandatory work schedule for facility and citywide special events as needed . For the Senior Mobility program: Ability to lift up to 30 pounds. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. Selection Process All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources and Parks, Recreation and Community Services Departments will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. For additional information, please call the Parks, Recreation and Community Services Department at (714) 571-4258. NOTE: Prior to appointment, a background records check and medical exam will be conducted. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Mar 07, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. Primary bilingual pay is an additional $1.01/hr, if applicable. This recruitment is open until further notice and can close at any time and without notice. Essential Functions Include But Are Not Limited To Under general supervision and direction of the Community Services Supervisor, oversees other part-time staff and volunteers at a City recreation facility; assists in planning, organizing, implementing, managing, promoting, and evaluating a variety of community activities and services, including but not limited to: recreation classes, day camps, community garden, senior recreation, special events, facility rental and daily facility operations. Implement and oversee recreation activities in connection with recreation services programs; perform a variety of technical support, clerical, and lead worker functions related to recreation facility and program operations; coordinate and direct the work of temporary staff and volunteers; monitor the day-to-day operation of specific programs and facilities; perform administrative duties related to assignments; and perform related work as required. Ensures safety standards, sanitary requirements and regulations governing public safety are enforced. Coordinates daily center facility operations and documentation, preparation of deposits, staff schedules, develop reports, assist in procuring contract recreation class instructors, recreation class registration information, and maintenance of center supplies inventory and equipment. Respond to public inquiries about parks, recreation and community services programs and requests for service from interested community groups and citizens. Assist in establishing and maintaining a volunteer program. Answer phones, emails, customer inquiries and perform office support. May be required to perform cooperatively in work team activities and perform other related tasks as required. Other duties as assigned. If assigned to the Senior Mobility Program : Under general supervision, performs responsible work in the development and implementation of transportation-related programs and recreational activities designed to improve the quality of life of our senior participants; coordinate routes with program drivers to ensure participants arrive and depart from the senior center in a timely and organized manner; oversee program staff working schedules and duties; serve as back-up driver, as needed; conduct driver's training; be responsible for compliance or driver certifications and for submission of vehicles for mandated inspections and maintenance requests; communicate program information (e.g. shopping trips, activities, excursions, staff changes) to senior center staff; keep record of program participants; compile monthly reports regarding program statistics and submit to the Community Services Supervisor; compile quarterly program data for annual California Highway Patrol audit, which includes record-keeping of daily inspection reports and mileage data; schedule weekly shopping trips, monthly excursions/mini-excursions and accommodate transportation requests from senior center staff; create promotional brochures, flyers and newsletter page; address inquiries and concerns regarding the program. Depending on assignment, the incumbent may also have responsibilities specific to the following: Supervises and interacts with program participants at senior centers, or parks, and other activity locations; oversees program part-time staff; prepares promotional materials for program activities; addresses emergency/accident issues regarding patrons and facilities; meets and confers with participants and center staff regarding program policies and procedures; plans, organizes, promotes and conducts activities for senior participants; assists in the development and implementation of center goals and objectives; and performs other tasks as required. Minimum Qualifications Applicants must be at least 18 years of age. Two years of experience handling recreation programs and activities, including program planning, leadership, interaction with the public and strong CivicRec registration software principles. Knowledge of city facility usage, classes and special events or related experience. For Senior Mobility Program: Preferably, some experience in general transportation and driving. Education: Two years college coursework with an emphasis in education, recreation administration, public administration, business administration, child development, gerontology or related field or any equivalent combination of training and experience that provides the desirable knowledge, skills and abilities. Ability to deal professionally with customers of all ages. License/Certificate: Possession and retention of a valid California Class C driver's license is required CPR and First Aid certificates are desirable DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of: Internet, computers, Microsoft Office, current office software applications and strong CivicRec registration software background. Strong recreation and special events programming background combined with educational techniques and customer service experience; City and agency policies, procedures, and their effective implementation. Ability to: work in a team environment, work with children, adults, and seniors; understand and communicate effectively in English, both verbally and in writing to public and staff; use correct grammar and spelling; answer questions on a wide range of recreation subjects; handle a variety of emergency situations specific to recreation programs and facilities. Special Working Conditions: Must be willing and able to work irregular hours, including weekends, holidays, days and evenings, on a regular basis as a condition of employment. Note: This position works a varied schedule of assigned hours, Monday - Friday, weekends, and holidays as needed, including mandatory work schedule for facility and citywide special events as needed . For the Senior Mobility program: Ability to lift up to 30 pounds. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. Selection Process All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources and Parks, Recreation and Community Services Departments will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. For additional information, please call the Parks, Recreation and Community Services Department at (714) 571-4258. NOTE: Prior to appointment, a background records check and medical exam will be conducted. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description Salary: Up to $20.42 per hour This is a part-time, non-benefited, at-will position exempt from the classified service. This position will be scheduled to work up to 18 hours per week. Afternoon, evening, Friday and Saturday hours are required. This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. Only online applications will be accepted for this recruitment. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. Under moderate supervision, provides direction, coordinates, organizes, and conducts a variety or recreational, cultural, and community services programs, including, but not limited to, day camps, youth, cultural events, fitness activities, and special events. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Answers phone calls and assists in-person customers regarding general questions, facility reservations and class registration; Processes class and program registrations using computer software; Handles daily cash, credit card and check transactions, and daily cash drawer reconciliation; Completes daily drop log and accounting log; Assists with special event preparations and works the day of the event if assigned; Assists with the preparation and operation of program areas assigned including ordering office or program supplies; Processes Recreation ID card purchases; Assists with general facility maintenance and upkeep; Informs coordinator and/or supervisor of any safety issues or concerns; Monitors and maintains a clean and safe work environment, department equipment and supplies; Assists Contract Instructors with the daily needs of each program, including room set-up, equipment needs, and printing rosters; Assists with coordinating and scheduling field, facility, and picnic reservations; Assists with training new front desk and recreation staff, staff scheduling and shift coverage, as needed; Coordinates and updates display cases, bulletin boards and posting of other promotional signage at various recreation facilities; Participates in regularly scheduled staff meetings with supervisor to report all operational updates, challenges, and occurrences; Schedules and dispatches Shuttle Drivers for various transit operations; Assists Supervisor/Coordinator with the coordination and implementation of recreation programs; Ensures the safety of all Park patrons and visitors daily through effective supervision and the enforcement of Park Rules, Department Policy and City Municipal Code; Ensures that Incident/Accident Reports are properly completed and submitted timely; Monitors and reports maintenance needs at parks and facilities, including vandalism and graffiti; Ensures that all Park flags are taken down nightly and secured properly; Ensures that all fields and facilities are opened when appropriate and locked and secured at end of the day; Assists with the setup and break-down of sports facilities and programs; Provides a high level of customer service by displaying courteous and professional behavior toward all patrons, contract instructors, other employees, and supervisors; Enforces and carries out all applicable rules and regulations; Responds promptly and courteously to inquiries from the public, outside agencies, and employees; and Performs other duties as assigned. Qualifications Knowledge of: Recreation planning and administration; Knowledge of recreational needs of senior citizens, adults, teens, youth and children; Policies, rules, and regulations governing the conduct and safety of persons using the recreational facilities and equipment. Ability to: Monitor the work of Recreation Assistant, Recreation Leader staff and volunteers; Effectively communicate both orally and in writing; Regularly and predictably attend work; Follow directions from a supervisor; Understand posted work rules and procedures; Accept constructive criticism; Establish and maintain effective working relationships with other department staff, other City employees and the public; and This position may be required to work weekends and holidays. MINIMUM QUALIFICATIONS: A combination of experience and education that would likely provide the required knowledge and skills may be qualifying. A typical way to obtain the knowledge and skills would be: Experience : Two (2) years of work experience in recreation, childcare, facilities set-up and operations, working with seniors, coaching or playing a sport, and/or volunteer work preferably in municipal recreation. Education : Equivalent to completion of high school supplemented by college coursework. Licensing/Certification Requirements: Within six months of hire, obtain First Aid, CPR and AED Certification through American Red Cross. Working Conditions: Regularly exposed to weather conditions. Regularly required to lift and/or carry heavy objects up to 50 pounds. Disaster Service Worker : In accordance with Government Code Section 3100, City of El Segundo employees in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Supplemental Information AN EQUAL OPPORTUNITY EMPLOYER The City of El Segundo does not discriminate on the basis of race, religion, color, national origin, ancestry, disability, marital status, age, sex or sexual orientation. The City of El Segundo maintains and enforces a zero-tolerance policy relating to substance abuse and maintains a smoke-free workplace. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice.
Apr 21, 2024
Description Salary: Up to $20.42 per hour This is a part-time, non-benefited, at-will position exempt from the classified service. This position will be scheduled to work up to 18 hours per week. Afternoon, evening, Friday and Saturday hours are required. This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. Only online applications will be accepted for this recruitment. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. Under moderate supervision, provides direction, coordinates, organizes, and conducts a variety or recreational, cultural, and community services programs, including, but not limited to, day camps, youth, cultural events, fitness activities, and special events. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Answers phone calls and assists in-person customers regarding general questions, facility reservations and class registration; Processes class and program registrations using computer software; Handles daily cash, credit card and check transactions, and daily cash drawer reconciliation; Completes daily drop log and accounting log; Assists with special event preparations and works the day of the event if assigned; Assists with the preparation and operation of program areas assigned including ordering office or program supplies; Processes Recreation ID card purchases; Assists with general facility maintenance and upkeep; Informs coordinator and/or supervisor of any safety issues or concerns; Monitors and maintains a clean and safe work environment, department equipment and supplies; Assists Contract Instructors with the daily needs of each program, including room set-up, equipment needs, and printing rosters; Assists with coordinating and scheduling field, facility, and picnic reservations; Assists with training new front desk and recreation staff, staff scheduling and shift coverage, as needed; Coordinates and updates display cases, bulletin boards and posting of other promotional signage at various recreation facilities; Participates in regularly scheduled staff meetings with supervisor to report all operational updates, challenges, and occurrences; Schedules and dispatches Shuttle Drivers for various transit operations; Assists Supervisor/Coordinator with the coordination and implementation of recreation programs; Ensures the safety of all Park patrons and visitors daily through effective supervision and the enforcement of Park Rules, Department Policy and City Municipal Code; Ensures that Incident/Accident Reports are properly completed and submitted timely; Monitors and reports maintenance needs at parks and facilities, including vandalism and graffiti; Ensures that all Park flags are taken down nightly and secured properly; Ensures that all fields and facilities are opened when appropriate and locked and secured at end of the day; Assists with the setup and break-down of sports facilities and programs; Provides a high level of customer service by displaying courteous and professional behavior toward all patrons, contract instructors, other employees, and supervisors; Enforces and carries out all applicable rules and regulations; Responds promptly and courteously to inquiries from the public, outside agencies, and employees; and Performs other duties as assigned. Qualifications Knowledge of: Recreation planning and administration; Knowledge of recreational needs of senior citizens, adults, teens, youth and children; Policies, rules, and regulations governing the conduct and safety of persons using the recreational facilities and equipment. Ability to: Monitor the work of Recreation Assistant, Recreation Leader staff and volunteers; Effectively communicate both orally and in writing; Regularly and predictably attend work; Follow directions from a supervisor; Understand posted work rules and procedures; Accept constructive criticism; Establish and maintain effective working relationships with other department staff, other City employees and the public; and This position may be required to work weekends and holidays. MINIMUM QUALIFICATIONS: A combination of experience and education that would likely provide the required knowledge and skills may be qualifying. A typical way to obtain the knowledge and skills would be: Experience : Two (2) years of work experience in recreation, childcare, facilities set-up and operations, working with seniors, coaching or playing a sport, and/or volunteer work preferably in municipal recreation. Education : Equivalent to completion of high school supplemented by college coursework. Licensing/Certification Requirements: Within six months of hire, obtain First Aid, CPR and AED Certification through American Red Cross. Working Conditions: Regularly exposed to weather conditions. Regularly required to lift and/or carry heavy objects up to 50 pounds. Disaster Service Worker : In accordance with Government Code Section 3100, City of El Segundo employees in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Supplemental Information AN EQUAL OPPORTUNITY EMPLOYER The City of El Segundo does not discriminate on the basis of race, religion, color, national origin, ancestry, disability, marital status, age, sex or sexual orientation. The City of El Segundo maintains and enforces a zero-tolerance policy relating to substance abuse and maintains a smoke-free workplace. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice.
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This is a part-time, non-benefited, at-will position exempt from the classified service. This position will be scheduled to work approximately 10 to 18 hours per week. Afternoon, evening, Friday and Saturday hours are required. This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. Only online applications will be accepted for this recruitment. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. Under moderate supervision, the Recreation Leader organizes, conducts and supervises a variety of recreational programs and activities; performs related duties as required. This classification is further distinguished from Senior Recreation Leader in that it does not supervise staff groups but may provide direction to Recreation Assistants and volunteers. Essential Job Functions ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Organizes, conducts and supervises free play and team activities for children and adults; Officiates and instructs in games such as basketball, softball, football, baseball, volleyball, track and field; Instructs fundamentals of play and sports conduct in recreational activities; Organizes and conducts non-athletic events and programs including contests, special activity days, tournaments, and holiday programs; Instructs and supervises in arts and crafts, singing and other various activities offered; Collects and accounts for money received for programs as well as keeps records and prepares reports; Monitors all activities to ensure safety of participants; Assists in maintaining recreational facilities by performing light custodial maintenance, if needed; Displays courteous and professional behavior and customer service toward all patrons, contract instructors, other employees and supervisors; Responds promptly and courteously to inquiries from the public, outside agencies and employees; Answers phone calls and assist in-person customers regarding general inquiries, requests and reservations; Effectively communicates verbally to supervisor, staff and participants; Process class and program registrations using computer software; Handles daily onsite monitoring and inspection of scheduled facility classes and/or registrations; Coordinates and updates the bulletin boards, display cases and other promotional signage at various city and recreation facilities and parks; Processes Recreation ID Card purchases at various recreation facilities; Effectively communicate verbally to coordinator; Responsible for enforcing park and facility rules; and Performs other duties as assigned. Qualifications QUALIFICATIONS: Knowledge of: Recreation planning and administration; Knowledge of recreational needs of senior citizens, adults, teens, youth and children; and Policies, rules, and regulations governing the conduct and safety of persons using the recreational facilities and equipment. Ability to: Develop, coordinate, and direct varied activities involved in a community recreation program; Supervise and monitor games and team activities; Establish and maintain effective working relationships with employees, supervisors, participants, instructors and the general public; Monitor the work of Recreation Assistant staff and volunteers; Interpret recreation programs and policies for the public in support of departmental policies; Inspect the maintenance of facilities and equipment used in recreation programs to ensure their adequacy and safety; Assist with Citywide special events; Assist with the maintenance of recreational facilities, as needed; Communicate effectively with the public and co-workers; Regularly and predictably attend work; Follow directions from a supervisor; Understand posted work rules and procedures; Accept constructive criticism; Establish and maintain effective working relationships with other department staff, other City employees and the public; and This position may be required to work weekends and holidays. MINIMUM QUALIFICATIONS: A combination of experience and education that would likely provide the required knowledge and skills may be qualifying. A typical way to obtain the knowledge and skills would be: Experience : One (1) year of experience in customer service, community service, childcare, babysitting, working with seniors, coaching or playing a sport, and/or volunteer work in a related field. Education : Equivalent to graduation from high school. Licensing/Certification Requirements: Within six months of hire, obtain First Aid, CPR and AED Certification through American Red Cross. Working Conditions: Regularly exposed to weather conditions. Regularly required to lift and/or carry heavy objects up to 50 pounds. Disaster Service Worker : In accordance with Government Code Section 3100, City of El Segundo employees in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice. Closing Date/Time: Continuous
May 22, 2024
Description This is a part-time, non-benefited, at-will position exempt from the classified service. This position will be scheduled to work approximately 10 to 18 hours per week. Afternoon, evening, Friday and Saturday hours are required. This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. Only online applications will be accepted for this recruitment. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. Under moderate supervision, the Recreation Leader organizes, conducts and supervises a variety of recreational programs and activities; performs related duties as required. This classification is further distinguished from Senior Recreation Leader in that it does not supervise staff groups but may provide direction to Recreation Assistants and volunteers. Essential Job Functions ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Organizes, conducts and supervises free play and team activities for children and adults; Officiates and instructs in games such as basketball, softball, football, baseball, volleyball, track and field; Instructs fundamentals of play and sports conduct in recreational activities; Organizes and conducts non-athletic events and programs including contests, special activity days, tournaments, and holiday programs; Instructs and supervises in arts and crafts, singing and other various activities offered; Collects and accounts for money received for programs as well as keeps records and prepares reports; Monitors all activities to ensure safety of participants; Assists in maintaining recreational facilities by performing light custodial maintenance, if needed; Displays courteous and professional behavior and customer service toward all patrons, contract instructors, other employees and supervisors; Responds promptly and courteously to inquiries from the public, outside agencies and employees; Answers phone calls and assist in-person customers regarding general inquiries, requests and reservations; Effectively communicates verbally to supervisor, staff and participants; Process class and program registrations using computer software; Handles daily onsite monitoring and inspection of scheduled facility classes and/or registrations; Coordinates and updates the bulletin boards, display cases and other promotional signage at various city and recreation facilities and parks; Processes Recreation ID Card purchases at various recreation facilities; Effectively communicate verbally to coordinator; Responsible for enforcing park and facility rules; and Performs other duties as assigned. Qualifications QUALIFICATIONS: Knowledge of: Recreation planning and administration; Knowledge of recreational needs of senior citizens, adults, teens, youth and children; and Policies, rules, and regulations governing the conduct and safety of persons using the recreational facilities and equipment. Ability to: Develop, coordinate, and direct varied activities involved in a community recreation program; Supervise and monitor games and team activities; Establish and maintain effective working relationships with employees, supervisors, participants, instructors and the general public; Monitor the work of Recreation Assistant staff and volunteers; Interpret recreation programs and policies for the public in support of departmental policies; Inspect the maintenance of facilities and equipment used in recreation programs to ensure their adequacy and safety; Assist with Citywide special events; Assist with the maintenance of recreational facilities, as needed; Communicate effectively with the public and co-workers; Regularly and predictably attend work; Follow directions from a supervisor; Understand posted work rules and procedures; Accept constructive criticism; Establish and maintain effective working relationships with other department staff, other City employees and the public; and This position may be required to work weekends and holidays. MINIMUM QUALIFICATIONS: A combination of experience and education that would likely provide the required knowledge and skills may be qualifying. A typical way to obtain the knowledge and skills would be: Experience : One (1) year of experience in customer service, community service, childcare, babysitting, working with seniors, coaching or playing a sport, and/or volunteer work in a related field. Education : Equivalent to graduation from high school. Licensing/Certification Requirements: Within six months of hire, obtain First Aid, CPR and AED Certification through American Red Cross. Working Conditions: Regularly exposed to weather conditions. Regularly required to lift and/or carry heavy objects up to 50 pounds. Disaster Service Worker : In accordance with Government Code Section 3100, City of El Segundo employees in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Non-represented part-time, hourly positions do not qualify for City benefits, except as required by law. Employees are enrolled in Social Security upon hire. Hourly employees may not exceed 999 hours in a fiscal year basis (July 1 through June 30) unless previously authorized. There are no rights to employment and employment may end with or without cause or advance notice. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a00a0011fb9cdb44bd3fefee40d47fc0
Jun 22, 2024
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a00a0011fb9cdb44bd3fefee40d47fc0
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Office of Community Liaison ( OCL ) Administrative Specialist position purpose is to monitor and process all requests for the Office of Community Liaison (ie: event participation and attendance, volunteer scheduling, meetings, phone calls, purchase request forms, and all travel arrangements). The Administrative Specialist will manage and maintain the calendar for the Unit. Handle inquiries and requests by forwarding to the OCL Manager and the correct neighborhood liaisons. They will also read incoming letters; memos; requests and more to determine their significance to the OCL and respond appropriately to them. This position will manage and provide clerical support for the functions of the OCL team. This position will prepare correspondence, and work with other staff within the unit/ department in order to provide input, gather data, analyze information and makes recommendations to the OCL Manager. This position will manage surveys and other data tools housed in the OCL for the Department and OCL unit. The OCL is a Community Engagement and Outreach Division and is responsible for several APD engagement and outreach programs to include National Night Out, Pride Parade, and the Autism Sensory Fair, Seniors & Law Enforcement Together, coffee with a cop and more. The OCL works with different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. This position will report directly to the OCL Manager and is an essential support role for the unit. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Top Candidates, post interview, will be required to take an assessment test related to Microsoft Office including Outlook and Excel. This will be coordinated by the hiring manager. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $23.76 - $27.56 per hour Hours Monday-Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications Preferred Experience: Experience with ordering office supplies and managing inventory. Experience working in a law enforcement environment. Experience working as a liaison for several depts. Proficiency using Microsoft Excel and Outlook. Experience maintaining confidentiality and handling confidential information. Experience working in Adobe, purchase request forms and completing travel packages. Must be able to lift up to 15-20 pounds with or without accommodations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to lead and train others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Administrative Specialist are : Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years’ experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: None Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience performing general office support to include ordering office supplies and managing inventory? Yes No * Do you have any experience working in a law enforcement setting? Yes No * Describe your experience acting as a liaison between management, employees, other City of Austin departments, and outside organizations. (Open Ended Question) * Please describe your proficiency in Microsoft Office Suite (Word, Excel and Outlook).: (Open Ended Question) * Please describe your experience maintaining confidential files, and or experience which required you to maintain confidentiality. (Open Ended Question) * Which of the following describes your experience with Adobe Suite? Advanced - create identity programs, logos, and other graphic elements to support overarching communications objectives with professional visual solutions. Intermediate - create /edit a variety of graphic design elements (i.e. advertisements, brochures, collateral, etc.); and able to develop formatting/layout options to incorporate graphics, photos, tables, sidebars, etc. Basic - create /edit basic graphic design elements and desktop publishing documents (i.e. fonts, colors, headings, margins, etc.); and able to apply designs in keeping with set guidelines. No experience * Please describe your experience with purchase request forms and completing travel packages. (Open Ended Question) * Are you able to lift 15-20 pounds with or without accommodations? Yes No Optional & Required Documents Required Documents Resume Optional Documents
Jun 18, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Office of Community Liaison ( OCL ) Administrative Specialist position purpose is to monitor and process all requests for the Office of Community Liaison (ie: event participation and attendance, volunteer scheduling, meetings, phone calls, purchase request forms, and all travel arrangements). The Administrative Specialist will manage and maintain the calendar for the Unit. Handle inquiries and requests by forwarding to the OCL Manager and the correct neighborhood liaisons. They will also read incoming letters; memos; requests and more to determine their significance to the OCL and respond appropriately to them. This position will manage and provide clerical support for the functions of the OCL team. This position will prepare correspondence, and work with other staff within the unit/ department in order to provide input, gather data, analyze information and makes recommendations to the OCL Manager. This position will manage surveys and other data tools housed in the OCL for the Department and OCL unit. The OCL is a Community Engagement and Outreach Division and is responsible for several APD engagement and outreach programs to include National Night Out, Pride Parade, and the Autism Sensory Fair, Seniors & Law Enforcement Together, coffee with a cop and more. The OCL works with different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. This position will report directly to the OCL Manager and is an essential support role for the unit. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Top Candidates, post interview, will be required to take an assessment test related to Microsoft Office including Outlook and Excel. This will be coordinated by the hiring manager. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $23.76 - $27.56 per hour Hours Monday-Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications Preferred Experience: Experience with ordering office supplies and managing inventory. Experience working in a law enforcement environment. Experience working as a liaison for several depts. Proficiency using Microsoft Excel and Outlook. Experience maintaining confidentiality and handling confidential information. Experience working in Adobe, purchase request forms and completing travel packages. Must be able to lift up to 15-20 pounds with or without accommodations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to lead and train others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Administrative Specialist are : Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years’ experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: None Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience performing general office support to include ordering office supplies and managing inventory? Yes No * Do you have any experience working in a law enforcement setting? Yes No * Describe your experience acting as a liaison between management, employees, other City of Austin departments, and outside organizations. (Open Ended Question) * Please describe your proficiency in Microsoft Office Suite (Word, Excel and Outlook).: (Open Ended Question) * Please describe your experience maintaining confidential files, and or experience which required you to maintain confidentiality. (Open Ended Question) * Which of the following describes your experience with Adobe Suite? Advanced - create identity programs, logos, and other graphic elements to support overarching communications objectives with professional visual solutions. Intermediate - create /edit a variety of graphic design elements (i.e. advertisements, brochures, collateral, etc.); and able to develop formatting/layout options to incorporate graphics, photos, tables, sidebars, etc. Basic - create /edit basic graphic design elements and desktop publishing documents (i.e. fonts, colors, headings, margins, etc.); and able to apply designs in keeping with set guidelines. No experience * Please describe your experience with purchase request forms and completing travel packages. (Open Ended Question) * Are you able to lift 15-20 pounds with or without accommodations? Yes No Optional & Required Documents Required Documents Resume Optional Documents