CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is hiring! The City of Ventura’s Parks and Recreation Department is actively hiring for part-time, extra-help Recreation Leader I/II and Recreation Specialist positions. Recreation Leader I/II and Recreation Specialists work under general supervision and may provide on-sight supervision, oversight, instruction, and support for a variety of programs, tours, and recreation activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, senior, youth, and community programs and services. The ideal candidate has the following attributes: Enjoys working with people of different backgrounds and ages, Enjoys working outdoors, in all types of weather, Enjoys physical fitness and can perform physical activities for several hours at a time Is organized and able to communicate clearly both verbally and in writing, to people of all ages and backgrounds Depending on your level of experience and the operational needs of each program, vacancies may be filled at any an appropriate level. Recreation Leader I/II : Provides task-oriented support to recreation and cultural programs, operations, activities, services, and events. Recreation Specialist : Plans, organizes, and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. These are temporary, extra-help positions, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. --------------------------------------------------------------------------------------------------------------------------- Depending on assignment, duties may include, but are not limited to, the following: SPORTS LEAGUE PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer, and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits), and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide on-site supervision, instruction, and support with special events and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. YOUTH AFTER SCHOOL & CAMP PROGRAMS (year-round) - $16.00 - $18.85 per hour Depending on assignment, may provide support and/or oversight with the following programs: PEAK After School Programs : Coordinate after school youth enrichment activities at school sites, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. Westpark Community Center : Coordinate after school enrichment activities at Westpark Community Center, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. May support youth soccer, basketball, and flag football sports leagues. School Break Camp Programs : Coordinate and organize school break activities at indoor and outdoor program sites throughout the city. Lead activities, sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. ARTS & CULTURE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, may provide program and facility support including customer service, data entry, clerical duties, special projects, facility rental oversight, and/or support with the following programs: Historic Programs : Teach hands-on education programs to preschool through 6th grade students at the historic Olivas Adobe. Facilitate educational tours and activities to individuals of all ages at the city’s historic sites with a focus on local history. Public Art : Schedule, coordinate, and conduct tours of the city’s Municipal Art Collection for individuals of all ages. Support Public Art program operations and activities including training program volunteers. Special Events : Provide event support including set-up and breakdown of city-sponsored events such as the Music Under the Stars summer concert series and 4th of July Street Fair. Requires weekend availability. Cultural Arts Classes : Teach creative and performing arts classes for participants of all ages. Arts & Culture Tour Program : Assist in tour planning, coordination, billing, reporting, marketing, and computer record maintenance. Support the coordination of tour escorts, vendors, and bus charters. Tour Bus Driver : Provide tour transportation, assist participants, and complete travel documentation. A valid California DMV Class B Driver license with passenger endorsement, current medical certificate, and completed DOT training is required. General knowledge of wheelchairs and mechanical lifts is desirable. SENIORS & COMMUNITY SERVICE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, duties may include, but are not limited to, the following: Facility Attendant: Provide site supervision or act as an attendant monitoring and assisting with set-up and break-down of tables, equipment or other materials used during rental period. Duties may include ensuring permit policies are followed, meeting with prospective renters to explain site policies, overseeing opening and closing procedures and supporting annual Parks & Recreation events and programs. Community Gardens : Provide care and maintenance of community garden common areas, pathways, vacant plots, and garden supplies. May facilitate tours and orientations to prospective gardeners and host classes and volunteer workdays on weekends. Volunteer Programs : Support volunteer program operations including hosting onsite volunteer projects, maintaining the volunteer program database, and assisting with volunteer outreach and social media. Requires weekend availability. Senior Nutrition Program : Under the supervision of the Senior Nutrition Program Specialist, assist with the preparation and serving of meals to program participants, train and oversee program volunteers, and support program data entry, cash handling, filing, clerical duties, and special projects. Customer Service Representative : Assist customers over the phone, in-person, and by email with class registrations and information; support the Department with data entry, cash handling, filing, clerical duties, and on special projects. --------------------------------------------------------------------------------------------------------------------------- Additional Information To be considered for this part-time extra-help position, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. Applications will be accepted until all current extra-help positions have been filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Recreation Leader I/II and Recreation Specialist . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS Recreation Leader I/II A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Recreation Specialist A combination of training, education, and experience equivalent to graduation from high school and sufficient work experience in the specialty area to acquire the knowledge, skills and abilities necessary to perform independently without close supervision are required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). APPLICATION AND INTERVIEW PROCESS Submit a City application and supplemental questionnaire. Applications are reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions are reviewed on a continuous basis. For initial consideration, applicants are encouraged to apply promptly. Please note, the recruitment may close without notice. Application Review Process : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Department Selection Interview : A select number of candidates will be invited to participate in an interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified if selected for an interview. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background may be conducted. Probationary Period : This is an 'At-Will' position, subject to termination at any time, without notice or right of appeal. Temporary Appointment Status: Extra-Help : May work up to 999 hours per fiscal year. Limited-Term : May work over 999 hours per fiscal year up to 18 months. Extended-Term : May work over 999 hours per fiscal year 18 months - 3 year maximum. Direct Deposit: Paychecks are automatically deposited into employee bank accounts. Wellness Program: A comprehensive program is available, including on-site gym, classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyles. Retirement: In lieu of Social Security, Temporary, Extra-help employees who are not currently CalPERS members are enrolled in the City's Part-time, Temporary, and Seasonal Employee 457 Deferred Compensation retirement plan. If you are a CalPERS member, please notify Human Resources at the time you are hired and your retirement contributions will be handled in accordance with the City's CalPERS contract. If you are a CalPERS retiree, please contact CalPERS to discuss the impact that your employment in this position would have on your pension benefit. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information, contact a Social Security office or go to www.socialsecurity.gov/form1945 . Limited-Term and Extended-Term employees are covered by the CalPERS retirement system. Other Benefits: The City will comply with the requirements of the Paid Sick Leave Law in accordance with California Labor Code Sections 245 through 249, enacting the Healthy Workplaces, Healthy Families Act of 2014 and will offer group health coverage to those who qualify under the Affordable Care Act. Temporary employees are not eligible for vacation, holidays, or any other benefits provided to regular employees. Closing Date/Time: Continuous
Mar 08, 2024
Temporary
THE POSITION The City of Ventura is hiring! The City of Ventura’s Parks and Recreation Department is actively hiring for part-time, extra-help Recreation Leader I/II and Recreation Specialist positions. Recreation Leader I/II and Recreation Specialists work under general supervision and may provide on-sight supervision, oversight, instruction, and support for a variety of programs, tours, and recreation activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, senior, youth, and community programs and services. The ideal candidate has the following attributes: Enjoys working with people of different backgrounds and ages, Enjoys working outdoors, in all types of weather, Enjoys physical fitness and can perform physical activities for several hours at a time Is organized and able to communicate clearly both verbally and in writing, to people of all ages and backgrounds Depending on your level of experience and the operational needs of each program, vacancies may be filled at any an appropriate level. Recreation Leader I/II : Provides task-oriented support to recreation and cultural programs, operations, activities, services, and events. Recreation Specialist : Plans, organizes, and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. These are temporary, extra-help positions, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. --------------------------------------------------------------------------------------------------------------------------- Depending on assignment, duties may include, but are not limited to, the following: SPORTS LEAGUE PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer, and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits), and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide on-site supervision, instruction, and support with special events and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. YOUTH AFTER SCHOOL & CAMP PROGRAMS (year-round) - $16.00 - $18.85 per hour Depending on assignment, may provide support and/or oversight with the following programs: PEAK After School Programs : Coordinate after school youth enrichment activities at school sites, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. Westpark Community Center : Coordinate after school enrichment activities at Westpark Community Center, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. May support youth soccer, basketball, and flag football sports leagues. School Break Camp Programs : Coordinate and organize school break activities at indoor and outdoor program sites throughout the city. Lead activities, sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. ARTS & CULTURE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, may provide program and facility support including customer service, data entry, clerical duties, special projects, facility rental oversight, and/or support with the following programs: Historic Programs : Teach hands-on education programs to preschool through 6th grade students at the historic Olivas Adobe. Facilitate educational tours and activities to individuals of all ages at the city’s historic sites with a focus on local history. Public Art : Schedule, coordinate, and conduct tours of the city’s Municipal Art Collection for individuals of all ages. Support Public Art program operations and activities including training program volunteers. Special Events : Provide event support including set-up and breakdown of city-sponsored events such as the Music Under the Stars summer concert series and 4th of July Street Fair. Requires weekend availability. Cultural Arts Classes : Teach creative and performing arts classes for participants of all ages. Arts & Culture Tour Program : Assist in tour planning, coordination, billing, reporting, marketing, and computer record maintenance. Support the coordination of tour escorts, vendors, and bus charters. Tour Bus Driver : Provide tour transportation, assist participants, and complete travel documentation. A valid California DMV Class B Driver license with passenger endorsement, current medical certificate, and completed DOT training is required. General knowledge of wheelchairs and mechanical lifts is desirable. SENIORS & COMMUNITY SERVICE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, duties may include, but are not limited to, the following: Facility Attendant: Provide site supervision or act as an attendant monitoring and assisting with set-up and break-down of tables, equipment or other materials used during rental period. Duties may include ensuring permit policies are followed, meeting with prospective renters to explain site policies, overseeing opening and closing procedures and supporting annual Parks & Recreation events and programs. Community Gardens : Provide care and maintenance of community garden common areas, pathways, vacant plots, and garden supplies. May facilitate tours and orientations to prospective gardeners and host classes and volunteer workdays on weekends. Volunteer Programs : Support volunteer program operations including hosting onsite volunteer projects, maintaining the volunteer program database, and assisting with volunteer outreach and social media. Requires weekend availability. Senior Nutrition Program : Under the supervision of the Senior Nutrition Program Specialist, assist with the preparation and serving of meals to program participants, train and oversee program volunteers, and support program data entry, cash handling, filing, clerical duties, and special projects. Customer Service Representative : Assist customers over the phone, in-person, and by email with class registrations and information; support the Department with data entry, cash handling, filing, clerical duties, and on special projects. --------------------------------------------------------------------------------------------------------------------------- Additional Information To be considered for this part-time extra-help position, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. Applications will be accepted until all current extra-help positions have been filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Recreation Leader I/II and Recreation Specialist . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS Recreation Leader I/II A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Recreation Specialist A combination of training, education, and experience equivalent to graduation from high school and sufficient work experience in the specialty area to acquire the knowledge, skills and abilities necessary to perform independently without close supervision are required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). APPLICATION AND INTERVIEW PROCESS Submit a City application and supplemental questionnaire. Applications are reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions are reviewed on a continuous basis. For initial consideration, applicants are encouraged to apply promptly. Please note, the recruitment may close without notice. Application Review Process : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Department Selection Interview : A select number of candidates will be invited to participate in an interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified if selected for an interview. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background may be conducted. Probationary Period : This is an 'At-Will' position, subject to termination at any time, without notice or right of appeal. Temporary Appointment Status: Extra-Help : May work up to 999 hours per fiscal year. Limited-Term : May work over 999 hours per fiscal year up to 18 months. Extended-Term : May work over 999 hours per fiscal year 18 months - 3 year maximum. Direct Deposit: Paychecks are automatically deposited into employee bank accounts. Wellness Program: A comprehensive program is available, including on-site gym, classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyles. Retirement: In lieu of Social Security, Temporary, Extra-help employees who are not currently CalPERS members are enrolled in the City's Part-time, Temporary, and Seasonal Employee 457 Deferred Compensation retirement plan. If you are a CalPERS member, please notify Human Resources at the time you are hired and your retirement contributions will be handled in accordance with the City's CalPERS contract. If you are a CalPERS retiree, please contact CalPERS to discuss the impact that your employment in this position would have on your pension benefit. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information, contact a Social Security office or go to www.socialsecurity.gov/form1945 . Limited-Term and Extended-Term employees are covered by the CalPERS retirement system. Other Benefits: The City will comply with the requirements of the Paid Sick Leave Law in accordance with California Labor Code Sections 245 through 249, enacting the Healthy Workplaces, Healthy Families Act of 2014 and will offer group health coverage to those who qualify under the Affordable Care Act. Temporary employees are not eligible for vacation, holidays, or any other benefits provided to regular employees. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a00a0011fb9cdb44bd3fefee40d47fc0
Jun 22, 2024
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a00a0011fb9cdb44bd3fefee40d47fc0
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Barbie Gary, Recreation Program Manager at 925-671-3074 or barbie.gary@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Barbie Gary, Recreation Program Manager at 925-671-3074 or barbie.gary@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
The City of Menlo Park is a great place to work! We are now hiring Recreation Specialists to provide hands-on support a wide variety of programs including summer camps, after school programs, recreation centers, community events and senior center programs for approximately 10-20 hours per week. This is an exceptional job opportunity for enthusiastic and responsible applicants to join the City of Menlo Park team and gain valuable work experience with an outstanding local government. This hourly, at-will, part-time (non-benefited) position offers paid work experience, flexible part-time schedule, and on-the-job training and support. Shifts are available mornings, afternoons, evenings and weekends. Summer seasonal positions available. Recreation Specialists provide a variety of hands-on support activities to an assigned program or division. Recreation Specialists are expected to: Provide professional and courteous customer service at all times Provide hands-on operational support in City recreation centers, sports facilities, afterschool and summer camp programs, and/or nutrition and food service programs Set up, arrange, and take-down furniture and equipment for classes, rentals, meetings, and special events Effectively use, learn and perform tasks on recreation software systems Monitor the proper and safe use of City facilities by the general public and ensure adherence to rules and policies Ensure the cleanliness and safety of facilities throughout the day Demonstrate proficiency with word processing, data entry and organization Depending on the specific work assignment, Recreation Specialists also are responsible for: Handling money and electronic transactions Organizing class sign in sheets Monitoring, organizing, and running community programs Basketball, volleyball and softball scorekeeping Leading children in organized afterschool and summer camp programs and activities Food preparation and food service in City nutrition programs. Ideal Candidate Minimum Requirements Appointment to this position is contingent upon: *Department of Justice fingerprinting criminal history records check (age 18 and over) or work permit (if under age 18). Recreation Specialist High school diploma or equivalent. Two years of paid experience working in a recreation program-type setting. Must have experience supervising children, teens, adults, and/or seniors. Benefits These are non-benefited, temporary positions. A temporary employee may not work more than 1,000 hours per year and will receive sick leave in accordance with State law. Special Instructions Salary Recreation Specialist: $18.36 - $21.91 per hour For more information or if you have any questions, please contact: Tricia Mullan at pmullan@menlopark.gov Closing Date/Time: 7/14/2024 at 11:59pm
Jun 11, 2024
Full Time
The City of Menlo Park is a great place to work! We are now hiring Recreation Specialists to provide hands-on support a wide variety of programs including summer camps, after school programs, recreation centers, community events and senior center programs for approximately 10-20 hours per week. This is an exceptional job opportunity for enthusiastic and responsible applicants to join the City of Menlo Park team and gain valuable work experience with an outstanding local government. This hourly, at-will, part-time (non-benefited) position offers paid work experience, flexible part-time schedule, and on-the-job training and support. Shifts are available mornings, afternoons, evenings and weekends. Summer seasonal positions available. Recreation Specialists provide a variety of hands-on support activities to an assigned program or division. Recreation Specialists are expected to: Provide professional and courteous customer service at all times Provide hands-on operational support in City recreation centers, sports facilities, afterschool and summer camp programs, and/or nutrition and food service programs Set up, arrange, and take-down furniture and equipment for classes, rentals, meetings, and special events Effectively use, learn and perform tasks on recreation software systems Monitor the proper and safe use of City facilities by the general public and ensure adherence to rules and policies Ensure the cleanliness and safety of facilities throughout the day Demonstrate proficiency with word processing, data entry and organization Depending on the specific work assignment, Recreation Specialists also are responsible for: Handling money and electronic transactions Organizing class sign in sheets Monitoring, organizing, and running community programs Basketball, volleyball and softball scorekeeping Leading children in organized afterschool and summer camp programs and activities Food preparation and food service in City nutrition programs. Ideal Candidate Minimum Requirements Appointment to this position is contingent upon: *Department of Justice fingerprinting criminal history records check (age 18 and over) or work permit (if under age 18). Recreation Specialist High school diploma or equivalent. Two years of paid experience working in a recreation program-type setting. Must have experience supervising children, teens, adults, and/or seniors. Benefits These are non-benefited, temporary positions. A temporary employee may not work more than 1,000 hours per year and will receive sick leave in accordance with State law. Special Instructions Salary Recreation Specialist: $18.36 - $21.91 per hour For more information or if you have any questions, please contact: Tricia Mullan at pmullan@menlopark.gov Closing Date/Time: 7/14/2024 at 11:59pm
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Office of Community Liaison ( OCL ) Administrative Specialist position purpose is to monitor and process all requests for the Office of Community Liaison (ie: event participation and attendance, volunteer scheduling, meetings, phone calls, purchase request forms, and all travel arrangements). The Administrative Specialist will manage and maintain the calendar for the Unit. Handle inquiries and requests by forwarding to the OCL Manager and the correct neighborhood liaisons. They will also read incoming letters; memos; requests and more to determine their significance to the OCL and respond appropriately to them. This position will manage and provide clerical support for the functions of the OCL team. This position will prepare correspondence, and work with other staff within the unit/ department in order to provide input, gather data, analyze information and makes recommendations to the OCL Manager. This position will manage surveys and other data tools housed in the OCL for the Department and OCL unit. The OCL is a Community Engagement and Outreach Division and is responsible for several APD engagement and outreach programs to include National Night Out, Pride Parade, and the Autism Sensory Fair, Seniors & Law Enforcement Together, coffee with a cop and more. The OCL works with different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. This position will report directly to the OCL Manager and is an essential support role for the unit. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Top Candidates, post interview, will be required to take an assessment test related to Microsoft Office including Outlook and Excel. This will be coordinated by the hiring manager. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $23.76 - $27.56 per hour Hours Monday-Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications Preferred Experience: Experience with ordering office supplies and managing inventory. Experience working in a law enforcement environment. Experience working as a liaison for several depts. Proficiency using Microsoft Excel and Outlook. Experience maintaining confidentiality and handling confidential information. Experience working in Adobe, purchase request forms and completing travel packages. Must be able to lift up to 15-20 pounds with or without accommodations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to lead and train others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Administrative Specialist are : Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years’ experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: None Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience performing general office support to include ordering office supplies and managing inventory? Yes No * Do you have any experience working in a law enforcement setting? Yes No * Describe your experience acting as a liaison between management, employees, other City of Austin departments, and outside organizations. (Open Ended Question) * Please describe your proficiency in Microsoft Office Suite (Word, Excel and Outlook).: (Open Ended Question) * Please describe your experience maintaining confidential files, and or experience which required you to maintain confidentiality. (Open Ended Question) * Which of the following describes your experience with Adobe Suite? Advanced - create identity programs, logos, and other graphic elements to support overarching communications objectives with professional visual solutions. Intermediate - create /edit a variety of graphic design elements (i.e. advertisements, brochures, collateral, etc.); and able to develop formatting/layout options to incorporate graphics, photos, tables, sidebars, etc. Basic - create /edit basic graphic design elements and desktop publishing documents (i.e. fonts, colors, headings, margins, etc.); and able to apply designs in keeping with set guidelines. No experience * Please describe your experience with purchase request forms and completing travel packages. (Open Ended Question) * Are you able to lift 15-20 pounds with or without accommodations? Yes No Optional & Required Documents Required Documents Resume Optional Documents
Jun 18, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Office of Community Liaison ( OCL ) Administrative Specialist position purpose is to monitor and process all requests for the Office of Community Liaison (ie: event participation and attendance, volunteer scheduling, meetings, phone calls, purchase request forms, and all travel arrangements). The Administrative Specialist will manage and maintain the calendar for the Unit. Handle inquiries and requests by forwarding to the OCL Manager and the correct neighborhood liaisons. They will also read incoming letters; memos; requests and more to determine their significance to the OCL and respond appropriately to them. This position will manage and provide clerical support for the functions of the OCL team. This position will prepare correspondence, and work with other staff within the unit/ department in order to provide input, gather data, analyze information and makes recommendations to the OCL Manager. This position will manage surveys and other data tools housed in the OCL for the Department and OCL unit. The OCL is a Community Engagement and Outreach Division and is responsible for several APD engagement and outreach programs to include National Night Out, Pride Parade, and the Autism Sensory Fair, Seniors & Law Enforcement Together, coffee with a cop and more. The OCL works with different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. This position will report directly to the OCL Manager and is an essential support role for the unit. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Top Candidates, post interview, will be required to take an assessment test related to Microsoft Office including Outlook and Excel. This will be coordinated by the hiring manager. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $23.76 - $27.56 per hour Hours Monday-Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications Preferred Experience: Experience with ordering office supplies and managing inventory. Experience working in a law enforcement environment. Experience working as a liaison for several depts. Proficiency using Microsoft Excel and Outlook. Experience maintaining confidentiality and handling confidential information. Experience working in Adobe, purchase request forms and completing travel packages. Must be able to lift up to 15-20 pounds with or without accommodations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to lead and train others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Administrative Specialist are : Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years’ experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: None Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience performing general office support to include ordering office supplies and managing inventory? Yes No * Do you have any experience working in a law enforcement setting? Yes No * Describe your experience acting as a liaison between management, employees, other City of Austin departments, and outside organizations. (Open Ended Question) * Please describe your proficiency in Microsoft Office Suite (Word, Excel and Outlook).: (Open Ended Question) * Please describe your experience maintaining confidential files, and or experience which required you to maintain confidentiality. (Open Ended Question) * Which of the following describes your experience with Adobe Suite? Advanced - create identity programs, logos, and other graphic elements to support overarching communications objectives with professional visual solutions. Intermediate - create /edit a variety of graphic design elements (i.e. advertisements, brochures, collateral, etc.); and able to develop formatting/layout options to incorporate graphics, photos, tables, sidebars, etc. Basic - create /edit basic graphic design elements and desktop publishing documents (i.e. fonts, colors, headings, margins, etc.); and able to apply designs in keeping with set guidelines. No experience * Please describe your experience with purchase request forms and completing travel packages. (Open Ended Question) * Are you able to lift 15-20 pounds with or without accommodations? Yes No Optional & Required Documents Required Documents Resume Optional Documents
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,694.00 per month to $4,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist, Non-Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through June 30, 2025, with the possibility of reappointment. The East Bay Science Initiative (EBSi) is funded by the U.S. Department of Education’s Hispanic Serving Institutions STEM Grant. The purpose of this grant is to expand STEM opportunities, diversity STEM pathways, and prepare STEM majors for productive careers that enable them to contribute to their communities, the state of California and the nation. These efforts are key to institutional success in achieving our GI 2025 targets through creative implementation focused on the Chancellor’s Office Equity Goals and Priorities. The Program Coordinator will support and help advance four major goals: to provide intentional and coherent Freshman Year Experience academic programs and support for STEM majors; to recruit and prepare California Community College (CCC) students to attain Computer Science degrees from Cal State East Bay; to recruit and prepare CCC students to enter a STEM teaching career pipeline at Cal State East Bay; to develop the skills, pathways, and opportunities for juniors and seniors to attain paid internships relevant to their majors and career goals. The Program Coordinator will contribute to program planning and will coordinate all program activities, including but not limited to, recruiting student participants and assistants, overseeing processes, communicating with external partners, tracking data, maintaining records, and collaborating across the university. The Program Coordinator will ensure that all grant goals and requirements are met working closely and effectively with the Principal Investigator (PI) and Co-Principal Investigators (Co-PI) of the grant, as well as the administration, faculty, other staff, and students participating in grant-related activities across campus and beyond, especially in the College of Science and College of Education and Allied Studies. Responsibilities PROGRAM ADMINISTRATION Develop and implement processes and practices for accurate and effective management, support and tracking of all aspects of grant programming both day-to-day and longitudinally. Effectively represent grant activities, the college and university through interacting, collaborating and liaising with constituencies both on and off campus including the Department of Education. Foresee and respond to complex situations. Program administration duties include, but are not limited to: Serve as a lead liaison to the Department of Education, ORSP, and any other organizations that require reporting or compliance. Work to ensure alignment with campus and college efforts such as elements of the STEM Lab, CAP program, MESA University, HPN, California Community Colleges, employers, AGILE, etc. Design, coordinate, and facilitate small- and large-scale events for grant-related activities (e.g., conferences and training), including location (in-person or remote), creating/producing meeting materials/supplies (e.g. outreach, agendas, fliers), and if needed, transportation, and catering. Ensure East Bay STEM Initiative communications and media (such as web and social media), budget, newsletters, and reports represent the program, and that the program is branded correctly for representing both the East Bay STEM Initiative and grant funders. Provide guidance to and facilitate transactions for investigators for hiring staff and students, paying faculty, ordering supplies and/or equipment, processing reimbursements related to travel or miscellaneous expenses, and ensure that that initial fiscal, human resource and procurement transactions follow Federal, State, CSU, and campus policies, as well as sponsor guidelines and award terms and conditions. BUDGET/FINANCIAL ADMINISTRATION Develop, manage and maintain financial processes and systems to monitor the grant budget taking into account complex independent and intersecting programs. Budget/financial administration duties include, but are not limited to: Develop budget projections and narratives that reflect changing budgetary landscapes and varied budget sources for programming with many interacting elements. Ensure compliance and clear communication with the Department of Education, including communication and relationship development with the Program Officer. Ensure accurate reconciliation and transparent sharing of financial information with the Office of Research and Sponsored Programs (ORSP) for efficient operations for all grant funded activities. Lead all processes and procedures for timely, clear, effective and accurate budget expenditures. PROJECT ALIGNMENT AND INTEGRATION WITH COLLEGE INITIATIVES ESPECIALLY EXPERIENCES BEYOND THE CLASSROOM Develop, manage and maintain sustainable infrastructure to support equitable access to and experiences with mentored research opportunities, internships, and career exploration. Project alignment and integration with college initiatives duties include, but are not limited to: In alignment with the Internship pathway, partner with the pathway lead to collect and analyze participant data. Develop communication channels; and build summer bridge/research peer-mentor programs. Develop resources for faculty and community events for students that support inclusive and equity focused experiences and spaces. In alignment with FYE and CS transfer pathways, develop and maintain communication mechanisms to facilitate progression and graduation. In alignment with STEM Teaching and FYE pathways, identify and implement activities that support the development of future teachers in the STEM LAB. EVALUATION & COMPLIANCE Monitor progress of programming towards the objectives and key performance indicators as established in the grant proposal, including all program participants’ retention and graduation rates. Manage interactions with, support needs (data, documents, and other resources) and requests from, and maintain proper protocols and contracts with the outside evaluation team. Evaluation and Compliance duties include, but are not limited to: Work closely with the PI and Co-PI’s of the grant to provide assistance with program evaluation. Implement and develop program data tracking and assessment tools, including reviewing requirements and expectations from grant funders, ensuring completion and submission of necessary data, and preparation of reports. Ensure that grant employees comply with policies and regulations related to external site interactions, such as community colleges, K-12, offices of education. COMMUNICATION Develop and lead communication strategies to all project constituents within and beyond the university. Serve as program liaison by building and maintaining positive and productive working relationships amongst grant personnel and any external stakeholders, and by serving as the lead resource for all issues related to grant administration. Communication duties include, but are not limited to: Represent the program at campus events. Serve as lead for communications with students and faculty about project-related opportunities. Identify the most effective methods of communication to reach the appropriate audience. Develop and implement communications strategies to increase awareness of the opportunities supported by the project. Independently design, review, edit, and disseminate flyers, brochures, posters, and other print media for outreach activities and marketing initiatives. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Cultural sensitivity when interacting with a very diverse population of students and faculty. Demonstrated ability to use computer applications such as PowerPoint, Word, Excel, and imaging software. Familiarity with or demonstrated ability to master programs such as PeopleSoft, Singularity, Google Calendar, and share drives. Ability to initiate, implement, and troubleshoot existing and new departmental policies and programs. Demonstrated excellent oral and written communication skills, via technology and in person. Strong interpersonal skills. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 23 2024 Pacific Daylight Time Applications close: Sep 23 2024 Pacific Daylight Time Closing Date/Time:
May 24, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,694.00 per month to $4,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist, Non-Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through June 30, 2025, with the possibility of reappointment. The East Bay Science Initiative (EBSi) is funded by the U.S. Department of Education’s Hispanic Serving Institutions STEM Grant. The purpose of this grant is to expand STEM opportunities, diversity STEM pathways, and prepare STEM majors for productive careers that enable them to contribute to their communities, the state of California and the nation. These efforts are key to institutional success in achieving our GI 2025 targets through creative implementation focused on the Chancellor’s Office Equity Goals and Priorities. The Program Coordinator will support and help advance four major goals: to provide intentional and coherent Freshman Year Experience academic programs and support for STEM majors; to recruit and prepare California Community College (CCC) students to attain Computer Science degrees from Cal State East Bay; to recruit and prepare CCC students to enter a STEM teaching career pipeline at Cal State East Bay; to develop the skills, pathways, and opportunities for juniors and seniors to attain paid internships relevant to their majors and career goals. The Program Coordinator will contribute to program planning and will coordinate all program activities, including but not limited to, recruiting student participants and assistants, overseeing processes, communicating with external partners, tracking data, maintaining records, and collaborating across the university. The Program Coordinator will ensure that all grant goals and requirements are met working closely and effectively with the Principal Investigator (PI) and Co-Principal Investigators (Co-PI) of the grant, as well as the administration, faculty, other staff, and students participating in grant-related activities across campus and beyond, especially in the College of Science and College of Education and Allied Studies. Responsibilities PROGRAM ADMINISTRATION Develop and implement processes and practices for accurate and effective management, support and tracking of all aspects of grant programming both day-to-day and longitudinally. Effectively represent grant activities, the college and university through interacting, collaborating and liaising with constituencies both on and off campus including the Department of Education. Foresee and respond to complex situations. Program administration duties include, but are not limited to: Serve as a lead liaison to the Department of Education, ORSP, and any other organizations that require reporting or compliance. Work to ensure alignment with campus and college efforts such as elements of the STEM Lab, CAP program, MESA University, HPN, California Community Colleges, employers, AGILE, etc. Design, coordinate, and facilitate small- and large-scale events for grant-related activities (e.g., conferences and training), including location (in-person or remote), creating/producing meeting materials/supplies (e.g. outreach, agendas, fliers), and if needed, transportation, and catering. Ensure East Bay STEM Initiative communications and media (such as web and social media), budget, newsletters, and reports represent the program, and that the program is branded correctly for representing both the East Bay STEM Initiative and grant funders. Provide guidance to and facilitate transactions for investigators for hiring staff and students, paying faculty, ordering supplies and/or equipment, processing reimbursements related to travel or miscellaneous expenses, and ensure that that initial fiscal, human resource and procurement transactions follow Federal, State, CSU, and campus policies, as well as sponsor guidelines and award terms and conditions. BUDGET/FINANCIAL ADMINISTRATION Develop, manage and maintain financial processes and systems to monitor the grant budget taking into account complex independent and intersecting programs. Budget/financial administration duties include, but are not limited to: Develop budget projections and narratives that reflect changing budgetary landscapes and varied budget sources for programming with many interacting elements. Ensure compliance and clear communication with the Department of Education, including communication and relationship development with the Program Officer. Ensure accurate reconciliation and transparent sharing of financial information with the Office of Research and Sponsored Programs (ORSP) for efficient operations for all grant funded activities. Lead all processes and procedures for timely, clear, effective and accurate budget expenditures. PROJECT ALIGNMENT AND INTEGRATION WITH COLLEGE INITIATIVES ESPECIALLY EXPERIENCES BEYOND THE CLASSROOM Develop, manage and maintain sustainable infrastructure to support equitable access to and experiences with mentored research opportunities, internships, and career exploration. Project alignment and integration with college initiatives duties include, but are not limited to: In alignment with the Internship pathway, partner with the pathway lead to collect and analyze participant data. Develop communication channels; and build summer bridge/research peer-mentor programs. Develop resources for faculty and community events for students that support inclusive and equity focused experiences and spaces. In alignment with FYE and CS transfer pathways, develop and maintain communication mechanisms to facilitate progression and graduation. In alignment with STEM Teaching and FYE pathways, identify and implement activities that support the development of future teachers in the STEM LAB. EVALUATION & COMPLIANCE Monitor progress of programming towards the objectives and key performance indicators as established in the grant proposal, including all program participants’ retention and graduation rates. Manage interactions with, support needs (data, documents, and other resources) and requests from, and maintain proper protocols and contracts with the outside evaluation team. Evaluation and Compliance duties include, but are not limited to: Work closely with the PI and Co-PI’s of the grant to provide assistance with program evaluation. Implement and develop program data tracking and assessment tools, including reviewing requirements and expectations from grant funders, ensuring completion and submission of necessary data, and preparation of reports. Ensure that grant employees comply with policies and regulations related to external site interactions, such as community colleges, K-12, offices of education. COMMUNICATION Develop and lead communication strategies to all project constituents within and beyond the university. Serve as program liaison by building and maintaining positive and productive working relationships amongst grant personnel and any external stakeholders, and by serving as the lead resource for all issues related to grant administration. Communication duties include, but are not limited to: Represent the program at campus events. Serve as lead for communications with students and faculty about project-related opportunities. Identify the most effective methods of communication to reach the appropriate audience. Develop and implement communications strategies to increase awareness of the opportunities supported by the project. Independently design, review, edit, and disseminate flyers, brochures, posters, and other print media for outreach activities and marketing initiatives. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Cultural sensitivity when interacting with a very diverse population of students and faculty. Demonstrated ability to use computer applications such as PowerPoint, Word, Excel, and imaging software. Familiarity with or demonstrated ability to master programs such as PeopleSoft, Singularity, Google Calendar, and share drives. Ability to initiate, implement, and troubleshoot existing and new departmental policies and programs. Demonstrated excellent oral and written communication skills, via technology and in person. Strong interpersonal skills. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 23 2024 Pacific Daylight Time Applications close: Sep 23 2024 Pacific Daylight Time Closing Date/Time:
City of Culver City, CA
Culver City, California, United States
THE CITY Culver City is a Charter City incorporated in 1917 and is a destination filled with outdoor cafes, unique shops, and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $325 million. The City provides a full range of municipal services including Fire, Police, Housing and Human Services, Public Works, Parks, Recreation, and Community Services (PRCS), and Transportation. THE POSITION The Parks, Recreation, and Community Services Department (PRCS) The PRCS Department consists of different programs and divisions including the Recreation Division and Senior & Social Services. These divisions provide a variety of programs for children, young adults, seniors, and residents with disabilities. Program activities include Youth Sports Programs, homework assistance, computer lab, crafts and games, special events, and more. General Duties: The Recreation Specialist is the highest level of part-time employees within the department. As such, this position works with the Recreation Coordinators and supervisors to plan, organize, and implement a variety of recreational and social services programs, classes, and activities, such as Youth Sports Programs, and is responsible for the oversight of the safe day-to-day operation of designated programs and facilities. Specialists help train, provide leadership, and supervise the work of subordinate employees and volunteers. Other major responsibilities include coordination, scheduling, and oversight of reservations at City facilities; assisting with marketing and social media; evaluating and making recommendations to improve programs and processes; teaching or facilitating group activities; and regular communication with staff, volunteers, parents, patrons, and participants. Successful candidates will also be expected to learn registration and other computer software necessary to successfully manage facilities, registrations, and programs. Work Schedule: Part-time hours working approximately up to 28 hours a week. Schedules will vary depending on the needs of the department. Licenses and Certificates: Possession of a valid California Class "C" driver license. Must possess certificates in First-Aid and Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) within six months of employment. Training and Experience Any combination equivalent to training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: an Associate's Degree or equivalent semester units and two years of experience in the parks, recreation, and community services industry. The two years of required work experience may be substituted if the education degree is met. **Please note required experience must be fully met at the time of applying.** EXAMINATION PROCEDURES Suitability for the position will be evaluated by an application review. This evaluation will be qualifying, i.e., it will determine who will be invited to the Oral Appraisal Interview. The Oral Appraisal Interview will evaluate training, experience, and personal qualifications and will be weighted at 100%. Selected candidates must provide the following: 1) Proof of eligibility to work in the U.S. at the time of appointment. 2) Possession of a valid California Class C driver's license if assigned to drive. ADDITIONAL INFORMATION The provisions of this job posting does not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, please contact the Human Resources Department three (3) business days prior to the test at (310) 253-5640. There are no benefits associated with this position other than those required by law. Closing Date/Time: 7/8/2024 5:00 PM Pacific
Jun 20, 2024
THE CITY Culver City is a Charter City incorporated in 1917 and is a destination filled with outdoor cafes, unique shops, and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $325 million. The City provides a full range of municipal services including Fire, Police, Housing and Human Services, Public Works, Parks, Recreation, and Community Services (PRCS), and Transportation. THE POSITION The Parks, Recreation, and Community Services Department (PRCS) The PRCS Department consists of different programs and divisions including the Recreation Division and Senior & Social Services. These divisions provide a variety of programs for children, young adults, seniors, and residents with disabilities. Program activities include Youth Sports Programs, homework assistance, computer lab, crafts and games, special events, and more. General Duties: The Recreation Specialist is the highest level of part-time employees within the department. As such, this position works with the Recreation Coordinators and supervisors to plan, organize, and implement a variety of recreational and social services programs, classes, and activities, such as Youth Sports Programs, and is responsible for the oversight of the safe day-to-day operation of designated programs and facilities. Specialists help train, provide leadership, and supervise the work of subordinate employees and volunteers. Other major responsibilities include coordination, scheduling, and oversight of reservations at City facilities; assisting with marketing and social media; evaluating and making recommendations to improve programs and processes; teaching or facilitating group activities; and regular communication with staff, volunteers, parents, patrons, and participants. Successful candidates will also be expected to learn registration and other computer software necessary to successfully manage facilities, registrations, and programs. Work Schedule: Part-time hours working approximately up to 28 hours a week. Schedules will vary depending on the needs of the department. Licenses and Certificates: Possession of a valid California Class "C" driver license. Must possess certificates in First-Aid and Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) within six months of employment. Training and Experience Any combination equivalent to training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: an Associate's Degree or equivalent semester units and two years of experience in the parks, recreation, and community services industry. The two years of required work experience may be substituted if the education degree is met. **Please note required experience must be fully met at the time of applying.** EXAMINATION PROCEDURES Suitability for the position will be evaluated by an application review. This evaluation will be qualifying, i.e., it will determine who will be invited to the Oral Appraisal Interview. The Oral Appraisal Interview will evaluate training, experience, and personal qualifications and will be weighted at 100%. Selected candidates must provide the following: 1) Proof of eligibility to work in the U.S. at the time of appointment. 2) Possession of a valid California Class C driver's license if assigned to drive. ADDITIONAL INFORMATION The provisions of this job posting does not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment. The City of Culver City intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, please contact the Human Resources Department three (3) business days prior to the test at (310) 253-5640. There are no benefits associated with this position other than those required by law. Closing Date/Time: 7/8/2024 5:00 PM Pacific
State of Missouri
Kansas City, Missouri, United States
Job Location: This position will be located at 1410 Genessee Suite 130 KCMO 64102 Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers Represent DSDS in administrative hearings Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary Assume accountability and responsibility over the program's integrity, operations, and success Minimum Qualifications: Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills Keen to detail and documentation Exhibit disability & cross-generational awareness Prior experience with customer service and working with the eldery, persons with disabilities or other vulnerable population is preferred Preferred Qualifications: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Jun 19, 2024
Full Time
Job Location: This position will be located at 1410 Genessee Suite 130 KCMO 64102 Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers Represent DSDS in administrative hearings Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary Assume accountability and responsibility over the program's integrity, operations, and success Minimum Qualifications: Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills Keen to detail and documentation Exhibit disability & cross-generational awareness Prior experience with customer service and working with the eldery, persons with disabilities or other vulnerable population is preferred Preferred Qualifications: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Louis City, Missouri, United States
Job Location: This position will be located at St. Louis City or St. Louis County MO. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
Jun 14, 2024
Full Time
Job Location: This position will be located at St. Louis City or St. Louis County MO. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants The Curriculum and Instructor Development Training Supervisor will manage a team of specialists; supervise the creation of multimedia training materials, including presentations, videos, e-learning modules, and simulations; evaluate the alignment of learning objectives, assessments (including test items, rubrics, etc.), learning activities, and instructional materials; and monitor and evaluate the performance of trainers, providing feedback and support for continuous improvement. The supervisor will work in partnership with the assigned Training Specialist Seniors and Video Production Specialist to: Assist Academy instructors with designing, developing, and delivering training programs. Create courses of instruction, curricula, and lesson plans for Cadet training, in-service training, leadership training, response to resistance training, firearms classroom training, and specialized classroom training. Instruct courses and give presentations on topics relevant to education and experience. Design, write, and revise formative and summative assessments aligned to approved learning objectives and consistent with evidence-based best practices in curriculum, instruction, and assessment. Ensure that assessments are standardized, reflect the application of what is learned, and provide data to inform instruction. Conduct gap analysis of curricula and perform quality assurance tasks for various curriculum components. Guide methods and practices of teaching to Academy Staff and adjunct instructors. Prepare reports and presentations on training program effectiveness and outcomes for departmental leadership and external stakeholders. COMPLETING THE CITY OF AUSTIN APPLICATION : A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume is optional, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma, or GED ) may be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $35.04 - $44.67 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Past academic teaching experience in an institution of higher learning. Experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. Experience with law enforcement training requirements and compliance regulations. Experience conducting regular needs assessments to identify knowledge gaps and updates training programs accordingly. Familiarity with MS Office Suite, SharePoint, and Smartsheet. Demonstrated ability to develop collaborative relationships with internal and external stakeholders Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Oversees training including needs analysis, training strategy, development and delivery of training programs 2. Provides advanced student support and implementation of training solutions 3. Tracks trends and makes recommendations regarding training technology 4. Oversees the development of curricula and courseware 5. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs 6. Provides purchasing process support and product evaluation for the selection of various training materials and programs 7. Trains the trainers 8. Delivers instructor-led training classes and develop computer-based training material 9. Prepares Training updates Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of training principles Knowledge of public administration, adult learning principles, and instructional systems design Knowledge of current technology operations Knowledge of video editing and training authoring software Skill in oral and written communication Skill in handling multiple tasks and prioritizing Skill in data analysis and problem solving Ability to facilitate agreement among stakeholders Ability to prepare financial documents and budgets Ability to deliver training. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.. Experience may be substituted for education up to a maximum of 4 years. Do you meet this requirement? Yes No * Please describe your academic teaching experience in an institution of higher learning including years of experience. (Open Ended Question) * Please describe your experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. (Open Ended Question) * Describe your previous experience in the planning, scheduling, and delivery of classroom instruction that addresses the field of public safety. (Open Ended Question) * Describe your knowledge of Texas Commission on Law Enforcement (TCOLE) training requirements and compliance regulations. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 15, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to four (4) years. Licenses or Certifications: None Notes to Applicants The Curriculum and Instructor Development Training Supervisor will manage a team of specialists; supervise the creation of multimedia training materials, including presentations, videos, e-learning modules, and simulations; evaluate the alignment of learning objectives, assessments (including test items, rubrics, etc.), learning activities, and instructional materials; and monitor and evaluate the performance of trainers, providing feedback and support for continuous improvement. The supervisor will work in partnership with the assigned Training Specialist Seniors and Video Production Specialist to: Assist Academy instructors with designing, developing, and delivering training programs. Create courses of instruction, curricula, and lesson plans for Cadet training, in-service training, leadership training, response to resistance training, firearms classroom training, and specialized classroom training. Instruct courses and give presentations on topics relevant to education and experience. Design, write, and revise formative and summative assessments aligned to approved learning objectives and consistent with evidence-based best practices in curriculum, instruction, and assessment. Ensure that assessments are standardized, reflect the application of what is learned, and provide data to inform instruction. Conduct gap analysis of curricula and perform quality assurance tasks for various curriculum components. Guide methods and practices of teaching to Academy Staff and adjunct instructors. Prepare reports and presentations on training program effectiveness and outcomes for departmental leadership and external stakeholders. COMPLETING THE CITY OF AUSTIN APPLICATION : A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. A resume is optional, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma, or GED ) may be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $35.04 - $44.67 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Past academic teaching experience in an institution of higher learning. Experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. Experience with law enforcement training requirements and compliance regulations. Experience conducting regular needs assessments to identify knowledge gaps and updates training programs accordingly. Familiarity with MS Office Suite, SharePoint, and Smartsheet. Demonstrated ability to develop collaborative relationships with internal and external stakeholders Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Oversees training including needs analysis, training strategy, development and delivery of training programs 2. Provides advanced student support and implementation of training solutions 3. Tracks trends and makes recommendations regarding training technology 4. Oversees the development of curricula and courseware 5. Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs 6. Provides purchasing process support and product evaluation for the selection of various training materials and programs 7. Trains the trainers 8. Delivers instructor-led training classes and develop computer-based training material 9. Prepares Training updates Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of training principles Knowledge of public administration, adult learning principles, and instructional systems design Knowledge of current technology operations Knowledge of video editing and training authoring software Skill in oral and written communication Skill in handling multiple tasks and prioritizing Skill in data analysis and problem solving Ability to facilitate agreement among stakeholders Ability to prepare financial documents and budgets Ability to deliver training. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.. Experience may be substituted for education up to a maximum of 4 years. Do you meet this requirement? Yes No * Please describe your academic teaching experience in an institution of higher learning including years of experience. (Open Ended Question) * Please describe your experience developing and delivering training that incorporates adult learning principles and uses effective learning methods based on training content and audience. (Open Ended Question) * Describe your previous experience in the planning, scheduling, and delivery of classroom instruction that addresses the field of public safety. (Open Ended Question) * Describe your knowledge of Texas Commission on Law Enforcement (TCOLE) training requirements and compliance regulations. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents