CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is hiring! The City of Ventura’s Parks and Recreation Department is actively hiring for part-time, extra-help Recreation Leader I/II and Recreation Specialist positions. Recreation Leader I/II and Recreation Specialists work under general supervision and may provide on-sight supervision, oversight, instruction, and support for a variety of programs, tours, and recreation activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, senior, youth, and community programs and services. The ideal candidate has the following attributes: Enjoys working with people of different backgrounds and ages, Enjoys working outdoors, in all types of weather, Enjoys physical fitness and can perform physical activities for several hours at a time Is organized and able to communicate clearly both verbally and in writing, to people of all ages and backgrounds Depending on your level of experience and the operational needs of each program, vacancies may be filled at any an appropriate level. Recreation Leader I/II : Provides task-oriented support to recreation and cultural programs, operations, activities, services, and events. Recreation Specialist : Plans, organizes, and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. These are temporary, extra-help positions, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. --------------------------------------------------------------------------------------------------------------------------- Depending on assignment, duties may include, but are not limited to, the following: SPORTS LEAGUE PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer, and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits), and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide on-site supervision, instruction, and support with special events and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. YOUTH AFTER SCHOOL & CAMP PROGRAMS (year-round) - $16.00 - $18.85 per hour Depending on assignment, may provide support and/or oversight with the following programs: PEAK After School Programs : Coordinate after school youth enrichment activities at school sites, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. Westpark Community Center : Coordinate after school enrichment activities at Westpark Community Center, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. May support youth soccer, basketball, and flag football sports leagues. School Break Camp Programs : Coordinate and organize school break activities at indoor and outdoor program sites throughout the city. Lead activities, sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. ARTS & CULTURE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, may provide program and facility support including customer service, data entry, clerical duties, special projects, facility rental oversight, and/or support with the following programs: Historic Programs : Teach hands-on education programs to preschool through 6th grade students at the historic Olivas Adobe. Facilitate educational tours and activities to individuals of all ages at the city’s historic sites with a focus on local history. Public Art : Schedule, coordinate, and conduct tours of the city’s Municipal Art Collection for individuals of all ages. Support Public Art program operations and activities including training program volunteers. Special Events : Provide event support including set-up and breakdown of city-sponsored events such as the Music Under the Stars summer concert series and 4th of July Street Fair. Requires weekend availability. Cultural Arts Classes : Teach creative and performing arts classes for participants of all ages. Arts & Culture Tour Program : Assist in tour planning, coordination, billing, reporting, marketing, and computer record maintenance. Support the coordination of tour escorts, vendors, and bus charters. Tour Bus Driver : Provide tour transportation, assist participants, and complete travel documentation. A valid California DMV Class B Driver license with passenger endorsement, current medical certificate, and completed DOT training is required. General knowledge of wheelchairs and mechanical lifts is desirable. SENIORS & COMMUNITY SERVICE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, duties may include, but are not limited to, the following: Facility Attendant: Provide site supervision or act as an attendant monitoring and assisting with set-up and break-down of tables, equipment or other materials used during rental period. Duties may include ensuring permit policies are followed, meeting with prospective renters to explain site policies, overseeing opening and closing procedures and supporting annual Parks & Recreation events and programs. Community Gardens : Provide care and maintenance of community garden common areas, pathways, vacant plots, and garden supplies. May facilitate tours and orientations to prospective gardeners and host classes and volunteer workdays on weekends. Volunteer Programs : Support volunteer program operations including hosting onsite volunteer projects, maintaining the volunteer program database, and assisting with volunteer outreach and social media. Requires weekend availability. Senior Nutrition Program : Under the supervision of the Senior Nutrition Program Specialist, assist with the preparation and serving of meals to program participants, train and oversee program volunteers, and support program data entry, cash handling, filing, clerical duties, and special projects. Customer Service Representative : Assist customers over the phone, in-person, and by email with class registrations and information; support the Department with data entry, cash handling, filing, clerical duties, and on special projects. --------------------------------------------------------------------------------------------------------------------------- Additional Information To be considered for this part-time extra-help position, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. Applications will be accepted until all current extra-help positions have been filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Recreation Leader I/II and Recreation Specialist . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS Recreation Leader I/II A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Recreation Specialist A combination of training, education, and experience equivalent to graduation from high school and sufficient work experience in the specialty area to acquire the knowledge, skills and abilities necessary to perform independently without close supervision are required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). APPLICATION AND INTERVIEW PROCESS Submit a City application and supplemental questionnaire. Applications are reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions are reviewed on a continuous basis. For initial consideration, applicants are encouraged to apply promptly. Please note, the recruitment may close without notice. Application Review Process : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Department Selection Interview : A select number of candidates will be invited to participate in an interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified if selected for an interview. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background may be conducted. Probationary Period : This is an 'At-Will' position, subject to termination at any time, without notice or right of appeal. Temporary Appointment Status: Extra-Help : May work up to 999 hours per fiscal year. Limited-Term : May work over 999 hours per fiscal year up to 18 months. Extended-Term : May work over 999 hours per fiscal year 18 months - 3 year maximum. Direct Deposit: Paychecks are automatically deposited into employee bank accounts. Wellness Program: A comprehensive program is available, including on-site gym, classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyles. Retirement: In lieu of Social Security, Temporary, Extra-help employees who are not currently CalPERS members are enrolled in the City's Part-time, Temporary, and Seasonal Employee 457 Deferred Compensation retirement plan. If you are a CalPERS member, please notify Human Resources at the time you are hired and your retirement contributions will be handled in accordance with the City's CalPERS contract. If you are a CalPERS retiree, please contact CalPERS to discuss the impact that your employment in this position would have on your pension benefit. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information, contact a Social Security office or go to www.socialsecurity.gov/form1945 . Limited-Term and Extended-Term employees are covered by the CalPERS retirement system. Other Benefits: The City will comply with the requirements of the Paid Sick Leave Law in accordance with California Labor Code Sections 245 through 249, enacting the Healthy Workplaces, Healthy Families Act of 2014 and will offer group health coverage to those who qualify under the Affordable Care Act. Temporary employees are not eligible for vacation, holidays, or any other benefits provided to regular employees. Closing Date/Time: Continuous
Jul 20, 2024
Temporary
THE POSITION The City of Ventura is hiring! The City of Ventura’s Parks and Recreation Department is actively hiring for part-time, extra-help Recreation Leader I/II and Recreation Specialist positions. Recreation Leader I/II and Recreation Specialists work under general supervision and may provide on-sight supervision, oversight, instruction, and support for a variety of programs, tours, and recreation activities in the areas of sports, cultural arts, interpretive and adaptive services, and other related parks, recreation, senior, youth, and community programs and services. The ideal candidate has the following attributes: Enjoys working with people of different backgrounds and ages, Enjoys working outdoors, in all types of weather, Enjoys physical fitness and can perform physical activities for several hours at a time Is organized and able to communicate clearly both verbally and in writing, to people of all ages and backgrounds Depending on your level of experience and the operational needs of each program, vacancies may be filled at any an appropriate level. Recreation Leader I/II : Provides task-oriented support to recreation and cultural programs, operations, activities, services, and events. Recreation Specialist : Plans, organizes, and coordinates a community program in a specialized area requiring advanced knowledge, skills or ability related to that area; trains support staff and may work on projects within a given field. May provide transportation for participants, driving a city vehicle. These are temporary, extra-help positions, working up to 20 hours per week and paid on an hourly basis. Assignments may include working at night, weekends, holidays, and include travel to game or tour locations. --------------------------------------------------------------------------------------------------------------------------- Depending on assignment, duties may include, but are not limited to, the following: SPORTS LEAGUE PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide site supervision or act as an attendant monitoring and overseeing a variety of youth and adult sporting events, including basketball, softball, volleyball, soccer, and flag football. Duties may include scorekeeping, scheduling, communicating with staff and participants, cash management (making deposits), and completing related reports. Must have some experience in team sports or outdoor recreation. SAILING CENTER PROGRAMS (year-round) - $16.00 - $18.85 per hour Provide on-site supervision, instruction, and support with special events and activities in the areas of sailing, kayaking, and stand-up paddle boarding. May assist with maintenance and upkeep of necessary equipment. Must possess CPR and First Aid certifications. YOUTH AFTER SCHOOL & CAMP PROGRAMS (year-round) - $16.00 - $18.85 per hour Depending on assignment, may provide support and/or oversight with the following programs: PEAK After School Programs : Coordinate after school youth enrichment activities at school sites, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. Westpark Community Center : Coordinate after school enrichment activities at Westpark Community Center, provide homework assistance, and organize day-to-day activities including sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. May support youth soccer, basketball, and flag football sports leagues. School Break Camp Programs : Coordinate and organize school break activities at indoor and outdoor program sites throughout the city. Lead activities, sports, games, and special programs. May develop curriculum and provide instruction related to sports, enrichment, music, or dance. ARTS & CULTURE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, may provide program and facility support including customer service, data entry, clerical duties, special projects, facility rental oversight, and/or support with the following programs: Historic Programs : Teach hands-on education programs to preschool through 6th grade students at the historic Olivas Adobe. Facilitate educational tours and activities to individuals of all ages at the city’s historic sites with a focus on local history. Public Art : Schedule, coordinate, and conduct tours of the city’s Municipal Art Collection for individuals of all ages. Support Public Art program operations and activities including training program volunteers. Special Events : Provide event support including set-up and breakdown of city-sponsored events such as the Music Under the Stars summer concert series and 4th of July Street Fair. Requires weekend availability. Cultural Arts Classes : Teach creative and performing arts classes for participants of all ages. Arts & Culture Tour Program : Assist in tour planning, coordination, billing, reporting, marketing, and computer record maintenance. Support the coordination of tour escorts, vendors, and bus charters. Tour Bus Driver : Provide tour transportation, assist participants, and complete travel documentation. A valid California DMV Class B Driver license with passenger endorsement, current medical certificate, and completed DOT training is required. General knowledge of wheelchairs and mechanical lifts is desirable. SENIORS & COMMUNITY SERVICE PROGRAMS (year-round) - $16.00 - $21.00 per hour Depending on assignment, duties may include, but are not limited to, the following: Facility Attendant: Provide site supervision or act as an attendant monitoring and assisting with set-up and break-down of tables, equipment or other materials used during rental period. Duties may include ensuring permit policies are followed, meeting with prospective renters to explain site policies, overseeing opening and closing procedures and supporting annual Parks & Recreation events and programs. Community Gardens : Provide care and maintenance of community garden common areas, pathways, vacant plots, and garden supplies. May facilitate tours and orientations to prospective gardeners and host classes and volunteer workdays on weekends. Volunteer Programs : Support volunteer program operations including hosting onsite volunteer projects, maintaining the volunteer program database, and assisting with volunteer outreach and social media. Requires weekend availability. Senior Nutrition Program : Under the supervision of the Senior Nutrition Program Specialist, assist with the preparation and serving of meals to program participants, train and oversee program volunteers, and support program data entry, cash handling, filing, clerical duties, and special projects. Customer Service Representative : Assist customers over the phone, in-person, and by email with class registrations and information; support the Department with data entry, cash handling, filing, clerical duties, and on special projects. --------------------------------------------------------------------------------------------------------------------------- Additional Information To be considered for this part-time extra-help position, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. Applications will be accepted until all current extra-help positions have been filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Recreation Leader I/II and Recreation Specialist . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS Recreation Leader I/II A combination of education, training and experience which provides the required skills, knowledge and abilities is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). When assigned to Sailing/Kayaking/Stand-up Paddle Boarding programs, CPR and First Aid certifications are required. Recreation Specialist A combination of training, education, and experience equivalent to graduation from high school and sufficient work experience in the specialty area to acquire the knowledge, skills and abilities necessary to perform independently without close supervision are required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. If the position requires driving a mini-bus or van, a valid California Class B license, with passenger endorsement and the allowable auto transmission and air brake restrictions, must be obtained within six months of employment. If the position requires driving a mini-bus or van, drug-testing is required, according to the Department of Transportation (DOT). APPLICATION AND INTERVIEW PROCESS Submit a City application and supplemental questionnaire. Applications are reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions are reviewed on a continuous basis. For initial consideration, applicants are encouraged to apply promptly. Please note, the recruitment may close without notice. Application Review Process : All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Department Selection Interview : A select number of candidates will be invited to participate in an interview process that will be scheduled once a sufficient number of qualified applications have been received for this position. Selected candidates will be notified if selected for an interview. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background may be conducted. Probationary Period : This is an 'At-Will' position, subject to termination at any time, without notice or right of appeal. Temporary Appointment Status: Extra-Help : May work up to 999 hours per fiscal year. Limited-Term : May work over 999 hours per fiscal year up to 18 months. Extended-Term : May work over 999 hours per fiscal year 18 months - 3 year maximum. Direct Deposit: Paychecks are automatically deposited into employee bank accounts. Wellness Program: A comprehensive program is available, including on-site gym, classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyles. Retirement: In lieu of Social Security, Temporary, Extra-help employees who are not currently CalPERS members are enrolled in the City's Part-time, Temporary, and Seasonal Employee 457 Deferred Compensation retirement plan. If you are a CalPERS member, please notify Human Resources at the time you are hired and your retirement contributions will be handled in accordance with the City's CalPERS contract. If you are a CalPERS retiree, please contact CalPERS to discuss the impact that your employment in this position would have on your pension benefit. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information, contact a Social Security office or go to www.socialsecurity.gov/form1945 . Limited-Term and Extended-Term employees are covered by the CalPERS retirement system. Other Benefits: The City will comply with the requirements of the Paid Sick Leave Law in accordance with California Labor Code Sections 245 through 249, enacting the Healthy Workplaces, Healthy Families Act of 2014 and will offer group health coverage to those who qualify under the Affordable Care Act. Temporary employees are not eligible for vacation, holidays, or any other benefits provided to regular employees. Closing Date/Time: Continuous
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Human Services Department is recruiting for Human Services Specialist II (Family Partner) VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Human Services Specialist (Family Partner) will work as part of a team with counselors and case managers to provide services to parents and their children in Fremont, Newark and Union City. The incumbent will provide peer support and assist families in navigating systems and accessing needed services while promoting independence and advocacy skills through a respectful and nonjudgmental manner. The Family Partner uses their own personal lived experience and ensures that the family’s perspective is represented in the provision of all services which will be conducted in the child’s home or school, at Youth and Family Services’ clinic located at the Fremont Family Resource Center or in other community settings. First Review of Applications The first review of applications is September 23, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. ______________________________________________________________________ Human Services Specialist II Class Specification Essential Functions All Assignments: • Works with team members to assist in the monitoring, follow-up and collateral work of assigned caseload. • Interacts with clients, families, and organizations in a variety of settings including: homes, hospitals, doctors’ offices, schools and other city, county, or state agency offices and on the phone. • Performs human services support activities including referring clients/family members to appropriate community resources according to the client care plan. • Follows up on client services, schedules meetings and appointments. • Interviews and elicits personal information from clients, and program information from service providers; provides assistance to clients such as completion of forms, clarifies documentation discrepancies, and resolves issues related to clients’ needs and requests. • Conveys general information regarding program services and interprets policies and regulations to clients, other agencies, and the community. • Maintains confidential records, accurate client files, screens and processes forms, verifies authorizations on documents, and updates automated databases. • Assists team members with interagency and/or family meetings, researching available resources, and preparing reports and statistical information. • Participates in community outreach activities and public presentations that impact individuals and families. • Follows-up on services, interacts with clients and families in a variety of settings including homes, hospitals, doctor’s offices, city/county/state and community agencies. • Establishes and maintains effective working relationships with clients, clinical team members, community agencies and other service providers. • Works effectively with a wide variety of cultural and ethnic groups. Financial Coach Assignment: • Conducts comprehensive financial assessments with clients seeking Family Economic Success services. • Maintains data on client services for grant reporting including data entry into automated databases. • Triages clients to self-help or to the appropriate Family Economic Success program or other Family Resources Center services. • Teaches Money Smart, an SDIC approved curriculum on financial management for youth and for the general public. • Provides consultations and coaching (by appointment) on basic financial matters such as opening and maintaining bank and credit union accounts, pre-paid debit cards, saving, budgeting, retirement, and credit repair to families?referred by Family Resource Center case managers or resource specialists. • Works as a team member with SparkPoint-FRC partners and participates in regional trainings and meetings as needed. Substance Abuse Intervention Assignment: • Intervenes, under direct supervision with adolescents from diverse backgrounds in individual or group sessions to assist them in dealing with substance and alcohol abuse. • Interviews adolescents and family members, reviews records, conducts assessments, or confers with other professionals to evaluate adolescents. • Collaborates with counselors, families, school officials, police, case managers, probation officers to plan or coordinate treatment. • Monitors, evaluates, and records adolescent progress with respect to goals. • Educates adolescents, families or community members about substance abuse as well as?other types of available community resources. • Assists members from diverse backgrounds in understanding, dealing with, and adhering to treatment plans, such as setting up appointments, or?providing support. • Communicates with family supporting the adolescent. ? • Increases personal working knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes. Mobility and Transportation Services Outreach Assignment: (This position will have a special emphasis on providing mobility and transportation services and outreach to limited English speaking seniors and persons with disabilities.) Special languages may be required such as Mandarin, Farsi, Spanish, Punjabi etc. based on rider and program needs. • Conducts mobility and transportation assessments with seniors and persons with disabilities to determine most appropriate service referrals. • Conducts Travel Training Workshops that teach older adults (55 years and older) and persons with disabilities how to use local buses and BART within Alameda County. • Organizes and conducts outreach (1:1 education as well as group presentations) about mobility and transportation resources, including public transit, paratransit, older driver safety, subsidized taxi services, volunteer driver programs, etc. • Performs follow-up evaluations with Travel Training participants to track their experience using public transit. • Translates written program materials into languages other than English as required. • Completes and maintains accurate client and program records, including documentation of project activities and specific actions taken with clients. • Prepares and submits monthly reports. Social Work Assignment: • Refers clients and families to a variety of available community resources. • Assists with accessing services including submission of applications and scheduling required meetings and appointments. • Functions as part of the clinical team. • Communicates completion of tasks in both oral and written form. • Assists clinical team members with inter-agency and family conferences. • Researches resources, prepares reports and statistical information. • Works as a client advocate. • Assists with organization of and documentation in, client health records. Marginal Functions • Special projects. • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The principles and practices of social work as applied to children, youth, families, and/or senior populations; principles and techniques of interviewing required to obtain information to determine the nature of client situations; the functions and organization of public assistance and social service systems; medical, psychological, educational and social service resources; how to prepare and deliver training programs; Applicable mental health laws, rules and regulations; English usage, spelling, grammar, and punctuation; computer equipment and software applications related to assignment; basic mathematics; research methods. Skill in: Methods and techniques used in researching, proofing, evaluating, gathering, organizing and arranging information; office practices and procedures including indexing, filing and checking references sources; performance of a variety of responsible case management support tasks including maintenance of case records, preparation of reports. Ability to: communicate effectively in oral and written form with individuals from diverse ethnic and socio-economic backgrounds; develop and maintain effective working relationships with clients, community agencies and service providers; make decisions and independent judgments; maintain accurate records and document actions taken; prioritize work and coordinate multiple work activities; adapt to procedural and technological changes, work independently in performing assignments and resolving problems within limits of responsibility and supervision. Operate a variety of office equipment such as a calculator, computer and software applicable to assignment; perform basic mathematical calculations; research resources and track results; Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and experience which has provided the knowledge and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and abilities would be: completion of 60 semester units or 90 quarter units from an accredited college with coursework in social work, counseling, sociology, nursing, gerontology, financial planning, tax preparation, substance abuse intervention or human services related fields based on assignment. At least two years of experience in a field directly related to the assignment is required working as an employee, intern or volunteer in a social services environment serving children, youth, senior citizens, individuals with disabilities, family programs, financial planning or substance abuse intervention. The ability to speak Spanish, Chinese, or languages other than English is desirable. License/Certification/Special Requirements This classification requires the ability to travel independently within and outside of City limits and possession of a Class C California Driver’s License. Failure to maintain this license will result in discipline up to and including termination. Substance Abuse Intervention Assignment: Possession of a California State Alcohol and Drug Counselor certification, (from an approved California Department of Alcohol and Drug Program) is required at the Specialist II level and is desired at the Specialist I level. Alternatively, a California License as an LCSW, MFT, Licensed Psychologist, Physician, and Registered Board of Behavioral Sciences Intern may be substituted for the California State Alcohol and Drug Counselor certification. Physical and Environmental Demands Rare = 66% Sitting: Occasional to Frequent - driving, meetings Walking: Occasional - to/from car Standing: Occasional Bending (neck): Frequent - taking case notes, review papers Bending (waist): Occasional Squatting: Rare Climbing: Rare - stairs at residences Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Occasional Grasp - light (dominant hand): Frequent Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent - writing, keyboard Fine manipulation (non-dominant): Rare - keyboard Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - doors, drawers 11 to 25 lbs. Rare - large file drawers 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: * Up to 10 lbs. Frequent 11 to 25 lbs. Rare 26 to 50 lbs. Rare - file boxes (not daily) 40lbs. 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare - 40lbs. 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Required Vision: Acuity, near: Required - driving Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature outdoors, using computer monitor, works around others, works alone, works with others. Class Code: I: 7542 II: 7541 FLSA: Non-Exempt EEOC Code: 2 Barg. Unit: CFEA Probation: 12 Months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
Sep 07, 2024
Full Time
Description The City of Fremont's Human Services Department is recruiting for Human Services Specialist II (Family Partner) VIEW OUR RECRUITMENT BROCHURE The Department The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. The Human Services Specialist (Family Partner) will work as part of a team with counselors and case managers to provide services to parents and their children in Fremont, Newark and Union City. The incumbent will provide peer support and assist families in navigating systems and accessing needed services while promoting independence and advocacy skills through a respectful and nonjudgmental manner. The Family Partner uses their own personal lived experience and ensures that the family’s perspective is represented in the provision of all services which will be conducted in the child’s home or school, at Youth and Family Services’ clinic located at the Fremont Family Resource Center or in other community settings. First Review of Applications The first review of applications is September 23, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. ______________________________________________________________________ Human Services Specialist II Class Specification Essential Functions All Assignments: • Works with team members to assist in the monitoring, follow-up and collateral work of assigned caseload. • Interacts with clients, families, and organizations in a variety of settings including: homes, hospitals, doctors’ offices, schools and other city, county, or state agency offices and on the phone. • Performs human services support activities including referring clients/family members to appropriate community resources according to the client care plan. • Follows up on client services, schedules meetings and appointments. • Interviews and elicits personal information from clients, and program information from service providers; provides assistance to clients such as completion of forms, clarifies documentation discrepancies, and resolves issues related to clients’ needs and requests. • Conveys general information regarding program services and interprets policies and regulations to clients, other agencies, and the community. • Maintains confidential records, accurate client files, screens and processes forms, verifies authorizations on documents, and updates automated databases. • Assists team members with interagency and/or family meetings, researching available resources, and preparing reports and statistical information. • Participates in community outreach activities and public presentations that impact individuals and families. • Follows-up on services, interacts with clients and families in a variety of settings including homes, hospitals, doctor’s offices, city/county/state and community agencies. • Establishes and maintains effective working relationships with clients, clinical team members, community agencies and other service providers. • Works effectively with a wide variety of cultural and ethnic groups. Financial Coach Assignment: • Conducts comprehensive financial assessments with clients seeking Family Economic Success services. • Maintains data on client services for grant reporting including data entry into automated databases. • Triages clients to self-help or to the appropriate Family Economic Success program or other Family Resources Center services. • Teaches Money Smart, an SDIC approved curriculum on financial management for youth and for the general public. • Provides consultations and coaching (by appointment) on basic financial matters such as opening and maintaining bank and credit union accounts, pre-paid debit cards, saving, budgeting, retirement, and credit repair to families?referred by Family Resource Center case managers or resource specialists. • Works as a team member with SparkPoint-FRC partners and participates in regional trainings and meetings as needed. Substance Abuse Intervention Assignment: • Intervenes, under direct supervision with adolescents from diverse backgrounds in individual or group sessions to assist them in dealing with substance and alcohol abuse. • Interviews adolescents and family members, reviews records, conducts assessments, or confers with other professionals to evaluate adolescents. • Collaborates with counselors, families, school officials, police, case managers, probation officers to plan or coordinate treatment. • Monitors, evaluates, and records adolescent progress with respect to goals. • Educates adolescents, families or community members about substance abuse as well as?other types of available community resources. • Assists members from diverse backgrounds in understanding, dealing with, and adhering to treatment plans, such as setting up appointments, or?providing support. • Communicates with family supporting the adolescent. ? • Increases personal working knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes. Mobility and Transportation Services Outreach Assignment: (This position will have a special emphasis on providing mobility and transportation services and outreach to limited English speaking seniors and persons with disabilities.) Special languages may be required such as Mandarin, Farsi, Spanish, Punjabi etc. based on rider and program needs. • Conducts mobility and transportation assessments with seniors and persons with disabilities to determine most appropriate service referrals. • Conducts Travel Training Workshops that teach older adults (55 years and older) and persons with disabilities how to use local buses and BART within Alameda County. • Organizes and conducts outreach (1:1 education as well as group presentations) about mobility and transportation resources, including public transit, paratransit, older driver safety, subsidized taxi services, volunteer driver programs, etc. • Performs follow-up evaluations with Travel Training participants to track their experience using public transit. • Translates written program materials into languages other than English as required. • Completes and maintains accurate client and program records, including documentation of project activities and specific actions taken with clients. • Prepares and submits monthly reports. Social Work Assignment: • Refers clients and families to a variety of available community resources. • Assists with accessing services including submission of applications and scheduling required meetings and appointments. • Functions as part of the clinical team. • Communicates completion of tasks in both oral and written form. • Assists clinical team members with inter-agency and family conferences. • Researches resources, prepares reports and statistical information. • Works as a client advocate. • Assists with organization of and documentation in, client health records. Marginal Functions • Special projects. • Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: The principles and practices of social work as applied to children, youth, families, and/or senior populations; principles and techniques of interviewing required to obtain information to determine the nature of client situations; the functions and organization of public assistance and social service systems; medical, psychological, educational and social service resources; how to prepare and deliver training programs; Applicable mental health laws, rules and regulations; English usage, spelling, grammar, and punctuation; computer equipment and software applications related to assignment; basic mathematics; research methods. Skill in: Methods and techniques used in researching, proofing, evaluating, gathering, organizing and arranging information; office practices and procedures including indexing, filing and checking references sources; performance of a variety of responsible case management support tasks including maintenance of case records, preparation of reports. Ability to: communicate effectively in oral and written form with individuals from diverse ethnic and socio-economic backgrounds; develop and maintain effective working relationships with clients, community agencies and service providers; make decisions and independent judgments; maintain accurate records and document actions taken; prioritize work and coordinate multiple work activities; adapt to procedural and technological changes, work independently in performing assignments and resolving problems within limits of responsibility and supervision. Operate a variety of office equipment such as a calculator, computer and software applicable to assignment; perform basic mathematical calculations; research resources and track results; Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and experience which has provided the knowledge and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and abilities would be: completion of 60 semester units or 90 quarter units from an accredited college with coursework in social work, counseling, sociology, nursing, gerontology, financial planning, tax preparation, substance abuse intervention or human services related fields based on assignment. At least two years of experience in a field directly related to the assignment is required working as an employee, intern or volunteer in a social services environment serving children, youth, senior citizens, individuals with disabilities, family programs, financial planning or substance abuse intervention. The ability to speak Spanish, Chinese, or languages other than English is desirable. License/Certification/Special Requirements This classification requires the ability to travel independently within and outside of City limits and possession of a Class C California Driver’s License. Failure to maintain this license will result in discipline up to and including termination. Substance Abuse Intervention Assignment: Possession of a California State Alcohol and Drug Counselor certification, (from an approved California Department of Alcohol and Drug Program) is required at the Specialist II level and is desired at the Specialist I level. Alternatively, a California License as an LCSW, MFT, Licensed Psychologist, Physician, and Registered Board of Behavioral Sciences Intern may be substituted for the California State Alcohol and Drug Counselor certification. Physical and Environmental Demands Rare = 66% Sitting: Occasional to Frequent - driving, meetings Walking: Occasional - to/from car Standing: Occasional Bending (neck): Frequent - taking case notes, review papers Bending (waist): Occasional Squatting: Rare Climbing: Rare - stairs at residences Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Occasional Twisting (waist): Occasional Grasp - light (dominant hand): Frequent Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent - writing, keyboard Fine manipulation (non-dominant): Rare - keyboard Reach - at/below shoulder: Occasional Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - doors, drawers 11 to 25 lbs. Rare - large file drawers 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: * Up to 10 lbs. Frequent 11 to 25 lbs. Rare 26 to 50 lbs. Rare - file boxes (not daily) 40lbs. 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Rare - 40lbs. 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Required Vision: Acuity, near: Required - driving Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature outdoors, using computer monitor, works around others, works alone, works with others. Class Code: I: 7542 II: 7541 FLSA: Non-Exempt EEOC Code: 2 Barg. Unit: CFEA Probation: 12 Months Rev.: 11/15 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
City of Costa Mesa, CA
Costa Mesa, California, United States
Description The City of Costa Mesa's Parks and Community Services Department is committed to enhancing the community through the delivery of innovative recreational programs; quality parks and facilities; and services that promote social, physical and emotional well-being. We are seeking an enthusiastic and motivated Recreation Specialist to join our dynamic team. The ideal candidate will have a passion for community engagement and a strong background in planning and delivering quality recreational programs and activities. There is currently one (1) full-time vacancy assigned to Youth Programming (Teen Program). WHY WORK FOR COSTA MESA: The City of Costa Mesa, with the motto "City of the Arts", is one of California's most eclectic and vibrant cities. Located just one mile from the Pacific Ocean and in the heart of Orange County, Costa Mesa is a great place to live , work and play. The City offers exceptional employee benefits, opportunities for training and development, and prides itself on its Core Values of Integrity, Sustainability, Compassion, Innovation, Inclusion and Collaboration. THE POSITION: Under general direction of the Recreation Coordinator, Recreation Supervisor or Senior Recreation Supervisor, this position assists the Recreation Coordinator in the day-to-day operations of a community center or other recreation facility or program. The Recreation Specialist plans, promotes, coordinates, implements and evaluates specialized recreation programs such as aquatics, adult and youth fitness, early childhood education, senior center, special events, and other specialized recreation programs. Work also involves supervising part-time staff and volunteers in various program areas, and other related duties as required. To view the full job description, please click here: Recreation Specialist . YOUR IMPACT IN TEEN PROGRAM: Coordinate, schedule, and supervise staff and activities for multiple afterschool teen centers for youth between 7th and 12th grade Supervise and plan a fee-based teen camp and year-round excursions for youth entering 7th through 12th grade Plan six themed special events for teenagers annually If you have a passion for working with youth and coordinating special events, this may be the perfect opportunity for you! APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. First application review date: Thursday, September 5, 2024 Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Do not include "see attached resume" in your responses, as they will not be accepted or reviewed in the application process. Applications may be rejected if incomplete . Additional documents will not be reviewed during the application evaluation process. If selected to proceed further in the recruitment process, an opportunity to provide work samples, letters of recommendation, etc. will be appropriate during the interview process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be used to fill future part-time or full-time vacancies in the current assignment as well as other program assignments, or in lower level vacancies. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), and post-offer medical evaluation. Based upon current and/or future assignments, an employee may be subject to pre-employment, random, reasonable and post-accident drug and alcohol testing pursuant to the Department of Transportation Regulations. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Plans, coordinates, promotes and implements free and fee based programs in a specialized area of recreation, community and citywide special event programs. Promotes programs and events through the preparation of printed materials (e.g. informational brochures and news releases) and advertisements; and performs other outreach activities to effectively solicit program and event participants. Assists in establishing clear goals and objectives for respective program area, with measurable outcomes. Develops, recommends and monitors program budget revenues and expenditures. Selects, trains, supervises and evaluates performance of part-time staff, volunteers and contract personnel. Prepares staff schedules and conducts monthly staff trainings. Develops and maintains accurate resource files, operates general office equipment, including a personal computer. Collects and accounts for money; acts as cashier as needed. Provides information and assistance to the general public regarding assigned programs and activities and ensures registration deadlines are met in a timely manner. Prepares and maintains files and databases; prepares and presents comprehensive written and oral activity reports regarding assigned programs, activities, and events. Establishes positive relationships with community organizations, City partners, the Newport Mesa Unified School District and secures sponsors as necessary. Monitors and patrols a community center facility and ensures adherence to safety practices/protocols. Reviews and submits all incident/accident reports as well as make recommendations for preventative measures. Reviews daily logbooks and staff sign-in/out sheets for completion and accuracy. Develops a parent packet for each program, implements program registration, and monitors daily occurrences. Makes routine inventory checks and prepares purchase requisitions. May oversee receptionist desk and assist with customer service responses. May supervise a community center in the absence of the Recreation Coordinator or Assistant Recreation Supervisor. Performs other duties as required. When assigned to Youth Programming (current vacancy): Coordinates, schedules, and supervises year-round programs for youth ranging from early childhood (3-5 years old), elementary (5-12 years old), and teens (12-17 years old) that provides academic enrichment, recreation play, athletics, events, and socialization. Plans and executes permits with Newport-Mesa Unified School District and collaborates with outside vendors for excursions and guest speakers. When assigned to Aquatics: Implements and supervises aquatic class registration process. May perform functions as a Lifeguard, Instructor Guard, and Senior Lifeguard classifications when necessary. When assigned to the Senior Center: Organizes, develops and supervises specialized programs and events to enrich the lives of seniors such as classes, presentations, seminars, events, senior excursions, volunteer program, transportation program, and food distribution When assigned to Facilities and Events: Oversees and administers rental contracts for City facilities. Plans monthly special events at Lions Park. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Must be 18 years of age. Education equivalent to an Associate of Arts degree in recreation, physical education, public or business administration or a related field. One year experience in planning, promoting, coordinating and facilitating of Recreation or Senior programs and special events or social services including some supervisory experience in a recreational setting. Experience with specific program area of recruitment/assignment is highly desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of or the ability to obtain a valid Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. Possession of, or the ability to obtain, valid CPR and first aid certificates. May require the ability to obtain a Commercial Class C Driver License with a passenger endorsement. When assigned to Aquatics: Possession of the following certificates are required: 1. Water Safety Instructor 2. American Red Cross Lifeguarding/First Aid/CPR/AED The ability to obtain the following certificates within 12 months of appointment: 1. First Aid for Public Safety Personnel (Title 22) 2. American Red Cross Lifeguarding/First Aid/CPR/AED Instructor The ability to obtain the following certificates within 18 months of appointment: Water Safety Instructor Trainer REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of modern theories, principals and practices of community services and recreation programming. Knowledge of applicable federal, state and local laws and regulations as they pertain to assigned program. When assigned to Youth Programing (current vacancy): Knowledge of youth program operations and working with children. When assigned to Aquatics: Knowledge of overall pool operations including chemicals and equipment. Knowledge of American Red Cross curriculum policies and procedures. When assigned to the Senior Center: Knowledge of trends in the senior community and specialized programs. When assigned to Facilities and Events: Knowledge of facility management and allocation and special event planning. REQUISITE ABILITIES: Ability to plan, coordinate and lead a specialized program area of recreation with thorough knowledge of specific, identified programs. Ability to provide direction to part-time and seasonal staff in program implementation. Ability to recruit, train, supervise, and evaluate employees and volunteers. Ability to evaluate situations, identify problems, and exercise sound judgement when determining solutions within established guidelines. Ability to maintain effective work relationships with employees, public officials, program participants, contract instructors, volunteers and the general public. Ability to keep accurate financial and equipment inventory on specific recreation programs. Ability to prepare clear, concise, and accurate reports, correspondence, and other written materials. Ability to effectively communicate with employees, public officials, program participants and parents, contract instructors, volunteers, and the general public. Ability to work weekend and evening hours. When assigned to Aquatics: Ability to swim with proficiency and endurance. Ability to perform lifesaving and rescue techniques, including administering CPR/AED and First Aid. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. EQUAL OPPORTUNITY EMPLOYER: The City of Costa Mesa is an Equal Opportunity Employer. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Aug 16, 2024
Full Time
Description The City of Costa Mesa's Parks and Community Services Department is committed to enhancing the community through the delivery of innovative recreational programs; quality parks and facilities; and services that promote social, physical and emotional well-being. We are seeking an enthusiastic and motivated Recreation Specialist to join our dynamic team. The ideal candidate will have a passion for community engagement and a strong background in planning and delivering quality recreational programs and activities. There is currently one (1) full-time vacancy assigned to Youth Programming (Teen Program). WHY WORK FOR COSTA MESA: The City of Costa Mesa, with the motto "City of the Arts", is one of California's most eclectic and vibrant cities. Located just one mile from the Pacific Ocean and in the heart of Orange County, Costa Mesa is a great place to live , work and play. The City offers exceptional employee benefits, opportunities for training and development, and prides itself on its Core Values of Integrity, Sustainability, Compassion, Innovation, Inclusion and Collaboration. THE POSITION: Under general direction of the Recreation Coordinator, Recreation Supervisor or Senior Recreation Supervisor, this position assists the Recreation Coordinator in the day-to-day operations of a community center or other recreation facility or program. The Recreation Specialist plans, promotes, coordinates, implements and evaluates specialized recreation programs such as aquatics, adult and youth fitness, early childhood education, senior center, special events, and other specialized recreation programs. Work also involves supervising part-time staff and volunteers in various program areas, and other related duties as required. To view the full job description, please click here: Recreation Specialist . YOUR IMPACT IN TEEN PROGRAM: Coordinate, schedule, and supervise staff and activities for multiple afterschool teen centers for youth between 7th and 12th grade Supervise and plan a fee-based teen camp and year-round excursions for youth entering 7th through 12th grade Plan six themed special events for teenagers annually If you have a passion for working with youth and coordinating special events, this may be the perfect opportunity for you! APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. First application review date: Thursday, September 5, 2024 Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Do not include "see attached resume" in your responses, as they will not be accepted or reviewed in the application process. Applications may be rejected if incomplete . Additional documents will not be reviewed during the application evaluation process. If selected to proceed further in the recruitment process, an opportunity to provide work samples, letters of recommendation, etc. will be appropriate during the interview process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be used to fill future part-time or full-time vacancies in the current assignment as well as other program assignments, or in lower level vacancies. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), and post-offer medical evaluation. Based upon current and/or future assignments, an employee may be subject to pre-employment, random, reasonable and post-accident drug and alcohol testing pursuant to the Department of Transportation Regulations. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Plans, coordinates, promotes and implements free and fee based programs in a specialized area of recreation, community and citywide special event programs. Promotes programs and events through the preparation of printed materials (e.g. informational brochures and news releases) and advertisements; and performs other outreach activities to effectively solicit program and event participants. Assists in establishing clear goals and objectives for respective program area, with measurable outcomes. Develops, recommends and monitors program budget revenues and expenditures. Selects, trains, supervises and evaluates performance of part-time staff, volunteers and contract personnel. Prepares staff schedules and conducts monthly staff trainings. Develops and maintains accurate resource files, operates general office equipment, including a personal computer. Collects and accounts for money; acts as cashier as needed. Provides information and assistance to the general public regarding assigned programs and activities and ensures registration deadlines are met in a timely manner. Prepares and maintains files and databases; prepares and presents comprehensive written and oral activity reports regarding assigned programs, activities, and events. Establishes positive relationships with community organizations, City partners, the Newport Mesa Unified School District and secures sponsors as necessary. Monitors and patrols a community center facility and ensures adherence to safety practices/protocols. Reviews and submits all incident/accident reports as well as make recommendations for preventative measures. Reviews daily logbooks and staff sign-in/out sheets for completion and accuracy. Develops a parent packet for each program, implements program registration, and monitors daily occurrences. Makes routine inventory checks and prepares purchase requisitions. May oversee receptionist desk and assist with customer service responses. May supervise a community center in the absence of the Recreation Coordinator or Assistant Recreation Supervisor. Performs other duties as required. When assigned to Youth Programming (current vacancy): Coordinates, schedules, and supervises year-round programs for youth ranging from early childhood (3-5 years old), elementary (5-12 years old), and teens (12-17 years old) that provides academic enrichment, recreation play, athletics, events, and socialization. Plans and executes permits with Newport-Mesa Unified School District and collaborates with outside vendors for excursions and guest speakers. When assigned to Aquatics: Implements and supervises aquatic class registration process. May perform functions as a Lifeguard, Instructor Guard, and Senior Lifeguard classifications when necessary. When assigned to the Senior Center: Organizes, develops and supervises specialized programs and events to enrich the lives of seniors such as classes, presentations, seminars, events, senior excursions, volunteer program, transportation program, and food distribution When assigned to Facilities and Events: Oversees and administers rental contracts for City facilities. Plans monthly special events at Lions Park. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Must be 18 years of age. Education equivalent to an Associate of Arts degree in recreation, physical education, public or business administration or a related field. One year experience in planning, promoting, coordinating and facilitating of Recreation or Senior programs and special events or social services including some supervisory experience in a recreational setting. Experience with specific program area of recruitment/assignment is highly desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of or the ability to obtain a valid Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. Possession of, or the ability to obtain, valid CPR and first aid certificates. May require the ability to obtain a Commercial Class C Driver License with a passenger endorsement. When assigned to Aquatics: Possession of the following certificates are required: 1. Water Safety Instructor 2. American Red Cross Lifeguarding/First Aid/CPR/AED The ability to obtain the following certificates within 12 months of appointment: 1. First Aid for Public Safety Personnel (Title 22) 2. American Red Cross Lifeguarding/First Aid/CPR/AED Instructor The ability to obtain the following certificates within 18 months of appointment: Water Safety Instructor Trainer REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of modern theories, principals and practices of community services and recreation programming. Knowledge of applicable federal, state and local laws and regulations as they pertain to assigned program. When assigned to Youth Programing (current vacancy): Knowledge of youth program operations and working with children. When assigned to Aquatics: Knowledge of overall pool operations including chemicals and equipment. Knowledge of American Red Cross curriculum policies and procedures. When assigned to the Senior Center: Knowledge of trends in the senior community and specialized programs. When assigned to Facilities and Events: Knowledge of facility management and allocation and special event planning. REQUISITE ABILITIES: Ability to plan, coordinate and lead a specialized program area of recreation with thorough knowledge of specific, identified programs. Ability to provide direction to part-time and seasonal staff in program implementation. Ability to recruit, train, supervise, and evaluate employees and volunteers. Ability to evaluate situations, identify problems, and exercise sound judgement when determining solutions within established guidelines. Ability to maintain effective work relationships with employees, public officials, program participants, contract instructors, volunteers and the general public. Ability to keep accurate financial and equipment inventory on specific recreation programs. Ability to prepare clear, concise, and accurate reports, correspondence, and other written materials. Ability to effectively communicate with employees, public officials, program participants and parents, contract instructors, volunteers, and the general public. Ability to work weekend and evening hours. When assigned to Aquatics: Ability to swim with proficiency and endurance. Ability to perform lifesaving and rescue techniques, including administering CPR/AED and First Aid. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. EQUAL OPPORTUNITY EMPLOYER: The City of Costa Mesa is an Equal Opportunity Employer. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 25, 2024
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Member Liaison Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required PLUS 2 years of experience as a call center agent or customer/member services representative in health care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is October 7, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-298b40d03db9124ba9b758fd357be32c
Sep 25, 2024
Member Liaison Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required PLUS 2 years of experience as a call center agent or customer/member services representative in health care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is October 7, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-298b40d03db9124ba9b758fd357be32c
Minimum Qualifications Education and/or Equivalent Experience: Activity Specialist (Salary: $20.80 per hour): Must have a High School diploma/ GED , and no experience required. Activity Leader (Salary: $21.55 per hour): Must have a High School diploma/ GED and six (6) months related experience. Licenses and Certifications Required: Appropriate certifications as specified for the assignment. May require certification in CPR , First Aid, Water Safety Instruction, or other areas as specified for the assigned class. Texas Class “C” Driver or Commercial Driver license if required for the assignment. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the Temporary Nature Based Activity Leader or Specialist is a temporary/seasonal staff position scheduled to work between 20 and 40 hours per week in an After School or Fall program setting. Successful applicants must demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Driving Requirement: This position requires that you must have or be able to obtain a valid Texas Class “C” Operator’s License within 90 days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical Requirements: Tasks involve bending, lifting, walking, carrying or using a force equal to lifting up to thirty-five (35) pounds. Must be physically and mentally able to work with participants adapting to a variety of conditions such as daily walking, hiking, climbing, standing, balancing, kneeling, stooping, running, bending, crawling, swimming, stretching and reaching in rugged terrain. Tolerate loud noise associated with enthusiasm and excitement. Ability to work outside in all types of weather and/or inclement conditions, and in confined spaces. Other Information: Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 - $21.55 per hour Hours Work Location/Schedule Notes: Variable schedule, 20 - 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 11/28/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location Various Locations Preferred Qualifications Preferred Experience: Experience with environmental education, basic animal handling, hiking, and other outdoor adventure activities. Experience in team building, redirecting challenging behaviors, and setting healthy boundaries with youth ages 5-17 years old. Experience leading and/or instructing youth ages 5-17 years old in one or more of the following: Environmental Education/Interpretation Biking Kayaking Rock-climbing Caving Overnight Camping Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of indoor and outdoor activities. Develop, modify and teach program activities to accommodate various ages, abilities and interests. Regular attendance is mandatory for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making and boundary setting. Utilize effective behavior management skills including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with participants, parents, co-workers and supervisor. Work cooperatively with co-counselors and other staff. Provide excellent customer service. Complete reports and forms and assist with maintaining records in accordance with City of Austin ( COA ) and Parks & Recreation Department ( PARD ) policies and procedures. Other duties as assigned. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children and teens, including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a High School diploma and/or GED. Do you meet these minimum qualifications? Yes No * Do you have experience teaching and/or leading young children in environmental education, outdoor recreation and/or active play? Yes No * This position will work with participants including youth 5-17 years of age, families, seniors 50+ of age, and participants with special needs. In a few short sentences, please describe any professional experience you have working with any of these populations. (Open Ended Question) * Please list all current certifications and/or trainings related to this position: (Open Ended Question) * Do you have the ability to obtain CPR, AED, and First Aid certifications within the first thirty (30) days of hire? Yes No * Are you bilingual in English/Spanish or English/other language? Fluent in two or more languages - read, write, speak Bilingual and able to speak in a second language Bilingual and understand if someone is speaking to me in a second language None of the above * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to drive a fifteen (15) passenger van? Yes No * This position requires a valid Texas Class C Driver license. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire one by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Yes. I acknowledge and understand the statement above. Optional & Required Documents Required Documents Optional Documents
Aug 31, 2024
Part Time
Minimum Qualifications Education and/or Equivalent Experience: Activity Specialist (Salary: $20.80 per hour): Must have a High School diploma/ GED , and no experience required. Activity Leader (Salary: $21.55 per hour): Must have a High School diploma/ GED and six (6) months related experience. Licenses and Certifications Required: Appropriate certifications as specified for the assignment. May require certification in CPR , First Aid, Water Safety Instruction, or other areas as specified for the assigned class. Texas Class “C” Driver or Commercial Driver license if required for the assignment. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of the Temporary Nature Based Activity Leader or Specialist is a temporary/seasonal staff position scheduled to work between 20 and 40 hours per week in an After School or Fall program setting. Successful applicants must demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Driving Requirement: This position requires that you must have or be able to obtain a valid Texas Class “C” Operator’s License within 90 days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical Requirements: Tasks involve bending, lifting, walking, carrying or using a force equal to lifting up to thirty-five (35) pounds. Must be physically and mentally able to work with participants adapting to a variety of conditions such as daily walking, hiking, climbing, standing, balancing, kneeling, stooping, running, bending, crawling, swimming, stretching and reaching in rugged terrain. Tolerate loud noise associated with enthusiasm and excitement. Ability to work outside in all types of weather and/or inclement conditions, and in confined spaces. Other Information: Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 - $21.55 per hour Hours Work Location/Schedule Notes: Variable schedule, 20 - 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. May be required to work during city emergencies such as extreme weather events. Job Close Date 11/28/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location Various Locations Preferred Qualifications Preferred Experience: Experience with environmental education, basic animal handling, hiking, and other outdoor adventure activities. Experience in team building, redirecting challenging behaviors, and setting healthy boundaries with youth ages 5-17 years old. Experience leading and/or instructing youth ages 5-17 years old in one or more of the following: Environmental Education/Interpretation Biking Kayaking Rock-climbing Caving Overnight Camping Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of indoor and outdoor activities. Develop, modify and teach program activities to accommodate various ages, abilities and interests. Regular attendance is mandatory for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making and boundary setting. Utilize effective behavior management skills including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with participants, parents, co-workers and supervisor. Work cooperatively with co-counselors and other staff. Provide excellent customer service. Complete reports and forms and assist with maintaining records in accordance with City of Austin ( COA ) and Parks & Recreation Department ( PARD ) policies and procedures. Other duties as assigned. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children and teens, including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a High School diploma and/or GED. Do you meet these minimum qualifications? Yes No * Do you have experience teaching and/or leading young children in environmental education, outdoor recreation and/or active play? Yes No * This position will work with participants including youth 5-17 years of age, families, seniors 50+ of age, and participants with special needs. In a few short sentences, please describe any professional experience you have working with any of these populations. (Open Ended Question) * Please list all current certifications and/or trainings related to this position: (Open Ended Question) * Do you have the ability to obtain CPR, AED, and First Aid certifications within the first thirty (30) days of hire? Yes No * Are you bilingual in English/Spanish or English/other language? Fluent in two or more languages - read, write, speak Bilingual and able to speak in a second language Bilingual and understand if someone is speaking to me in a second language None of the above * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to drive a fifteen (15) passenger van? Yes No * This position requires a valid Texas Class C Driver license. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire one by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded. Yes. I acknowledge and understand the statement above. Optional & Required Documents Required Documents Optional Documents
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Barbie Gary, Recreation Program Manager at 925-671-3074 or barbie.gary@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Jul 14, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Barbie Gary, Recreation Program Manager at 925-671-3074 or barbie.gary@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah and Fort Bragg, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, provides rehabilitative/restorative treatment services, crisis intervention, therapeutic intervention, assessment evaluation, and moderately complex, professional-level case management, including visiting with clients in residential or other settings, making referrals and counseling with clients on various issues. Ukiah & Fort Bragg - Mental Health Rehabilitation Specialist position would primarily work in the field with Law Enforcement and other crisis team members to respond to Mental Health crisis calls. Well qualified candidates will have mental health crisis experience, field outreach experience, and knowledge of Mendocino County mental health services. Experience with law enforcement also preferred. Candidates will need to be capable of working with in a Law Enforcement structure as a team, and also independently once client safety has been established to connection to community members to the appropriate level of mental health care. Bilingual English/Spanish preferred. Ukiah - This specific MHRS position's primary duties are to provide a combination of classroom based rehabilitation and skills development, individual support and rehabilitation, and field based support and rehabilitation for Mendocino County beneficiaries who are enrolled in CalWORKS or returning to work and overcoming behavioral health concerns and challenges. Additional Mental Health Rehabilitation Specialist assignments as needed, appropriate, and assigned to cover needs of department. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Provide rehabilitation treatment services to individuals or groups by providing significant support to assist clients in improving, maintaining or restoring functional skills, daily living skills, etc. Provide rehabilitative services in the Day Treatment Program, by providing counseling and rehabilitation to maintain or restore personal independence at the best possible functioning level for the patient with chronic psychiatric impairments who may live independently, semi-independently, or in a supervised residential facility which does not provide this service. Perform crisis intervention, by providing one on one services such as, but not limited to 5150 assessment, collateral, and therapeutic treatment to determine if patient exhibits acute psychiatric symptoms and providing immediate therapeutic response to alleviate problems, which if untreated, present an imminent threat to the patient or others. Perform collateral services by providing significant support with the intent of improving or maintaining the mental health status of the beneficiary Perform assessment evaluation, including clinical analysis of historical and current status of client's mental, emotional and behavioral disorder; diagnosis; and the use of testing procedures. Participate in case conferencing with multiple service providers for the purpose of developing and approving client plans and monitoring client's progress. Perform or assist in case management functions by visiting and counseling with clients and their families, in order to determine what services are needed, and provide services or assistance and/or making appropriate referrals. This may include transporting or arranging transportation for clients. Recommend therapy services; prepare progress notes, charts and closing and/or transfer summaries for clients to assist in psychiatric and psychological evaluations. Assist clients in finding board and care placements or other housing, and obtaining financial resources by providing support and referral services. Write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or submitting to the proper area for filing. Accompany clients to appointments and to provide assistance in completing paperwork and provide intervention services. Serve as liaison and consultant between department and schools, organizations, parents, children, seniors, probation officers, Juvenile Hall, etc. on issues concerning client, in order to coordinate treatment between various departments/organizations and locations. Facilitate various groups (i.e. cooking, leisure, exercise, etc.), including: developing and maintaining operating procedures and schedules; documenting involvement of group members; resolving problems; planning special events; ordering related supplies. Participate in treatment team, staff and professional meetings to discuss client progress and serve as a member of various committees and boards. Maintain and provide safe environment for clients and staff by adhering to department procedures and professional standards. Recommend service and program needs and assist in the development of policies and procedures. Compose and prepare correspondence in accordance with standard policies. Monitor productivity/work flow and resolve problems to ensure deadlines are met. Enter and retrieve information into a computer terminal; use the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminate a variety of information to various agencies, division, or departments via telephone, employee meetings, mail or FAX. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Must meet California Code of Regulations Title IX, §630 requirements for Rehabilitation Specialist as stated below: Bachelor's degree from an accredited college or university and four (4) years of experience in a mental health setting as a specialist in the fields of physical restoration, social adjustment or vocational adjustment. Up to two (2) years of graduate professional education may be substituted for the experience requirement on a year-for-year basis. Up to two (2) years of post-associate degree clinical experience may be substituted for the bachelor's degree, in addition to the required four (4) years in a mental health setting. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of Mental illness and applicable treatments. Medi-Cal regulations regarding scope of practice and documentation. Modern methods, techniques and procedures used in marriage, family and child counseling. DSM IV Diagnostic Criteria. Medical chart documentation procedures. Philosophy and history of therapeutic recreation. Various therapeutic models. Psychological theory. Uses and effects of psychotropic medications. Interviewing techniques. Applicable codes, laws, ordinances, regulations and legal forms and procedures. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. History, theory and new trends in mental illness. Ethical and legal management practices, including confidentiality. Patient's legal rights. Community resources, services and organizations. Internal departmental policies and procedures. Skill in Counseling and following therapeutic processes and procedures. Providing assessment evaluation. Applying crisis intervention techniques. Performing case management. Observing and documenting psychiatric behavior. Writing clear and concise chart notes in accordance with professional standards, state regulations and department protocol. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, set priorities, meet critical deadlines, and follow up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Mental and Physical Ability to Analyze, evaluate and diagnose situations and adopt effective courses of action. Assess physical and mental health concerns. Assess and intervene in high-risk situations (suicide, aggression). Read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit and to use hands to finger, handle, or feel, to speak and hear, to use color, odor, shape and sound perception and discrimination. While performing the essential functions of this job the employee occasionally required to move up to 30 pounds and/or apply a physical exertion in restraining overactive or hostile clients. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 9/29/2024 11:59 PM Pacific
Sep 13, 2024
Full Time
The Position The current vacancies are in Ukiah and Fort Bragg, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, provides rehabilitative/restorative treatment services, crisis intervention, therapeutic intervention, assessment evaluation, and moderately complex, professional-level case management, including visiting with clients in residential or other settings, making referrals and counseling with clients on various issues. Ukiah & Fort Bragg - Mental Health Rehabilitation Specialist position would primarily work in the field with Law Enforcement and other crisis team members to respond to Mental Health crisis calls. Well qualified candidates will have mental health crisis experience, field outreach experience, and knowledge of Mendocino County mental health services. Experience with law enforcement also preferred. Candidates will need to be capable of working with in a Law Enforcement structure as a team, and also independently once client safety has been established to connection to community members to the appropriate level of mental health care. Bilingual English/Spanish preferred. Ukiah - This specific MHRS position's primary duties are to provide a combination of classroom based rehabilitation and skills development, individual support and rehabilitation, and field based support and rehabilitation for Mendocino County beneficiaries who are enrolled in CalWORKS or returning to work and overcoming behavioral health concerns and challenges. Additional Mental Health Rehabilitation Specialist assignments as needed, appropriate, and assigned to cover needs of department. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Provide rehabilitation treatment services to individuals or groups by providing significant support to assist clients in improving, maintaining or restoring functional skills, daily living skills, etc. Provide rehabilitative services in the Day Treatment Program, by providing counseling and rehabilitation to maintain or restore personal independence at the best possible functioning level for the patient with chronic psychiatric impairments who may live independently, semi-independently, or in a supervised residential facility which does not provide this service. Perform crisis intervention, by providing one on one services such as, but not limited to 5150 assessment, collateral, and therapeutic treatment to determine if patient exhibits acute psychiatric symptoms and providing immediate therapeutic response to alleviate problems, which if untreated, present an imminent threat to the patient or others. Perform collateral services by providing significant support with the intent of improving or maintaining the mental health status of the beneficiary Perform assessment evaluation, including clinical analysis of historical and current status of client's mental, emotional and behavioral disorder; diagnosis; and the use of testing procedures. Participate in case conferencing with multiple service providers for the purpose of developing and approving client plans and monitoring client's progress. Perform or assist in case management functions by visiting and counseling with clients and their families, in order to determine what services are needed, and provide services or assistance and/or making appropriate referrals. This may include transporting or arranging transportation for clients. Recommend therapy services; prepare progress notes, charts and closing and/or transfer summaries for clients to assist in psychiatric and psychological evaluations. Assist clients in finding board and care placements or other housing, and obtaining financial resources by providing support and referral services. Write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or submitting to the proper area for filing. Accompany clients to appointments and to provide assistance in completing paperwork and provide intervention services. Serve as liaison and consultant between department and schools, organizations, parents, children, seniors, probation officers, Juvenile Hall, etc. on issues concerning client, in order to coordinate treatment between various departments/organizations and locations. Facilitate various groups (i.e. cooking, leisure, exercise, etc.), including: developing and maintaining operating procedures and schedules; documenting involvement of group members; resolving problems; planning special events; ordering related supplies. Participate in treatment team, staff and professional meetings to discuss client progress and serve as a member of various committees and boards. Maintain and provide safe environment for clients and staff by adhering to department procedures and professional standards. Recommend service and program needs and assist in the development of policies and procedures. Compose and prepare correspondence in accordance with standard policies. Monitor productivity/work flow and resolve problems to ensure deadlines are met. Enter and retrieve information into a computer terminal; use the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminate a variety of information to various agencies, division, or departments via telephone, employee meetings, mail or FAX. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Must meet California Code of Regulations Title IX, §630 requirements for Rehabilitation Specialist as stated below: Bachelor's degree from an accredited college or university and four (4) years of experience in a mental health setting as a specialist in the fields of physical restoration, social adjustment or vocational adjustment. Up to two (2) years of graduate professional education may be substituted for the experience requirement on a year-for-year basis. Up to two (2) years of post-associate degree clinical experience may be substituted for the bachelor's degree, in addition to the required four (4) years in a mental health setting. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of Mental illness and applicable treatments. Medi-Cal regulations regarding scope of practice and documentation. Modern methods, techniques and procedures used in marriage, family and child counseling. DSM IV Diagnostic Criteria. Medical chart documentation procedures. Philosophy and history of therapeutic recreation. Various therapeutic models. Psychological theory. Uses and effects of psychotropic medications. Interviewing techniques. Applicable codes, laws, ordinances, regulations and legal forms and procedures. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. History, theory and new trends in mental illness. Ethical and legal management practices, including confidentiality. Patient's legal rights. Community resources, services and organizations. Internal departmental policies and procedures. Skill in Counseling and following therapeutic processes and procedures. Providing assessment evaluation. Applying crisis intervention techniques. Performing case management. Observing and documenting psychiatric behavior. Writing clear and concise chart notes in accordance with professional standards, state regulations and department protocol. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, set priorities, meet critical deadlines, and follow up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Mental and Physical Ability to Analyze, evaluate and diagnose situations and adopt effective courses of action. Assess physical and mental health concerns. Assess and intervene in high-risk situations (suicide, aggression). Read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit and to use hands to finger, handle, or feel, to speak and hear, to use color, odor, shape and sound perception and discrimination. While performing the essential functions of this job the employee occasionally required to move up to 30 pounds and/or apply a physical exertion in restraining overactive or hostile clients. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 9/29/2024 11:59 PM Pacific
State of Missouri
Columbia, Missouri, United States
Job Location: This position will be located at 900 W Nifong, Columbia MO 65203 with consideration given to surrounding areas based on chosen applicant's location. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. All you need for success: Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Sep 25, 2024
Full Time
Job Location: This position will be located at 900 W Nifong, Columbia MO 65203 with consideration given to surrounding areas based on chosen applicant's location. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. All you need for success: Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Louis City, Missouri, United States
Job Location: This position will be located at St. Louis City or St. Louis County MO. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
Sep 13, 2024
Full Time
Job Location: This position will be located at St. Louis City or St. Louis County MO. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
State of Missouri
St. Charles, Missouri, United States
Job Location: This position will be located at 3737 Harry S. Truman Blvd, Ste 500, St Charles, MO 63301 with consideration for Lincoln, Warren and surrounding areas. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers Represent DSDS in administrative hearings Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary Assume accountability and responsibility over the program's integrity, operations, and success Minimum Qualifications: Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills Keen to detail and documentation Exhibit disability & cross-generational awareness Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Sep 08, 2024
Full Time
Job Location: This position will be located at 3737 Harry S. Truman Blvd, Ste 500, St Charles, MO 63301 with consideration for Lincoln, Warren and surrounding areas. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers Represent DSDS in administrative hearings Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary Assume accountability and responsibility over the program's integrity, operations, and success Minimum Qualifications: Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills Keen to detail and documentation Exhibit disability & cross-generational awareness Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Charles, Missouri, United States
Job Location: This position will be located at 3737 Harry S Truman Blvd. Ste. 500, St. Charles, MO 63301. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. All you need for success: Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable populations is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. If you have questions about this position please contact: Cassie Lewis, Regional Manager Cassie.Lewis@health.mo.gov 573-541-5064 The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Sep 04, 2024
Full Time
Job Location: This position will be located at 3737 Harry S Truman Blvd. Ste. 500, St. Charles, MO 63301. Why you’ll love this position: Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy. What you’ll do: Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment. Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations. Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers. Represent DSDS in administrative hearings. Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Assume accountability and responsibility over the program's integrity, operations, and success. All you need for success: Minimum Qualifications Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed). Strong interviewing and communication skills. Keen to detail and documentation. Exhibit disability & cross-generational awareness. Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable populations is preferred. PREFERRED QUALIFICATIONS: One or more years of experience working with the elderly and or disabled population or other related human services field. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. If you have questions about this position please contact: Cassie Lewis, Regional Manager Cassie.Lewis@health.mo.gov 573-541-5064 The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Office of Community Liaison ( OCL ) Administrative Specialist position purpose is to monitor and process all requests for the Office of Community Liaison (ie: event participation and attendance, volunteer scheduling, meetings, phone calls, purchase request forms, and all travel arrangements). The Administrative Specialist will manage and maintain the calendar for the Unit. Handle inquiries and requests by forwarding to the OCL Manager and the correct neighborhood liaisons. They will also read incoming letters; memos; requests and more to determine their significance to the OCL and respond appropriately to them. This position will manage and provide clerical support for the functions of the OCL team. This position will prepare correspondence, and work with other staff within the unit/ department in order to provide input, gather data, analyze information and makes recommendations to the OCL Manager. This position will manage surveys and other data tools housed in the OCL for the Department and OCL unit. The OCL is a Community Engagement and Outreach Division and is responsible for several APD engagement and outreach programs to include National Night Out, Pride Parade, and the Autism Sensory Fair, Seniors & Law Enforcement Together, coffee with a cop and more. The OCL works with different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. This position will report directly to the OCL Manager and is an essential support role for the unit. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $24.08 - $27.93 Hours Monday-Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 09/30/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications Preferred Experience: Experience with ordering office supplies and managing inventory. Experience working in a law enforcement environment. Experience working as a liaison for several depts. Proficiency using Microsoft Excel and Outlook. Experience maintaining confidentiality and handling confidential information. Experience working in Adobe, purchase request forms and completing travel packages. Must be able to lift up to 15-20 pounds with or without accommodations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to lead and train others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Administrative Specialist are : Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years’ experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: None Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience performing general office support to include ordering office supplies and managing inventory? Yes No * Do you have any experience working in a law enforcement setting? Yes No * Describe your experience acting as a liaison between management, employees, other City of Austin departments, and outside organizations. (Open Ended Question) * Please describe your proficiency in Microsoft Office Suite (Word, Excel and Outlook).: (Open Ended Question) * Please describe your experience maintaining confidential files, and or experience which required you to maintain confidentiality. (Open Ended Question) * Which of the following describes your experience with Adobe Suite? Advanced - create identity programs, logos, and other graphic elements to support overarching communications objectives with professional visual solutions. Intermediate - create /edit a variety of graphic design elements (i.e. advertisements, brochures, collateral, etc.); and able to develop formatting/layout options to incorporate graphics, photos, tables, sidebars, etc. Basic - create /edit basic graphic design elements and desktop publishing documents (i.e. fonts, colors, headings, margins, etc.); and able to apply designs in keeping with set guidelines. No experience * Please describe your experience with purchase request forms and completing travel packages. (Open Ended Question) * Are you able to lift 15-20 pounds with or without accommodations? Yes No * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes No Optional & Required Documents Required Documents Resume Optional Documents
Sep 17, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Office of Community Liaison ( OCL ) Administrative Specialist position purpose is to monitor and process all requests for the Office of Community Liaison (ie: event participation and attendance, volunteer scheduling, meetings, phone calls, purchase request forms, and all travel arrangements). The Administrative Specialist will manage and maintain the calendar for the Unit. Handle inquiries and requests by forwarding to the OCL Manager and the correct neighborhood liaisons. They will also read incoming letters; memos; requests and more to determine their significance to the OCL and respond appropriately to them. This position will manage and provide clerical support for the functions of the OCL team. This position will prepare correspondence, and work with other staff within the unit/ department in order to provide input, gather data, analyze information and makes recommendations to the OCL Manager. This position will manage surveys and other data tools housed in the OCL for the Department and OCL unit. The OCL is a Community Engagement and Outreach Division and is responsible for several APD engagement and outreach programs to include National Night Out, Pride Parade, and the Autism Sensory Fair, Seniors & Law Enforcement Together, coffee with a cop and more. The OCL works with different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. This position will report directly to the OCL Manager and is an essential support role for the unit. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $24.08 - $27.93 Hours Monday-Friday; 8:00 a.m. - 5:00 p.m. Job Close Date 09/30/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications Preferred Experience: Experience with ordering office supplies and managing inventory. Experience working in a law enforcement environment. Experience working as a liaison for several depts. Proficiency using Microsoft Excel and Outlook. Experience maintaining confidentiality and handling confidential information. Experience working in Adobe, purchase request forms and completing travel packages. Must be able to lift up to 15-20 pounds with or without accommodations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides administrative support on highly technical and/or specialized projects. Facilitates the handling of time sensitive request such as ORR’s (Open Records Request), CAF’s (Citizen Action Forms), RCA’s (Request for Council Action) as well as other confidential documents. Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc. Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails. Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software. Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements. Conducts research, compiles data, and prepares documents for consideration and presentation. Files and retrieves documents, records and reports. Attends meetings, records minutes and distributes meeting notes. Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to lead and train others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum Qualifications for the Administrative Specialist are : Graduation from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years’ experience in a professional/administrative capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses and Certifications Required: None Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Do you have experience performing general office support to include ordering office supplies and managing inventory? Yes No * Do you have any experience working in a law enforcement setting? Yes No * Describe your experience acting as a liaison between management, employees, other City of Austin departments, and outside organizations. (Open Ended Question) * Please describe your proficiency in Microsoft Office Suite (Word, Excel and Outlook).: (Open Ended Question) * Please describe your experience maintaining confidential files, and or experience which required you to maintain confidentiality. (Open Ended Question) * Which of the following describes your experience with Adobe Suite? Advanced - create identity programs, logos, and other graphic elements to support overarching communications objectives with professional visual solutions. Intermediate - create /edit a variety of graphic design elements (i.e. advertisements, brochures, collateral, etc.); and able to develop formatting/layout options to incorporate graphics, photos, tables, sidebars, etc. Basic - create /edit basic graphic design elements and desktop publishing documents (i.e. fonts, colors, headings, margins, etc.); and able to apply designs in keeping with set guidelines. No experience * Please describe your experience with purchase request forms and completing travel packages. (Open Ended Question) * Are you able to lift 15-20 pounds with or without accommodations? Yes No * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes No Optional & Required Documents Required Documents Resume Optional Documents
The ideal candidate for this position holds high standards of themselves and others and is:
praised often for their innate coaching, mentoring, and leadership skills;
an inspiring leader who is flexible and adaptable and is patient, creative, and intentional in supporting staff through changes;
enthusiastic in fostering a workplace environment of excellence, accountability, teamwork, and innovation;
a relational person who thrives on interacting with others – one who values the opportunity and significance of building sustainable relationships and partnerships within the community;
experienced in developing, managing, and coordinating a budget that consists of funds from multiple sources;
experienced in creating standard operating procedures for a social services department to ensure accountability, compliance, and consistency in service delivery with an emphasis on implementing, training, and equipping staff to adhere to policies and procedures;
successful in their abilities to work collaboratively with stakeholders to develop, implement, and evaluate strategic plans to ensure community needs are addressed; and,
passionate about program management and evaluation and ensuring consistency and quality in service delivery.
The first DSS Deputy Director will join the DSS Executive Leadership team, demonstrate a high level of integrity, honesty, and strong work ethic, and maintain a professional demeanor in a stressful environment. The DSS Deputy Director effectively communicates (verbal and non-verbal) and has a track record of promptly responding to and resolving inquiries or complaints from program staff, clients, customers, and representatives of other organizations, regulatory agencies, or departments.
About the Organization, Department, and Position:
Granville County is governed by a seven-member Board of Commissioners. The county’s FY 2024 – 2025 budget of $87.2M supports 367 full-time and 80 part-time employees. The county is committed to ensuring a vibrant community through open, honest government, maintaining an innovative and equitable work environment, and highly prizing accuracy, accountability, and reliability.
The Granville County Department of Social Services provides programs and services to protect children and seniors and promote self-sufficiency for families and individuals. Committed to enhancing the quality of life of the county’s residents, the department provides programs and services that help the vulnerable, the aged, the young, the sick, and the economically disadvantaged. The department assists and enables individuals and families to become self-sufficient through education and awareness. They also assist in the prevention and correction of abuse, neglect, exploitation, and inappropriate institutionalization.
The DSS Deputy Director reports directly to the DSS Director and supports the Director in managing the department’s $10.6M budget and 110 employees. The DSS Deputy Director directly oversees six employees: the Social Work Program Administrator, Child Support Supervisor, Staff Development Specialist II (2), Economic Services Program Administrator, and Income Maintenance Investigator II.
The DSS Deputy Director is a strong advocate—successful in communicating internal and external needs affecting the social services department and advocating for solutions at the local and state levels. The successful candidate is strategic and swift under pressure, effective in problem-solving skills, and keen on balancing compassion with accountability.
The DSS Deputy Director will support the department’s Director in uniting the staff team around the department’s mission to serve each individual and family in a respectful, confidential, timely, and compassionate manner while advocating for the unmet needs of the county’s most vulnerable population. The department prides itself on providing hope and the opportunity for stability and security for the individuals and families they are fortunate to serve. For more information about the department, visit https://www.granvillecounty.org/residents/social-services/ .
Qualifications :
Minimum qualifications include:
Master’s degree in public administration, business administration, social work, or human services field from an accredited college or university and two (2) years of management experience in a human services agency or business, with a preference for one (1) year of management experience in a human services agency; or
Graduation from an accredited four-year college or university with a human services, business, or related degree and four (4) years of management experience in a human services agency or business with a preference for two (2) years of management experience in a human services agency.
Four (4) years of experience at the Program Administrators or Division Director level with a Department of Social or Human Services is preferred.
A NC state driver’s license is required or the ability to obtain one within a reasonable time following appointment.
Preferred qualifications include a master's degree in social work, counseling, psychology, or a closely related field and four (4) years of experience at the Program Administrator or Division Director level with a Department of Social or Human Services.
Salary and Benefits : The hiring range for the DSS Deputy Director is $78,795-$120,067, depending upon qualifications and experience. Granville County provides a competitive benefits package, including medical and life insurance, group rate coverage for dental and vision, a flexible spending plan, a 401(k) with a 3% match, and a retirement pension (once fully vested). Residency is not required for this position.
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the title of DSS Deputy Social Services Director – Granville County, NC . Please note the following:
All applications must be submitted online via the Developmental Associates application portal (link above)—NOT the County's employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by August 2, 2024.
The Hiring Manager will invite successful semi-finalists to participate in virtual interviews and skill evaluation on September 3 - 4, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to hiring@developmentalassociates.com.
Granville County is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position . To learn more about our selection process, visit https://developmentalassociates.com/client-openings/ , and scroll down to “ Important Information for Applicants .”
Jul 02, 2024
Full Time
The ideal candidate for this position holds high standards of themselves and others and is:
praised often for their innate coaching, mentoring, and leadership skills;
an inspiring leader who is flexible and adaptable and is patient, creative, and intentional in supporting staff through changes;
enthusiastic in fostering a workplace environment of excellence, accountability, teamwork, and innovation;
a relational person who thrives on interacting with others – one who values the opportunity and significance of building sustainable relationships and partnerships within the community;
experienced in developing, managing, and coordinating a budget that consists of funds from multiple sources;
experienced in creating standard operating procedures for a social services department to ensure accountability, compliance, and consistency in service delivery with an emphasis on implementing, training, and equipping staff to adhere to policies and procedures;
successful in their abilities to work collaboratively with stakeholders to develop, implement, and evaluate strategic plans to ensure community needs are addressed; and,
passionate about program management and evaluation and ensuring consistency and quality in service delivery.
The first DSS Deputy Director will join the DSS Executive Leadership team, demonstrate a high level of integrity, honesty, and strong work ethic, and maintain a professional demeanor in a stressful environment. The DSS Deputy Director effectively communicates (verbal and non-verbal) and has a track record of promptly responding to and resolving inquiries or complaints from program staff, clients, customers, and representatives of other organizations, regulatory agencies, or departments.
About the Organization, Department, and Position:
Granville County is governed by a seven-member Board of Commissioners. The county’s FY 2024 – 2025 budget of $87.2M supports 367 full-time and 80 part-time employees. The county is committed to ensuring a vibrant community through open, honest government, maintaining an innovative and equitable work environment, and highly prizing accuracy, accountability, and reliability.
The Granville County Department of Social Services provides programs and services to protect children and seniors and promote self-sufficiency for families and individuals. Committed to enhancing the quality of life of the county’s residents, the department provides programs and services that help the vulnerable, the aged, the young, the sick, and the economically disadvantaged. The department assists and enables individuals and families to become self-sufficient through education and awareness. They also assist in the prevention and correction of abuse, neglect, exploitation, and inappropriate institutionalization.
The DSS Deputy Director reports directly to the DSS Director and supports the Director in managing the department’s $10.6M budget and 110 employees. The DSS Deputy Director directly oversees six employees: the Social Work Program Administrator, Child Support Supervisor, Staff Development Specialist II (2), Economic Services Program Administrator, and Income Maintenance Investigator II.
The DSS Deputy Director is a strong advocate—successful in communicating internal and external needs affecting the social services department and advocating for solutions at the local and state levels. The successful candidate is strategic and swift under pressure, effective in problem-solving skills, and keen on balancing compassion with accountability.
The DSS Deputy Director will support the department’s Director in uniting the staff team around the department’s mission to serve each individual and family in a respectful, confidential, timely, and compassionate manner while advocating for the unmet needs of the county’s most vulnerable population. The department prides itself on providing hope and the opportunity for stability and security for the individuals and families they are fortunate to serve. For more information about the department, visit https://www.granvillecounty.org/residents/social-services/ .
Qualifications :
Minimum qualifications include:
Master’s degree in public administration, business administration, social work, or human services field from an accredited college or university and two (2) years of management experience in a human services agency or business, with a preference for one (1) year of management experience in a human services agency; or
Graduation from an accredited four-year college or university with a human services, business, or related degree and four (4) years of management experience in a human services agency or business with a preference for two (2) years of management experience in a human services agency.
Four (4) years of experience at the Program Administrators or Division Director level with a Department of Social or Human Services is preferred.
A NC state driver’s license is required or the ability to obtain one within a reasonable time following appointment.
Preferred qualifications include a master's degree in social work, counseling, psychology, or a closely related field and four (4) years of experience at the Program Administrator or Division Director level with a Department of Social or Human Services.
Salary and Benefits : The hiring range for the DSS Deputy Director is $78,795-$120,067, depending upon qualifications and experience. Granville County provides a competitive benefits package, including medical and life insurance, group rate coverage for dental and vision, a flexible spending plan, a 401(k) with a 3% match, and a retirement pension (once fully vested). Residency is not required for this position.
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the title of DSS Deputy Social Services Director – Granville County, NC . Please note the following:
All applications must be submitted online via the Developmental Associates application portal (link above)—NOT the County's employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by August 2, 2024.
The Hiring Manager will invite successful semi-finalists to participate in virtual interviews and skill evaluation on September 3 - 4, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to hiring@developmentalassociates.com.
Granville County is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position . To learn more about our selection process, visit https://developmentalassociates.com/client-openings/ , and scroll down to “ Important Information for Applicants .”